Adobe Illustrator
HTML/CSS
Shubham Vishwakarma
Full Stack Developer - Averlon
About Alien Brains
About
We, at Alien Brains started with the belief that the human brain has no bound to what it can learn, limited only by the ifs and buts created by the other human brains around them. In fact, such is the influence on most of them, that their own brain at times becomes alien to them and thus making them forget who they really are and who they can really be few years down the line. The entire team at Alien Brains is dedicated towards helping the innovations of the mind become the reality of tomorrow.
While building our proprietary softwares, we also organize workshops, seminars and training programs for both school and college students. Aimed at giving the participants a kick-start in the technical arena, we aspire to unleash the potential of the students of today to make them the innovators of tomorrow.
We see and like to call ourselves as a cradle of innovation where we research and try to develop products that matter and also nurture the young talent buds along with us in our research work and product development, thereby giving them firsthand experience.
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Job Summary:
We are looking for a highly motivated and skilled Service Desk Analyst with expertise in call handling and ticket management. The ideal candidate should possess strong troubleshooting skills, experience with ITSM tools, and familiarity with US customer support in a 24x7 operational environment. Retail domain knowledge and certifications such as ITIL, Google, or AWS will be an added advantage.
Key Responsibilities:
• Handle inbound calls and manage IT service requests and incidents efficiently
• Create, update, and resolve tickets using tools such as ServiceNow, BMC Remedy, etc.
• Provide support for client environments including AVDI, Citrix, and Windows-based systems
• Perform basic Windows OS and network connectivity troubleshooting
• Update and maintain Knowledge Base (KB) articles
• Ensure shift adherence and active participation in shift handovers and team huddles
• Collaborate with cross-functional teams for issue resolution
• Support retail technologies such as POS systems, pin pads, MDM, and virtual interfaces
• Maintain high levels of customer satisfaction through professional communication and timely resolution
Required Skills:
• Proven experience in a service desk/call center role handling US customers
• Hands-on experience with ITSM tools like ServiceNow, BMC Remedy
• Familiarity with Citrix, AVDI, and Windows troubleshooting
• Basic understanding of network connectivity (LAN/Wi-Fi/IP-related issues)
• Excellent verbal and written communication skills
• Ability to work in a night shift and rotational 24x7 schedule
• Strong team collaboration and time management skills
We are seeking a Patient support service - Voice to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Handle inbound and outbound calls related to healthcare services.
- Service customers seeking support with their monthly healthy benefit package.
- This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.
- Customers will seek help with replacement cards, balance checks, and contact information updates.
- Successful associates can distinguish varying levels of customer complexity & communicate effectively.
- Ensure compliance with HIPAA and other healthcare regulations.
- Resolve customer queries efficiently while maintaining professionalism.
- Maintain records of patient interactions and escalate complex cases when needed.
Required Skills:
- Strong verbal and written communication skills.
- Ability to handle customer inquiries with empathy and professionalism.
- Basic knowledge of healthcare processes and medical terminologies (preferred).
- Problem-solving and multitasking abilities.
- Cognitive and Behavioral Assessment: Traitify – Medium or High
- Language Proficiency: Emmersion – B1 CEFR score
- Typing Test: 25 WPM at 95% accuracy
- Familiarity with CRM software or call center tools (a plus).
Educational Qualification:
- Bachelor’s degree in any field.
Roles & Responsibilities:
- Present, promote and sell services using solid arguments to new and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
- Establish, develop and maintain positive business and customer relationships.
- Reach out to customer leads through cold calling.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Achieve agreed upon sales targets and outcomes within schedule.
- Coordinate sales effort with team members and other departments.
- Analyze the territory/market’s potential, track sales and status reports.
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keep abreast of best practices and promotional trends.
- Continuously improve through feedback
Requirements:
- Proven work experience of 6 years or more as a quota carrying individual into Software/Web Development Services Domain.
- Has adequate knowledge of technology and jargons required for sales discussions.
- Highly motivated and target driven with a proven track record in sales.
- Excellent selling, negotiation and communication skills.
