Growth Hacker

Role Summary

Provide architectural leadership across a large-scale, multi-cloud data ecosystem, helping design and guide scalable, future-ready data platforms.

Key Responsibilities

• Design and review data architectures across Google Cloud and Microsoft Azure (multi-cloud).

• Guide decisions around data platforms, pipelines, streaming, and integration patterns.

• Advise on abstraction layers, APIs, messaging/streaming (Kafka, MQ), and system interoperability.

• Partner with engineering teams to ensure designs are practical and executable.

Key Skills

• Deep experience with large-scale data platforms and distributed systems.

• Strong background in multi-cloud architectures (GCP + Azure).

• Expertise in data pipelines, streaming, and enterprise integration.

About this roleWe are seeking an experienced MongoDB Developer/DBA who will be

responsible for maintaining MongoDB databases while optimizing performance, security, and

the availability of MongoDB clusters. As a key member of our team, you’ll play a crucial role in

ensuring our data infrastructure runs smoothly.

You'll have the following responsibilities

 Maintain and Configure MongoDB Instances - Responsible for build, design, deploy,

maintain, and lead the MongoDB Atlas infrastructure. Keep clear documentation of the

database setup and architecture.

 Ownership of governance, defining and enforcing policies in MongoDB Atlas.Provide

consultancy in drawing the design and infrastructure (MongoDB Atlas) for use case.

 Service and Governance wrap will be in place to restrict over provisioning for server size,

number of clusters per project and scaling through MongoDB Atlas

 Gathering and documenting detailed business requirements applicable to the data

layer.Responsible for designing, configuring and managing MongoDB on Atlas.

 Design, develop, test, document, and deploy high-quality technical solutions on the

MongoDB Atlas platform based on industry best practices to solve business needs.

Resolves technical issues raised by the team and/or customer and manages escalations as

required.

 Migrate data from on-premise MongoDB and RDBMS to MongoDB AtlasCommunicate

and collaborate with other technical resources and customers in providing timely updates

on status of deliverables, shedding light on technical issues, and obtaining buy-in on

creative solutions.

 Write procedures for backup and disaster recovery.

You'll have the following skills & experience

 Excellent analytical, diagnostic skills, and problem-solving skills

 Should understand the Database concept and develop expertise in designing and

developing NoSQL databases such as MongoDB

 MongoDB query operation, import and export operation in database

 Experience in ETL methodology for performing Data Migration, Extraction,

Transformation, Data Profiling and Loading

 Migrating database by ETL, migrating database by manual process and designing,

development, implementation

 General networking skills, especially in the context of a public cloud (e.g. AWS – VPC,

subnets, routing tables, nat / internet gateways, dns, security groups)

 Experience using Terraform as an IaC tool for setting up infrastructure on AWS

CloudPerforming database backups and recovery

 Competence in at least one of the following languages (in no particular order): Java, C++,

C#, Python, Node.js (JavaScript), Ruby, Perl, Scala, Go

 Excellent communication skills, often being able to compromise but draw out risks and

constraints associated with solutions. Be able to work independently and collaborate with

other teams

 Proficiency in configuring schema and MongoDB data modeling.

 Strong understanding of SQL and NoSQL databases.

 Comfortable with MongoDB syntax.

 Experience with database security management.

 Performance Optimization - Ensure databases achieve maximum performance and

availability. Design effective indexing strategies.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

Senior Software Engineer (Java)

We are looking for a Senior Software Engineer - Java

If you're a creative problem solver who is eager to develop amazing products and hungry for a new adventure, a word class workplace is waiting for you in the heart of Kolkata.

An exhaustive list of expectations :

✓ Design and implement cutting-edge applications

✓ Participate in code reviews and application debugging and diagnosis.

✓ Practice modern software development methodologies such as continuous delivery, and scrum.

✓ Collaborate with product managers and engineers to build scalable systems enabling innovative ordering experiences.

Requirements -

✓ Knowledge and 5+ years of experience in developing Java applications

✓ A completed technical degree in Computer Science or any related fields.

✓ Profound knowledge and working experience with Java Frameworks (Springboot) and SQL databases.

✓ Solid experience in the design and implementation of Restful APIs and design patterns.

✓ Strong knowledge in Core Java, REST , Spring Framework, Spring Boot Microservice , JPA (e.g. Hibernate, OpenJPA, etc.) , Docker, Jenkins, ELK Stack

✓ Experience working with NoSQL Technologies and interest in Elasticsearch, and Microservices architectures.

✓ Curiosity, out of box problem-solving abilities, and an eye for detail.

✓ Passion for clean code

What really makes us interested in you - You are self-motivated. You think like an entrepreneur, constantly innovating and driving positive change, but more importantly, you consistently deliver stupendous results.

Number of position – 3

Job Location – kolkata, Sector 5

We are on the lookout for a dynamic and driven individual for the role of Pre Sales Executive.

What will you do every day?

- The role requires a good blend of technical, product, and interpersonal skills with a passion to provide every necessary support to the front-end sales team to close large-scale enterprise deals.

- You will, on a day-to-day basis, work with various external clients & internal teams trying to bridge the gaps between solutions & selling.

- You will also come up with different collaterals which will help scale up the complete process across industry and geography.

Responsibilities :

- Understand client needs and business challenges to architect a workable solution with a convincing value proposition by collaborating with multiple cross-functional teams

- Manage relationships and with some of NeuroTags' largest strategic accounts and work closely with their teams to achieve the business objectives

- Use the domain & product experience, coupled with sales expertise, to craft sales pitches, client-specific collaterals, and demos for the sales team

- Manage the entire proposal lifecycle which will include scope finalization, solution review, commercials, and proposal submission.

- Analyze market data to determine the ideal customer for NeuroTags' solutions. 

- Own the platform demos & Proof of Concepts. Understand the business use case, and create prototypes for the client

- Responsible for identifying opportunities and giving feedback to the product team to ensure a differentiated product roadmap

Requirements :

- 1-3 years of experience in Pre Sales/ Sales.

- Demonstration of critical product and consumer thinking during his/her career.
- Should be comfortable to do technical writing & creating impactful presentations
- Has a good understanding of SDKs and APIs and a good ability to troubleshoot issues
- Excellent communication skills and experience dealing with multiple stakeholders
- Experience in managing a team will be a plus

• Strong professional experience in programming primarily around C#, SQL Server. 
• Focus on MVC, Jquery. 
• Strong experience in Design Patterns, Multithreading, OOPS concept. 
• Strong debugging skills.  
• Strong database programming skills.  
• Experience with JavaScript, jQuery, and other related front-end web technologies.  
• Should have strong HTML, CSS & UI Development knowledge. 
• Passionate about building high-quality systems with software implementation best practices. 
• Candidates having experience with Angular 7/8 & Xamarin will be preferred (not mandatory). 
• Dot Net Full Stack Skills required: HTML; CSS; Bootstrap; JavaScript; jQuery/ Angular JS; AJAX; Web API; C#; SQL Server (database) ASP.NET( Ado.Net + Stack Management Techniques) MVC/ Asp.Net Core.