Subodh Popalwar
Software Engineer, Memorres
About GreedyGame
GreedyGame is a platform which enables blending of ads within mobile gaming experience using assets like background, characters, power-ups. It helps advertisers engage audiences while they are playing games, empowers game developers monetize their game development efforts through non-intrusive advertising and allows gamers to enjoy gaming content without having to deal with distractive advertising.
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Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
- Managing Operations of Existing Clinics (Managing a team of Clinic SPOCs)
- Delivering against annual business targets for clinics
- Ensuring high levels of NPS (customer satisfaction)
- Ensuring compliance with new SOPs for clinic operations, commercial processes, ISMS compliance etc
- Auditing coordination and implementation
- Managing Doctor & Staff Performance & Training Reviews
- New Format Clinics - Pre-Launch
- Assisting the senior business team in finalising the clinic concept prior to launch:
- Understanding the customer value proposition and clinic offering
- Detailing out the physical and human infrastructure required to deliver the offering
- Preparing SOPs for clinic teams- customer handling, commercial, inventory, administration, information security etc
- Launch Execution
- Ensuring compliance with execution plan by coordinating with internal (HR, Legal, Procurement, Product) and external stakeholders as necessary
- Assisting in coordinating negotiations and service by key vendors - design, construction, real estate, equipment etc-to ensure timely launch
- Ensuring critical path tasks: location hunting, property finalisation, fitout
What you need to have:
- Bachelor’s in science, Tech or commerce, MBA from tier 1/2 college
- Prior experience of managing business and operations for a cluster of at least 10 retail locations in the healthcare, wellness, or lifestyle industries
- Experience of launching new locations, including property hunting and fit-outs (at least 5 units)
- Process and detail-oriented
- Excellent people skills
- Experience in large corporate-run health/ wellness chains (Apollo Health & Lifestyle, Dr Agarwal's, Vasan Eye, Clove Dental etc)
- Interest or prior experience in the use of digital technology to solve consumer problems
- Agile and entrepreneurial
Testsigma is built to make test automation effortless. We are a fast-growing, product-based startup backed by leading global Investors like Accel, STRIVE and Marquee Angels.
We are the first and leading open-source test automation platform. With product-market fit and a terrific team, we’re poised to capture the global market for AI driven, cloud-based test automation platforms.
We are inviting the right people to scale our growth, who can help us grow our teams in collaboration with product, engineering, and customer success teams. If you have a great attitude and a drive to succeed, hop on this test automation journey with us. Learn new technologies & grow your skills along the way!
Job Responsibilities:
- Manage the day to day operations of Inside Sales Team
- Ensure customer details are complete and correct, also collect contact details, profiles, and nature of business.
- Enrich leads by finding information about the person and the company who has signed up for the product.
- Identify key contacts at prospect accounts based on title and responsibilities
- Assign the leads to the respective salesperson according to category (start-up, SMB, Enterprise) and region.
- Ensure the team keeps all activity, customer information, notes, and documents up-to-date in http://salesforce.com/">salesforce.com and other relevant systems.
- Track daily sign-ups and demo requests and ensure they are all treated within 24 hours
- Help the SDR team with the right companies and personas to target.
Requirements :
- Fluency in prospecting tools and platforms (lead generation, email, phone, data enrichment & cleansing, BDR processes, etc.)
- Sound knowledge of Microsoft Excel is Must.
- Hands-on with social media - LinkedIn Sales Navigator.
- Experience with salesforce automation systems will be an added advantage
Candidates from SAAS , Technogy or product background with minimum 2 years experienced.
About the Organization
Real Estate Syndicators leverage SyndicationPro to manage billions in real estate assets and thousands of investors. Growing at 17% MoM, SyndicationPro is #1 Platform To Automate Real Estate Fund Raising, Investor Relations, & Close More Deals!
What makes SyndicationPro unique is that it is cash flow positive while maintaining a healthy growth rate and is backed by seasoned investors and real estate magnates. We are also a FirstPrinciples.io Venture Studio Company, giving us the product engineering, growth, and operational backbone in India to scale our team.
Our story has been covered by Bloomberg Business, Yahoo Finance, and several other renowned news outlets.
Why this Role
We are scaling our Customer Support & Success organization and you will have the opportunity to see how the systems and processes are built for an SaaS company that is rapidly scaling. Our Customer Support & Success Team is led by expierened SaaS Operators who can provide you the guidance and mentorship to growth quickly. You will also have the oppurtunity for faster than normal promotion cycles.
Roles and Responsibilities
- Work on Migrating sensitive customer data from a third-party investment platform or Excel to SyndicationPro with minimal supervision.
- Understand the client’s needs and set up the SyndicationPro platform to meet customer expectations.
- Analyze customer expectations and data to share an expected completion time.
- To manage multiple migrations at the same time to ensure migrations are completed within the stipulated time.
- Work closely with internal and customer-facing teams to deep dive on a customer migration request and workflow using our systems to ensure nothing falls to the bottom of the to-do list
- Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking the output.
