Graphic designer

Job Title: Virtual Assistant (Customer Support)

Company: CareStack

Location: Manila or Cebu (On-site)

Position Type: Full-time, Graveyard Shift (40 hours/week)

About CareStack:

Good Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put, CareStack™ is rewriting the rules of what an intelligent solution should look like for dentistry. CareStack™ is venture funded by same VC funds whose portfolio include Facebook, Flipkart, Freshdesk, Dropbox, BookMyShow, and many other leading technology enterprises. We are constantly seeking to engage with passionate people with a high degree of personal accountability and an intense passion in building healthcare solutions that make a global impact. 

Job Description:

CareStack is seeking experienced Virtual Assistants with a minimum of 3 years of Customer Support expertise to join our team. As a Virtual Assistant, you will play a pivotal role in delivering unparalleled customer service to our international clientele.

Responsibilities:

Handle customer inquiries and concerns via voice processing in a professional and efficient manner.

Provide exceptional customer support to our international clients, ensuring their needs are met and issues are resolved promptly.

Utilize English proficiency to communicate effectively and clearly with customers.

Use Microsoft Office tools proficiently to document customer interactions, issues, and resolutions.

Collaborate with the team to maintain high standards of service excellence.

Adapt to the graveyard shift (9PM to 6AM Philippine Time) based in Manila or Cebu.

Requirements:

Minimum of 3 years of demonstrated Customer Support experience.

Proficiency in English, both spoken and written, with excellent communication skills.

Strong familiarity with Microsoft Office tools.

Proven experience in handling customer inquiries and concerns in a voice processing capacity.

Experience in managing international clients is highly desirable.

Ability and willingness to work on-site in either Manila or Cebu.

Commitment to working the graveyard shift (9PM to 6AM Philippine Time).

Benefits:

Competitive salary package.

Opportunities for growth and professional development.

Dynamic and collaborative work environment.

Incentives and rewards for outstanding performance.

Comprehensive benefits package.

If you meet the above requirements and are enthusiastic about delivering exceptional customer service in a dynamic international environment, we'd love to hear from you!

How to Apply:

Please submit your resume along with a cover letter detailing your relevant experience and why you're interested in joining CareStack as a Virtual Assistant.

We are looking for an experienced and creative Freelance Product Designer to join our team!  As the Freelance designer, you will be responsible for delivering the optimal user experience  across our product portfolio spanning web and mobile apps. This is a high visibility role and  has a large contribution to the overall success of the product and customer satisfaction. The  

role requires deep collaboration with the product, technology, marketing and sales teams.  This role might include some people management responsibilities. 

• Craft every detail of new and existing product features, from understanding  the customer pain point to defining wireframes, high definition prototypes and finally working with the technology team to taking it live. 
• Partner closely with our Product, Marketing and Technology teams to understand what users need, want, and love about the product. Use the data to plan and define the optimal user experience. 
• Create design systems that help with a common design language across the  entire product portfolio in a distributed team. 
• Aid product marketing in telling the product stories in the best way possible  to help users in product adoption and onboarding. 
• Build and implement processes for user testing. Take a data driven approach to decision making. 

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do  not match all of it. We are open to promising candidates who are passionate about their  work and are team players. 

• 4+ years of experience as a UI/UX Designer, preferably for a B2B or consumer SaaS product. 
• Track record of building products from scratch and taking complete  ownership of design output. 
• Take pride in whatever work you do. Feel a sense of pride in building things  that are clearly valued by the customer. Aim for pixel perfection. 
• Believes deeply in data driven decision making and experimentation.  Understand that what is right is way more important than who is right. 
• Excellent interpersonal and communication skills to thrive in a multidisciplinary team. 
• Passionate about building great products that the person can be proud of.
• ‍Preferred Qualifications: Bachelor in Design / Master in Design from Tier 1 colleges 

You will closely work with technology, design, sales and customer care teams. You'll report  to head of product development. 

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

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Roles & Responsibilities:

• Build a high-quality web application from scratch.
• Responsive and adaptive web page implementation.
• Identify and communicate best practices for back-end engineering.
• Design, build and maintain efficient, reusable, and reliable code to ensure the applications' best possible performance, quality, and responsiveness.
• Implement automated testing platforms and unit tests.
• Prepare and maintain all applications utilizing standard development tools.
• Keep abreast of new trends and best practices in web development.
• Learn new Software/frameworks/ languages/ technology with ease.
• Must be able to apply innovative thinking at work. 

Desired Skills: 

• Good working knowledge of PHP-based MVC framework Laravel.
• Good knowledge of PHP, HTML, CSS & JavaScript and understanding of Database concepts & working knowledge of MySQL.
• A clear understanding of RESTful API development standards.
• Excellent problem-solving skills.
• Software testing (PHPUnit, PHPSpec)

• Work with other developers to ensure that the website is functional and visually appealing.
• Liaise with the client to gauge their needs and expectations.
• Plan the layout of the website.
• Ensure that the website is optimized for various devices.
• Use analytics to test client enjoyment.

