Roles & Responsibilities:
Job Description:
- Adobe has three cloud solutions: Creative Cloud, Document Cloud and Marketing Cloud. As part of Adobe’s Global Business Direct (GBD) process, the Inbound Sales Manager (ISM) is responsible to handle the sales for two out of these: Creative Cloud and Document Cloud. Sales can be made through multichannel: inbound chats, calls and emails across different Geos like NA, EMEA and APAC. While new customer acquisition always remains a priority, an ISM also needs to be able to up-sell/cross sell to existing customers by way of consultative selling.
Responsibilities: - An Inbound Sales Manager is accountable for driving and generating revenue for the business unit working on inbound sales inquiries on phone calls or chats
- Deliver the quarterly target as assigned by the business and achieve growth on critical products like Adobe Sign, Substance and Stock
- Generate incremental revenue from the existing customers by up-selling additional products and services
- Understands pipeline management, working on opportunities/leads on SalesForce and be able to present a report on a weekly basis to the leadership team
- Maintain exceptional level of service quality through CSAT(Customer satisfaction)
- Identify opportunities where a product specialist team can be involved to increase the deal size. Set up and attend the demos with them
- Should be well versed with Adobe’s solution/products that he/she will be responsible to position or sell
Requirements:
• Graduation is a must for this role
• Should have excellent communication and presentation skills
• Proven quick learner, who can understand and be able to position Adobe products and newage Solutions
• An ideal candidate should be "passionate" about inside sales as a profession & a believer in the ideology that inside sales is the present & future of sales
• Should have the skills to engage a customer and seek more areas of revenue
realization(value selling Vs. Transaction selling)
• Preferred experience in North American sales/support process and understanding the nuances of selling in this region
• Should multitask and be comfortable switching between phone and chat to address multiple customer queries at the same time
• Candidates with prior IT Sales background with an understanding of SaaS and licensing will be a plus
• Should possess sound understanding of the sales cycle/Inside Sales model and consultative selling approach. Basic understanding of sales techniques like BANT, Sales funnel, and pipeline management is desired
• Should be willing to work in all Geos: NA, APAC and EMEA
• Should have a minimum typing speed of 40 words per minute for Chat
Subodh Popalwar
Software Engineer, Memorres
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Vue.js💥 What will you do?
As a Lead Frontend Engineer, you will
-
Own our frontend engineering applications for two products each of which run as independent applications which query our backend systems via REST APIs
-
Act as a leader and coach within the front-end engineering team, collaborating with and mentoring senior engineers.
- Collaborate on a daily basis with a small, nimble team of product managers, engineers, and UX designers to understand business requirements and user experience goals and pain points.
- Write and review modular, reusable components and features (React.js / Vue.js) and integrate backend APIs to create a seamless front-end user experience
- Integrate third-party plugins to enhance customer experience. These include 3rd party plugins which provide customer support and analytics plugins that help improve the user experience we provide to customers.
- Actively participate in code reviews
- Work with our quality assurance team to improve coverage on our automated testing suites
🙋 What are we looking for?
While we do not have a strict list of requirements for candidates interested in this role, some indicators that you would fit this role and our engineering culture are
-
Prior experience of a few years (3+ years) with frontend frameworks as React.js or Vue.js would be essential to work on our application stack.
-
You actively promote a culture of engineering excellence some of which could be writing efficient code, use of elegant design patterns, and styling your code through code-linting policies.
-
You enjoy designing software architecture by collaborating with leads to explore existing systems, determining areas of complexity, potential risks to successful implementation.
- You have an eye for pixel-perfect UI and micro-interactions.
- You enjoy coaching folks to achieve outcomes through nudges.
📢 Other information you may want to consider
- We will be flexible for the rest of the pandemic and work remotely; however, we are not a remote-first company, and the work location would be Bangalore when things settle.
- Our frontend tech stack includes React.js, Vue.js, Netlify for CI / CD, TestCafe for UX testing, d3.js, and Regraph for visualizations.
Telecalling @Ackruti Trade centre, A wing 201 & 202 2nd floor Road no 7 , Marol MIDC Andheri East, Mumbai - 400093.
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Science / Engineering graduateResponsibility:
Requirements Gathering:
- ' Participate in requirement gathering JAD (Joint Application Development) sessions and support documentation where applicable (business functional Technical UI usability data compliance data migration NFR 3rd party tools & products).
- Raise queries and get query resolution on areas which are unclear ambiguous and which need more information to the Technology Lead.
