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🔧 What You’ll Do
- Engage with customers via live chat and email, helping them troubleshoot issues, complete onboarding, and succeed with the product.
- Interact with e-commerce business owners globally, understand their workflows, and guide them in using the product effectively.
- Watch user session videos to identify product adoption roadblocks and suggest UI/UX improvements to the product team.
- Categorize and escalate technical issues or product requests to the relevant internal teams (Product, Engineering).
- Maintain clear communication logs and support documentation.
- Be a voice of the customer, advocating for their success and experience.
👌 What Makes You a Great Fit
- You genuinely enjoy helping people and want to see them succeed.
- You treat support like a Michelin-star service experience, focused on precision, warmth, and follow-through.
- You’re curious, empathetic, and a strong communicator — especially in writing.
- You're comfortable engaging with people from diverse cultural and business backgrounds.
- You don’t mind watching session recordings to spot friction points — and suggesting improvements.
🌐 Nice-to-Have Skills (Not Mandatory)
- Basic working knowledge of SQL, JavaScript, Postman, or web debugging/analytics tools.
- Prior experience in a SaaS startup, especially in a support, CX, or success role.
Role: Admin
Exp - 6 Plus
Location:- Daryaganj, Delhi
Number of Positions – 2
MUST BE OKAY IN TRAVELLING IN INDIA
1. Excellent spoken and written English
2. Good with drafting commercial contracts agreements MOUS, notices, circulars, and complaint letters.
3. Good knowledge of property markets, how deals happen, registry sale deeds, etc..
4. Good knowledge of the construction sector, materials, and maintenance issues of residence or commercial projects.
preferred
You can search for combo
a. Admin + legal background llb
b. Admin + good knowledge of the construction sector
c. Admin + Property market background.
A hospitality background would be preferred

Context :
This is a waste management vertical SaaS with leading solutions and acceptance from the market on the path to growth. However, the product architecture needs a redefinition because of impending growth. The product needs refactoring of bottleneck code pieces, introduction of flexibility through modularity, scalability, layers of application and infrastructure layer security, interfaces designs, large amounts of data management and synchronization of business-critical accounting data. All of these goals have to be achieved while the product remains in production and business grows.
What the Role Needs:
Review current architecture and anticipate engineering bottlenecks
• Identify subsystems and isolate them
• Design interfaces between subsystems, evaluate available tools for each of the subsystems and make choices
• Make choices of tools, libraries, frameworks and design patterns
• Set benchmarks and KPI metrics
• Mentor & coach team leads to ensure architectural blueprints are practiced.
Requirements :
• Extensive experience with AWS cloud infrastructure - EC2, S3, Route53, ELB, Auto-Scaling groups, VPC, AWS Lambda, SNS/SQS, DynamoDB
• Database design & management for data-heavy product/s - NoSQL & SQL DBs (MongoDB, PostgreSQL, MySQL)
• Extensive API design & patterns experience including micro services
architecture/communication - REST, Webhooks, API gateways, and GraphQL
• Prior experience in designing a multi-tenant architecture would be beneficial
• Experience with caching architectures and technologies - Redis, Memcached, or KeyDB
• Experience with caching, sessions, OWASP, state management design patterns, micro front ends, and frameworks (ReactJs/VueJS)
• Experience with designing & architecture of event driven services - Kafka, RabbitMQ, NATS.io, socket.io
• Experience in Docker, Kubernetes, or Cloud Native applications
• Have experience in one of the workflow orchestrations tools - Apache Airflow, Cadence by Uber, AWS Glue
• Solr or Elastic search experience
• Understanding and working with other senior team members to devise and execute DRP, data storage and backup strategies, incident reporting
• Prior experience of software architecture in real-time tracking like Uber
• Prior experience in notifications delivery tools - FCM
• Understanding of ADR and UM
education space catering to various B-Schools, Universities, and premium Institutes
nationally and internationally, having deep corporate connections and over 2 Lakh alumni.
Jaro education is also successfully catering to the needs of working professionals by offering
them varied choices in management and technology programs from reputed institutes /
universities / colleges for pursuing the course online.
With various academic achievements and accolades, Jaro Education is known for providing
students with the most innovative & successful online management and technology
programs in India.
Jaro is awarded with Best Employer for “Career Development and Leadership Grooming" By
Employer Branding Awards (EBA) in February 2016. We have received prestigious National
Level awards for our exceptional contribution in education industry.
Job Description:
1. Connecting with minimum 80 working professionals (prospective students) each day
from the leads/database present on leadsquared CRM
2. Generating a pool of prospects by identifying the need of upskilling depending on
the student’s area of interest
3. Helping prospective students with the detailed information about the programs
offered through phone or video counselling & create a strong pipeline
4. Ensure to meet daily deliverables & achieve weekly/monthly enrolment target
Remuneration – Ranging from 4 LPA to 6.25 LPA fixed + Monthly Variables
Working days - Monday to Saturday
Office Timings - 10:00 a.m. to 7:00 p.m.