- Keep current on product releases and updates
Desired candidate profile:
- Proven data entry or Migration work experience will be an asset
- Experience with MS Office and data programs
- Attention to detail
- Confidentiality
- Organization skills, with an ability to stay focused on assigned tasks
Expectations from the candidate:
- 0-2 years of experience. Prior experience in SAAS environments will be an added advantage
- Resolve processing migration problems working with the technical team
- Pay attention to detail to maintain Data accuracy
- Self Motivated and willing to excel in strict /short deadline
- Have the ability to multitask as needed and time management skills
- Must be comfortable working during night shifts.
- The primary criteria are you must have a strong understanding of best practices in HR. Secondly, you must have worked in an organization that scaled up and was a new age.
- You must be passionate about your work and must be excited to work with a mid-sized organization.
- If this is just another job change to increase your salary or for better growth, then this may not work out as they need someone who is passionate about leading the entire HR for an organization and building a great culture, and helping in the scaling up of the organization.
- The role would be leading the development and management of the end-to-end recruitment and training processes and the implementation of best industry practices and functional innovations.
- Implement after appropriate research the best practices in the recruitment and L&D space in the market Strong stakeholder management
- Manage all external partners- external recruitment agencies and training vendors on our panel
- Oversee recruitment lifecycle for various positions. Monitor and reduce the time-to-hire and- hiring costs
- Manage and implement the learning calendar
- Spearheading all facets of HR, Organizational Development, Policies and Procedures, HR Operations, Change Management, Talent Development, Succession Planning, Talent Acquisition, Analytics, etc. across Group. Supervise the work of HR personnel and provide guidance.
- Steering policies & initiatives for identifying high potential, high performing talent within the organization, while providing accelerated developmental work assignments and training opportunities.
- Serve as the point of contact for employment relations and communicate with labor unions
- Monitor adherence to internal policies and legal standards
Requirements
- MBA in HR from reputed university/ college with 10+ years of relevant experience
- Must have led HR for at least 5 years
- Knowledge and experience of other HR processes like performance and talent management, R&R, audit/ compliances, Comp & Benefits, HRMS/ HRIS/ ERP, etc. preferred.
- To fit the bill, you must have good exposure to managing the Training and Recruitment function independently with senior stakeholders.
- You must be strategic and at the same time be willing to roll up your sleeves and get the job done.
- People with excellent communication skills and who have led recruitment and training for a decent-sized organization and have delivered excellent results would be considered. High energy professionals would prefer.
- Interested, please apply with a cover note mentioning your experience in the same and why you think you would fit the bill well. Please note all resumes without cover notes will take LONGER to process
Interpersonal skills
- Self-motivated, team player, results-oriented
- Well organized, good communication and reporting skills
- Ability to successfully work under tight project deadlines
- 10+ years of Collections experience in financial services (consumer credit or marketplace lending platforms/Banking/NBFC) and 5+ years of inhouse collection team management/leadership experience
- Demonstrated success leading a team in a fast-paced setting, managing SLAs across multiple channels, and achieving goals
- Excellent verbal and written communication, as well as presentation and facilitation skills with the ability to express complex concepts in plain language to reach broader audiences
- Excellent work ethic with result-driven attitude
- Demonstrated ability and comfort working in a start-up environment with an agile team, fast-evolving roles and responsibilities, variable workload, and tight deadlines with a high degree of autonomy
Personality Traits :
- Dynamic and Pro-active, Fast-Paced
- Desire to make an Impact on Positive Customer Experience
- Ability to work independently without supervision
- Strong work ethic
Required a Female customer care executive for a Software company for explaining Software Products.
Addressing clients uncertainties, grievances, and suggestions on time.
Gathering the data from the clients and sending to the Designing & Development Team
Proven experience as telesales representative or other sales/customer service role
Good knowledge of relevant computer programs and telephone systems
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejectionCool-tempered and able to handle rejection
Stylopay is one of the few companies globally who offer a payment platform, pre- integrated with the payment ecosystem, as a service to businesses. They have global issuance capabilities through partnerships with Issuers in Europe/UK, South East Asia and Middle East, payment processors and KYB/KYC/Risk service providers. IBAN, Wallet and Pre-card card programs are live in geographies across Europe and Asia.
To augment our Operations, we require a resource with experience in generating reports from IT production environment, preferably in financial domain. She/he should have strong problem solving, analytical and communication skills (verbal and written). She/he should be an excellent team player, with ability to work in a global team and with deadlines.
About the Role:
We are hiring a high spirited Operations Executive, to spearhead operations in India and begin rapid expansion across Indian Cities. The individual should be proficient at and enjoy solving complex problems and execute at grass roots along with the team. The objective is to implement fleet protocols, optimise vehicle utilisation and grow the fleet size as HelpNow continues to accelerate across the country.
Job Responsibilities:
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Streamlining and managing our ambulance fleet.
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Expanding operations and launch of the service in new cities.
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Procuring more ambulance vehicles, drivers, medical staff and service vendors in each city.
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Optimising arrival times and fleet occupancy percentage.
- Ensure gold standards for our vehicles and groom the fleet staff for a great patient experience.
The candidate should have minimum 3 years of experience in:
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Managing large vehicle fleets and drivers.
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Working in a technology-based organisation.
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Prior experience of managing multi-city fleets and teams.
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Work at a hyper growth startup (Series-A or further)
Follow CutshortSubodh Popalwar
Software Engineer, Memorres