Project Estimation:
- ' Understand how the estimation (effort size etc) is done at task level in the area of work concerned measure and report the actual effort against the estimated effort and ensure task progress reporting in C20 or any other applicable tool.
Capability Development:
- Become an expert in the core skill and develop additional skills.
Design & Analysis:
- ' Create the HL Design and detailed design document with the support of architects for the assigned scope.
- Review all deliverables created by the Developer.
- Study non functional requirements and design for NFR as required.
- Understand the interdependencies of the various components in work packages being developed.
- Create detailed design and assign to developer.
- provide input to the Project Manager / Technical Lead to create the project plan from a technical perspective.
- support development of proof of concept as designed by Designer / Solution Architect.
- initiate development environment setup.
- Provide demo to customer for early feedback.
- create quality check points for all deliverables.
Coding:
- ' Develop tier coding business layer coding interface development service development creation of stored procedures etc as applicable for the work package / project.
- CTS and customer specific coding standards guidelines and best practices.
- Understand the database concepts and write efficient queries.
- raise clarifications / issues / concerns regarding work output to the lead.
- Seek review from peer / technical lead periodically.
- participate in setup activities for required environment setup.
- deploy code build in testing environment.
- conduct peer review during design coding and testing.
- Complete documentation as per the scope.
- prepare guidelines and checklist for development and testing activities.
- Provide feedback to design team.
- share feedback with developers to check if code is as per requirements.
- Incorporate changes as per feedback.
- provide necessary and timely status updates to the Supervisor / Technical Lead.
- Highlight any potential risks to the leads.
- Update traceability matrix for the work package developed.
- mentor the Developers to help them solve technical difficulties in the course of coding.
- Follow the SCM policies set for project.
- raise clarifications / issues / concerns regarding work output to the lead on time.
- provide necessary and timely status updates to the Supervisor / Technical Lead.
- Proactively highlight any potential risks to the lead.
- provide support on process audit activities.
- adhere to process and tools (usage of cognizant 20 awareness of Quality Management System).
Testing:
- ' Develop comprehensive unit testing cases and unit test plans.
- conduct comprehensive unit testing.
- create unit test logs.
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- plan document and data requirements.
- automate unit testing and contribute to automation of unit testing.
- Conduct peer review of unit test cases.
- perform developer integration testing by integrating the components.
- Review test cases as prepared by the Developer.
Defect Management:
- Participate in defect triage meetings.
- conduct RCA for defects identified.
- Rework on the code based on review comments from code review / defects raised in unit testing peer testing SIT UAT testing or any other relevant testing phases.
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Process Improvements and Adherence:
- Participate in innovation sessions.
- implement process improvements to reduce manual intervention (eg automation).
- support on process audit activities.
- Generate ideas to provide value add and share the same with the Technical Lead.
- Adhere to process and tools (usage of cognizant 20 awareness of Quality Management System IDE etc).
Knowledge Management:
- Contribute towards updating knowledge assets user manual online help document installation manual / scripts.
- Conduct knowledge transfer sessions for new joiners in the project team.
- conduct training through academy (if approved).
- Guide and mentor team junior members from a technical perspective to ensure quality delivery of the components.
- contribute / search / reuse all types of assets from repository.
People management:
- Engage with team.
- resolve / conflict management within team.
- conduct internal trainings for developers within team.
Must Have Skills
- WPF Performance Suite
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A sales development representative (SDR) is responsible for outbound sales prospecting for the Enterprise segment. Rather than trying to close deals, his/her work revolves around generating and qualifying new leads and moving them through the sales pipeline, until they’re ready to talk to the account executives/sales closers.
He/she has to validate and screen potential customers given by LDRs (Lead Development Representatives) who can benefit from our products. As the first line of communication with prospects, ideal SDRs should have a strong understanding of the sales process, excel at researching leads, understand key pain points, start new relationships, and set our sales closers up for success. You should be a quick learner with strong communication skills and have the ability to showcase our offerings compellingly. Every potential customer is an opportunity for you to boost top-line revenue growth, customer acquisition levels, and profitability.
Role & Responsibilities
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- Do discovery meetings to understand the pain points of the prospects.
- Do email/calls to the target audience to generate interest and fix demo appointments.
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- Build relationships by nurturing warm prospects and finding new potential sales outlets.
- Manage and maintain a pipeline of interested prospects and engage sales executives for the next steps.
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- Must have strong interpersonal, communication, and presentation skills across a variety of channels (email, social media, phone, etc.)
- Should showcase a target-oriented approach toward his/her work.
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Follow CutshortSubodh Popalwar
Software Engineer, Memorres