
Job Title: Senior/HR Executive (Leadership Hiring)
Location: Indore / Hyderabad
Experience: 3 - 8 Years
Industry Preference: IT Services / IT Consulting
About the Company
Ray Business Technologies is a global IT services and consulting organization with over 16 years of expertise in delivering innovative solutions across AI, Cloud, ERP, CRM, and Digital Transformation. With a presence across India, USA, Canada, Australia, and other regions, the company is known for its CMMI Level 3 and ISO 27001-certified processes, customer-centric approach, and strong global delivery model.
We partner with Fortune 1000 clients and build high-performance teams that drive innovation and business transformation.
Role Overview
We are looking for a dynamic and result-driven HR professional who will lead end-to-end recruitment, campus hiring initiatives, and employee engagement programs for our growing Indore delivery center.
This role requires a balance of strategic thinking and hands-on execution to support business growth through effective talent acquisition and people practices.
Key Responsibilities:
1. Talent Acquisition (Core Focus)
- Manage end-to-end recruitment lifecycle for IT and non-IT roles
- Partner with hiring managers to understand skill requirements and workforce planning
- Source candidates through job portals, social platforms, referrals, and vendor networks
- Drive stakeholder communication and ensure strong candidate experience
- Maintain recruitment metrics (TAT, offer conversion, quality of hire)
2. Campus Hiring
- Design and execute campus hiring strategies across Tier 1/2 colleges
- Build relationships with colleges, placement cells, and training institutes
- Lead campus drives, hackathons, and internship programs
- Develop early talent pipelines aligned with business needs
3. Employee Engagement & HR Operations
- Plan and execute employee engagement initiatives, events, and culture-building activities
- Support onboarding, induction, and employee lifecycle management
- Drive employee satisfaction, retention initiatives, and feedback mechanisms
- Collaborate with leadership on HR policies and people strategy
4. Stakeholder & Process Management
- Work closely with business leaders to align HR strategies with organizational goals
- Ensure compliance with HR processes, policies, and audits
- Contribute to employer branding initiatives
Required Skills & Competencies:
- Strong experience in IT recruitment (mandatory)
- Proven track record in campus hiring programs
- Excellent stakeholder management and communication skills
- Ability to work in a fast-paced, growth-oriented environment
- Strong understanding of HR lifecycle & employee engagement frameworks
- Data-driven mindset with ability to track and improve hiring metrics
Qualifications :
- MBA / PGDM in HR or equivalent
- 3 - 8 years of relevant HR experience in IT/consulting organizations.

About Ray Business Technologies
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About MyOperator
MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
Key Responsibilities
● Lead the entire channel sales cycle from identifying potential partners to driving recurring revenue.
● Recruit, onboard, and activate new channel partners across multiple regions and industries.
● Build and nurture strong partner relationships through structured business planning, regular engagement, and ongoing support.
● Conduct product training and sales enablement sessions to empower partners with the knowledge and tools needed for success.
● Track partner performance and ensure achievement of sales targets through regular reviews, dashboards, and performance insights.
● Collaborate closely with internal teams including Sales, Marketing, Product, and Customer Success to ensure alignment on partner requirements and success.
● Ensure adherence to commercial policies, compliance norms, and revenue-sharing structures.
● Take ownership of revenue targets for specific partner regions or verticals.
Requirements
1. Educational Qualification: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
2. Work Experience: 3–5 years in channel sales, partnerships, or B2B sales, preferably in SaaS, Telecom, or Cloud Communication domains.
3. Partner Handling: Proven experience in onboarding, managing, and growing revenue through channel partners or resellers.
4. Sales Acumen: Strong understanding of the sales cycle, indirect sales models, and partner revenue contribution metrics.
5. Communication Skills: Excellent verbal and written communication for engaging partners and internal teams effectively.
