Head Marketing

Telesales Representative - International Call Center

Job Summary:

BERG INFOTECH LLP is seeking a highly motivated and results-driven Telesales Representative to join our international call center team. The successful candidate will be responsible for making outbound calls to potential and existing international customers (e.g., Australian market), promoting and selling our products/services, and achieving sales targets. This role requires excellent communication skills, a persuasive attitude, and the ability to work in a fast-paced, target-driven environment.

Job Title: International BPO – Voice Process

Location: WZ-409C, Top Floor, Janak Park, New Delhi-110064

Shift Timing: 

1.   Mon to Fri-05:30 AM - 02:00 PM

2.   Sat 05:00 AM - 11:30 AM

Salary: Best in the Industry + Lucrative Incentives

Experience: 

8 months – 1 years (International Voice/Sales preferred)

Key Responsibilities

·        Conduct outbound calls to potential clients using provided databases and leads.

·        Present, promote, and sell products or services, using compelling arguments to prospective customers.

·        Understand customer needs and requirements to offer tailored solutions and effectively close sales deals.

·        Achieve and exceed monthly, weekly, and daily sales targets and quotas.

·        Handle customer objections and address complaints in a professional, cool-tempered manner to preserve the company's reputation.

·        Maintain and update the customer relationship management (CRM) system with accurate records of calls, sales, and customer information.

·        Follow up on leads and opportunities to ensure customer satisfaction and encourage repeat business.

·        Collaborate with the sales team and other departments to optimize sales strategies and improve overall customer service processes.

·        Stay updated with product knowledge, company policies, and industry trends (e.g., the Australian energy market) to provide accurate information. 

Qualifications and Skills

·        Proven experience as a Telesales Representative or in another sales/customer service role, preferably in an international BPO setting.

·        Excellent verbal communication and interpersonal skills, with strong command of English (additional languages a plus).

·        Strong negotiation and persuasion abilities with a proven track record of meeting or exceeding sales quotas.

·        Ability to handle rejection and maintain a positive, resilient attitude.

·        Proficiency in using CRM software (e.g., Salesforce) and MS Office Suite.

·        Outstanding time management and organizational skills, with the ability to multitask effectively in a fast-paced environment.

·        High school diploma or equivalent required; Any Bachelor's degree or a related field is an advantage.

·        Flexibility to work Early Morning Shift

Position Overview:

We are seeking a proactive and detail-oriented Sales Development Representative (SDR) to join our dynamic team remotely. The ideal candidate will be responsible for identifying potential clients, generating leads, and nurturing relationships to drive business growth. This role requires excellent communication skills, a high level of creativity, and a thorough understanding of sales processes and market trends.

Key Responsibilities:

Prospecting and Lead Generation:

• Conduct comprehensive market research to identify potential clients and target industries.
• Utilize various tools and platforms (e.g., LinkedIn, CRM software, industry databases) to source and qualify leads.
• Develop and implement lead generation strategies to attract and engage potential clients.
• Monitor and analyze lead generation campaigns to optimize performance and effectiveness.

Client Consultation and Needs Analysis:

• Engage with potential clients to understand their business needs and challenges.
• Conduct detailed needs analysis to identify opportunities for the company’s products or services.
• Tailor solutions to meet the specific needs and requirements of each potential client.
• Provide insights and recommendations based on client consultations.

Sales Presentations and Pitching:

• Develop compelling sales presentations and pitches tailored to the needs of prospective clients.
• Present product/service features and benefits to potential clients through virtual meetings and calls.
• Highlight unique selling points and value propositions to differentiate from competitors.
• Use storytelling and persuasive techniques to engage and convince potential clients.

Relationship Management:

• Maintain regular follow-up with leads and clients to ensure ongoing engagement and satisfaction.
• Serve as a point of contact for client inquiries and provide exceptional customer service.
• Identify opportunities for upselling and cross-selling additional products or services.

Qualifications:

• Strong knowledge of CRM software and lead generation tools.
• Excellent written and verbal communication skills.
• Ability to work independently and manage time effectively in a remote work environment.
• Strong analytical and problem-solving skills.
• High level of attention to detail and organizational skills.
• Familiarity with digital marketing techniques and social media platforms is a plus.

