Business Development Manager

Job Summary

We are seeking a motivated and results-driven Inside Sales Representative to join our growing sales team. The ideal candidate will be responsible for generating leads, nurturing client relationships, and closing sales through calls, emails, and virtual meetings. You will play a key role in driving revenue growth and enhancing customer satisfaction.

Key Responsibilities

• Identify and qualify new sales opportunities through inbound and outbound calls, emails and digital channels.
• Understand customer needs and recommend suitable products or services.
• Deliver compelling sales presentations and product demonstrations remotely.
• Maintain and update customer records in the CRM system.
• Achieve and exceed monthly and quarterly sales targets.
• Follow up on leads and ensure timely conversion.
• Collaborate with marketing and field sales teams to optimize lead generation strategies.
• Handle customer objections effectively and negotiate deals.
• Prepare sales reports and provide regular pipeline updates to management.

Required Skills & Qualifications

• Bachelor’s degree in Business, Marketing, or a related field (preferred).
• 1–3 years of experience in inside sales, tele-sales, or a similar role.
• Excellent communication, negotiation, and interpersonal skills.
• Strong ability to build rapport with customers.
• Goal-oriented with a proven track record of meeting or exceeding targets.
• Proficiency in MS Office and CRM software is an advantage.
• Ability to work in a fast-paced, target-driven environment.

Preferred Attributes

• Self-motivated and highly organized.
• Strong problem-solving skills.
• Positive attitude with a customer-first mindset.
• Team player with the ability to work independently.

What We Offer

• Competitive salary + performance incentives.
• Career growth opportunities.
• Supportive and collaborative work environment

Location: Bangalore

Experience: 2-5 years

Type: Full-time | On-site

Start: Immediate

Why this role exists

Most companies think HR is about policies.

It isn’t.

It’s about building a system where great people join, stay, perform, and scale.

We are at a stage where hiring, performance, and culture cannot depend on founders anymore.

This role exists to build a repeatable, investor-grade people engine.

What you’ll do

You will not “manage HR.”

You will design and run the operating system for people.

1. Build a high-performance hiring engine

• Own hiring across functions (engineering, GTM, ops)
• Design structured hiring processes (scorecards, interview loops, decision frameworks)
• Ensure quality of hire improves over time, not just speed
• Build pipelines for leadership hiring (not just execution roles)

2. Design compensation & ownership frameworks

• Build clear, defensible compensation bands
• Create an ESOP framework aligned with long-term value creation
• Ensure all comp decisions can withstand Series A investor scrutiny

3. Create a world-class onboarding system

• Design onboarding that drives productivity in weeks, not months
• Standardize onboarding playbooks across roles
• Track onboarding success through measurable outcomes

4. Own performance management

• Design and run performance review cycles
• Create clarity on:
• What good looks like
• How performance is measured
• How decisions are made (promotions, exits, rewards)
• Enable managers to run high-quality performance conversations

5. Build team health & operating rhythm

• Own:
• Leave management
• Team well-being
• Feedback loops
• Identify early signals of:
• Burnout
• Misalignment
• Performance drift
• Intervene before problems become visible

6. Develop leadership pipeline

• Identify and hire future leaders
• Work with founders to define leadership expectations
• Build succession depth across teams

7. Create an intern-to-full-time talent engine

• Design structured intern programs
• Train interns into deployable talent
• Build a bench of pre-trained candidates ready for rapid hiring

What success looks like

• Hiring becomes predictable, high-quality, and fast
• New hires become productive within weeks
• Compensation and ESOP structures are clear and defensible
• Performance reviews are objective and trusted
• Team health issues are caught early and resolved
• There is always a ready talent pipeline (interns + leadership)

Who you are

• You have 2-5 years of experience in people operations / talent
• You have built or scaled hiring and people systems, not just executed processes
• You think in systems and frameworks, not policies
• You are comfortable working closely with founders and influencing decisions
• You care deeply about performance, not just culture optics

What will make you stand out

• Experience in high-growth startups (Series A/B stage)
• Designed comp/ESOP frameworks from scratch
• Built structured hiring and performance systems
• Worked on leadership hiring and org design
• Can combine data + judgment in people decisions

Why join

• You will build the people foundation of a scaling company
• Your work directly impacts team quality, speed, and culture
• You will operate close to leadership and influence core decisions

What this role is not

• Not an admin or policy management role
• Not limited to payroll, compliance, or coordination
• Not reactive HR support

What this role is

• A builder of systems
• A guardian of talent quality
• A multiplier of team performance

🔹 Customer Communication

• Make outbound calls to potential or existing customers
• Handle inbound calls and respond to customer inquiries
• Explain products/services clearly and professionally

🔹 Sales & Lead Generation

• Generate leads and identify new sales opportunities
• Convert prospects into customers
• Follow up on previous conversations and interested leads

🔹 Customer Support

• Resolve customer queries and complaints
• Provide accurate information about products, pricing, and offers
• Maintain a positive and helpful attitude

🔹 Data Management

• Maintain call records and update customer details in CRM
• Track call outcomes and report daily performance
• Ensure data accuracy and proper documentation

🔹 Target & Performance

• Achieve daily/weekly/monthly call targets
• Meet sales or conversion goals
• Improve call quality and communication skills

🔹 Coordination

• Work with sales/marketing team for campaigns
• Share customer feedback with management
• Assist in improving scripts and processes

JOB SUMMARY:

The HR Intern will oversee all human resources functions, focusing on recruitment, employee relations, performance management, and training. This role ensures compliance with labor laws and fosters a positive workplace culture. The ideal candidate will excel in people management, demonstrating expertise in HR best practices and a strong commitment to developing talent.

KEY RESPONSIBILITIES:

1. Recruitment & Onboarding:

- Manage the full-cycle recruitment process, from job posting to candidate selection.

- Conduct interviews, reference checks, and extend job offers.

- Oversee employee onboarding, ensuring a smooth transition for new hires.

2. Employee Relations:

- Address employee grievances and provide support to resolve conflicts.

- Promote a positive workplace culture by organizing team-building activities and maintaining an open-door policy.

3. Training & Development:

- Identify training needs and coordinate professional development programs.

- Facilitate training sessions on HR policies, company culture, and other relevant topics.

4. Compliance & Reporting:

- Maintain and update employee records and HR documentation.

- Prepare and submit reports on HR metrics and trends.

Desired Candidate Profile