Head of Technical Support (B2B SaaS)

Technical Skills Required :

• Hands-on development experience on ReactJS, React Native.
• Excellent front-end development skills - JavaScript ES6, HTML5, CSS3, Bootstrap/Flex.
• Excellent understanding of web browsers, mobile browsers and responsiveness.
• Experience in UI Build using Webpack/ Gulp.
• Proficient understanding of code versioning tools, such as Git, Bitbucket, GitHub.
• Proficient understanding of the performance of web and mobile applications.
• Knowledge of the Django web framework or Python will be an added advantage.

Responsibilities :

• Develop new user-facing features, web and mobile applications.
• Use HTML, CSS, and JS to deliver the front-end of projects on time.
• Work with UI & UX designers and project managers to ensure timely delivery of code.
• Work with Backend developers and ensure smooth integration with CMS or APIs.
• Build reusable code and libraries for future use.
• Ensure the technical feasibility of UI/UX designs.
• Optimize website for maximum speed and scalability.
• As part of the core team, you will work on cutting-edge technologies such as Spark, Flume, online backtesting, data visualisation, and machine learning.
• All Developers will be involved with the entire lifecycle of the product, right from product conceptualization, design, implementation and mobile app and web delivery.
• Salary on par with the industry, with company equity.

Backend Engineer III – Senior Python Developer (LLM & AI)

Location: Gurgaon, India

Positions: 1

Experience: 6 to 9 Years

Gurgaon Hybrid

About the Role

We are seeking an experienced Backend Engineer III / Senior Python Developer to join our AI engineering team and play a critical role in building scalable, secure, and high-performance backend platforms for LLM and AI-driven applications. You will work as a hands-on individual contributor while collaborating closely with Machine Learning Engineers, Data Scientists, Product Managers, and Cloud/DevOps teams to deliver innovative, production-grade AI solutions.

Key Responsibilities

• Design, develop, and maintain scalable backend systems and services using Python to support LLM and AI-based applications
• Build and maintain RESTful APIs and microservices that serve machine learning models and AI components
• Write clean, modular, efficient, and testable code following industry best practices and coding standards
• Participate actively in code reviews, ensuring high quality, security, and maintainability of the codebase
• Debug, profile, and optimize applications to improve performance, reliability, and scalability
• Identify and resolve performance bottlenecks in AI/ML pipelines and backend services
• Collaborate with ML engineers, data scientists, and product teams to translate business and technical requirements into robust backend solutions
• Mentor and support junior developers, promoting a culture of technical excellence and continuous learning
• Design and implement CI/CD pipelines and automate deployment workflows to ensure consistent and reliable releases
• Stay up to date with emerging trends in Python, cloud-native development, and LLM/AI engineering practices and apply them to improve systems and processes

Required Skills & Experience

• 6 to 9 years of strong hands-on experience in Python development
• Solid understanding of Python software design, architecture patterns, and testing best practices
• Proven experience working on AI, Machine Learning, or LLM-based projects
• Strong experience in building and consuming RESTful APIs and microservices architectures
• Hands-on experience with FastAPI, Flask, or similar model-serving frameworks
• Strong debugging, performance profiling, and optimization skills
• Experience with CI/CD tools and workflows (e.g., GitHub Actions, Azure DevOps, Jenkins, etc.)
• Working knowledge of Docker and Kubernetes is a strong plus
• Excellent analytical, problem-solving, and communication skills
• Ability to work independently in a fast-paced, evolving AI/ML environment while mentoring junior team members

Education & Certifications

• Bachelor’s degree in Computer Science, Software Engineering, or a related technical field
• AWS or other relevant cloud certifications are preferred but not mandatory

Why Join Us?

• Work on cutting-edge AI and LLM platforms
• Collaborate with top-tier engineering and data science teams
• Opportunity to influence system architecture and technical direction
• Competitive compensation and career growth opportunities

Company Overview: Welcome to Office Advisor – where technology meets the future of commercial real estate in India! With our advanced technology platform, we're simplifying the office search process, connecting businesses with their ideal workspace effortlessly. Join us as we redefine the future of workspace solutions at Office Advisor.

Position Overview: We're on a mission to redefine the way companies find their perfect office space in India. As a Business Development Associate, you will be at the forefront of our efforts, engaging with companies to understand their needs and guiding them through the process of finding their ideal workspace. If you're passionate about forging connections and driving business growth, we'd love to have you on board!

