Business Development Manager

Job Title : Principal Backend Engineer (AI-Driven)

Experience : 10+ Years

Location : Chandigarh

Tech Stack : PHP, Node.js, Laravel, MySQL, MongoDB

Additional Requirement : Hands-on experience with AI technologies, APIs, or ML integrations

Role Overview :

We're looking for a Principal Backend Engineer (AI-Driven) to design and lead scalable backend systems while driving AI adoption across products.

The role involves integrating AI-powered features, architecting intelligent systems, and mentoring engineering teams on modern backend and AI implementation.

Key Responsibilities :

• Design and lead backend architecture using PHP (Laravel/CodeIgniter) and Node.js
• Build scalable microservices / modular backend systems
• Develop APIs and backend workflows for AI-driven features
• Integrate AI APIs (OpenAI, LangChain or similar frameworks)
• Work with LLMs, embeddings, vector databases, and AI pipelines
• Ensure performance, scalability, and security of backend systems
• Mentor engineering teams and drive backend + AI best practices

Requirements :

• 10+ years of backend development experience
• Strong expertise in PHP / Node.js, MySQL, MongoDB
• Hands-on experience integrating AI/ML APIs or AI-powered features
• Strong system design and architecture skills
• Experience leading engineering teams

Good to Have :

• Prompt engineering or AI cost optimization
• Exposure to MLOps / ML pipelines

About the Role

We are looking for a Senior Android Engineer with deep React Native expertise to build and own the trading

experience on Android — real-time data, interactive charting, fluid interactions, and rock-solid performance. What We’re Looking For

You have shipped production React Native apps that handle real-time data streams, complex UI states, and

performance-sensitive rendering. You understand the Android platform deeply — native modules, bridge

performance, and platform-specific behaviour. Ideally, you have worked on trading, fintech, or data-intensive

mobile products. You take ownership of your features end-to-end, care about code quality, and are comfortable

driving technical decisions independently. What You’ll Do

• Own the mobile trading experience on Android — architecture, performance, and end-to-end quality. • Build and optimize real-time data rendering — WebSocket lifecycle management, efficient list rendering, and minimal re-renders for streaming data. • Integrate complex WebView-based components with bidirectional JavaScript bridge communication. • Collaborate with product and design to deliver polished, intuitive interfaces for a financial product where

trust and clarity are paramount. • Define mobile engineering standards — component architecture, state management patterns, testing

strategy, and performance benchmarks. • Drive code reviews, mentor team members, and champion best practices across the mobile team. • Participate in stabilization and release cycles — profiling, device matrix testing, and regression analysis. Must-Have

• 4+ years React Native experience with production apps on Google Play Store. • Strong TypeScript skills and deep understanding of React Native internals — bridge, native modules, and

performance optimization. • Experience with real-time data handling — WebSockets, efficient UI updates for streaming data, and

state synchronization. • Experience integrating WebView-based components with JS bridge communication. • Proficiency with state management at scale (Redux, Zustand, or MobX).

• Experience with push notifications (FCM), deep linking, and complex navigation patterns. • Strong debugging skills — Flipper, React DevTools, native crash analysis, and performance profiling. Nice-to-Have

• Prior experience building trading, brokerage, or fintech mobile apps. • Experience with charting library integration in mobile apps. • Knowledge of server-driven UI (SDUI) patterns. • Experience with feature flags, A/B testing frameworks, and app modularization. • Familiarity with native Android development (Kotlin) for bridge modules. Tech Stack

Framework React Native

Language TypeScript / JavaScript

State Management Redux / Zustand

Real-time WebSocket, SSE

Charting Charting library via WebView bridge

Testing Jest, Detox (E2E), device matrix testing (Android 10+)

We’re Hiring: Digital Support Executive 📍 Location: Ahmedabad 🕒 Time: 9:30 AM – 6:30 PM | 6 Days Working 💼 Exp: 0–5 years 🗣️ Excellent Communication Skills Required Key Responsibilities: 📞 Reach out to fresh & follow-up leads (outbound calls) 💻 Guide clients via call/video/webinar 🎯 Achieve daily call targets & assigned tasks 🤝 Build & maintain client relationships 📝 Maintain accurate records & follow-ups 🚀 Take initiative & drive results 👉 Interested? Please share your resume

Opportunity

As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.

