HUMAN RESOURCE COORDINATOR

Customer Care Executive – Inbound Process | Ahmedabad

Role Overview:

We are hiring a Customer Care Executive to manage inbound calls & emails, resolve client queries, and deliver excellent customer service.

Responsibilities:

• Handle inquiries via calls/emails & provide timely solutions.
• Identify and assess customer needs to ensure satisfaction.
• Maintain accurate documentation & follow communication guidelines.
• Support clients with clarity, professionalism, and problem-solving skills.

Requirements:

• Graduate/Postgraduate (any field except engineering).
• 0–5 years of client servicing experience (Mutual Fund preferred).
• Fluency in English, Hindi & Gujarati with excellent communication.
• Loyal, honest, decision-maker with a long-term vision.

Job Summary:

We are looking for a motivated and detail-oriented Data Engineer with 1–2 years of experience to join our data engineering team. The ideal candidate should have solid foundational skills in SQL and Python, along with exposure to building or maintaining data pipelines. You’ll play a key role in helping to ingest, process, and transform data to support various business and analytical needs.

Key Responsibilities:

• Assist in the design, development, and maintenance of scalable and efficient data pipelines.
• Write clean, maintainable, and performance-optimized SQL queries.
• Develop data transformation scripts and automation using Python.
• Support data ingestion processes from various internal and external sources.
• Monitor data pipeline performance and help troubleshoot issues.
• Collaborate with data analysts, data scientists, and other engineers to ensure data quality and consistency.
• Work with cloud-based data solutions and tools (e.g., AWS, Azure, GCP – as applicable).
• Document technical processes and pipeline architecture.

Core Skills Required:

• Proficiency in SQL (data querying, joins, aggregations, performance tuning).
• Experience with Python, especially in the context of data manipulation (e.g., pandas, NumPy).
• Exposure to ETL/ELT pipelines and data workflow orchestration tools (e.g., Airflow, Prefect, Luigi – preferred).
• Understanding of relational databases and data warehouse concepts.
• Familiarity with version control systems like Git.

Preferred Qualifications:

• Experience with cloud data services (AWS S3, Redshift, Azure Data Lake, etc.)
• Familiarity with data modeling and data integration concepts.
• Basic knowledge of CI/CD practices for data pipelines.
• Bachelor’s degree in Computer Science, Engineering, or related field.

We are looking for a skilled Product Implementation Specialist to join our dynamic team in New Delhi. The ideal candidate will have good technical knowledge and will play a key role in gaining in-depth technical knowledge of our product. Candidate will be responsible for effectively demoing the platform to the customers, providing technical guidance, and ensuring smooth implementation. This role involves working closely with customers to address their requirements to improve their payment transactions.

Roles and Responsibilities:

• Product Demonstrations: Conduct in-depth product demonstrations, showcasing the technical capabilities and business benefits of our payment orchestration platform to current & new customers.
• Technical Expertise: Understand the technical architecture of the payment orchestration platform, including terms like API integrations, payment gateways, compliance requirements such as PCI DSS and basic coding languages.
• Client Engagement: Act as a technical advisor during customer meetings, answering questions related to the product, integrations, and functionalities.
• Requirement Gathering: Engage with customers to gather and document detailed business requirements, ensuring a thorough understanding of their requirements.
• Business requirement document (BRD) Preparation: Develop comprehensive BRDs based on customer interactions, outlining functional and non-functional requirements for the proposed solution.
• Customer Presentations: Prepare and deliver tailored presentations and proposals that address customer pain points and demonstrate how Celeris solutions can meet their goals.
• Feedback Loop: Gather feedback from potential customers during demonstrations and share insights with the product development team to enhance future offerings.

Requirements:

• Experience: 1 - 3years of experience in a product implementation, product consulting, or product demonstration role, preferably within the payment orchestration or fintech industry.
• Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical concepts to both technical and non-technical audiences.
• Customer-Focused: Strong customer-facing skills with a focus on delivering tailored solutions and building trust with customers.
• Analytical Skills: Ability to analyze customer needs and design customized solutions that address their business challenges.
• Collaboration: Team player with the ability to work cross-functionally and support both technical and sales teams.
• Preferred: Experience working with payment orchestration platforms, fraud prevention, or risk management solutions.

We are looking for "Software Engineer (API)" for Reputed Client @ Bangalore Permanent Role.

Experience: 3 - 4 Yrs

1.Roles & Responsibilities:

• Design, develop, and unit test applications in accordance with established standards.  

• Preparing reports, manuals and other documentation on the status, operation and maintenance of software.  

• Analyzing and resolving technical and application problems  

• Adhering to high-quality development principles while delivering solutions on-time and on-budget  

• Providing third-level support to business users.  

