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Forward Deployed / Implementation Engineer 3 (Backend)
Forward Deployed / Implementation Engineer 3 (Backend)

Forward Deployed / Implementation Engineer 3 (Backend) at TalentXO · Bengaluru (Bangalore) · 5 - 8 years · ₹38L - ₹45L / yr · Profitable · Posted 14 Aug 2026

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Forward Deployed / Implementation Engineer 3 (Backend)

tabbasum shaikh's profile picture
Posted by tabbasum shaikh
5 - 8 yrs
₹38L - ₹45L / yr
Bengaluru (Bangalore)
Skills
Node.js
skill iconPython
Field Engineer
Forward Deployed
skill iconDocker
skill iconKubernetes

Role & Responsibilities

Own the Client’s Outcome:

  • Embed with enterprise customers – on-site and remotely – to understand their supply chain operations, data estate, and what success actually looks like for their business.
  • Scope and design technical solutions for messy, real-world logistics problems – with a clear line to measurable impact: cost per delivery, SLA performance, empty kilometres.
  • Own the full deployment lifecycle: architecture through go-live through steady-state. You’re accountable for the outcome, not just the code.

Build and Ship:

  • Design, build, and maintain backend services in Node.js or Python that power routing, planning, and execution at enterprise scale.
  • Build and own the integrations connecting Locus to client ERPs, TMS, WMS, and OMS platforms – these integrations are often the riskiest part of a deployment.
  • Write production code that runs under real load. If it isn’t in production, it hasn’t shipped.

Be the Technical Interface with the Client:

  • Run architecture reviews, lead integration workshops, and represent Locus in executive steering meetings. You need to be credible at every level of the client organisation.
  • Bring field learnings back into the product and platform teams. Some of Locus’s best features started as a client workaround.
  • Push back when a client request would compromise platform integrity – and propose a better alternative.

Show Up On-Site:

  • Travel to client sites – domestic and international, up to ~30% of the time – for kick-offs, integration sprints, go-lives, and post-live reviews.
  • Build the kind of relationship where the client’s ops lead calls you directly when something goes wrong at 2am, not a support ticket.
  • Be comfortable wherever the work is: a warehouse floor, a logistics control tower, a C-suite boardroom.

Make the Next Deployment Easier:

  • Document architecture decisions, integration patterns, and deployment playbooks – every engagement should make the next one faster.
  • Work closely with Product, Customer Success, and Platform Engineering. Share what you’re seeing in the field; don’t wait to be asked.
  • Mentor junior FDEs and raise the technical bar across the team.

Ideal Candidate

  • Strong Forward Deployed / Field Engineer
  • Mandatory (Experience 1): Must have 5+ years of backend engineering experience with hands-on coding in Node.js or Python, building production-grade systems
  • Mandatory (Experience 2): Must have minimum 2+ years in client-facing / deployment-heavy roles, where they worked directly with enterprise customers
  • Mandatory (Experience 3): Must have experience shipping and owning production systems end-to-end: From design → build → deployment → post-production support
  • Mandatory (Tech Skills 1 - Backend & Systems): Strong in: Node.js or Python (must-have), Building scalable backend services
  • Mandatory (Tech Skills 2 - Integrations): Must have experience with: Enterprise integrations (APIs, third-party systems), Systems like ERP / TMS / WMS / OMS
  • Mandatory (Tech Skills 3 - Data & Messaging): Hands-on with: Relational + NoSQL databases, Event streaming / queues (Kafka / RabbitMQ or similar)
  • Mandatory (Tech Skills 4 - Cloud & Deployment): Experience with: Cloud platforms (AWS / GCP / Azure), Docker + Kubernetes (or containerised deployments)
  • Mandatory (Company): Top Product companies / Startups / SaaS / platform companies


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About TalentXO

Founded :
2018
Type :
Product
Size :
20-100
Stage :
Profitable

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  • Hands-on experience in an Agile Development project and in writing and estimating User Stories. 
  • Contribution to open source - Please share your link in the application/resume if any.


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We are looking for a Forward Deployed Implementation Engineer who can work closely with customers and internal teams to successfully implement and operationalize our product.

This is a customer-facing, execution-oriented role that sits at the intersection of Product, Engineering, Accounting, and Customer Operations.

You will own implementations from start to finish — understanding customer requirements, configuring the product, setting up workflows and integrations, troubleshooting issues, coordinating with Engineering/Product, and ensuring customers are successfully onboarded and operational.

This role is ideal for someone who enjoys solving real customer problems, working with data and systems, understanding accounting workflows, and getting things across the finish line.

What You’ll Do

  • Own the end-to-end implementation of the product for new and existing customers.
  • Understand customer business processes, accounting workflows, and operational requirements.
  • Configure customer/entity setups, workflows, recipes, rules, and product features based on business requirements.
  • Work with accounting and finance teams to understand their requirements and translate them into product configurations.
  • Set up and validate integrations with systems such as accounting platforms, POS systems, banking platforms, and other third-party systems.
  • Investigate implementation issues, data discrepancies, integration failures, and workflow problems.
  • Work closely with Engineering and Product teams to troubleshoot issues and drive them to resolution.
  • Clearly communicate customer requirements, implementation blockers, and product gaps to internal teams.
  • Coordinate across multiple stakeholders and ensure implementation tasks are completed on time.
  • Test configurations and integrations end-to-end before customer rollout.
  • Perform data validation and reconciliation to ensure the system is producing accurate results.
  • Support customer/accounting teams during onboarding and transition them successfully to the product.
  • Create implementation documentation, playbooks, and repeatable processes.
  • Identify recurring customer problems and work with Product/Engineering to improve the product and implementation process.
  • Provide feedback from customer implementations to help shape product improvements.

What We’re Looking For

  • 2–6 years of experience in implementation, solutions engineering, technical consulting, customer success engineering, business systems, or a similar role.
  • Strong problem-solving and analytical skills.
  • Comfortable working directly with customers and internal technical teams.
  • Ability to understand complex business processes and translate them into system configurations.
  • Strong understanding of data, workflows, integrations, and APIs.
  • Good understanding of accounting/finance concepts and workflows is highly preferred.
  • Comfortable working with spreadsheets and data; SQL knowledge is a strong plus.
  • Ability to investigate issues independently and identify the root cause rather than simply escalating problems.
  • Strong ownership mindset — you take a problem from "this is broken" to "this is solved."
  • Excellent communication skills, both written and verbal.
  • Comfortable working in a fast-moving environment where requirements can evolve.
  • Ability to manage multiple customer implementations and prioritize effectively.

Good to Have

  • Experience with accounting systems such as NetSuite, QuickBooks Online, or similar platforms.
  • Experience working with POS systems such as Toast or similar platforms.
  • Experience with banking/payment integrations.
  • Experience working with REST APIs and integration troubleshooting.
  • SQL/Postgres experience.
  • Experience working with accounting data, reconciliations, journal entries, revenue, expenses, payouts, or financial reporting.
  • Experience in SaaS implementation or B2B software.
  • Experience working with Engineering/Product teams in a startup environment.

What This Role Is NOT

This is not a traditional software engineering role where your primary responsibility is writing application code.

You will work closely with Engineering, but your primary responsibility is to:

Understand → Configure → Implement → Validate → Troubleshoot → Deploy → Drive Adoption

You should be comfortable getting hands-on with the product, customer data, integrations, and workflows to solve problems.

Who Will Succeed in This Role?

You will do well if you are someone who:

  • Enjoys solving ambiguous problems.
  • Can speak comfortably with both customers and engineers.
  • Is technically curious and can understand how systems and integrations work.
  • Doesn't wait for someone else to solve a problem.
  • Can dig into data to find what is actually happening.
  • Is comfortable working with accounting/finance teams.
  • Enjoys taking ownership of implementations.
  • Can balance customer requirements with product capabilities.
  • Is willing to get hands-on and figure things out rather than simply following a checklist.

Why Join Us?

You will have significant ownership over how customers successfully adopt the product.

You will work across customers, accounting teams, Product, and Engineering, giving you exposure to both business and technology.

This role is a great opportunity for someone who wants to grow into a Solutions Engineer, Implementation Lead, Product Specialist, or Forward Deployed Engineer while working on real-world customer problems.

Read more
BigThinkCode Technologies
Divya Mohandass
Posted by Divya Mohandass
Chennai, Pondicherry
5 - 6 yrs
₹5L - ₹13L / yr
skill iconNodeJS (Node.js)
Microservices
event driven architecture
skill iconExpress
RESTful APIs
+2 more

At BigThinkCode, our technology solves complex problems. We are looking for talented back-end (node.JS) engineer to join our at Chennai.

 

Please find below our job description, if interested apply / reply sharing your profile to connect and discuss.

 

Company: BigThinkCode Technologies

URL: https://www.bigthinkcode.com/

Experience required: 3-4 years

Work location: Chennai

Joining time: Immediate – 4 weeks

Work Mode: Work from office / Hybrid

 

Must have skills:

·      Hands on expertise in OOJS, node.js, distributed systems.

·      Event drive architecture (EDA) microservices project experience MUST

·      Any programming: Typescript or nodeJS or Golang

·      Hands on experience using docket containers and Kubernetes.

·      Aware about Asynchronous and Loose Coupling.

·      Familiar with API’s gateway and microservice design patterns.

 

A skilled Node.js Developer with 5+ years of experience in building scalable applications using event-driven architecture within distributed systems. The ideal candidate should be comfortable in high-performance backend services and have a strong understanding of asynchronous programming patterns.

Experience or exposure to knowledge embedding and vectorization techniques is a strong plus, especially in the context of modern data-driven or AI-powered systems.

 

Required Skills

·      5+ years of hands-on experience with Node.js

·      Strong understanding of event-driven architecture and non-blocking I/O

·      Experience working with distributed systems and microservices architecture

·      Proficiency in RESTful API design and implementation

·      Experience with databases such as MongoDB, PostgreSQL, or MySQL

·      Experience with containerization tools like Docker and orchestration tools like Kubernetes

 

Key Responsibilities

·      Design, develop, and maintain server-side applications using Node.js

·      Build and optimize scalable, event-driven systems in distributed environments

·      Implement asynchronous workflows, message queues, and pub/sub architectures

·      Collaborate with cross-functional teams to define and deliver backend solutions

 

Good to Have 

·      Experience with knowledge embedding and vectorization techniques

·      Familiarity with vector databases (e.g., Pinecone, Weaviate, FAISS)

·      Understanding of cloud platforms (AWS, Azure, or GCP)

 

Why Join Us:

·      Collaborative work environment.

·      Exposure to modern tools and scalable application architectures.

·      Medical cover for employee and eligible dependents.

·      Tax beneficial salary structure.

·      Comprehensive leave policy

·      Competency development training programs.

Read more
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