QA Engineer

Required Skills:

● 6+ years of experience with hybrid data environments that leverage both distributed and relational database technologies to support analytics services (Oracle, IMB DB2, GCP)

● Solid understanding of data warehousing principles, architecture, and its implementation in complex environments.

● Good experience in OLTP and OLAP systems

● Excellent Data Analysis skills

● Good understanding of one or more ETL tools and data ingestion frameworks.

● Experience as a designer of complex Dimensional data models for analytics services

● Experience with various testing methodologies and user acceptance testing.

● Experience on one or more cloud platforms (e.g. AWS, Azure, GCP) ● Understanding of Data Quality and Data Governance

● Understanding of Industry Data Models

● Experience in leading the large teams

● Experience with processing large datasets from multiple sources.

● Ability to operate effectively and independently in a dynamic, fluid environment.

● Good understanding of agile methodology

● Strong verbal and written communications skills with experience in relating complex concepts to non-technical users.

● Demonstrated ability to exchange ideas and convey complex information clearly and concisely

● Proven ability to lead and drive projects and assignments to completion

● Exposure to Data Modeling Tools

○ ERwin ○ Power Designer ○ Business Glossary ○ ER/Studio ○ Enterprise Architect, ○ MagicDraw

Job Details

- Job Title: Head of Delivery

- Industry: SAAS

- Function: Operations

- Experience Required: 14-18 years

- Employment Type: Full Time

- Job Location: Pune

- CTC Range: Best in Industry

Preferred Skills: P and L management, customer success, technical support, Implementation, Client Delivery

Criteria:

14+ years of experience in Managed Services / Professional Services / Customer Delivery within SaaS or tech-led organizations.

Proven leadership of end-to-end customer lifecycle functions: Pre-sales, Implementation, Customer Success, and Support.

Experience managing global, cross-functional teams across geographies and time zones.

Demonstrated ownership of P n L, budgets, and revenue (services / managed services).

Strong understanding of SaaS delivery models and customer lifecycle management.

Job Description

What will you create and do?

We are looking for a Head of Delivery to lead and scale the end-to-end customer delivery organization at Company. This role will own the entire customer lifecycle across pre-sales demos/PoCs, onboarding, implementation, customer success, and ongoing support.

You will lead cross-functional teams across multiple geographies and time zones, ensuring successful delivery of projects, high customer satisfaction, strong product adoption, and growth in managed services revenue.

This is a strategic leadership role responsible for building processes, improving delivery maturity, driving operational excellence, and aligning teams across Support, Customer Success, and Implementation. The role will also work closely with Sales, Product, and Leadership to ensure customers achieve measurable outcomes through Conversational Messaging solutions.

What will qualify you for this role?

Essential:

● Strong experience leading Managed Services / Professional Services / Customer Delivery organizations

● Proven ability to manage global teams across time zones and multiple functions

● Strong leadership experience in Customer Success, Implementation, Support, and Client Delivery

● Experience managing P&L, budgets, and revenue ownership for service organizations

● Ability to design and scale delivery processes, frameworks, and operational systems

● Strong customer engagement and stakeholder management skills

● Ability to manage complex client escalations and enterprise accounts

● Experience working closely with Sales, Product, and Technology teams

● Strong understanding of SaaS delivery models and customer lifecycle management

● Strong people leadership, hiring, mentoring, and organizational building experience

Desired Skills:

● Experience in Conversational Messaging, CPaaS, or SaaS platforms

● Industry exposure to Healthcare, Finance, Real Estate, Education, Contact Centers, or similar sectors

● Understanding of CRM platforms, Marketing Automation systems, and Contact Center technologies

● Experience building self-service platforms and customer reporting systems

● Ability to drive customer adoption and product-led growth initiatives

● Strong operational mindset with a focus on SLA management and delivery excellence

Experience Range:

15+ Years

Education Qualification:

Bachelor’s Degree in Engineering, Technology, Business, or related field MBA is preferred.