• Compliance of process and quality management standards  

• Understanding and implementation of SDLC process

2.Technical Skills:

Primary Skills

• 2+ years of experience in Web API, C#.Net, OOPS and Entity framework

• Minimum 1+ years of experience on Web Application development HTML, CSS, JavaScript/JQuery, Entity framework and Linq Queries

• Must have a good exposure on query writing and DB management for writing stored procedures/ user-defined functions

Secondary Skills

• Experience in analysing existing code and debugging.

• Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)

• Proven experience of delivering on-time and with quality

• Should have good unit testing skills to review his own development and identify all the defects and get it fixed before releasing the code

Desired Skills

• Should have experience in developing ERP applications or Database Intensive Data Entry applications. 

• Been on a same role for a period of 2 years or more

• Hands on experience of configuration management and version maintenance

• Prior experience of working in the shipping domain

• Should be able to understand the Functional Specifications and Technical Specifications and develop the application as per the specification provided.

• Full stack developers with experience in Developing products with Angular and C# APIs, from ground-up will be a plus.

3.Abilty:

• Excellent Communication Skills

• Good conceptualization skills

• Strong Visualization ability

• Analytical ability

• Quality Oriented

• Problem solving

4.Educational Qualification:

BE/B-Tech/MCA/ M.Tech

Age between 24 Year to 28 Years

Location:- Andheri East (Marol Maroshi Road, Mumbai)

Employment Type:- Full Time (Starts at 12 noon daily)

Company size: 35 employees + several third parties for various functions

Type: Privately Held

USA: 32 Mallard Cove, Barrington, RI 02806, USA

Mumbai: 3th Floor, 369, Sarla Park, Above Bank of Baroda, Marol Maroshi Road, Opp Seven Hill Hospital, Andheri (E), Mumbai - 400059

Office is 10 mins from Marol Metro Station

Note: Please only apply if you have mobile app development experience.

Must have skills:

iOS

• Good Knowledge of Apache Cordova.
• Strong OO design and programming skills in Objective-C.
• Familiar with iOS SDK (UIKit, Cocoa Touch, Core Data, Core Location, etc).
• Familiar with xcode.

Android

• Strong OO design and programming skills in Java (J2EE J2ME).
• Familiar with the Android SDK.
• Knowledge of SQLite, MySQL or similar database management system.
• Familiar with Developer IDE Android Studio.

Common

• Understanding of other compiled languages
• Experience on web service integration (SOAP, REST, JSON, XML)
• Experience of development using web technologies
• Good understanding of OO programming and design patterns
• Good understanding of HTML5, JavaScript, jQuery, Ajax and PHP
• Experience building web and native apps
• Experience using social media APIs
• Ads integration using a 3rd party ad server (DART)
• Using version control (e.g. SVN)
• Excellent debugging and optimisation skills

Good to have skills:

• LAMP development experience
• PHP frameworks (e.g. Zend)
• PHP template engines (e.g. Smarty)
• Creative design skills
• Working with a content management system
• Working in a media publishing environment

Role: Project Manager

Department: Marketing - Software

Employment Type: Full-Time, Permanent

Role Category: Software Development

• 2+ years of experience as a react/react-native developer
• Must have skills: ReactJS
• Deep understanding of javascript, typescript and react
• Familiarity with multiple state management techniques
• Knowledgeable about design patterns and their utility in day to day problems
• Worked on and shipped large scale react/react-native applications
• Great product sense; you care about usability and good design
• Strong communication skills
• Bonus if you have worked on Android/iOS apps or nodejs backend.

• Work collaboratively with everyone in the team to deliver best in class user experience
• Write well-crafted, well-tested, readable, maintainable code in typescript and react-native
• Implement pixel perfect designs with advanced interactions, which are a joy to use
• Implement unit and UI automation tests
• Own a feature end to end and ensure its usability
• Continuously discover, evaluate and implement new technologies to enhance user experience
• Support other developers on the team with code reviews, design feedback, and other advice and guidance

Responsibilities

 Analyze user engagements (e.g. click-through and bounce rates)

 Report on web traffic from all social media

 Build and support SEO strategies, including optimizing keywords in content marketing projects

 Identify the habits of our online customers and suggest ways to reach a broader audience

 Maintain a cohesive strategy across all platforms to increase our brand awareness

 Coordinate with our digital team and the Marketing department to design advertising campaigns

 Ensure timely responses to customers and followers’ queries and comments

 Advise other employees on their social media activity (e.g. how to respond to comments and questions by customers and what to share on personal or company accounts)

 Research how emerging social networks and features can benefit our company

Requirements:

 Previous work experience as a Social Media Analyst, Social Media Coordinator, or similar role

 Hands-on experience with social media platforms and digital marketing campaigns

 In-depth understanding of SEO, keyword research, and Google Analytics

 Experiences with social media management tools, like Buffer and Hootsuite

 Familiarity with online content (experience with WordPress and content management systems preferred)

 Ability to identify target audience preferences and trends

Excellent communication skills

 Time management and multitasking skills

 Additional qualifications in digital technologies or social media management will add plus points in your performance.