
Role & Responsibilities
The company has achieved strong product–market fit and is now scaling rapidly. The team is building out the Customer Success & Solutions function and is looking for a senior leader who can be hands-on with customers today while also building the CS & Solutions organization for the future.
This role is ideal for someone who enjoys creating processes from scratch, driving customer outcomes, and shaping a global Customer Success motion.
You will work closely with leadership and cross-functional teams to ensure every customer has a world-class experience — from pre-sales to go-live to expansion.
You will be responsible for converting, onboarding, managing, and proactively ensuring success for customers and prospective clients.
Key Responsibilities
Pre-Sales
- Understand client needs and craft custom demos and sandboxes
- Present tailored solutions to clients
Pilot & Onboarding
- Ensure smooth customer onboarding and transitions from start to finish
- Proactively remove hurdles and drive successful product launches
Post Go-Live Success
- Continuously assess client health and satisfaction
- Collaborate with product and engineering teams to resolve issues
Client Relations
- Act as the voice of the customer
- Maintain open communication channels with clients
Bridge to Product/Engineering
- Translate client needs into actionable requirements
- Keep clients informed on project progress and anticipate delays
Documentation
- Create and maintain a repository of customer success documentation including guides, emails, and videos to streamline support
Diverse Contributions
- Contribute to other business areas such as sales, operations, or marketing when bandwidth allows
Ideal Candidate
Profile
Top college graduate with experience in roles such as Ex-Founder’s Office / Ex-Founder / Ex-Product Manager / Ex-Sales / Ex-Customer Success
Mandatory Requirements
Experience 1
- 6+ years of experience in roles such as Founder’s Office, Customer Success, Sales, Program Management, Product, or other customer-facing roles
Experience 2
- Strong strategic thinking and excellent communication skills
Experience 3
- Direct external customer-facing experience managing enterprise or mid-market clients across post-sales, solutions, delivery, or customer success
Experience 4
- Experience working in startup or operator-style environments, demonstrating hands-on problem solving and building processes from scratch
Experience 5
- Experience managing and leading a team of 4+ members with ownership of outcomes
Experience 6
- Experience scaling customer-facing functions (e.g., 1 → 10 or 1 → 100 growth journeys)
Graduation
- Only candidates from IIT (Kharagpur, Mumbai, Madras, Kanpur, Delhi, Roorkee, Guwahati) or BITS Pilani (Pilani campus)
Graduation Year
- Must have graduated in 2018 or earlier
Preferred Qualifications
- Experience working with US or Europe-based customers
- Early career experience in Tier-1 companies or internships
- Strong extracurricular leadership during graduation
- Experience in software / tech / solution implementation for B2B SaaS
Note:
This role will initially be ~60% execution and ~40% strategy, with a clear path toward leadership as the Customer Success / Solutions function scales.

About TalentXO
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About Company
Our client delivers personalised luxury interior design to India’s discerning homeowners and corporates. Led by highly admired luxury brand builders, internationally trained designers, world-class technology professionals and curated teams of turnkey project execution specialists. We seek perfection in design and are committed to bringing back trust and excitement in the design process.
Qualifications
- Software developer with skills to develop front-end and back-end systems in Web site development.
- The candidate number has hands-on experience in handling and developing code in JavaScript, React, HTML, PHP, MySQL, APACHE & NGINX to develop web-based applications.
- Knowledge of designing the user interface, developing servers and database designs & coding for mobile platforms would be added advantage.
- Work Experience: 6-7 Years
Requirements
- Design and implementation of the overall web architecture.
- “Pixel-perfect” implementation of our approved user interface.
- Expertise in front-end technologies, including JavaScript,CSS3 and HTML5 and third-party libraries such as React Js, jQuery
- Design and deployment of our database
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- Design and construction of our REST API
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- Database design and management, including being up on the latest practices and associated versions
- Server management and deployment for the relevant environment
- Familiarity with a relevant and globally supported framework
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- Thorough understanding of user experience and possibly even product strategy
- Experience implementing testing platforms and unit tests
Job Title: Business Development Executive (BDE)
Experience Level: 2+ Years
Location: Ahmedabad, Gujarat
Company Overview: Blockchain Solutions Network is a dynamic and rapidly growing company that is committed to innovation and excellence. We offer a range of products & services to our clients, and our success is driven by a talented and dedicated team of professionals.
We are currently seeking a Business Development Executive with 2+ years of experience to join our team and contribute to our continued growth and success.
Job Description: Position Summary: As a Business Development Executive at Blockchain Solutions Network, you will play a pivotal role in our growth strategy. Your primary responsibility will be to identify and develop new business opportunities, build relationships with potential clients, and contribute to the overall success of our sales and business development team.
