Frontend/Sales executive

Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.

Responsibilities:

• Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
• Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
• Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to effectively guide clients.
• Provide comprehensive training to clients on Buildesk products and best practices.
• Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
• Articulate the value proposition of Buildesk products and recommend optimal solutions.
• Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
• Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
• Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
• Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
• Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
• Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.

Qualifications:

• Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
• Demonstrated ability to deliver effective product training and support software business models.
• Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
• A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
• Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
• Experience in monitoring customer health metrics and implementing strategies to minimize churn.
• Proficiency in CRM and ERP systems.

Key Responsibilities:

·      Design, develop, and maintain high-quality, scalable software solutions

·      Work extensively with AWS Serverless services such as Lambda, API Gateway, and DynamoDB

·      Implement and optimize Elasticsearch for search and analytics

·      Build backend services using NodeJS and develop front-end applications using Angular

·      Design and develop robust REST APIs with a solid understanding of web services

·      Write clean, efficient, and maintainable code in JavaScript and TypeScript

·      Troubleshoot, debug, and resolve performance issues in complex systems

·      Collaborate with cross-functional teams to deliver robust, end-to-end software solutions

Required Skills & Qualifications:

·      Bachelor’s degree in Computer Science or a related field

·      8+ years of experience in software development

·      Strong hands-on expertise in AWS Serverless (Lambda, API Gateway, DynamoDB) or .NET with SQL

·      Experience with Elasticsearch for efficient data retrieval and indexing

·      Proficiency in NodeJS, Angular, JavaScript, and TypeScript

·      Solid understanding of REST APIs and web services

·      Strong UI development skills with CSS

·      Proven experience designing solutions for complex technical requirements

·      Excellent debugging, analytical, and problem-solving abilities

Skills: Python,robot Framework,Automation Testing,Selenium

1. B.E/B.Tech Degree from a reputed institution with at least 4 years of relevant experience.
2. Hands-on experience with test automation using Python or Java.
3. Experience with test frameworks such as Robot Framework or TestNG.
4. Traffic generation tools usage such as curl-loader or JMeter.
5. QA engineers for Networking Technology products such as switches, routers, L4-L7 products testing can also apply.
6. Knowledge of public clouds, AWS, Azure or GCP, is desired.
7. Working knowledge in Kubernetes, Docker or Openshift environments required.
8. Hands on experience with Linux.
9. Strong problem solving and debugging abilities.
10. Familiarity with continuous integration tools such as Jenkins or CircleCI.
11. Interest in machine learning (ML) and data science is a plus.

Qualification: Any Graduate or Pursuing Graduate.

Experience: Fresher -2 years

Job Description: Role as Recruiter

Roles and Responsibilities:

• Handling & routing End-to-End Recruitment from initiating the recruitment process to streamlining overall operations.
• Identify client needs on every requirement with quick response time
• Understanding the skill set required by our Corporate clients.
• Sourcing potential candidate for required skill set through various Job Portals like naukri, LinkedIn, monster, times jobs etc., existing database, internal and external references
• Conducting the preliminary interviews and briefing the candidates regarding the job profile, salary package and Organization, etc.
• Screening the candidates & forward their resumes for suitable positions based on the client’s requirements.
• Once shortlisted, scheduling the Interview, follow up and co-ordination towards clients.
• Handling on boarding process to ensure the joining formalities are carried out smoothly.
• Maintain candidate database and generate reports from time to time.

 4-8 years of work experience

 Strong knowledge of Go programming language, paradigms, constructs, and

idioms

 Knowledge of common Go routine and channel patterns

 Experience with the full site of Go frameworks and tools, including:

 Dependency management tools such as Godep, Sltr, etc.

 Go’s templating language

 Go’s code generation tools, such as Stringer

 Popular Go web frameworks, such as Revel

 Router packages, such as Gorilla Mux

 Ability to write clean and effective Godoc comments

 Familiarity with code versioning tools such as Git

 Good experience with database technologies (MySQL, MS SQL, MongoDB)

 Good knowledge in cloud hosting services like (AWS, GCP)

Look for candidates who can join quickly, (2 weeks joiners preferred)

We at Wow Labz are always striving to look for exciting problems to solve. Whether we’re creating new products or helping a small startup extend its reach, we build from our heart. We’re entrepreneurial and we love new ideas. Fun culture with a team that cares about your development and growth.