Key Responsibilities:

Delivery Leadership & Customer Lifecycle Management

● Own delivery of all client services across the customer lifecycle including demos, PoCs, onboarding, implementation, and ongoing support

● Ensure projects are delivered as per SLA commitments and agreed delivery plans

● Lead teams responsible for Customer Support, Implementation, and Customer Success

● Manage delivery across multiple time zones and global customers

Organizational Leadership

● Build and scale a high-performing delivery organization

● Hire, mentor, and develop team leaders and managers across functions

● Drive training, capability building, and skill development across teams

● Create a strong culture of customer success and accountability

Managed Services Revenue & P&L Ownership

● Own the Managed Services P&L, budgets, and revenue targets

● Drive product adoption among serviced customers

● Align delivery performance with business growth and revenue outcomes

Process, Systems & Delivery Excellence

● Build and implement delivery processes, playbooks, and operational frameworks

● Develop systems that enable client self-service and service transparency

● Ensure systems capture relevant data and generate insights for customer success and risk identification

● Monitor key delivery metrics and identify red flags proactively

Customer Success & Product Adoption

● Create playbooks and frameworks to guide customer onboarding and adoption

● Build expertise around customer journey, implementation best practices, and messaging strategies

● Champion Conversational Messaging adoption across different communication channels

Market & Industry Expertise

● Develop expertise in target industries such as Healthcare, Finance, Real Estate, Education, and Contact Centers

● Understand business processes and systems such as CRM, marketing automation, and contact center tools

● Provide insights into market trends, customer needs, and product adoption

Cross-Functional Collaboration

● Work closely with Sales teams to prioritize projects and support strategic customers

● Partner with Product and Technology teams to identify product gaps and improvement areas

● Provide insights on product adoption, feature gaps, and customer feedback

Executive & Customer Engagement

● Represent the company in executive-level customer discussions and strategic projects

● Support major client engagements including delivery reviews and issue resolution

● Travel to customer locations for project reviews and relationship management when required

Key Result Areas (Success Metrics):

● Managed Services P&L performance

● Customer product adoption and engagement metrics

● Project delivery timelines and TAT

● SLA compliance and delivery quality

● Reduction in customer escalations

● Customer satisfaction and retention

● Identification of product gaps and improvement areas

Reporting Structure

● Reports to: COO / Executive Leadership Team

● Owns Department: Customer Support, Onboarding & Implementation, Customer Success

● Manages teams across multiple geographies and time zones

Company Description

KGISL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGISL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.

Role Description

This is a full-time on-site role for an Assistant Professor in the Computer Science and Engineering (CSE) department. Located in Coimbatore, the Assistant Professor will be responsible for teaching undergraduate and graduate courses, guiding student projects, and conducting research. Day-to-day tasks will include preparing lecture materials, evaluating student performance, mentoring students, and participating in faculty meetings. The role also involves contributing to curriculum development and engaging in departmental activities.

Qualifications

Strong knowledge in Computer Science and Engineering subjects.

Experience in teaching at the undergraduate and graduate levels.

Research skills and the ability to guide student projects.

Excellent written and verbal communication skills.

Proficiency in curriculum development and academic assessment.

Master's degree in Computer Science, Engineering, or a related field.

Experience in the use of digital tools and teaching technologies is an advantage.

Commitment to continuous improvement and professional development.

We are seeking a talented and passionate Flutter Developer to join our development team. In this role, you will be responsible for designing, developing, and maintaining cross-platform applications using Flutter for mobile (iOS and Android), web, and desktop (Windows/macOS/Linux)platforms. You will work closely with product managers, designers, and other engineers to deliver exceptional user experiences that run seamlessly across devices.

Tasks:

You will be building multi-platform applications for Android and iOS using Flutter and Kotlin Multi Platform (libraries).

Building multi-platform applications for Android and iOS using Flutter

Ability to provide accurate estimates, work under pressure and meeting deadlines

Writing clear and reader-friendly code using Dart.