Key Responsibilities:

• Prospect and identify potential clients who are in search of office space, ranging from startups to established corporations.
• Engage with clients through various channels, including phone calls, emails, and networking events, to understand their requirements and introduce them to the Office Advisor platform.
• Conduct site visits and property tours with clients, showcasing available office spaces and addressing any questions or concerns they may have.
• Lead negotiation meetings between clients and landlords, advocating for our clients' best interests while fostering positive relationships with all parties involved.
• Collaborate with internal teams to ensure a smooth transition from client inquiry to successful leasing transactions.
• Stay informed about market trends, competitor activities, and industry developments to identify new business opportunities and enhance our services.

Qualifications:

• Bachelor's degree in business administration, marketing, or a related field.
• Proven experience in sales, business development, or a similar role, preferably B2B.
• Strong interpersonal and communication skills, with the ability to build rapport and influence decision-makers.
• Results-driven mindset with a focus on achieving and exceeding targets.
• Flexibility to adapt to evolving business needs and market dynamics.

Join us in revolutionizing the commercial real estate sector in India and be part of a passionate team committed to driving innovation and excellence. Apply now to embark on an exciting journey with Office Advisor!

1. Counseling and Guidance:

• Provide counseling to prospective students and parents about academic programs and admission processes.
• Assist individuals in understanding and navigating the admission requirements.

1. Lead Conversion:

• Convert leads into successful admissions by effectively communicating the benefits of Amity University.
• Follow up with potential students to facilitate the application process.

1. School and College Outreach:

• Visit schools and colleges in Visakhapatnam to build relationships and promote Amity University.
• Conduct presentations to highlight the university's offerings.

1. Seminar Participation:

• Participate in seminars to represent Amity University and address queries from attendees.
• Collaborate with marketing teams for successful seminar organization.

1. Application Management:

• Oversee the admission application process, ensuring accuracy and completeness.
• Work with administrative staff to streamline and enhance the application experience.

1. Reporting:

• Maintain records of counseling sessions and admissions progress.
• Provide regular reports on counseling activities to the immediate supervisor.

1. Event Coordination:

• Assist in organizing and coordinating admission-related events and activities.

Requirements:

• Bachelor's/Master's degree in Counseling, Psychology, Education, or a related field.
• Previous experience in admission counseling is preferred.
• Excellent interpersonal and communication skills.
• Empathy and understanding in assisting students through the admission process.
• Ability to work collaboratively with other team members.

Job Title: Senior Business Analyst

Job Type: Full-time

Location: Ahmedabad/ Work from office

Job Summary:

We are looking for a top-notch Senior Business Analyst who will be responsible for understanding and analyzing business strategies, goals, and requirements. Your main tasks will include performing detailed requirements analysis, documenting processes, and identifying areas of improvement. To succeed in this role, you should have a natural analytical way of thinking and be able to complete the documentation of existing systems.

What you’ll be doing:

• Understand and analyse business strategies, goals, and requirements to create effective business solutions

• Document and validate existing project requirements scattered across many files and formats

• Create from scratch workflow charts and diagrams to represent the current and future state of business processes

• Plan, coordinate, and validate business requirements with various teams.

• Suggest business trends to the Product Owner for new and existing features

• Develop detailed documentation of business requirements, user stories, acceptance criteria, and business rules

• Participate in all Agile ceremonies, such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.

• Help guide the product vision to the future with constant research, analysis, and innovative ideas

What you’ll bring:

• 5-7 years of experience as a Business Analyst

• Strong understanding of business strategies, goals, and requirements

• Experience documenting project requirements

• Ability to create workflow charts and diagrams from scratch.

• Excellent written and verbal communication skills

• Strong documentation and writing skills

• Ability to use ChatGPT effectively

• Familiarity with Agile methodologies

• Strong analytical and problem-solving skills

Interview Process:

• HR Screening Call (15 minutes)

• First Interview Round (45minutes) [Online Interview]

• Final Interview Round (45 minutes) [Offline/In-person Interview at Ahmedabad office]

• Offer

About Tecstub:

Tecstub is a renowned global provider of comprehensive digital commerce solutions for some of the world's largest enterprises. With offices in North America and Asia-Pacific, our team offers end-to-end solutions such as strategic Solution Consulting, eCommerce website and application development, and support & maintenance services that are tailored to meet our client's unique business goals. We are dedicated to delivering excellence by working as an extended partner, providing next-generation solutions that are sustainable, scalable, and future-proof. Our passionate and driven team of professionals has over a decade of experience in the industry and is committed to helping our clients stay ahead of the competition.