Key Responsibilities:
● Lead Generation: Identify potential clients through various channels, including market research, cold calling, social media, and industry events.
● Client Relationship Building: Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions. ● Sales Pitch: Develop and deliver compelling sales pitches and presentations to potential clients, showcasing our products/services and value proposition.
● Sales Funnel Management: Maintain and update the sales funnel, including lead tracking, follow-up, and status reporting.
● Market Research: Stay updated on industry trends, market conditions, and competitor activities to make informed business development decisions.
● Sales Collateral: Assist in the development of marketing materials, proposals, and sales collateral to support the sales process.
● Networking: Attend industry events, conferences, and trade shows to expand your professional network and identify new opportunities.
● Reporting: Provide regular reports and updates on sales activities and progress to the senior management team.
Qualifications: Bachelor's degree in Business, Marketing, or a related field. 2+ years of experience in business development, sales, or related roles. Proven track record of achieving and exceeding sales targets. Excellent communication and presentation skills. Strong negotiation and relationship-building skills. Self-motivated, proactive, and results-oriented. Ability to work both independently and as part of a team. Proficiency in CRM software and Microsoft Office Suite.
We indulge in all things that would excite you!!
- Work on large-scale, custom distributed software systems using Java, Scala,
- MongoDB, JavaScript (AngularJS, ReactJS), and the likes
- We work almost exclusively on customer site providing a mix of delivery and consulting
- services, so you'll be flexible about travel
- Employ Agile development including task estimation, test automation, deployment automation, and Continuous Integration to improve overall execution speed and product quality
- Work in a dynamic, collaborative, transparent, non-hierarchical, and ego-free culture where your talent is valued over a designation or title
- Spread the word about best practices in software development inside and outside the Equal Experts community like Expert Talks
What we look for in you?
- 6 + years of Hands-on development and delivery experience with Java, Scala, and the likes
- Passion for software engineering and craftsman-like coding prowess
- Great OO skills, including strong design patterns knowledge
- Experience working with Agile, TDD, Lean, and/or Continuous Delivery approaches and best practices, such as Extreme Programming (XP)
- Enthusiastic to work collaboratively with people and sharing your ideas to solve real business problems
Roles and responsibilities:-
- Work closely with the cross-functional teams and collaborate with product managers, developers, marketing team, and designers
- Execute a strategic vision at the onset of a project and work with the team to deliver on this vision at every step of the design and development process.
- Own and manage multiple rapid research, design, and prototyping projects
- Manage design work across numerous initiatives through successful project execution, tracking, and resourcing
- Lead new creative and holistic thinking across diverse product releases, platforms, and devices; drive the direction, style, and methodology of design and accessibility
- Review work and share feedback with design team members
Desired Candidate Profile:
- Extensive experience as UX designer
- Experience in leading a team of designers
- Good exposure to in interactive design and information architecture
- Extensive understanding of *design principles, typography, and color theory.
- Expertise in using popular software like*Adobe XD, Figma, Sketch
- Ability to iterate designs and solutions efficiently and intelligently
- Experience designing and managing UX that bridges multi-platforms including mobile apps and web-based applications
- Research and showcase knowledge in the industry’s latest trends and technologies
- Team player with good communication skills and the ability to think out of the box
About Us
Welthungerhilfe is an international aid agency headquartered in Germany with its vision for “Zero Hunger by 2030”, the second sustainable development goal set by the UN. It has thousands of programs fighting hunger in more than 30 countries. Welthungerhilfe (https://www.welthungerhilfe.org/">https://www.welthungerhilfe.org) (https://www.childgrowthmonitor.org/">https://www.childgrowthmonitor.org).
Child Growth Monitor (CGM) is Welthungerhilfe’s digital innovation project leveraging AI to fight child malnutrition. Around 200 million children around the world are suffering from malnutrition. Malnutrition contributes to one-third of the deaths of children under the age of five. In the fight against malnutrition, detection is the first important step, but this is not an easy task: Measuring children with traditional methods is still a complex, slow, and expensive task, frequently resulting in poor data and wrong assessments of the child’s health. Early detection of malnutrition becomes the key to initiating treatment, minimizing the risk of complications, and saving lives by reducing the chances of death to a great extent.
Our solution to measure children replaces hardware (bulky measuring boards and physical scales) with off-the-shelf cell phones and AI. CGM uses augmented reality-enabled smartphones to record 3D scans of children. Artificial Intelligence is used to predict their height, weight, and middle upper-arm circumference needed to know the nutritional status of the children.
This role concerns a full-time assignment (Consultant role) working for Welthungerhilfe’s CGM project. This will convert to Full-time employment (payroll) in 1st quarter of 2023 latest. We are in the process of setting up CGM as a registered social business in India and Germany.