6. Training & Enablement: Ability to conduct partner training sessions and share regular product/sales updates.
7. Analytical Skills: Competence in using CRM tools and analyzing partner performance reports.
8. Process Orientation: Strong follow-up, reporting, and documentation discipline to manage multiple partner accounts.
9. Self-Motivation: Highly driven with a proactive approach and ownership mindset; able to work with minimal supervision.
10. Willingness to Travel: Ready for occasional travel for partner meetings, onboarding, or events (if applicable).
Benefits
* Performance-Based Incentives: Attractive variable pay structure based on partner revenue contribution and performance milestones.
* Growth Opportunities: Fast-track career progression in a high-growth SaaS company with leadership visibility.
* Learning & Development: Access to training, mentorship, and cross-functional exposure to build strategic sales and partnership capabilities.
* Hybrid Work Flexibility: Flexibility to work remotely or from the office as per business needs.
* Collaborative Culture: Work with a passionate and ambitious team that values ownership, innovation, and transparency.
* Partner Network Exposure: Build a strong ecosystem presence with access to leading partners across India.
* Recognition Programs: Be part of regular internal recognition initiatives, awards, and appreciation events.
Job Title: Technical Support Engineer
Location: Indore Location (Night Shift)
Job Type: Full time from office only – 5 days in a week
Experience Level: 3+ Years
Job Summary
We are seeking an experienced Technical Support Engineer who can provide advanced technical support while leading and mentoring a team of support engineers. The ideal candidate will combine strong troubleshooting expertise with leadership capabilities to ensure high-quality customer service, efficient issue resolution, and continuous team performance improvement.
Key Responsibilities:
- Provide exceptional technical support through voice and chat, troubleshooting and resolving customer issues related to software and hardware.
- Utilize API knowledge to address technical inquiries and challenges.
- Effectively communicate with customers, offering solutions in a clear, professional, and empathetic manner.
- Maintain accurate and up-to-date technical documentation for internal use and customer reference.
- Collaborate with cross-functional teams to ensure seamless issue resolution and continuous service improvement.
- Utilize support tools, including Salesforce, Jira, and Zoom, to manage customer interactions and service requests.
- Demonstrate strong problem-solving skills and analytical thinking to identify root causes and deliver effective solutions.
Required Skills & Qualifications
- Minimum 2+ years of experience in offshore voice and chat technical support.
- Strong understanding of:
- Software and hardware troubleshooting
- API concepts and integrations
- Hands-on experience with Salesforce, Jira, and Zoom.
- Excellent communication, interpersonal, and stakeholder management skills.
- Strong analytical thinking and problem-solving abilities.
- Ability to work independently in a fast-paced environment.
- Comfortable working night shifts.
🌍 We’re Hiring: Senior Field AI Engineer | Remote | Full-time
Are you passionate about pioneering enterprise AI solutions and shaping the future of agentic AI?
Do you thrive in strategic technical leadership roles where you bridge advanced AI engineering with enterprise business impact?
We’re looking for a Senior Field AI Engineer to serve as the technical architect and trusted advisor for enterprise AI initiatives. You’ll translate ambitious business visions into production-ready applied AI systems, implementing agentic AI solutions for large enterprises.
What You’ll Do:
🔹 Design and deliver custom agentic AI solutions for mid-to-large enterprises
🔹 Build and integrate intelligent agent systems using frameworks like LangChain, LangGraph, CrewAI
🔹 Develop advanced RAG pipelines and production-grade LLM solutions
🔹 Serve as the primary technical expert for enterprise accounts and build long-term customer relationships
🔹 Collaborate with Solutions Architects, Engineering, and Product teams to drive innovation
🔹 Represent technical capabilities at industry conferences and client reviews
What We’re Looking For:
✔️ 7+ years of experience in AI/ML engineering with production deployment expertise
✔️ Deep expertise in agentic AI frameworks and multi-agent system design
✔️ Advanced Python programming and scalable backend service development
✔️ Hands-on experience with LLM platforms (GPT, Gemini, Claude) and prompt engineering
✔️ Experience with vector databases (Pinecone, Weaviate, FAISS) and modern ML infrastructure
✔️ Cloud platform expertise (AWS, Azure, GCP) and MLOps/CI-CD knowledge
✔️ Strategic thinker able to balance technical vision with hands-on delivery in fast-paced environments
✨ Why Join Us:
- Drive enterprise AI transformation for global clients
- Work with a category-defining AI platform bridging agents and experts
- High-impact, customer-facing role with strategic influence
- Competitive benefits: medical, vision, dental insurance, 401(k)
JD for Salesforce Developer
Must-Have:
• 5 years of experience in Salesforce
• 2+ years of experience in Salesforce Vlocity
• Experience working with Lightning org is a must.
