Graphic Designer

Responsibilities:

• Design and develop scalable, responsive, and efficient web applications using the MERN stack.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work on both front-end and back-end development tasks, ensuring the high performance and responsiveness of the applications.
• Write clean and maintainable code and participate in code reviews.
• Implement and maintain security and data protection measures.
• Integrate third-party APIs and services.
• Troubleshoot, debug, and resolve software defects and issues.
• Stay up-to-date with emerging technologies and industry trends.

Requirements:

• Minimum of 1-2 years of experience as a MERN Stack developer.
• Bachelor's degree in computer science, engineering, or a related field.
• I have proven experience as a full-stack developer with expertise in the MERN stack.
• Strong proficiency in JavaScript (ES6+), HTML5, CSS3,.
• Experience with front-end frameworks like React.js.
• Knowledge of state management libraries such as Redux.
• Solid understanding of server-side development using Node.js and Express.js.
• Experience with MongoDB and database design.
• Knowledge of RESTful API design and implementation.
• Familiarity with Git and version control systems.
• Excellent problem-solving and debugging skills.
• Strong communication and collaboration skills.
• Ability to work in a fast-paced and dynamic environment.

Manage inbound and outbound customer calls in a timely manner.

Ability to understand the customers needs and articulate a solution

Research every issue and provide solutions to them

Ability to explain features and benefits without using scripts

Build strong relationships with customers

Meet qualitative and quantitative targets

Work in brick and mortar call center

Requirement-

Previous experience in a call center customer support, sales and or retention

Previous experience with US market

Strong phone and verbal communication skills

Excellent listener and time management skills

Accent Neutral

Additional Advantage

Understanding of USA Credit Bureau, Credit Report and Credit Score culture

Customer Success Associate

Industry Type-BPO / Call Centre

Functional Area-Customer Success, Service & Operations

Employment Type-Full Time, Permanent

With over 40 years of innovation, Quantum's end-to-end platform is uniquely equipped to orchestrate protect, and enrich data across its lifecycle, providing enhanced intelligence and actionable insights. Leading organizations in cloud services, entertainment, government, research, education, transportation, and enterprise IT trust Quantum to bring their data to life, because data makes life better, safer, and smarter. Quantum is listed on Nasdaq (QMCO) and the Russell 2000® Index. For more information visit www.quantum.com.

As a Software Engineer, you will collaborate with engineers and product managers on the development and maintenance of Quantum’s DXi-Series of disk-based backup appliance software. Quantum’s DXi series protects our customers data on premises, in the cloud, or in a hybrid environment.

You Are A Part Of:

DXi is a uniquely powerful solution within the Quantum portfolio, allowing customers to meet and exceed their backup needs with one of the fastest products on the market. You’ll work on a product that allows customers to reduce costs, maximize production, scale with ease, and positively impact the environment by reducing power and cooling requirements.

Job Responsibilities:

Responsibilities include, but are not limited to:

• Write code primarily for Linux systems, with programming languages including Python, C, C++, and Perl.

• Design and build differentiating feature sets that continue to expand product capabilities, both on premises and in the cloud.

• Work with development, test, service, and support engineers to develop tactical solutions for customer issues.

• May design and develop automated test suites.

• May maintain lab equipment.

Required Skills and/or Experience:

• Bachelor’s degree in Computer Science, Information Technology, or related field of study required.

• 5-10 years related industry experience required.

• 5+ years software development in C or C++ is required.

• 3-5 years’ experience working in a Linux environment is required.

• Experience in writing scripts: Perl, shell, bash, and/or other scripting tools is required.

• Experience with debugging tools such as GDB is required.

• Experience with source control and shared build environments is required.

Responsibilities:

• Writing reusable, testable, and efficient code in Python.
• Designing and implementing software features and capabilities.
• Identifying and addressing performance bottlenecks and bugs in existing code.
• Collaborating with other developers, stakeholders, and users to define, design, and ship new features.
• Building and maintaining software documentation.
• Ensuring code is maintainable and maintain appropriate versioning practices.
• Continuously discovering, evaluating, and implementing new technologies to maximize development efficiency.

Requirements:

• 
  
• Bachelor's degree in Computer Science or related field.
• Minimum of 3 years of experience in Python development.
• Strong knowledge of Python programming language and related frameworks (such as Django, Flask etc.)
• libraries is important.
• Knowledge of software development methodologies, version control systems and experience with system administration.
• Database management and good understanding of software design principles is desired.
• Excellent problem-solving and analytical skills.
• Strong communication and teamwork skills.

QA Engineer

You will impact our users directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Your job will often require coordination between multiple Development, Product,  Operations and Business groups, so you get to experience a breadth of impact with various groups.

The ideal candidate must be detail oriented, obsessed with customer experience, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.

Position Overview

• You will be responsible for all testing of an entire project across various platforms
• You will own the development and execution of test plans and test cases for multiple features of an application
• You will develop and maintain testing strategies, including manual and automation testing.
• You will ensure comprehensive test coverage by working closely with the product and engineering teams to prioritize testing execution and report on test execution progress and results.
• You will participate in design and specification reviews, and use this information to design test plans.
• You will promote QA productivity through automation, tools, and other best practices.
• You will promote a culture of quality throughout the organization.

Basic Qualifications

• 3+ year of experience working as a Quality Assurance Engineer
• Experience in manual testing across android app, mobile web and desktop applications
• Bachelor's Degree
• Expertise in test methodologies and test processes.
• Ability to understand technical specifications and generate test cases from them
• Good in communicating with developers and technical leaders, even if they are remote.
• Strong organizational skills, ability to track multiple test executions simultaneously and synthesize the results
• Shows creativity and initiative to improve product coverage and effectiveness.
• Should be able to generate test reports and dashboards for management communication.