What you would do to help us save millions of children's lives
You, as an Engineering Manager responsible for end-to-end software development and delivery including ownership of the components/features owned by the individual’s teams and required to be an individual contributor too. Responsible for managing and coordinating resources and processes in order to achieve quality & timely milestones of product development, this will result in transforming the lives of children, their families, community at large globally.
Your Responsibilities
- Be a highly technical, hands-on manager for a team of 8 -15 product development teams including QA to execute agile development sprints.
- Interfacing with the frontend/backend/ML/AI/DevOps team to develop end-to-end APIs, systems, and architectures.
- Building, communicating and executing robust development, documentation, and product engineering processes
- Define Strategy and Architecture for the new and existing suites of algorithms and their underlying systems.
- Work closely with data scientists, Data Engineers, Product managers, and analysts to develop analytics and ML-driven services that serve ML predictions, and generate data, Insights, and recommendations based on large amounts of data.
- Establish scalable, efficient, automated processes for data analyses, model development, validation, and implementation
- Contribute to and promote good software engineering practices across the team
- Coach, lead, and manage a dynamic team of Software and AI/ML Engineers to meet organizational objectives and grow their professional skills and capabilities.
- Communicate clearly and effectively to technical and non-technical audiences equally well
- Actively contribute to and reuse community best practices.
Technical Skills Required:
- Must be a hands-on engineering leader as this role involves rearchitecting and reimplementing systems working alongside the engineers.
- Hands-on development experience using Python (Flask for backend), React, React Native, Nodejs, Vuejs, JavaScript, API Development, MySQL, PostgreSQL, and Native Azure cloud development. (You may not need to demonstrate expertise in each of them but have some experience to manage related engineering divisions)
- Ability to coordinate across different products, engineering tasks, and implementing the modules along with scalability, security, and extensibility in mind.
- Well-versed in Flask-Python stack with backend tools such as Kubernetes etc.
- Should possess strong programming skills to write algorithms and understanding of agile development, CI/CD, sprints, code reviews
Eligibility:
- 10+ years of software development experience using an Agile development process with 3+ years of management experience.
- 2-3 years of experience working with a Growth Stage Start-up is desirable.
- Prior experience with creating and maintaining solution architecture
- Minimum of a Bachelor's degree or equivalent in Computer Science, Information Technology, Engineering, or a related field
- Demonstrated track record in building and recruiting robust high performing teams
Personal Traits
- Smart, quick learner, proactive, comfortable working with unknowns and dynamically evolving requirements
- Strong analytical and problem-solving skills
- Excellent oral and written communication skills (interpersonal)
- Proven ability to hire, mentor, coach, and lead a team to success
What You'll Get
- Working with a globally distributed team and partners such as UN agencies, Microsoft, Scientific Research Institutions across the world, etc.
- Flexible work culture & tons of learning curve
- Competitive salary package based on expertise and relevant experience.
- Chance to shape a disruptive AI-driven project to achieve the 'Zero Hunger by 2030' UN goal.
Hiring Process
- You apply
- [30 min] Preliminary discussion with HR
- [60 min] In-depth interview: Domain/Technical round screen with Head of Product / The product team
- [Optional] Scenarios-based recommendation/Culture fit phase- Where you work with us virtually for two days and suggest what's good and improvement areas. Also currently, we gauge our cultural fit with you. [Note- It’s not paid work]
- [60 min] In-depth interview: Final round screen with the Leadership team
- The next day, we evaluate your interview performance, recommendations, and cultural fit.
- Over the next 2-3 days We check references/background and inform you about the hiring decision (Yes or No with feedback)
Diversity at Child Growth Monitor:
We are dedicated to creating an inclusive environment for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or caregiver status. We celebrate diversity and are committed to creating an inclusive environment for all employees. Diversity & Inclusion makes us better.
***
We are looking for a software engineer who:
🙋 is curious and asks a lot of questions!
🤤 has good product taste.
⚡️ is passionate about writing clean code.
🕵 has strong problem solving skills.
🖥 can turn 1-pager specs into detailed features.
❣️ loves / appreciates automated testing!
😇 is humble, kind and has a good taste of sarcasm.
💻 has hands-on experience with JavaScript.
☀️ Non-mandatory, but nice to have:
👶🏻 worked in an early-stage startup.
🤟🏻 built and led a small engineering team.
✨ 2+years of experience.
💻 open source enthusiast.
🦄 You are passionate about teaching, learning and creator economy.
🤔 What's the interview process like?
We try to close the interview process within 3 days.
Take us through what excites you the most about this role/challenge.
A flexible project round.
Discussion with founders.