• Should be able to perform with minimal guidance from Lead developers.
• Should be able to guide their offshore peers when needed.
Preferred:
• Preferably candidates who have Salesforce CPQ and CLM
• Preferably candidates who have experience with Salesforce Sales Cloud
• Preferably candidates who have experience with integration between Salesforce and external systems.
• Preferably candidates having experience in the energy industry.
• Preferably candidates who have at least 1 Salesforce certification.
• Experience with other technologies such as .NET, MuleSoft, MS SQL Server, and Oracle is a plus.
• Experience working with digital signature applications like Sertifi, DocuSign, etc.
• Experience working on applications that connect to credit bureaus such as Equifax, Experian, etc.
Experience in the Energy and Utilities domain
Proficiency in APEX and Vlocity
Good understanding of SQL Server and ability to write strong SQL and stored procedures (nice to have)
Ability to work independently as well as part of a team
Responsibilities:
Design and develop solutions on the Salesforce platform to meet the needs of the Energy and Utilities business
Collaborate with cross-functional teams to gather requirements and provide technical guidance
Enhance and maintain existing Salesforce applications, including debugging and troubleshooting issues
Write clean, efficient, and well-documented code that adheres to best practices
Continuously improve technical skills and stay up-to-date with the latest Salesforce developments and best practices
Job Type- Full Time
Exp- 05 years
Location- Hyderabad (WFH) ( For meetings need to attend office)
Responsibilities:
.Approaching potential leads and closing them within a stipulated time frame.
.Create exclusive distributors, exclusive super stockists and business associates for the company towards business growth.
.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.
.Finding and developing new markets and improving sales.
.Keep abreast with stock reports, inventory, product orders, re-order etc.
.Training personnel and helping team members in developing their skills.
Requirements:
.Bachelor's degree in business, marketing or a related field.
.Experience in sales, marketing or related field.
.Strong communication skills .
.Excellent organizational skills.
.Proficient in Word, Excel, Outlook, and Powerpoint.
Conducts complex business process analysis, needs assessments and participates in design sessions with business and developers in order to align information technology solutions with business initiatives.
Undertakes complex projects requiring additional specialized technical knowledge in software design and development Essential Duties and Responsibilities Interacts with product owners, Business Analysts, business partners and developers to envision, model and design technology solutions to solve business problems.
As a Mobile developer, you’ll collaborate with internal teams to develop functional mobile applications, while working in a fast-paced environment.
Ultimately, you should be able to design and build the next generation of our mobile applications.
Responsibilities
-Support the entire application lifecycle (concept, design, test, release and support)
-Produce fully functional mobile applications writing clean code
-Gather specific requirements and suggest solutions
-Write unit and UI tests to identify malfunctions
-Troubleshoot and debug to optimize performance
-Design interfaces to improve user experience
-Liaise with Product development team to plan new features
-Stay up-to-date with new technology trends
Requirements
-Proven work experience as a Mobile developer
-Demonstrable portfolio of released applications on the App store or the Android market
-In-depth knowledge of at least one programming language like Swift and Java & flutter
-Experience with third-party libraries and APIs
-Familiarity with OOP design principles
-Excellent analytical skills with a good problem-solving attitude
-Ability to perform in a team environment
-Any Graduate