Skills:

• Proficiency in Microsoft Office Suite and Google Workspace.
• Ability to multitask and handle multiple lead generation campaigns simultaneously.
• Strong interpersonal skills with the ability to build relationships and network.
• Self-motivated with a proactive approach to identifying opportunities.

Benefits:

• Competitive salary and performance-based Incentives.
• Opportunities for professional development and career growth.
• Access to company-sponsored training and resources.

C, C++ , Linux , Device Driver , Linux Internals ,

Processor knowledge like Arm , Intel , Protocol SPI , I2C . Networking experience,

L2 protocols knowledge, knowledge on Python/Perl ,

Broadcom DNX/XGS device experience is desirable,

Interested to learn New things,

C,C++, LINUX INTERNAL OR IPC, LINUX OS CONCEPTS, DEVICE DRIVERS,

PROCESSOR KNOWLEDGE

SCRIPTING KNOWLEDGE EIHER PYTHON OR PERL

• 3+ years of experience in Front-end developement using Angular/Angular.js
• Good understanding of Core JavaScript.
• In-depth knowledge of the Angular framework.
• Good command of TypeScript.
• Thorough knowledge of web markup, primarily focusing on HTML language and CSS.
• A degree of experience with RESTful API integration.

We are searching for a driven, detail-oriented content creator to produce high-quality outputs for our business. The content creator will identify new ways to reach consumers. 

Content Creator Responsibilities:

• Writing, reviewing, editing, and updating content for company websites, blogs, marketing materials, and similar platforms.

• Learn more about current trends, developments, and perceptions about the subject matter, and then contextualizing your findings.

• Assisting the creative team.

• Using social media to engage consumers, respond to questions or complaints, and to promote company initiatives.

• Collaborating with internal departments to establish campaign. 

• Monitoring social media and company website metrics.

• Suggesting new ways to promote company offerings and to reach consumers.

• Experience creating strong, engaging content.

• Excellent research, organizational, and time management skills.

• Strong listening and communication skills.

• The capacity to work independently and collaboratively.

The Technical Project Manager is responsible for managing projects to make sure the proposed plan adheres to the timeline, budget, and scope. Their duties include planning projects in detail, setting schedules for all stakeholders, and executing each step of the project for our proprietary product, with some of the World’s biggest brands across the BFSI domain. The role is cross-functional and requires the individual to own and push through projects that touch upon business, operations, technology, marketing, and client experience. 

• 5-7 years of experience in technical project management.

• Professional Project Management Certification from accredited intuition is mandatory.

• Proven experience overseeing all elements of the project/product lifecycle.

• Working knowledge of Agile and Waterfall methodologies.

• Prior experience in Fintech, Blockchain, and/or BFSI domain will be an added advantage.

• Demonstrated understanding of Project Management processes, strategies, and methods.

• Strong sense of personal accountability regarding decision-making and supervising department team.

• Collaborate with cross-functional teams and stakeholders to define project requirements and scope.

We are hiring Shopify Developer.

Experience - 1-3 years

Location - Ahmedabad. 

5 Days working 

Required Skills:

• Strong knowledge of liquid programming language.
• Generate custom – tailored Shopify theme and altering pre – existing template.
• Act as Shopify expert, specializing in all facets of the ecommerce platform.
• Clear concept of HTML5,CSS3,javascript/jQuery.
• Knowledge in other ecommerce platform like Magento, woo commerce, Big Commerce will be preferred.
• Experience in Shopify theme development and customization.
• working with different Shopify JS APIs will be added advantage(storefront, AJAX Cart, Sections etc).
• Proficiency in Webhooks, HTML5, CSS3 and JavaScript/ECMA Script 5/6.
• Good Knowledge of SCSS. 
• Hands on experience in installing & customizing new Shopify theme and experience in Shopify custom app development would be added advantage

• C#, OOPS,MS SQL, MVC

• Act as an important team member who can play key role in software development activities.
• Can bridge between Team Lead and Software Engineers
• Understand and implement new requirements with maintaining the existing application

• Strong background with C#, OOPS, Databases and SQL MS SQL
• Sound Knowledge on OOPS concepts and hands-on on OOP.
• Strong skills in troubleshooting the code, problem-solving and thinking skills.
• Nice to have Knowledge SSRS and Crystal Reporting Tool.
• Database concepts and PL/SQL queries (Stored procedures, Functions, Triggers etc).
• .Net Core.
• Entity framework or Other ORM tools.