Gamer (online)

Role: Tele Sales Executive-International / Tele Sales Executive-Domestic

Department- Sales

Experience: 1 To 3 years

CTC: up to 4 LPA

Responsibilities:

Lead Generation:

• Conduct research to identify potential customers and industries for our products/services.

• Utilize various channels, including social media, email campaigns, and cold calling, to generate leads. Prospect Qualification:

• Engage with leads to understand their needs and assess their potential as qualified prospects.

• Gather additional information for effective lead qualification.

Sales Outreach:

• Conduct outbound calls, emails, and other communication methods to initiate conversations with potential customers.

• Articulate the value proposition of our products/services to prospects and create interest in further discussions.

• Create and send proposals as per discussion with potential clients

• Coordinate with Accounts for Invoice creation and send to potential clients

• Ensure payment is received with given period for the services

Position Responsibilities:

• Develop and maintain Java applications using Spring Framework and Spring Boot under senior guidance
• Write and optimize basic to intermediate SQL queries for database operations
• Implement frontend features using Angular and JavaScript with team support
• Create and consume RESTful web services following established patterns
• Debug and fix assigned issues across the application stack
• Participate in code reviews and implement feedback
• Write unit tests for new code and maintain existing test suites
• Support QA team members in testing and defect resolution
• Document code changes and technical implementations
• Collaborate with global team members on assigned tasks
• Contribute to application performance optimisation with guidance
• Learn and apply best practices in development and testing
• Assist in troubleshooting production issues under supervision
• Work with senior developers to understand and implement proper architectural patterns

Qualifications:

Technical Skills Required:

• Working knowledge of Java development (2+ years)
• Experience with:
• Basic Spring Framework concepts
• Spring Boot applications
• Maven builds processes
• RESTful Web Services fundamentals
• Frontend Development:
• Basic Angular concepts
• JavaScript fundamentals
• jQuery
• Introduction to TypeScript
• Database skills:
• Basic to intermediate SQL
• Experience with Microsoft SQL Server or Oracle
• Understanding of basic query optimisation
• Ability to write and modify CRUD operations
• Understanding of:
• Object-oriented programming basics
• Common design patterns
• Basic debugging techniques
• Code quality practices

Education & Experience:

• Bachelor's degree in computer science or related fields
• 2+ years of Web Application Development
• Basic understanding of Agile/Scrum methodology
• Knowledge of industry-standard practices
• Basic cross-browser compatibility experience

Professional Skills:

• Good analytical and problem-solving abilities
• Ability to manage assigned tasks efficiently
• Team-oriented mindset
• Clear communication skills

Job Responsibilities:

• Server Monitoring: Monitor server performance and respond to alerts promptly. Troubleshoot and resolve system and network issues.
• Server Disk Cleanup: Regularly analyze and clean up server storage to optimize performance and resource allocation.
• Deployment of New Linux Instances: Create and configure new Linux server instances based on project requirements. Ensure proper security measures and updates during deployment.
• DNS Management: Manage DNS records, domains, and configurations for internal and external services.
• Backing up/Archiving Logs: Implement backup and archiving strategies for server logs to maintain data integrity and facilitate auditing.
• MySQL Backups: Create and manage automated backups of MySQL databases to ensure data integrity. Develop disaster recovery plans.
• System Administration Strategies: Develop and implement system administration strategies to enhance server performance, security, and scalability. Stay updated with industry best practices and emerging technologies

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Proven experience as a Linux Administrator or similar role (5+ years).
• Proficiency in Linux server administration (CentOS, Ubuntu, etc.).
• Strong knowledge of: Server monitoring tools (e.g., Nagios, Zabbix). Configuration management tools (e.g., Ansible, Puppet). Virtualization and containerization (e.g., Docker, Kubernetes). DNS management (e.g., BIND, AWS Route 53). Backup solutions (e.g., Bacula, AWS Backup). Log management and analysis (e.g., ELK Stack, Graylog). Database administration (e.g., MySQL, MariaDB). Security best practices and firewall configuration. Scripting languages (e.g., Bash, Python). Version control systems (e.g., Git). Cloud platforms (e.g., AWS, Azure, Google Cloud). Monitoring and alerting tools (e.g., Grafana, Prometheus). Networking concepts (TCP/IP, routing). System administration strategies and documentation. Excellent problem-solving skills and the ability to work independently.

• Strong communication and teamwork skills.

