Graphic Designer

About The Role

The Administrative Coordinator will play a pivotal role in ensuring operational efficiency within our organization. As an Administrative Coordinator, you will be responsible for coordinating shipping logistics, managing travel arrangements, organizing events, overseeing tools and software access, addressing queries from key stakeholders, preparing expense reports, handling office supplies, systematically filing documents, and collaborating with the Accounts team on accounting. Your contribution will be essential in maintaining seamless administrative processes and supporting overall organizational productivity.

What Describes You Best

● Bachelors of Commerce or equivalent (Strong background in Accounting)

● 1.5-3 years of experience in Office administration with involvement in Accounts

● Prior experience in Tech Company preferred

Skills

● Excellent networking and resource mobilization skills

● Excellent Communication and Coordination skills

● Good organizational and time management skills

● Good negotiation skills

● Basic understanding of Excel

● Basic understanding of Banking and accounting

● Good Problem-solving skills

Additional note : Must be open to travel/commute as necessary

What will you Own

• The Administrative Coordinator will take the ownership of smooth operations by executing on required shipping, travel, events, stakeholder queries, expenses, supplies, documents, banking, software and device issues, and collaborating with the Accounts department.
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How will you spend your time at Eclat

● Providing Financial and Administrative Support: Managing expense reports, payroll management, handling bank-

related tasks, employee entry-exit formalities, overseeing office supplies, and providing general administrative support.

● Handling Communication and Access Control: Managing operational communication, answering calls and emails on operations related queries, while also managing access control to tools and software.

● Vendor Management

● Coordinating Shipping and Logistics: Overseeing shipping processes for devices, onboarding kits, prizes, certificates

and gifts.

● Managing Travel and Events: Arranging travel plans, accommodations, and scheduling in-house and external events.

● Continuously Improving Processes: Identifying opportunities for process enhancement, contributing to overall administrative efficiency.

Why Join Us

● Be a part of our growth story as we aim to take leadership position in international markets ● Opportunity to manage and lead global teams and channel partner network

● Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing

● Healthy work/life balance offering wellbeing initiatives, parental leave, career development assistance, required work infrastructure support

The Software Sales Representative is responsible for promoting and selling software products to prospective clients. This includes understanding customer needs, presenting software solutions, managing the sales process, and closing deals. The role requires a mix of technical knowledge, sales skills, and the ability to build lasting relationships with clients.

Key Responsibilities:

1. Sales Prospecting:

• Identify and target potential clients or companies that could benefit from the software solutions.
• Conduct outreach through calls, emails, networking, and events to generate new business opportunities.

1. Customer Needs Analysis:

• Understand client needs and requirements through consultations and meetings.
• Conduct product demos and presentations to showcase how the software meets the client's needs.

1. Sales Presentations & Demonstrations:

• Prepare and deliver presentations and software demonstrations to prospects.
• Customize presentations based on the client’s business goals and technical environment.

1. Negotiation & Closing Deals:

• Negotiate pricing, terms, and contracts with customers.
• Close deals by overcoming objections and addressing customer concerns.

1. Relationship Management:

• Maintain ongoing relationships with existing clients to ensure satisfaction and upsell or renew business.
• Provide post-sales support and troubleshooting as needed to ensure client success.

1. Market Research:

• Stay updated on industry trends, competitors, and the evolving software market.
• Use this knowledge to advise customers on the best solutions and strategies.

1. Reporting & Documentation:

• Track and report sales progress, client interactions, and pipeline status.
• Update CRM systems with accurate sales data, meetings, and communications.

1. Collaboration:

• Work closely with marketing, product development, and customer support teams to align sales strategies with business goals.
• Provide feedback to the product team about client needs and market trends.

Qualifications:

• Education: Bachelor's degree in business, marketing, or a related field (preferred).
• Experience: Proven experience in software sales or technology sales (3-8 years preferred).
• Skills:
• Strong communication and presentation skills.
• Ability to understand and explain technical software concepts.
• Negotiation and closing skills.
• Proficiency with CRM tools and sales tracking software.
• Personal Attributes: Self-motivated, goal-oriented, and able to work independently.
• Technical Knowledge: Familiarity with software products or services relevant to the company’s offerings.

Customer service and care of the customers

• By entering customer data in to the data base
• By updating customer information
• By handling customer telephone calls and making required activities
• By actively preventing terminations of contracts and reduce of purchased services
• By handling customer feedback and making required activities
• By making customer satisfaction surveys
• By follow up of first delivery to new customer
• By follow up of contract termination and final invoicing
• By making invoicing to customers
• By printing of delivery lists
• By archive of customer documents

Responsibilities

• Ability to translate Wireframes and Visual Designs into functional web apps using React, Node.js, and Mongo
• Creating RESTful services with Node.js
• Architect scalable web architectures
• Be responsive to change requests and feature requests Ability to wear many hats and learn new technologies quickly

Experience

• 1-2 years with Node.js and Express
• Ability to work both independently and in collaborative teams to communicate design and build ideas effectively
• Experience using asynchronous RESTful services (JSON)
• Experienced in creating RESTful web services and API
• Experience with JWT/OAuth
• Experience with MongoDB, MySql

Requirements

• Fluent knowledge of the latest HTML/CSS standards and best practices
• Working knowledge of JavaScript, React, Node.js and Express
• Understanding of HTTP methods and how server-side code is processed on the client
• Working knowledge of front end optimization and performance techniques
• Experience building responsive websites
• Able to handle multiple projects and competing deadlines
• Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation

Hands on experience in Python in 2.x and 3.x versions

• Developed and deployed services in AWS serverless Architecture
• Developed REST API’s using serverless framework, AWS Lambda, API Gateway
• Developed queue and notification services using AWS components - SQS, SNS
• Implemented authorization and authentication using AWS Cognito pool
• Developed Facial recognition systems using AWS Rekognition
• Hands on experience in Flask, Tornado, Quartz framework
• Hands on experience in designing and working on MicroService & Monolithic architecture
• Basic understanding of front-end technologies HTML, CSS, JavaScript, jQuery

Mongo dB experience is must