We value our employees and strive to create a positive work environment that promotes work-life balance and personal growth. As part of our commitment to our team, we offer a range of benefits to ensure our employees are supported and motivated.

• A 5-day work week that promotes work-life balance and allows our employees to take care of personal responsibilities while excelling in their professional roles.

• 30 annual paid leaves that can be utilized for various personal reasons, such as regional holidays, sick leaves, or any other personal needs. We believe that taking time off is essential for overall well-being and productivity.

• Additional special leaves for birthdays, maternity, and paternity events to ensure that our employees can prioritize their personal milestones without any added stress.

• Health insurance coverage of 3 lakhs sum insured for our employees, spouse, and children, to provide peace of mind and security for their health needs.

• Vouchers and gifts for important life events such as birthdays and anniversaries, to celebrate our employees' milestones and show appreciation for their contributions to the company.

•  A dedicated learning and growth budget for courses and certifications, to support our employee's career aspirations and encourage professional development.

• Company outings to celebrate our successes together and promote a sense of camaraderie among our team members. We believe that celebrating achievements is an important part of building a positive work culture.

Job Summary: 

We are seeking a highly skilled Senior .NET Engineer with extensive database design experience to join our team. As a Senior .NET Engineer, you will be responsible for designing, developing, and maintaining complex software applications using the .NET framework. You will also be responsible for designing and implementing complex database solutions using the EF Core framework that support these applications. 

 Specific Responsibilities and Accountabilities: 

• Design, develop, and maintain software applications using the .NET framework and database solutions using Entity Framework Core 
• Create and maintain data models and schema designs using best practices and industry standards  
• Develop and implement database security measures to protect sensitive data  
• Optimize database performance and ensure data integrity  
• Collaborate with cross-functional teams to define, design, and ship new features  
• Write clean, efficient, and maintainable code that meets specifications  
• Troubleshoot and debug software issues as needed  
• Keep up to date with emerging trends and technologies in software development and database design  
• Participate in code reviews and provide feedback to other developers  

Personal Qualities, Knowledge, Experience and Skills Required: 

• Bachelor's or master's degree in computer science or related field 
• At least 5 years of experience in software development using the .NET framework and database design and development using Entity Framework Core  
• Experience with object-oriented programming (OOP) concepts, design patterns and microservice architecture.  
• Experience with database design, including data modelling and schema design  
• Experience with MySQL Server or other relational database management systems  
• Familiarity with agile development methodologies  
• Excellent problem-solving and analytical skills  
• Ability to work independently and as part of a team  
• Strong communication and interpersonal skills  

Roles and Responsibilities

Serve as an integrator between business needs and technology solutions, helping to create technology solutions to meet clients business needs. 

Defining systems strategy, developing system requirements, designing and prototyping, testing, training, defining support procedures and implementation. 

Perform accurate analysis and effective diagnosis of client issues and manage day-to-day client relationships at peer client levels. 

Desired Candidate Profile

• 1+ years of relevant technology consulting or industry experience 
•  Strong working knowledge of AEM/Digital Marketing Suite 
•  Java, J2EE strong knowledge in Web-centric applications 
• Experience with full lifecycle of application from requirement gathering to deployment.
• Make changes to AEM site content, assets, and workflow
• Designs and builds components, templates, dialogs, and workflows using the AEM architecture (Sling, CRX, OSGI, JCR)
• Diagnoses and solves technical problems related to content management such as search result accuracy, dynamic content linking, formatting, image scaling, internationalization, and personalization
• Works in an agile, rapid development and prototyping environment
• Strong Java programming foundation and experience with OSGi bundles
• Knowledge on workflows ,Sling servlet, REST, JSON, Lucene indexing.
• Exposure to Coral / Granite UI, Adobe UI customization is a must
• Working Experience with Sightly / Sling models.
• Willingness to travel offshore and onshore 
• Strong knack and willingness for adapting latest and greatest technologies to drive performance.
• Exceptionally good at document and explaining core technical processes.

Perks and Benefits

• A Silver Adobe Solution partner, AEM Specialized and Magento partner
• Get to work with a young and dynamic team.
• Get to experience Agile methodology for real.
• Flexi timings.
• Exposure to one of the most exclusive technology of the hour AEM, Magento
• A team that will support you when you want to take an initiative in the favour of the organization.