Graphic Designer

Job Summary:

The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.

Responsibilities/Duties:

1. Prompt Customer Response:

·        Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.

2.   Record Keeping:

·        Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.

3.   Product and Service Information:

·        Provide customers with detailed product and service information and troubleshoot issues effectively to ensure customer satisfaction.

4.   Collaboration:

·        Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.

5.   Order Updates:

·        Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.

6.   Issue Resolution:

·        Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.

7. Team Collaboration:

·        Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.

8. Continuous Improvement:

·        Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.

Qualifications/Requirements:

Education:

Graduate/Postgraduate.

Experience:

·        Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.

·        Knowledge of jewelry products is good to have.

Skills:

·        Excellent written communication skills (English) to interact with customers through email and chat effectively.

·        Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.

·        strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries precisely.

·        Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

Position Name: Computer Vision Engineer

Experience Required: 1-3 years

Department: IT

Roles and Responsibilities:

• Design, develop, and deploy computer vision models and algorithms.
• Collaborate with product and engineering teams to integrate vision systems into end products.
• Analyze and improve accuracy and performance of current vision-based models.
• Research new techniques in deep learning and computer vision for potential integration.
• Maintain proper documentation and version control of models and experiments.

Candidate Specific Skills and Tools Required:

• Proficiency in Python, OpenCV, and deep learning frameworks (TensorFlow, PyTorch).
• Experience with image processing, object detection, and recognition systems.
• Familiarity with model optimization and deployment tools such as TensorRT, ONNX.
• Understanding of MLOps workflows and version control (e.g., Git).
• Experience working in Agile/Scrum teams.

Required Qualification:

• Bachelor’s or Master’s degree in Computer Science, AI/ML, or related fields.

FancyPants is looking for their newest addition to their Marketing Team. We need a video wizard who can help us shoot & create impeccable and creative content for Instagram and youtube!

We are looking for a candidate with video expertise in terms of conceptualization, execution and pre-production. This person will work closely with our marketing team to head content and optimize as per performance.

1) Should have strong knowledge on Procure to Pay processes End to End

2) Purchase Requisitions creation, Processing, Approval workflow processes

3) Purchase Order creation, Processing, Approval workflow processes

4) Sending the PO to vendors

5) Order confirmation by vendors

6) PO approvals by the buyer considering vendor's order confirmation

7) Goods Receipt/Service entry sheet by the buyer

8) Two-way and three-way match

9) Invoice from vendor

10) Experience in configuring CIG

11) Invoice approvals workflow

12) Payment process (Desirable)

13) IT Consulting experience in any procurement applications like Ariba, SAP ECC, etc is needed

14) Working knowledge of SAP ECC procurement apps is an advantage

15) Ability to understand and mapping the procurement process to L1/L2/L3/L4/L5 levels based on multiple country/category of business flavours

16) Ability to map the processes to the tools(Ariba) functionality and conduct requirement elicitation workshops and do solution confirmation based on the available tool's functionality vs the business requirement

17) Strong communication skill is a must-have

18) Ability to manage/Govern Geo and function-wise distributed teams and ensure program delivery is a must.

19) Previous experience of managing large programs is needed

20) Project planning and delivery management is a must-have skill

Full Stack Developer Job Description:

1. Knowledge in MERN Stack is mandatory

2. Work with development teams and product managers to ideate software solutions

3. Design client-side and server-side architecture

4. Conduct Testing & Debugging, utilize script tools & write basic codes for design specifications

5. Build the front-end of applications through appealing visual design

6. Develop and manage well-functioning databases and applications

7. Write effective APIs

8. Troubleshoot, debug and upgrade software

9. Create security and data protection settings

10. Build features and applications with a mobile responsive design

11. Write technical documentation

12. Work with data scientists and analysts to improve software

About UserIQ:

UserIQ offers a Customer Success Platform that empowers software companies to deliver a better experience to their customers whether that consists of high-touch engagement or tech touch interactions within the application. As a result, customers can effectively scale onboarding, increase feature usage, accelerate time-to-value, reduce churn and ultimately drive more revenue throughout the customer journey.

