Head of Technical Support (B2B SaaS)

Role & Responsibilities

We’re hiring a Benefits Verification Specialist with 5–8 years of experience in US health insurance eligibility and benefits verification. You’ll be part of our operations team, helping verify insurance benefits for patients receiving speciality care in the U.S.

This is a full-time, in-office role based in Bangalore, with partial overlap with US hours.

Key Responsibilities:

• Perform insurance verification and eligibility checks for commercial and government payers (e.g., Medicare, Medicare Advantage, Medicaid, Managed Medicaid, VA, DoD).
• Validate coverage details including deductibles, co-pay/coinsurance, network status, referrals, prior authorization requirements, and J-code/CPT-code specific benefits.
• Contact payer representatives via phone or payer portals as needed.
• Push back on payer based on previous experience.
• Accurately document findings in internal systems.
• Collaborate with internal teams to resolve missing or mismatched data.
• Collaborate with technology teams to improve data/systems.
• Ensure timely completion of verifications with high accuracy and within defined SLAs.

Ideal Candidate

• Strong Benefit/ Insurance Verifcation Specialists profile
• Mandatory (Experience 1) – Must have 4+ years of experience in US healthcare insurance eligibility and benefits verification
• Mandatory (Experience 2) – Must have 2+ years of experience of handling team
• Mandatory (Experience 3) – Must have Strong understanding (Subject matter expert) of insurance types — Commercial, Medicare, Medicare Advantage, Medicaid, Managed Medicaid, HMO/PPO, VA, DoD, etc.
• Mandatory (Experience 4) – Experience in verifying deductibles, co-pay/coinsurance, prior authorization requirements, network status, and J-code/CPT/HCPCS-specific benefits.
• Mandatory (Experience 5) – Ability to accurately document benefit details and maintain data in internal systems (CRM, RCM, or EMR platforms)
• Mandatory (Experience 6) – Must have worked on payer portals such as Availity, NaviNet, Aetna, UHC, or equivalent.
• Manadatory (Skills) - Good communication skills
• Preferred (Experience) – Prior experience in specialty pharmacy, oncology, infusion therapy, or behavioral health benefit verification.

Perks, Benefits and Work Culture

• Be part of a team solving critical problems in healthcare automation
• High-ownership role in a startup culture with mentorship and fast learning
• Work closely with product and engineering teams building cutting-edge AI agents
• Contribute to improving access to care for patients across the U.S.

About The Company:

Dolat is a dynamic team of traders, puzzle solvers, and coding enthusiasts focused on tackling complex challenges in the financial world. We specialize in trading in volatile markets and developing cutting-edge technologies and strategies. We're seeking a skilled Linux Support Engineer to manage over 400 servers and support 100+ users. Our engineers ensure a high-performance, low-latency environment while maintaining simplicity and control. If you're passionate about technology, trading, and problem-solving, this is the place to engineer your skills into a rewarding career.

Qualifications:

• B.E/ B.Tech
• Experience: 1-3 years.
• Job location – Andheri West, Mumbai.

Responsibilities:

• Troubleshoot network issues, kernel panics, system hangs, and performance bottlenecks.
• Fine-tune processes for minimal jitter in a low-latency environment.
• Support low-latency servers, lines, and networks, participating in on-call rotations.
• Install, configure, and deploy fully-distributed Red Hat Linux systems.
• Deploy, configure, and monitor complex trading applications.
• Provide hands-on support to trading, risk, and compliance teams (Linux & Windows platforms).
• Automate processes and analyze performance metrics to improve system efficiency.
• Collaborate with development teams to maintain a stable, high-performance trading environment.
• Drive continuous improvement, system reliability, and simplicity.
• Resolve issues in a fast-paced, results-driven IT team.
• Provide level one and two support for tools systems testing and production release.

Skills Required:

• Expertise in Linux kernel tuning, configuration management (cfengine).
• Experience with hardware testing/integration and IT security.
• Proficient in maintaining Cisco, Windows, and PC hardware.
• Good knowledge in Perl, Python, Powershell & Bash.
• Hands-on knowledge of SSH, iptables, NFS, DNS, DHCP, and LDAP.
• Experience with Open Source tools (Nagios, SmokePing, MRTG) for enterprise-level systems.
• Knowledge of maintaining Cisco ports/VLANs/dot1.x
• Solid understanding of OS and network architectures.
• REDHAT Certification and SQL/database knowledge.
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent communication skills and fluency in English.
• Proven technical problem-solving capabilities.
• Strong documentation and knowledge management skills.
• Software development skills are a bonus.
• Preferred SQL and database administration skills.

Industry

• Financial Services

Solution Oriented Mindset

• Assist project in all technical aspects of tooling and DevOps
• Proactively lead tools new versions release cycle and documentation
• Proactively identify risks related to application /deliverables and propose a mitigation plan
• Provide custom solutions as per customer requirements

Autonomy & Problem Solving Mindset

• Work in complete autonomy to deliver project deliverables, for advanced technical deliverables, with required level of quality
• Must have troubleshooting skills

Agile Mindset

• Contribute to improvement of internal process, tooling, and quality process
• Design, build and collect technical materials as part of project executions in a spirit of reusability for future engagements and maintain knowledge on best practices, tools, and reusable components for CAST analysis

C++ Developers

At Innovatily, we are looking for dynamic developers with at least 3 years of experience who can join us ASAP to work on an International Project with one of the top companies in the US.

This job comes with a salary range of INR 900,000/- to INR 15,00,000/- p.a. and benefits like health and accident insurance, Parental Leave, and opportunity to continually learn and upgrade to latest skills. This opening has the option to work from home.

You should have

• Working knowledge of modern C++, Linux (e.g., Ubuntu), application containers (e.g., Docker).
• Communication pron, modern C++, JavaScript, PHP, Ext JS, GraphQL, JSONata,…) to extend functionality and create new software solutions.
• Create next-generation product.
• Opportunity to become a full stack Developer.

The OYO Story

• Expert in AS400 development
• Expert programming in all forms of RPG (rpgle, free format, SQL etc.)
• Knowledge of Web services, job-queues
• Troubleshooting, debugging and resolving existing problems
• Analyze, create, develop and maintain RPG applications. New development must be modular with microservices in mind.

What will you get

 Chance to play a pivotal role in designing and building next gen hospitality tech platform

 Top tier scale from day 1 - related battle scars / glory

 Chance to work with world class talent (Ex Amazon, Apple, Walmart, Swiggy etc)

Role: Production Software development

Experience: 3 to 10 years

Location: Bangalore/Chennai

Skillset : C++/MFC/OOP/STL/ COM/Agile/CI-Development process experience

Salary: 10LPA - 20LPA

Experience in C++/MFC/oops/STL

Experience in Agile

Experience in CI-Development process

Experience with CAD/CAM software will be an advantage

Excellent Communication. Ready to take up interview from onsite panel

Desired Candidate Profile

• Good experience in all generalist functions and HR coordination
• Excellent communication skills
• Good interpersonal and organizational skills    

We are looking for a React Native developer interested in building mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities

• Leverage native APIs for deep integrations with both iOS and Android platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing iOS and Android apps to React Native.