Who are we looking for?
- Someone who is a skilled front-end developer looking to develop new skills and expand their professional horizons
- Candidate having Creative Thinking and Original Approach
- Professionals who take ownership to drive solutions and are a self-starter
- Professionals interested in working in a start-up environment with fast growth potential that prioritizes innovation
- Candidates without prior experience of Vue.JS can also apply
- Work on http://www.faveohelpdesk.com/" target="_blank">www.faveohelpdesk.com
- You will act as the subject matter expert for all best practices regarding Vue.JS
- You will work directly with the UX design team to continuously improve our clients/customers experience
- You will develop new components and products which will broaden our product suite
- You will document each Vue component
- Vue.js
- Basic Adobe Photoshop
- Any IDE such as Netbeans
- HTML5
- CSS3
- Twitter Bootstrap
- jQuery
- JavaScript
- Strong academic track record; ability to demonstrate superior work performance and a commitment to outstanding results
- 1 year to 3 years of hands-on experience in front-end and cross-platform development
- Strong experience developing enterprise scale applications in Vue.js, JavaScript, Angular JS or any MVC framework
- Expert understanding of core front-end web technologies (JavaScript, HTML5, CSS3, jQuery)
- Strong JavaScript development skills including unit testing, packaging (e.g. Webpack), version management (e.g. Git), etc.
- Experience with UI design, a strong eye for clear layout and presentation both on-screen and on-paper, and the ability to implement such layouts using HTML, CSS, SCSS, and Bootstrap across different browsers and on mobile
- Expert understanding of responsive web design
- Ability to write clean, well-structured code
- Excellent command of the English language, both written and verbal.
- Strong analytical/ problem-solving skills
- Attention to detail and the ability to work to tight deadlines
- You are invited to send us your complete resume
- Attach previous work or portfolio or project details
- Resume should have candidate photograph in it
- Mention Linkedin Profile URL in the resume
- Do go over our company website http://www.faveohelpdesk.com/" target="_blank">www.faveohelpdesk.com & LinkedIn profile before applying
Job Description :
Roles and Responsibilities:- A cloud engineer is responsible for the design, review of architectures & construction of cloud service provider environments.
- Duties, and Responsibilities may include the following:
- § Responsible for the evaluation of cloud strategy and program architecture
- § Responsible for gathering system requirements working together with application architects and owners
- § Responsible for generating scripts and templates required for the automatic provisioning of resources
- § Discover standard cloud services offerings, install, and execute processes and standards for optimal use of cloud service provider offerings
- § Build software for the organization’s systems and ES as a service offering
- § Stay well-informed of failures and complications related to a cloud offering
- § Responsible for debugging technical issues inside a complex stack involving virtualization, containers, microservices, etc.
- § Collaborate with the engineering teams to enable their applications to run on Cloud infrastructure.
- § Experience with OpenStack, Linux, Amazon Web Services, Microsoft Azure, DevOps, NoSQL etc.
Qualifications:
A qualified applicant must possess a thorough knowledge of at least some of the following:
Education
- Bachelor of Science degree in Computer Science, or Engineering, or in other related technical field. In addition to educational qualification, they should possess at least 3-5years IT experience with cloud operations and systems administration
Knowledge Needed-
- A cloud engineer must have adept technical skills and cognate experience to be hired.
- Practical object-oriented development knowledge with at least Scala or Java, knowledge of systems like ZooKeeper, Consul etc., familiarity with containerization technologies such as Docker and Pivotal Cloud Foundry Docker, OpenStack, and Public cloud delivery know-how with AWS and/or Azure
- understanding of software development, engineering, programming languages and tools; Java, Python, Ruby, .NET/C#, HTML, CSS, JavaScript, PowerShell, CI/CD pipelines, and ability to work with Agile methodologies (Scrum, Kanban, Lean Startup, XP)
- Part of the daily tasks of a Cloud Engineer is to work with cross-functional teams (Product Owners, Scrum Masters, Developers, Designers, and Business Analysts), so it is vital that they can work in a team-driven environment
- Cloud technologies become advanced over time, so an essential ingredient that most recruiters look out for in cloud engineers is their willingness to learn and work with new and emerging technologies.
Certification
- Microsoft Azure – 70-533, 70-535 any other infrastructure certification is added advantage.
- Should have relevant cloud certifications such as Microsoft Certified Azure Solutions Architect is added advantage



Job Description
As a Software Engineer at Radixweb, you will write and maintain efficient code by using PHP technology. You will follow the complete software development life cycle and work with other team members on the project modules including software design and development. You 'll be communicating with the client on regular basis for gathering requirements and giving demos
Roles & Responsibilities
- Involve in full lifecycle application development from requirement gathering to deployment.
- Analyzing, coding, and debugging the application with PHP & MySQL.
- Involve in the continuous learning process for the latest technologies
- Work with creative thinking and a result-oriented approach
- Communicate with the client on regular basis to gather the requirements, give a demonstration, and to clarify doubts/queries.
Eligibility
- 2 to 5 Years of working experience in PHP frameworks like Laravel and Codeigniter
- Excellent knowledge of laravel framework and experience building factories/facades/libraries
- Must have good knowledge of deployment and release cycle with PHP technology
- Have an understanding of MySQL Database, OOPS
- knowledge of web technologies including HTML, CSS, JQuery, AJAX.
- Must have experience in Web Service and third party API integration
- Hands-on experience in Linux Environment (LAMP)
- Must have working experience with GIT and SVN.
- Knowledge of JQuery and JavaScript.
- Knowledge of ReactJs, Nodejs would be an advantage.
Company Introduction
Founded in 2000, Radixweb is a leading software development company serving over 2900 clients in 25 countries. Join us to work on challenging projects, standardized processes, and fun work culture.
In addition, have an exposure of our home-grown globally acclaimed PHP-based web to print solution- https://www.onprintshop.com/">https://www.onprintshop.com/ developed to simplify print order management from client order to shipping. Recognized as solution partners by reputed brands in the print industry and serving small to largest printers across the world.
- Opportunity to work on latest technologies
- Technology and team-based well-managed training & development process
- A strong and committed team of 450+ employee
- 70+ Employees working with us for 5+ Years
- 25+ employees working with us for 10+ Years
- Flexible shift timings with lucrative compensation
- Transparent Appraisal process
- Exclusive soft skill training by professional Trainers.