Unit testing

Git and Jira

Bonus Skills

Knowledge of native platforms Android (Java/Kotlin) and/or iOS (Swift)

Kotlin Multi Platform

Requirements:

Bachelor's degree in Computer Science (or related field)

Expertise in Object Oriented Design, Database Design, and XML Schema

Experience with Agile or Scrum software development methodologies

Ability to multi-task, organise, and prioritise work.

Experiance Range:

5+ year

Click here to know more - https://jstechalliance.jtep.io/api/hms/v1/candidate/form/48

Roles and Responsibilities 

1) Understand client requirements and functionalities. 

2) Write well-designed, testable, efficient code. 

3) Responsible for solving complex technical issues. 

4) Ensure quality projects are delivered within defined timelines. 

5) Active involvement in client communication to understand functional requirements. 

6) Maintain high standards of quality for code, documentation and other deliverables. 

Required Skills 

1) Good experience in Angular/React

2) Hand on Node.JS./Express JS 

3) Database : MYSQL/MongoDB 

4) Experience in Java Script, Typescript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

Title : Java Fullstack Developer

Job Location: Hyderabad, Chennai, Vizag, Bangalore, Pune (100% Remote)

Responsibilities

• Strong hands-on experience with Java development.
• Designs, codes, tests, debug, and documents software, and enhance existing components to ensure that software meets business needs.
• Deploy and maintain Applications/Systems.
• Work with other software engineers for one or more Agile scrum teams assigned to work on the project.
• Contribute to the design and architecture to enable secure, scalable, and maintainable software and should be able to clearly articulate the implications of design/architectural decisions,
• issues and plans to technology leadership.
• Develop reusable patterns and encourage innovation that will enhance team velocity.
• Collaborate on the design with other team members and product owners, both inside and outside the scrum team.
• Estimate engineering work effort for engineering team and effectively identify and prioritize the high impact tasks.
• Conduct design and code reviews to ensure code developed meets coding best practices guidelines, unit testing, security, and scalability and maintainability guidelines.
• Drive a quality mindset within the team.

Skills & Qualifications Required:

• Bachelor's degree in computer science or information technology
• Minimum 4 Years of experience as Java Development
• Experience with Spring Boot
• Experience with Micro services
• Experience with Angular
• Experience with Rest API
• Must have the ability to learn the concepts of a Software Development Life Cycle.
• Understands the process of new application development and has the ability to apply these concepts with minimal mentoring and supervision.
• Must have the ability to learn to provide support & maintenance for simple to complex software applications.
• Communicates well with working teams. Motivated and willing to take initiative. Capable of working well in a team and collaborative environment.
• Adaptable to change.

We are looking for candidate who can :-

1. Deal with our new and existing clients on daily basis to mantain relations

2. You willbe closing working with marketing team and help them to build best stratergies as per output.

3. knowing google sheets is an add on 

Job description for Blockchain Developer

Responsibilities

• Create architecture features and interfaces by using programming languages
• Research and design blockchain technologies
• Develop and test blockchain technologies – Ethereum and Polkadot
• Protecting the application from bugs and cyber-attacks.
• Working closely with engineers, sales personnel, and other teams in designing and creating innovative solutions.
• Research, create and document existing and new blockchain structures and proposed solutions
• Writing excellent multithreaded codes
• Analysing the needs, resources, and problems of the company and provide necessary
solutions
• Working with open-source projects and codebases
• Keeping up with current blockchain technology and cryptocurrency trends

Requirement skills

• Strong background in software development or engineering with 2-3 years of relevant experience
• Strong conceptual knowledge on DeFi platforms
• Experience with solidity and node.js must
• Knowledge in go or rust
• Strong back-end skills
• Algorithms & data structures
• Basic knowledge of cryptography
• Peer-to-peer or P2P networks
• Qt Widgets module for GUI wallet application.
• Knowledge of current technology like microservice architectures and Docker
containers.
• B.E/B.Tech/BSc in Computer Science, Mathematics or similar field; Master’s degree
is a plus

Salary: Based on industry standards