HR Manager

About Infinity Learn

Infinity Learn, backed by the prestigious Sri Chaitanya Group, is one of India’s fastest-growing EdTech companies. We aim to revolutionize learning through innovative, tech-driven, and result-oriented education solutions for students from Grades 6 to 12+.

Role Overview

We’re hiring Academic Counsellors (Inside Sales) who are passionate about guiding students and parents toward the right learning programs. You’ll play a crucial role in driving revenue growth and helping learners achieve their academic goals.

Key Responsibilities

• Connect with prospective customers via calls, emails, and virtual meetings.
• Understand students’ academic needs and recommend suitable Infinity Learn programs.
• Achieve and exceed monthly sales targets.
• Build and maintain strong relationships with students and parents.
• Handle objections confidently and close sales effectively.

Requirements

• Minimum 1 year of sales experience (EdTech or education background preferred).
• Strong communication and persuasive skills.
• Goal-oriented and self-driven attitude.
• Comfortable working in a fast-paced environment.
• Proficiency in CRM tools will be an added advantage.

Work Schedule

• Days: Tuesday to Sunday (Monday fixed off)
• Timings: 11:00 AM – 9:00 PM

Why Join Us?

• Be part of a dynamic and fast-growing EdTech brand backed by Sri Chaitanya.
• Work with an energetic and motivated sales team.
• Opportunity to make a real impact in transforming education across India.

About The Role

We are looking for a Customer Support Executive adept at delivering exceptional customer service and facilitating seamless access to Eclat products (RemoteXs and MyLOFT) through various channels such as chat, email, and calls. The idealcandidate should possess robust communication skills, collaborate effectively within a team, and exude a positive attitude.

We are seeking an individual with a passion for assisting others, coupled with creativity, energy, and a high level of motivation. The successful candidate will be dedicated to resolving customer issues and actively contributing to programs to enhance the overall customer experience. The primary objective of this role is to address and resolve issues that impact our customers.

What Describes You Best

● Bachelor of Engineering (preferred IT - CE background)

● 0-2 Years of prior experience in Customer Support Service

Skills

● Good written and oral communication skills

● Excellent customer handling skills

● Experience with ticketing tools like Freshdesk,Zendesk

● Corporate emailing and documentationknowledge

● Knowledge of Excel, Word, and PowerPoint

● Experience in creating FAQs and building a knowledge base

What will you Own?

As a Customer Support Executive, your key responsibilities will be to promptly respond to customer queries via tickets and chat, closing tickets with proper and timely follow-ups.

Responsible for proactively contributing to the enhancement of customer satisfaction by implementing strategies and initiatives aimed at improving CSAT (Customer Satisfaction) score.

Meet SLAs for all raised tickets, create a knowledge base for recurring issues, promptly report technical issues to relevant teams, and maintain high-quality responses for each handled ticket.

Why Join Us

● Be a part of our growth story as we aim to take a leadership position in international markets.

● Opportunity to manage and lead global teams and channel partner networks.

● Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing.

● Healthy work/life balance offering well-being initiatives, parental leave, career development assistance, required work infrastructure support.

Are you a skilled technical writer with a passion for creating engaging, informative content?

We are looking for a talented content writer to join our team and help us communicate complex technical

information in a way that’s Easy for our audience to understand

Role Description

Position: Technical Content Writer

Company : Mayura Consultancy Services

Experience: 3 yr To 6 yrs

Location : Bangalore

Skill: blogs, articles, social media, white papers, XML ,Dita, Copywriting, advertising

Location: Remote (Work from Home)

Preferred:

Candidate with experience in B2B SaaS-based products or B2B technical products.

Responsibilities:

• Write clear, engaging, and informative content for a variety of platforms, including websites, blogs, social media, emails, and more.
• Conduct thorough research on industry-related topics, trends, and keywords to generate content ideas and ensure accuracy.
• Collaborate with the content team to develop content strategies, editorial calendars, and content plans aligned with business goals.
• Review and edit your own work for grammar, punctuation, clarity, and adherence to style guidelines. Collaborate with editors when necessary.
• Implement on-page SEO best practices to optimize content for search engines and improve organic visibility.
• Create content that resonates with our target audience and encourages interaction, comments, and social sharing.
• Maintain brand consistency in all content, ensuring that it reflects our brand voice, values, and messaging.
• Assist in distributing content through various channels, including social media, email marketing, and content management systems.
• Periodically review and update existing content to ensure accuracy and relevance.
• Use analytics tools to track the performance of content, assess engagement, and make data-driven modifications.