Microsoft Dynamics Engineer

This individual will work closely with members Dynamics team to enhance and enrich our customer support platforms and service oriented initiatives.  A technical understanding of how Dynamics CRM technology facilitates overall customer experience is essential.  The role requires an ability to create and implement new and existing platform capabilities, leverage native CRM functionality and extend the platform via custom development, administer all levels of customized environments, and implement ongoing performance-tuning strategies.  The ideal candidate has several years of Dynamics CRM experience, learns continuously, and possesses a desire to immerse themselves in a fast paced and rapidly growing organization.

How you will make an impact:

• Translate business requirements into innovative solutions that leverage the Dynamics CRM platform
• Design, develop, test and document project solutions, customizations, and upgrades of a Dynamics CRM environment
• Respond to user application issues in a timely manner
• Participate in code reviews for ongoing projects with other team members on a regular basis

What you need to be ready:

Required Skills:

• 3-5 years of hands-on Dynamics CRM experience with an emphasis on customization and/or performance tuning
• Thorough understanding of the Plugin events and Workflow activities
• Experience with .NET CRM SDK including use of ODATA and Web API REST endpoints
• Understanding of general Web Development (HTML/CSS/JavaScript), including how the web works
• Working knowledge of most of the following:
  • .NET Framework (ASP.NET MVC, .NET Core, .NET Standard)
  • JavaScript frameworks (Nodejs, TypeScript, Angular, Vue)
  • CSS frameworks (Bootstrap, Foundation, LESS, Sass)
  • Data Management (SQL/ORM, JSON, XML, MQ, OData)
  • Agile Development Methodologies
• Superior multi-tasking skills and the ability to work in a fast-paced, often deadline-oriented and dynamic environment
• Self-starter who can work independently and be a strong team player

Preferred Skills:

• Bachelor's degree in Computer Science, Information Technology, or related field preferred
• Knowledge of third-party integration tools (e.g., Scribe) and Dynamics CRM preferred
• Familiarity with one or more of the following technologies: Azure, Python/R, Angular, PowerShell, Serverless, Webhooks, OAuth/OIDC, Containers, Machine Learning, Big Data preferred

Location: Hyderabad/Bangalore

• Contacting potential or existing customers to inform them about a product or service using scripts
• Answering questions about products or the company
• Asking questions to understand customer requirements and close sales

UX Designer with focus on research - a research-based role who would work alongside the product manager and the design team to assess the markets, competitors, user behaviour & preferences and USPs. Primarily, the role would be to gather the problem statements and requirements from the client and understand what needs researching and designing.

Desired Candidate Profile

• Excellent verbal and written communication skills
• Familiarity with a variety of software programs, such as Photoshop, InDesign and Flash
• Understanding of 3D Modelling, Animation and Character Development
• Knowledge of how to develop brand identities through multi-channel marketing
• Good comfort level interacting with high-profile clients and industry professionals
• Evidence of participation in ongoing professional development opportunities in the areas of graphic design or social media
• Recent hands-on experience with applying design, copy, or web best practices
• Professional business skills, such as negotiation, project management, and leadership
• Web design experience an advantage, especially using HTML5 and WordPress
• Talent in presenting information concisely and accurately, with keen attention to detail    

About Us

Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automates conversations across voice, email, chat, social, WhatsApp and enhancing customer experience.

QA Tester Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

QA Tester Responsibilties:

In this role, you will report to the Head Software Developer and collaborate with the engineering team. Responsibilities may include:

·       Test new and existing features, debug code (units and integration) and report errors and failures

·       Work collaboratively with the developing team to correct errors and participate in testing for product releases

·       Gathering requirements

·       Test automation and test methodology (ex: TDD or BDD)

·       Other duties as required

·       Expertise in Test case design and test case execution.

QA Tester Qualifications:

·       2+ years of experience as a QA Tester or in a related field

·       Bachelor’s degree in Computer Science or Engineering or college diploma in QA Testing

·       Experience using web based and mobile testing frameworks (ex: Selenium WebDriver)

·       Experience using version control systems (ex: Git or Mercurial) would be considered an asset

·       ISTQB- Foundation Level would also be considered an asset

·       Ability to work autonomously and in a team

·       Keen attention to detail

·       Ability to solve complex problems

·       Determination and tenacity to commit to the end when solving issues

·       Defects triage and follow up on the defects fixes.

·       Defect retesting , Regression testing and Sanity testing.

·       Worked with the developers and the functional team

·       Understanding of Business Logic

QA Tester Core Skills:

·       Problem-solving

·       Attention to detail

·       Teamwork

·       Autonomous work

·       Continuous learning

Time management

·       Concise writing

·       Flexibility

·       Critical thinking skills

·       Understanding of User Experience