- Prioritizing, time management and organizational skills.
- Ability to create and deliver presentations tailored to the audience needs.
- Relationship management skills and openness to feedback.
- Hands on experience with tools like HubSpot/Salesforce would be an added advantage.
- Should be comfortable with Background Verification of previous employment.
0-1 years - Internship
Total Openings - 2
Department - Sales
Category - Sales
Sub Category - IT Sales
Pay according - Per month
Salary Offered ₹5,000.00 - ₹10,000.00
Business Development Executive Intern
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Skills Required
Cold Calling
Lead Generation
Negotiation
Good Communication
Description
Job Description: BDE Intern
Position Title: BDE Intern
Location: Work From Home
Company: OfferBorn
Job Type: Internship
Stipend : 5k to 10k + Incentives
Experience : 0 to 1 years
Adobe XDHTML/CSS
JavascriptCompany Name: Digz Placements
WordPress Developer Job Description:
We are looking for an experienced and passionate WordPress Developer to join our team! As a WordPress Developer at our company, you will be responsible for both back-end and front-end development, including creating WordPress themes and plugins.
We are expecting you to have a strong understanding of the latest industry trends and content management systems.
WordPress Developer Duties and Responsibilities:
- Adobe XD or Figma Design to web implementing
- Establishing and guiding the website’s architecture.
- Ensuring high-performance and availability, and managing all technical aspects of the CMS.
- Helping formulate an effective, responsive design and turning it into a working theme and plugin.
- Website creating using Elementor Plugin.
WordPress Developer requirements and qualifications:
- Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
- Experience building user interfaces for websites and/or web applications.
- Experience designing and developing responsive design websites.
- Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
- Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.
- Ability to convert comprehensive layout and wireframes into working HTML pages.
- Strong understanding of PHP back-end development.
- Website creating using Elementor Plugin.
Responsibilities
Develop and implement HR strategies and initiatives aligned with the overall business strategy
Bridge management and employee relations by addressing demands, grievances or other issues
Manage the recruitment and selection process
Support current and future business needs through the development, engagement, motivation and preservation of human capital
Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
Nurture a positive working environment
Oversee and manage a performance appraisal system that drives high performance
Maintain pay plan and benefits program
Assess training needs to apply and monitor training programs
Report to management and provide decision support through HR metrics
Ensure legal compliance throughout human resource management
Requirements and skills
Proven working experience as HR Manager or other HR Executive
People-oriented and results-driven
Demonstrable experience with Human Resources metrics
Knowledge of HR systems and databases
Ability to architect strategy along with leadership skills
Excellent active listening, negotiation and presentation skills
Competence to build and effectively manage interpersonal relationships at all levels of the company
In-depth knowledge of labor law and HR best practices
Degree in Human Resources or a related field
| Hybrid Model Available (2 Days WFO & 3 Days WFH) |
WFO: 5 am - 11pm
WFH : 12am- 3am
Flexible Salary bracket
React.jsJavascript-
Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
-
Thorough understanding of React.js and its core principles
-
Experience with popular React.js workflows (such as Flux or Redux)
-
Familiarity with newer specifications of EcmaScript
-
Experience with data structure libraries (e.g., Immutable.js)
-
Knowledge of isomorphic React is a plus
-
Familiarity with RESTful APIs
Location: Gurgaon
Experience: 1-4 Yrs.
Educational Qualification - Bachelor / Master’s degree in CS/IT
This is a contractual job role of 8-12 months.
Responsibilities:
• Expertise in Developing, Managing and implementing core features in Automation Framework using Selenium& TestNG.
• Work closely with the Developers and Engineers to achieve a high level of code coverage
• You create the necessary automation library and framework.
• Provide technical guidance and mentorship to a team
Desired Skills:
• Experience with Java coding and OOPs knowledge is must
• Must have good knowledge in Data structures & algorithm
• Expertise with tools like Selenium, TestNG or Appium or Robotium
• Should have worked on API Testing (Postman / Charles)
• Knowledge of any database & Unix environment is added advantage
• Proven track record in a high-speed product development environment
Java
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon