Graphic Designer

Role & Responsibilities

We are looking for a dynamic, tech-savvy Technical Account Manager who is passionate about emerging technology and dedicated to delivering exceptional customer experiences. As a key member of our global supply team, you will be pivotal in engaging with both prospective and existing clients, particularly with top endemic publisher accounts in the AdTech/Pharma Tech sectors, support the onboarding process, helping customers gain maximum value from our solutions.

• Account management: build and maintain strong, strategic relationships with clients, acting as a trusted technical advisor throughout the onboarding and post-implementation phases
• Onboarding & implementation: support technical onboarding for new clients, managing integrations and ensuring clients are set up for success from day one
• Ongoing client support: act as the primary technical contact for key accounts, troubleshooting issues, and proactively identifying opportunities to drive client satisfaction and retention
• Conduct live demos: present our solutions to prospective clients, emphasizing unique benefits and features, and tailor demos for varying audience levels, with a focus on endemic and top publisher accounts
• Cross-functional collaboration: identify client needs and customise demo experiences for prospective and new clients, ensuring alignment with their goals, particularly with top publisher accounts
• Feedback & reporting: gather insights from client interactions to inform product development. Regularly report on account health, demo success, and product feedback, helping share future enhancement

Ideal Candidate

• Strong Technical Account Manager (Publisher Side) Profile
• Mandatory (Experience 1) – Must have minimum 6+ years of total experience, including 5+ years as a Technical Account Manager in AdTech, Programmatic Advertising, or Digital Media
• Mandatory (Experience 2) – Must have hands-on experience managing end to end top publisher accounts or supply-side relationships; technical onboarding, integrations, troubleshooting, and providing technical assistance to publishers
• Mandatory (Experience 3) – Strong working knowledge of SSPs, programmatic ecosystem, ad-serving workflows, and ability to explain technical concepts clearly to non-technical stakeholders
• Mandatory (Experience 4) – Demonstrated experience conducting live product demos, explaining features/benefits, and tailoring demos for publisher / stakeholders
• Mandatory (Experience 5) – Experience collaborating closely with technical, product, customer success, and sales teams to solve client issues and drive adoption
• Mandatory (Experience 6) – Experience collaborating closely with technical, product, customer success, and sales teams to solve client issues and drive adoption
• Mandatory (Company) – Must come from an AdTech, Programmatic, SSP, Publisher-side, or Digital Media Tech organisation dealing with supply partnerships / publisher ops
• Preferred (Experience) – Must have strong real-time problem solving skills with ability to independently troubleshoot technical issues during onboarding and ongoing publisher support

Role Overview

We are seeking an experienced Manager - Quality Control with 5-10 years of experience in brand jewelry

manufacturing. The ideal candidate will have a strong technical background, people management skills, and

direct experience handling customer interactions. This role demands a thorough understanding of jewelry

processes, quality control methodologies, and technical specifications.

Location: Andheri East, Chakala, SEEPZ

Compensation: ₹15 to ₹18 LPA

Day to Day-Key Responsibilities

 Lead and manage the quality control department, ensuring all jewelry production meets the highest

standards.

 Oversee customer interactions for the past 5 years, managing client expectations and addressing

quality concerns directly.

 Apply Quality Control (QC) tools to monitor and improve the production process.

 Ensure compliance with jewelry specifications, including the use of CAD models, CAM, and four-

view designs for accurate product realization.

 Supervise the entire jewelry manufacturing process, including setting tools, polishing, buffing, filing,

and other related activities.

 Identify and address rework and rejection areas in production and prepare Corrective and Preventive

Action (CAPA) plans.

 Train and mentor team members in QC tools and methodologies.

 Work collaboratively with production, design, and customer service teams to ensure all jewelry

products meet design specifications and customer requirements.

Qualifications

 Engineering Graduate or equivalent qualifications in a related field.

 5-10 years of experience in brand jewelry manufacturing, with a strong background in Quality Control.

 Proven experience handling customer interactions in the last 5 years.

 Certification or training in Quality Control tools is preferred.

 Strong understanding of the mechanicals, CAD/CAM, and specifications of jewelry designs.

 Expertise in all jewelry production processes, including setting, polishing, filing, and tool usage.

 Excellent communication and people management skills.

Skills & Competencies:

 Proficient in CAD/CAM software and able to interpret technical design specifications.

 Strong problem-solving abilities with a focus on quality improvement and process optimization.

 Able to lead and motivate teams effectively.

 Capable of preparing and implementing CAPA plans to minimize product rework and rejection.

What you’ll be doing

We are much more than our job descriptions, but here is where you will begin:

● Work with stakeholders (product owners, project managers and scrum masters) to define and clarify requirements.

● Hands-on development with both front-end, middle-tier and back-end programming.

● Leverage the DevOps team to ensure products can be built, deployed and tested across all of the release cycles from dev to production.

