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Back Office Executive – *General Insurance* || Job Description

 Job Overview:

We are seeking a detail-oriented and experienced Back Office Executive with a background in General Insurance. The ideal candidate will be responsible for handling policy documentation, data entry, claim processing support, and coordination with the sales and underwriting teams to ensure smooth back-end operations.

Key Responsibilities:

• Process and maintain insurance policy records, endorsements, and renewals.
• Verify documents and input accurate data into internal systems.
• Assist in claim documentation and follow-up with concerned departments.
• Coordinate with agents, underwriters, and clients for missing or incorrect information.
• Prepare and manage MIS reports and support audits.
• Ensure compliance with company and regulatory guidelines.

Requirements:

• Minimum 2-3 years of experience in Back Office Executive in General Insurance.
• Good knowledge of policy types, endorsements, and claim workflows.
• Proficient in MS Office (Excel, Word) and insurance software.
• Strong attention to detail and communication skills.

Why Join Us?

• Career Advancement Opportunities and professional growth.
• Supportive work environment with learning opportunities.

Location- Head Office – Rajendra Place, Delhi

Company- Jai Insurance Brokers Pvt Ltd

Experience- 2 to 4yrs

Employment Type: Full-time

If you are a passionate and motivated individual looking to start your career, we would love to hear from you!

About Us:

MyOperator and Heyo are India’s leading conversational platforms empowering 40,000+ businesses with Call and WhatsApp-based engagement. We’re a product-led SaaS company scaling rapidly, and we’re looking for a skilled Software Developer to help build the next generation of scalable backend systems.

Role Overview:

We’re seeking a passionate Python Developer with strong experience in backend development and cloud infrastructure. This role involves building scalable microservices, integrating AI tools like LangChain/LLMs, and optimizing backend performance for high-growth B2B products.

Key Responsibilities:

• Develop robust backend services using Python, Django, and FastAPI
• Design and maintain scalable microservices architecture
• Integrate LangChain/LLMs into AI-powered features
• Write clean, tested, and maintainable code with pytest
• Manage and optimize databases (MySQL/Postgres)
• Deploy and monitor services on AWS
• Collaborate across teams to define APIs, data flows, and system architecture

Must-Have Skills:

• Python and Django
• MySQL or Postgres
• Microservices architecture
• AWS (EC2, RDS, Lambda, etc.)
• Unit testing using pytest
• LangChain or Large Language Models (LLM)
• Strong grasp of Data Structures & Algorithms
• AI coding assistant tools (e.g., Chat GPT & Gemini)

Good to Have:

• MongoDB or ElasticSearch
• Go or PHP
• FastAPI
• React, Bootstrap (basic frontend support)
• ETL pipelines, Jenkins, Terraform

Why Join Us?

• 100% Remote role with a collaborative team
• Work on AI-first, high-scale SaaS products
• Drive real impact in a fast-growing tech company
• Ownership and growth from day one

Key responsibilities:

1. Execute tests on Jenkins, and fetch reports

2. Conduct feature demos in customer calls and execute the test cases

3. Perform root cause analysis by reviewing logs

4. Be well conversant with different types of automation testing tools and be responsible for onboarding future automation technologies like AI/DevOps and implement fit-for-purpose tools/technologies

Other requirements

1. Automation experience with Selenium

2. Experience in automation tools for mobile app automation

3. Experience working with source control tools (GIT, Gitlab, GitHub)

4. Ability to understand business requirements/ workflows and come up with automation scripts and implementations

5. Experience working in a fast-paced environment and working closely with the core engineering team

6. Experience working in an Agile environment and using tools such as Jira

7. Ability to write and maintain testing documentation on subjects including API functionality and software issue creation/resolution

8. Previous experience working with cloud providers like AWS or Azure.

9. Experience in functional testing, End-End testing, and regression testing

10. Experience in writing queries in SQL and PostgreSQL using joins for extracting and verifying data

11. Knowledge of STLC and various kinds of testing systems, integration, UAT, performance, and Accessibility testing

Responsibilities:

·       Conduct keyword research to identify high-volume, relevant keywords that align with our business goals.

·       Optimize website content (including title tags, meta descriptions, headings, and body copy) for target keywords and search engine algorithms.

·       Perform technical SEO audits to identify and fix website issues that are hindering search engine ranking.

·       Build high-quality backlinks to our website through strategic outreach and content marketing initiatives.

·       Monitor website traffic and analyze key SEO metrics using Google Search Console and Google Analytics.

·       Stay up-to-date on the latest SEO trends and algorithm updates.

·       Generate reports and present SEO findings and recommendations to stakeholders.

·       Collaborate with content creators, web developers, and marketing teams to ensure a holistic SEO approach.

Qualifications:

·    2+ years of experience in SEO

·     Proven track record of success in increasing website traffic and organic search rankings

·    Strong understanding of on-page SEO, off-page SEO, and technical SEO best practices

·    Experience with keyword research tools (e.g., SEMrush, Ahrefs)

·    Proficiency in Google Search Console and Google Analytics

·    Excellent analytical and problem-solving skills

·    Strong written and verbal communication skills

·    Ability to work independently and manage multiple projects simultaneously

We're looking for a QA Engineer to help with manual testing as well as introduce automation to our processes where possible. Candidates will need to be familiar with and able to write scripts, set up automation processes, and familiarise themselves with the products we build (web and mobile apps).

• The role will also require you to document test cases with an understanding of what the product does and how the end-user might approach it.
• Understand functional and non-functional testing requirements of web and mobile applications.
• Document functional testing scenarios and cases, for manual testing of API functionality using Postman and manual testing of User Interface elements (web, mobile, and mobile web)
• Identify or create data for testing
• Execute test cases and record status
• Log defects identified and track them through retesting and closure
• Debug using ADB commands and tools like Charles Proxy to primarily identify the root cause of failures.

Skill:

• Good understanding of mobile and web applications functionality
• Good understanding of how APIs work functionally
• Strong knowledge of software QA methodologies, tools, and processes
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Non-functional testing of mobile applications including but not limited to battery analysis, GPU overdraw, responsiveness, etc.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.