We are looking for an expert in machine learning to help us extract maximum value from our data. You will be leading all the processes from data collection, cleaning, and preprocessing, to training models and deploying them to production. In this role, you should be highly analytical with a knack for analysis, math and statistics. Critical thinking and problem-solving skills are essential for interpreting data. We also want to see a passion for machine-learning and research.

• Identify valuable data sources and automate collection processes
• Study and transform data science prototypes
• Research and Implement appropriate ML algorithms and tools
• Develop machine learning applications according to requirements
• Extend existing ML libraries and frameworks
• Cross-validate models to ensure their generalizability
• Present information using data visualization techniques
• Propose solutions and strategies to business challenges
• Collaborate with engineering and product development teams
• Guide and mentor the respective teams

• Proven experience as a Machine Learning Engineer or similar role
• Demonstrable history of devising and overseeing data-centered projects
• Understanding of data structures, data modeling and software architecture
• Deep knowledge of math, probability, statistics and algorithms
• Experience with cloud platforms like AWS/Azure/GCP
• Knowledge of server configurations and maintenance.
• Knowledge of R, SQL and Python; familiarity with Scala, Java or C++ is an asset
• Familiarity with machine learning frameworks (like Keras or PyTorch) and libraries (like scikit-learn)
• Experience using business intelligence tools (e.g. Tableau) and data frameworks (e.g. Hadoop)
• Ability to select hardware to run an ML model with the required latency
• Excellent communication skills
• Ability to work in a team
• Outstanding analytical and problem-solving skills

• Inclination towards Mathematics and statistics to understand the algorithms at a deeper level
• Strong OOPs concepts (python preferable)
• Hands on experience with Flask or Django
• Ability to learn latest deployed models and understand their core architecture to gain breadth of expertise

• You are curious and aware of the latest tech trends
• You are self-driven
• You get a kick out of leading a solution towards its completion.
• You have the capacity to foster a healthy, stimulating work environment that frequently harnesses teamwork
• You are fun to hang out with!

About NetElixir: 

NetElixir is a global digital marketing firm headquartered in Princeton, NJ. With a common goal of helping our customers and challenging ourselves to think differently, we face challenges and tackle them together as a team. We are a close-knit group of imaginative and friendly industry experts who bring our unique passions and personalities together to find creative solutions that drive results.

With offices in the US and India, NetElixir works persistently gathering, evaluating, computing, and formulating raw data and turning it into actionable insights for our customers. We work consistently to develop new technology that will improve and facilitate digital marketing efforts across the globe.

Role: React JS

Experience: 2 -5 Years

Company Website: http://www.netelixir.com/">www.netelixir.com 

Job Description:

To be part of Netelixir's Engineering Development Team in Digital Marketing, Consumer Insights, Analytics and Ecommerce Domains which caters to about 100 Ecommerce clients in USA & European Geographies

• Should have implemented at least 2-3 projects using React Interface (ReactJS, React Native).
• Experience with standard libraries for routing, state managers like Redux, knowledge of ES6 and Lodash.
• Familiarity with one of the design systems such as Material UI.
• Strong hands on exposure to convert visual designs to React based web interfaces
• Integration of the React with backend services.
• Exposure to building and integration of web interface with the backend service APIs implemented on Restful, SOAP etc.
• Proficiency in one or more of Java, Tomcat, MySql, MongoDB, Python, Angular, Bootstrap, JQuery, JS Frameworks, JSP, HTML5 CSS Frameworks will be added advantage. 

An Overview
Marmeto is an IT solution company, more than solving the unseen issues; we work on getting tech solutions that help business see the unseen. Currently providing service and in house products of our own. Touch based 650+ clients across the globe. With such dedication, we have been delivering services with a personal touch.

Characteristics of success at Marmeto. Is this you?

Are you an experienced, customer-obsessed, strategic, detail-oriented, and highly creative Product Specialist? Are you looking to participate in the creation of new products and features, from the idea stage to launch? Are you a team player and have great EQ? Great. Then we're looking for you too. 

Can you say “Yes, I have!” to the below?

• Degree in Computer Science, Engineering or relevant field
• Overall 3+ years of experience with minimum 2 years in Product Management role, preferably in E-Commerce (Prior experience in Software Engineering is a must)
• An attitude to get things done and willingness to work in a high-paced environment is mandatory
• Previously managed high traffic E-Commerce sites
• Passionate about technology & web products
• Outstanding communication, presentation and leadership skills
• Prior experience working with SaaS products is a big plus
• Excellent organisational and time management skills
• Sharp analytical and problem-solving skills