● Further your strong grasp of modern security principles and apply them to applications.

What you’ll need

Like us, you’ll be deeply committed to delivering impactful outcomes for customers.

● Experience developing macOS, iOS applications using Swift

● Experience releasing successful iOS applications on Apple App Store and Google Play.

● Excellent knowledge of the iOS ecosystem, including third-party libraries.

● Hands-on experience with Swift in a professional environment.

● Excellent understanding of Swift, Android UI design patterns and Material UI guidelines.

● Experience integrating Mobile Apps with back end Web Services (REST)

● Knowledge of the functional and asynchronous concepts in Swift language and asynchronous computing concepts.

● Knowledge of alternative Mobile App frameworks, tools and technologies such as Jenkins Continuous Integration Server, Git, and Maven.

● Proficiency in Java, Objective-C desirable but not required.

Have you streamed a program on Disney+, watched your favorite binge-worthy series on Peacock or cheered your favorite team on during the World Cup from one of the 20 top streaming platforms around the globe? If the answer is yes, you’ve already benefitted from Conviva technology, helping the world’s leading streaming publishers deliver exceptional streaming experiences and grow their businesses. 

Conviva is the only global streaming analytics platform for big data that collects, standardizes, and puts trillions of cross-screen, streaming data points in context, in real time. The Conviva platform provides comprehensive, continuous, census-level measurement through real-time, server side sessionization at unprecedented scale. If this sounds important, it is! We measure a global footprint of more than 500 million unique viewers in 180 countries watching 220 billion streams per year across 3 billion applications streaming on devices. With Conviva, customers get a unique level of actionability and scale from continuous streaming measurement insights and benchmarking across every stream, every screen, every second.

What you get to do in this role:

Work on extremely high scale RUST web services or backend systems.

Design and develop solutions for highly scalable web and backend systems.

Proactively identify and solve performance issues.

Maintain a high bar on code quality and unit testing.

What you bring to the role:

5+ years of hands-on software development experience.

At least 2+ years of RUST development experience.

Knowledge of cargo packages for kafka, redis etc.

Strong CS fundamentals, including system design, data structures and algorithms.

Expertise in backend and web services development.

Good analytical and troubleshooting skills.

What will help you stand out:

Experience working with large scale web services and applications.

Exposure to Golang, Scala or Java

Exposure to Big data systems like Kafka, Spark, Hadoop etc.

Underpinning the Conviva platform is a rich history of innovation. More than 60 patents represent award-winning technologies and standards, including first-of-its kind-innovations like time-state analytics and AI-automated data modeling, that surfaces actionable insights. By understanding real-world human experiences and having the ability to act within seconds of observation, our customers can solve business-critical issues and focus on growing their business ahead of the competition. Examples of the brands Conviva has helped fuel streaming growth for include: DAZN, Disney+, HBO, Hulu, NBCUniversal, Paramount+, Peacock, Sky, Sling TV, Univision and Warner Bros Discovery.  

Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe. For more information, visit us at www.conviva.com. Join us to help extend our leadership position in big data streaming analytics to new audiences and markets! 

• Designing and developing user interfaces using angular.Js best practices.
• Adapting interface for modern internet applications using the latest front-end technologies.
• Writing JavaScript, CSS, and HTML.
• Developing product analysis tasks.
• Making complex technical and design decisions for AngularJS projects.
• Developing application codes and unit tests in AngularJS, Java Technologies, and Rest Web Services.
• Conducting performance tests.
• Consulting with the design team.
• Ensuring high performance of applications and providing support.

>> Qualification

• Bachelor’s degree in computer science, computer engineering or similar.
• Previous work experience as an angular JS developer.
• Proficient in CSS, HTML, and writing cross-browser compatible code.
• Experience using JavaScript building tools like Gulp or Grunt.
• Knowledge of JavaScript MV-VM/MVC frameworks including Angular JS.
• Excellent project management skills.
• Proven experience implementing front-end and back-end JavaScript applications.
• Excellent communication skills.
• Critical thinker and good problem-solver.

Desired Candidate Profile

• 10 to 15 years of experience in plant preferred
• Age : 35 years and above
• Females are preferred
• Proficiency in MS office (word, excel, powerpoint), SAP, setting up video interviews, Gsuite, vlookup hlookup
• Good communication skills (written and verbal)
• Ability to work under pressure
• Attention to detail
• Ability to deal with people at various levels in the organisation
• Knowledge of short-hand is preferred    

Provides technical expertise and guidance in the identification, preservation, collection and analysis of digital evidence in various digital formats from computers, servers, mobile devices, and other electronic or online storage media.

Presents recommendations and findings to internal and external customers including Legal, Compliance, HR, Outside Counsel, and Law Enforcement.

Develops and maintains processes, procedures, and methodologies for collecting and analyzing digital evidence.

Maintains strong working relationships with other corporate investigation team members, subject matter experts, 3rd party vendors, and outside law firms.