We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop. 

Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.

Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!

Responsibilities

• You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
• Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
• Reproduce customer issues and log tickets to be solved by the engineering team.
• Guide users on product features and train them to use it effectively.
• Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
• Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation. 
• Rigorously measure support SLA & metrics and improve it continuously.
• Maintain regular communications with customers about new feature developments and enhancements to the product. 
• Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

What you can expect in the next 12 months

Within 1 month

• You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
• Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
• You should have gone through at least 3 onboarding and sales experience in the buddy system.
• You should have spent a day at the laundry store to get live hands-on experience.
• You should be able to configure SMS API’s for national and international clients.
• Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool. 
• Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you. 

Within 3 months

• Independently handle hardware integration and support. 
• Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.

Within 6 months

• Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.

Within 12 months

• Help interview, onboard and train incoming team members.
• Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.

What an ideal candidate looks like?

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Experience managing customer interactions effectively.
• Previous B2B SaaS and enterprise software experience.
• Excellent written and verbal communication skills.
• Ready to work in US Shift in the future when required.

What are we looking for?

Attitude

Skills

• Empathy
• Positive Attitude
• Patience
• Organized
• Process Driven
• Coachable
• Metrics Driven
• Attentive and Listening Skills
• Ability to explain in uncomplicated/ simple language

About Quick Dry Cleaning

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

Why join QDC?

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
• Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.

Responsibilities:

• PowerPoint presentation editing/creation, extensive graphing and charting in Excel, and general desktop publishing duties.
• Help the business development team in preparing collaterals by editing business presentations to make them client ready.
• Follow design and brand standards.
• Improve and revise graphics file as necessary. Good design principles.
• Work with design team to edit educational material.
• Design and edit expert level PowerPoint presentations.
• Use deep knowledge of Illustrator, Photoshop, Excel and Word.
• Apply creative layout solutions to presentation slides.
• Execute complex and ambiguous edits with minimal direction.
• Support all design decisions with creative, strategic and/or business reasoning.

Mandatory requirements:

• Excellent design skills, and experience with formatting business presentation and documentation
• Team player.
• Preferred experience in Animation, Infographics, and Slide Designing.
• Minimum 1 year of experience of PowerPoint Designing in eLearning content development of educational Industry.

• Well versed in MS Office tools (PowerPoint, Word, Excel & Visio) is of vital importance.
• Having a workable knowledge of Adobe tools is required to work with Photography, Illustrations, etc.
• Should know elements like color theory, typography and layout
• Knowledge of the design principles, document production and print / digital processes.
• Graphics Animations Skill is required

• Typing speed required min 30 WPM in Marathi and English Language.

Wise is digital infrastructure for online education. Oversimplified as ‘Shopify for Tutors’ i.e., an easy to use tool for tutors to start teaching online. We have grown to 200k users in 2 months and have much to do. We are backed by an incredible set of investors and individuals who have built product you probably already use. We have a small but rockstar team, cheap equity, smart money, opportunity to capture a huge market ($60bn) and a chance to make an impact while doing so.

We need you, if you have 4+ years of experience in creating intuitive user experiences. We are execution focused and work would involve building things quickly & adapting based on market feedback. If you love designing consumer products & building things excites you, we would like to talk to you.

What you will do

• Work directly with the founding team and drive key product decisions
• Define and establish a common, unified UI library
• Define entire user experiences, information architectures, and interaction concepts for both web and mobile applications
• Build storyboards, user flows, wireframes and mockups to communicate design ideas

Great to have

• Sense of ownership
• Desginers who can talk product and strategy
• Experience in building beautiful consumer products
• Strong opinions, loosely held

Good to have

• Good written communication skills
• Bangalore love
• Interest in mentorship

Probably not ideal if

• If you have always been right about everything in life
• Not looking for a full time engagement
• Unwilling to relocate / join office in Bengaluru post Covid

Definitely get in touch if you

• Would have started the exact same company but willing to build it together with a great team
• Already tried the https://web.wiseapp.live/download" target="_blank">product and have ideas on how to improve it

Note: Please attach portfolios / links to profile on behance or dribbble or personal websites while applying

Job Description

Roles & Responsibilities

Eligibility

Company Introduction

• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Prepare budget based on scope of work and resource requirements
• Track project costs in order to meet budget
• Develop and manage a detailed project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement