Chief Software Architect

Position: Product Manager

Experience: 2+ years

Location: Remote

Employment Type: Full-Time

About Us:

MyOperator is a leading innovator in Cloud Telephony, dedicated to delivering exceptional products and services to our customers. We are looking for a dynamic and experienced Product Manager to join our team and help drive our product vision to new heights.

Responsibilities:

• Product Strategy & Vision: Define and execute the product strategy and roadmap, ensuring alignment with the company’s overall objectives.
• Requirement Documentation: Create detailed Product Requirement Documents (PRDs) that clearly communicate product needs and specifications.
• UI/UX Decisions: Lead UI/UX decision-making processes, ensuring an intuitive and engaging user experience.
• Data-driven decision-making: Utilize a data-driven approach to analyse market trends, user feedback, and product performance to make informed decisions.
• Cross-functional collaboration: Work seamlessly with tech, sales, and marketing teams to ensure cohesive product development and go-to-market strategies.
• Analytics Tools: Employ analytics tools such as Mixpanel, Google Analytics, and Adobe Analytics to monitor product performance and user behaviour.
• Project Management: Utilize Jira for project tracking, ensuring timely product milestone delivery and promptly addressing any blockers.

Qualifications:

• Experience: Minimum of 2 years of experience in product management.
• Communication Skills: Excellent verbal and written communication skills.
• Profound knowledge of LLMs and ML models for NLP applications and exposure to conversation commerce.
• Mobile App Development: Drive the development and enhancement of mobile applications, ensuring they meet user needs and market demands.
• Experience in the Whatsapp business ecosystem is advantageous.
• Analytical Skills: Strong data-driven decision-making capabilities, with experience using Mixpanel, Google Analytics, and Adobe Analytics.
• Experience with Jira or similar project management tools.
• Education: Bachelor’s degree in Computer Science, Engineering, Business, or a related field. An MBA is a plus.
• Problem-solving: Strong problem-solving skills and the ability to think strategically and innovatively.

Benefits:

• Opportunity to work with a dynamic and innovative team.
• Competitive salary and benefits package.
• Career growth and development opportunities.
• Collaborative and inclusive work environment.
• Remote working

• Write clean, scalable code using .NET programming languages.
• Developing the web based software using computer programming languages such as Asp.net, Sql Server, MVC, C# & Entity framework.
• Revise, update, re-factor and debug code.
• Participate as a team member in all phases of S/W lifecycle, including the analysis and design of S/W systems.
• Participate in integrated testing of product/ package.
• Deploying applications on client server.
• Making changes to existing web applications according to the feedback received from the end users or clients.
• Design and develop REST API’s using ASP.NET/C#.

Executive/ Sr. Executive/ Analyst /Sr. Analyst - AR

Demonstrated Skills: 

• Average ability on calling, spoken and written English with moderate medical billing knowledge. 

• Should be able to work independently with minimal supervision, on moderate and complex tasks with guidance from supervisors 

• Should be a team player and collaborate in solving the issues and problems. 

Roles & Responsibilities: 

• Ability to talk to insurance companies & check online for outstanding payments and document the conversation/ findings on patient account and assigned WP as per the standardization protocol with required accuracy. 

• Willingness to work in the night shift 

• Meet Compliance requirements like HIPPA etc. 

• Meet QMS and ISMS requirements 

• Meet productivity and quality standards 

• Should have good typing speed of 25 wpm 

• Should ensure 100% attendance. 

Sr. Executive - AR:-

Demonstrated Skills:

• Above average calling, spoken and written English skills, high medical billing knowledge 

• Should work independently, and with minimal supervision, on complex tasks with guidance from supervisors 

• Should be a team player and collaborate in solving the issues 

Roles & Responsibilities: 

• Ability to analyze a claim and talk to insurance companies & check online for outstanding payments and take necessary action, so that the claim is closed 

• Mentor and guide team members 

• Willing to work in Night shifts 

• Typing skills should be at min 30 wpm 

• Should ensure 100% attendance. Should not have any unapproved absenteeism 

• Ensure required quality standards.

• Overall 2+ years’ experience developing web applications
• Experience with
  • C#
  • NET Core
  • Entity Framework
  • At least one of the following two databases
    • Microsoft SQL Server
    • PostgreSQL Server
  • Docker
  • Google Cloud

• Hands on coding, systems analysis, design and delivery of projects assigned.
• Completes assigned projects in a timely manner.
• Keeps management informed of project progress and problems, particularly as to needed changes in schedule, resources, or product.
• Responds to problems in a timely, effective manner.

• Familiar with CI/CD pipeline
• Experience working with something other than the Microsoft stack (Python, Java, Scala, Go etc.)

Required Skills:

• ASP.NET, C# .NET, SQL, Web API
• jQuery, JavaScript

Your day-to-day responsibilities include:

• Technically lead a team of 6-8 .NET developers
• Understands the requirement assigned for the development
• Performs the unit testing 
• Resolves bugs assigned, withing SLA time.
• Perform day to day activities of agile methodology
• Leads Daily Huddle & Scrum meeting.
• Takes responsility of CR developmet with all tasks included for it.
• Should perform code review whenever required

Skills Needed

• Hands-on extensive Salesforce experience
• Experience in lightning implementation, LWC
• Ability to Perform configuration, customization, integration and support of Salesforce.com
• Hands-on Experience in customizing using APEX, Triggers, Batch Apex, Visualforce, etc
• Understanding of the Salesforce.com data model
• Must-Have hands-on experience on Deployments using Change set, , Managing release dependencies across multiple projects
• Understanding the release management and software development life cycle

• Strong analytical skills -ability to turn business requirements into technical concepts and code
• Minimum 3 years experience in NodeJS(at least 3 projects with minimum 1 project as the sole lead developer)
• Deep knowledge of Javascript and Typescript (at least 2 years)
• Should have experiences with NestJS
• Experience with SCRUM/Agile Development
• At least worked in one microservice/cloud project
• Familiar with designing and implementing a CI/CD process (Azure DevOps plus)
• Testing and Documenting should be the day to day practice
• Experience with Azure & Serverless functions is a plus
• Experience with Monorepositories and Nx is a plus

• Minimum 1-year experience is mandatory
• Proven Software Development Skills in Laravel Framework and Core PHP
• Good knowledge and experience in OOPS concepts and Core PHP
• Good Database designing skills in MySQL
• Experience in known APIs like Google, Facebook, etc.
• Knowledge of JavaScript, JQuery, JASON, AngularJS will help
• Passion for Software Development and Coding
• Good Knowledge and Experience in WordPress will help.