The best companies are built one customer at a time and those customers grow by making each user interaction meaningful. UserIQ takes this approach very seriously and works with Customer Success leaders who are also passionate about maximizing success at every user moment.

Requirements:

• 3-5 years experience in automation testing as SDET or similar role. 
• Strong in UI, API automation using Cypress(preferred).
• Strong knowledge in any programming languages - JavaScript(preferred), Python, Java.
• Strong in automation framework development(must)
• Experience with Continuous Integration (CI) tools such as Github Actions, Jenkins.
• Experience with distributed source control systems such as Git.
• Strong in Database concepts, noSQL and writing SQL queries
• Strong in API testing using Postman
• Familiarity in performance testing using Jmeter or similar tools a plus.
• Strong analytical and debugging skills with attention to details.
• Experience in early stage tech startups is an added plus.

What's it like to work here?

As a SDET at UserIQ, you'll test and automate user scenarios of the UserIQ products & will get opportunities to work on:

• Automation: Cypress,Javascript
• CI/CD: Github, Github actions, Terraform
• Tools: Postman, TestRail, Postico, VScode, Android Studio, Xcode

Who should apply for this post?

• You are passionate about testing and finding edge cases.
• You are hands on coder with strong problem-solving abilities, logical 
• thinking, and a logical inclination. You are enthusiastic about programming and 
• delivering well-designed, scalable code.
• You have good understanding on programming concepts such as OOPs, Design Patterns, 
• algorithms, data structures, networking, and so on, and are not rigid with respect 
• to choice of technology and are open to adopting the right technology for the task at hand.
• flexible to work in US shift

About Xpresslane:

Xpresslane is a universal one-click checkout platform for eCommerce. We want to transform

the way online shoppers buy, Democratize optimized checkout and post checkout

experience. We have achieved 100+ signups from D2C merchants in the last year alone and

are aggressively adding new features to help solve problems in their checkout process.

Engineering @Xpresslane:

We are a small group of Tech Enthusiasts, Product Managers. We give incredible value to

design and UX is our topmost priority. We've implemented products using Go, Java,

Kubernetes, Docker, Temporal, GraphDB, Svelte & React, Cypress, Gitlab CI/CD.

Expertise

● 3-4 years of experience in Software Testing and development

● Work with developers and product managers to identify and plan for e2e testing,

monitoring applications and software systems

● Plan for automated testing as part of CI/CD

● Plan, Design and implement automated e2e testing

● Familiarity with JavaScript and NodeJS

● Familiarity with any e2e testing tools like Cypress, Protractor

● Work towards departmental and project deadlines

● Familiarity with tools like BrowserStack would be a plus

At the moment, we are looking for engineers for our Bangalore office.

Responsibilities:

• Interact & Interview Chairperson of college or university.
• Featured & Research oriented articles about the Education System.
• Interview of famous personalities from the educational industry.
• Stories of success from leading professionals.

Requirements:

• Proven working experience as a Reporter.
• Portfolio of published articles.
• Computer proficiency (MS Office, digital editing, web search, databases)
• Excellent communication, lobbying, and active listening skills.
• Good hold in education industry persons.
• Bachelors degree in journalism or mass communications.

Contact Details:

Website : www.educationasia.in

• Information Security as Security Analyst (SOC)
• Good understanding of security solutions like Anti-virus, DLP, Proxy, Firewall filtering/monitoring, IPS, Email Security, EPO, WAF etc.
• Hands on experience withIBM QRadar, ArcSight SIEM tool for logs monitoring and analysis,Service now ticketing tool.
• Good knowledge on networking concepts including OSI layers,subnet, TCP/IP, ports, DNS, DHCP, firewall monitoring, content filtering, check point etc.