• Proficiency in HTML, JavaScript, jQuery, and CSS.
• Knowledge of Adobe Illustrator.
• Good interpersonal skills.
• Understanding of key design principles.
• Good problem-solving skills.

Skills: 

∙ Excellent communication and analytical Skills 

∙ Strong leadership and management skills 

∙ Must have excellent interpersonal skills 

∙ Excellent written and verbal communication 

∙ Active listening and Problem solving skills 

∙ Ability to multitask, prioritize, and manage time effectively 

 Roles and Responsibilities: 

∙ A professional approach in answering calls and provide information  about products and services, taking input of issues and their  redressal thereof 

∙ Keep records of customer interactions, process customer accounts  and file documents 

∙ Proficiently communicating with customers electronically and taking  follow up of the procedures. 

∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article 

∙ Respond to customer queries in a timely and accurate way, via  phone, email or chat 

∙ Patience when handling tough cases. 

∙ Take a deep dive into product key features and have keen  insight/knowledge about the product.

Introduction

We are looking to empanel a Paid Ads Specialist to lead and execute performance marketing strategies and campaign plans for our clients. We work with exciting brands and organizations that we have fallen hopelessly in love with. To these partnerships, we bring truckloads of passion and oodles of weirdness. To top it all off, we ensure everything we do is meaningful.

We are looking for teammates who are:

• As 'weird' as possible - someone who is itching to change the status quo, to take risks, to build a story that everyone talks about, and to make everyone sit up and take notice
• Always keeping an eye out for never compromising on 'meaningfulness' - every campaign, every strategy, every creative idea should never be superficial beyond a degree and should work towards genuinely and meaningfully connecting with audiences

“Weird + Meaningful” is our core belief, and we are craving to find people who really get it. You can know more about this in this https://www.youtube.com/watch?v=OcIGKxsDVpY">Ted talk by our founder

Responsibilities

• Developing and managing digital prospecting and remarketing campaigns
• Managing budgets and campaigns across all digital channels to drive strong return on investment and efficient CACs
• Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & owned media channels
• Should be comfortable handling all types of campaigns on Google, Instagram, Facebook, YouTube, LinkedIn, and Amazon
• Should be able to audit, analyze, and advise on the creation and optimization of landing pages for conversion
• Should be able to set up pixels and guide/support the client in CRM integration for lead tracking
• Identifying, testing, and developing capabilities of executing campaigns on new channels to continue to meet or exceed established critical metrics
• Conduct A/B and other tests and work closely with the lead, the designers, and copywriters to ensure impactful optimization of campaigns
• Working closely with the management to share funnel conversion improvement ideas, feedback & present results
• Suggest new tricks in the industry, keep track of developments and discover new tools that would drive more results

Knowledge & Skills

• Proven relevant work experience of at least 3 years
• You have a bachelor's degree in Marketing, Business Administration, or related fields (preferred)
• It is a plus if you also have experience in executing effective multi-channel marketing campaigns, including affiliate marketing, PPC, SEO, social media, and other digital channels
• You have solid expertise in campaign and channel analysis and reporting, including Google Analytics experience
• You have experience in setting up pixels, optimizing landing pages, and guiding/supporting the client in CRM integration
• You possess excellent analytical skills and leverage data, metrics, analytics, and consumer behaviour trends to drive actionable insights & recommendations
• You are a highly goal-oriented individual and have excellent communication skills
• You are open-minded, curious, and a strong problem solver

Job Description:

Candidate should have ample of experience in dealing with Civil Engineering Contracts. (Real estate, Infrastructure, civil interior etc.)

 Should be able to handle Tender Documentation
 Should be able to handle Contractual correspondence
 Ready to travel different sites when needed
 Must have worked in a construction company for minimum of 4-5 years as Business Development Manager
 Identifying & networking with prospective clients
 Generating business from existing accounts
 Co-ordination between RO & HO regarding compliance of different company parameters etc.
 To maintain a safe working environment
 To co-ordinate with clients as well as with higher management
 Also to maintain a proper team-spirit & also face different troubleshooting missions
 To interact with consultants & clients on different issues
 Some involvement into planning activities (viz. making of programmes of diff. Activities, ensuring implementation of the same, monitoring of it etc.)
 Developing new business relationships
 Maintaining current business relationships
 Developing marketing strategy and analysis for obtaining new business
 Represent the firm with clients
 Serve as the primary contact with clients
 Coordinate with the project manager and the project leader as to the client’s needs
 Represent the firm at community events, trade shows, conferences, networking event, etc.
 Develop and maintain partnerships within the industry