Ad Operations Manager

at GreedyGame

Posted by Debdutta Pal

- Supervising - Hiring - Monitoring existing processes - Analyzing the effectiveness of existing processes, and creating strategies to improve productivity and efficiency.

1. HR Operations: help shortlist candidates, coordinate interviews, team engagement, employee relations for hired team 2. Compliance and Legal Operations: coordinating with law and accounting firm we are working with, be updated with the legal and compliance requirements like GST(though our accounting partner will help with the specifics of these - we need someone internally in the team to be responsible for this) 3. Accounting Operations: internal accounting, maintain receipts, day to day accounting 4. Administrative Operations: for example office amenities management, logistics 5. Media & Event Operations: reaching out to media outlets who can write about Marax, scout for media/PR opportunities, find events we can present at and coordinate logistics 6. Coordinating meetings: sales, investors, customers etc. 7. Outreach: sending initial emails(content will be provided by us), following up over emails. This involves working closely with founders and co-ordinating investor, customer and prospective candidates follow ups 8. Manage other company related operations as needed Skills: Attention to detail, good communication skills, team management/co-ordination, be comfortable with groundwork needed for the above tasks, be outward facing and be able to find opportunities for company, be able to represent company and communicate its vision, market, business analysis Since we are a young startup, none of the above tasks need a dedicated person and full-time attention hence we are looking for someone who is cross-functional and can cut across the above functions and learn/adapt as required

Six Hats Online Solutions Pvt Ltd is an IT startup company. Our first project is www.gharobar.com, it is the largest online marketplace for home based entrepreneurs. We are looking for independent and dynamic individuals to join us in writing our own start-up success story! The Operations Executive will be responsible for managing the backend operations of the website including managing shipping, updating and uploading products, giving demos to customers, answering customer queries, etc.

Agrosiaa is a pioneering online shopping platform for all the agricultural products available under the sun. Whereas for a buyer, may be a farmer or an urban gardener, Agrosiaa serves as a dedicated-to-agriculture shopping mall with the widest range of products of different categories. We have anything and everything related to the field of Agriculture. Right from variety of seeds to machinery to books, Agrosiaa is a dedicated marketplace for the buyers and vendors alike. We aim to give our customers a maximum choice and a great platform to the vendors to showcase any number of products they want.

GreedyGame is a looking for an Operations Manager. He will be responsible for developing overall product roadmap as well as designing and implementing system solutions that will improve overall efficiency. Key deliverables for the Operations Manager would be Improve the amount of free time to play more PlayStation Improve the ad experience and process for Advertisers Help develop a “dummy’s guide to GreedyGame SDK integration" Responsibilities Collaborate to build useful products focused on improving people’s operation efficiency Define product strategy, prioritize development roadmap and prioritization Oversee the development of in-house products as well as implementation of third party packaged solutions as necessary Manage Solutions and products from planning, development and design through the end of the product life cycle. Create, measure and report on success metrics Build relationships with internal customers and external vendors to garner product requirements and feedback. Coordinate with global teams to identify strategic partnerships to enrich our Product suite and offerings. Evangelize our products and solutions across the Organization and drive adoption of solutions thereby improving employee efficiency and effectiveness Requirements 3+ years of experience for core business processes; advertising experience nice to have. Strong understanding of core business processes – lead to cash, procure to pay, hire to retire and record to report; should have a keen sense of how business processes can be automated to improve productivity/ quality In depth understanding of how automation can help improve employee productivity Solid organization and project management skills with ability to multi-task and manage multiple projects in cross-functional global environment Experience and/or strong desire to work in a fast moving entrepreneurial environment and are comfortable with ambiguity Prior Product Management experience in an Agile development environment Excellent written, verbal communications and active listening skills What’s in it for you? - Opportunity to be a part of the big disruption we are creating in the ad-tech space. - Work with the biggest brands and game publishers. - Office in one of the most happening places in India. - Amazing colleagues, weekly lunches and beer on fridays!

iKeva is an early Indian start-up that provides work-spaces in prime locations with community and member benefits. Currently, it has 4 centers in Hyderabad, Bangalore, and Chennai.

Job brief We are looking for Asst. Manager - Customer Relations who is experienced enough to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the helpdesk running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. The Asst. Manager - Customer Relations sets the vision, direction, and culture of his team by managing individual and team performance expectations and goals, maintaining singular focus on ensuring and improving customer satisfaction, by identifying broader customer impacting issues and implementing solutions to drive quality and productivity, while achieving real time desired service levels. Responsibilities Develop service procedures, policies and standards Identifying customer impacting issues, working out and implementing solutions and process improvements to increase customer satisfaction rate Take ownership as a Nodal Officer of the escalated issues and ensure speedy resolution Organize, prioritize and schedule issues based on the severity of the issue Focus on SLA management, quality and customer experience Keep accurate records and documents of customer service actions and discussions Analyse statistics and compile accurate reports Assist in developing and implementing training programs to improve the quality and productivity of the team Expected to be 2nd in line to the Operations managers and at times might be required to perform delegated duties of Operations Manager Carrying out supervisory responsibilities in line with the organization’s policies Requirements Proven working experience in providing customer service support and team management Direct experience in support operations Demonstrated ability to direct and manage a group of people Strong client-facing, interpersonal and communication skills Advanced troubleshooting and multi-tasking skills Ability to handle complex and ambiguous scenarios Can adapt well to changing circumstances, direction, and strategy Ability to support business and provide solutions to customer pain points Proven ability to manage reporting and analysis Ability to effectively and efficiently complete difficult goals or assignments Confident in using Microsoft Office especially Excel and Powerpoint Advanced computer skills using a variety of programs highly desired Round the clock availability, including willingness to work on weekends, and outside of the "standard" work day Bachelor’s degree, preferred Project Management & knowledge of Six Sigma/Lean Processes, MBA is a plus

The job portal is to be launched soon to cater for South East Asia based companies/employer's recruitment needs and Job seekers in South East Asia. Duties : - Lead Portal Management activities - Lead Marketing Team - Lead Client Account Management Team - Lead Advertisement activities Job description Portal Management : - This will includes updating of portal with day to day updates. - Working with IT team for upgrade and problem trouble shooting. Marketing Team : - Marketing team will be working from both India and Overseas. - Marketing personnel who are supposed to visit clients and meeting clients & job seekers at our abroad office, will only be working in south east asian country. - All other activities will be taken care by a strong marketing team in India. This team will be working from our office in India Client Account Management Team: (Same as Marketing team) - Client Account Management / team will be working from both India and south east asian country - Client Account Management personnel who are supposed to visit clients and meeting clients and job seekers at our Singapore office will only be working in south east asian country. All other activities will be taking care by a strong marketing team in India. Advertisement activities: - Required to plan and carry out advertisement activities in south east asian country. - The prospective operational head can form a team in India for this purpose and carry out activities in south east asian country with our advertisement team in working south east asian country. Quantification and Skill Set required for the Manager a) Master Degree, Mphil, Phd b) Previous work experience in a job portal at management level. c) Very good soft skills.