Job Title: Front Desk Executive
Job Description:
We are looking for a professional and energetic Front Desk Executive to be the face of our studio. The ideal candidate will coordinate with consultants to book consultations, ensure smooth front desk operations, and provide exceptional customer service to enhance client satisfaction.
Key Responsibilities:
- Coordinate with consultants to schedule consultations, helping them meet individual targets and earn incentives.
- Handle inquiries via phone and email, providing prompt and accurate responses.
- Ensure all Brand Standards are upheld at the front desk and throughout the studio.
- Manage front desk operations, ensuring clients receive timely, friendly, and personalized attention.
- Oversee guest relations and front office staff, maintaining a positive and professional environment.
- Compile and report on front desk statistics and performance metrics.
- Maintain high standards of conduct, dress, hygiene, and appearance for both yourself and colleagues at the front desk.
- Create efficient work schedules for front office staff to ensure smooth daily operations.
Desired Candidate Profile:
- Proven track record of lead generation/ pre sales & target achievement.
- Excellent communication skills in English, Hindi, and a regional language (specific to the location).
- Strong telephone etiquette and client handling abilities.
- Knowledge of routine operations management.
- Highly motivated and results-driven, with a focus on achieving targets.
- Comfortable working in a target-based role.
- Exceptional client management and relationship-building skills.
- Presentable, professional, and well-groomed appearance.
- Preference will be given to candidates with a strong commitment to front office operations.
This position offers an opportunity to engage directly with clients, ensuring they receive a seamless and positive experience while supporting the studio's growth and objectives.
Shubham Vishwakarma
Full Stack Developer - Averlon
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If you’ve made it till here, then you’re probably interested in the role!
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● Defining and delivering against a clear set of business metrics and OKRs
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rigor, in-depth analysis, and value data with opinions
● Work closely with stakeholders across the organization and collaborate on the company’s
short- and long-term goals
SOUNDS LIKE YOU?
● You have 8+ years of experience in delivering and scaling highly successful and
innovative consumer Internet products with stellar design taste, creativity, and product
instincts, work experience with a gaming organization, or creating and driving growth for
the social product would be a plus
● You know that the voice of the customer is the most important factor in the products you
lead and have deep experience of successfully driving product growth through virality.
● Have deep experience in successfully delivering high-quality consumer experiences that
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● You understand and value bringing joy and a sense of creativity to your day-to-day
operations
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● Assistance and support to setup home workspace
● Tools of the trade - MacBook, Latest Softwares
● Monthly Communication Reimbursement
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Full Stack Developer - Averlon