Qualifications:

• Bachelor's degree / Master's degree in English, Journalism, Marketing, or a related field.
• Proven experience as a Content Writer.
• Exceptional writing and editing skills with a strong command of the English language.
• Familiarity with SEO and content optimization techniques.
• Proficiency in using content management systems (CMS) and familiarity with digital marketing tools.
• Strong research skills and the ability to synthesize information from various sources.
• Creativity and the capacity to think beyond the box are required.
• Excellent time management and organizational skills.

If you are a skilled wordsmith with a passion for storytelling and the ability to engage diverse audiences, we want to hear from you. This role offers the opportunity to work on exciting projects, collaborate with a creative team, and make a significant impact on our digital presence.

Apply now to be a part of our content-driven journey.

WHAT WE'RE LOOKING FOR

•  Bachelors or master’s in software engineering, Computer Science or other relevant disciplines
•  5+ years experience as a Back-End or Full Stack Developer with hands-on experience working with Python with  3+ years Preferably with AWS Services knowledge (Lambda, API Gateway, CloudWatch, Queues, Topics, etc)
•  Strong Knowledge in Python v3.x Language
•  Experience in REST APIs with JSON
•  Error handling and Logging 
•  Any DB knowledge 
•  Knowledge in Node.js is an added advantage
•  Knowledge in implementing Terraform is a plus
•  Knowledge on Sumo Logic log aggregation is a plus
• Must know how to produce high quality, “Clean” code that is performant, maintainable and secure

• Job Title: - Sales Manager
• Location:- Ambali-Bopal Road, Ahmedabad

Objectives of this Role: -

• They are looking for Female candidates only.
• Represent our company, with a comprehensive understanding of our offerings.
• Research consumer needs and identify how our solutions meet them.
• Hire, train, motivate, and advise a team of sales representatives
• Achieve company objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance.
• Continuously develop personal leadership, hiring, and training skills while ensuring the team is using effective sales tactics to meet revenue objectives.
• Generate leads, and build and nurture client relationships

Daily and Monthly Responsibilities: -

• Create and execute a strategic sales plan that expands customer base and extends global reach
• Meet with potential clients and grow long-lasting relationships by understanding their needs
• Track, analyze, and communicate key quantitative metrics and business trends as they relate to partner relationships.
• Recruit salespeople, set objectives, train and coach, and monitor performance ensuring assigned tasks and responsibilities are fulfilled.
• Identify knowledge gaps within the team and develop a plan to fulfill them.
• Oversee the sales team to ensure company quotas and standards are met by holding daily check-ins with team to set objectives for the day and monitor progress regularly.
• Manage month-end and year-end close processes

Skills and Qualifications: -

• Bachelor’s degree in marketing or business administration.
• 4+ years in sales management within a corporate setting
• Proven track record of success the sales cycle from plan to close
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability

• Should have exp. 01 to 02 years
• Should have expert level knowledge of HTML5, CSS3, JavaScript, Angular and writing cross browser compatible code
• Good understanding of AJAX and JavaScript Dom manipulation, Responsive Design
• Proficiency with building Single Page Apps using Javascript component libraries.
• Should have experience in Agile Software Development projects
• Should have good hands on experience with Object oriented JavaScript and Design Patterns
• Should have knowledge on experience on Java, Web services using REST /SOAP over JSON is a plus

Job Types: Full-time, Walk-In

1. To implement the manpower plan in coordination with the Site Head and Department Heads and do the placements and recruitment in line with the recruitment procedures, for all categories and ensure that the manpower strength is always maintained within the budged level.
2. To handle the administration of all human resources / personnel systems including performance appraisal systems in respect of all employees of the Site.
3. To prepare training plan in consultation with Operations Head and in coordination with all and Department Heads and ensure implementation.
4. To ensure that the training records including identified training needs of all employees are maintained and to assist in preparation of Training plan.
5. To maintain the Training Hall including the equipments / aids etc.,
6. To Co – ordinate and ensure that the evaluation / assessment of all trainees / Probationers of all category and to implement the recommendations.
7. To conduct the Annual Performance Appraisal exercise with a view to maintain and boost the morale of the employees.
8. To create a culture to induce personal as well as organization development.
9. To ensure that the requirements of health & safety measures for the Site are adhered to and complied with.
10. To ensure that the dossier/personnel data of all employees are maintained up-to date and provide the data as and when required.