QA Engineer

About HighLevel:

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

Work with scale, our infrastructure handles around 30 Billion+ API hits, 20 Billion+ message events, and more than 200 TeraBytes of data

About the role:

We are seeking an experienced Engineering Manager to lead our Generative AI teams. You will inspire and manage a team of engineers, driving performance and innovation. Your role will include developing robust AI-driven products and overseeing strategic project management.

Team-Specific Focus Areas:

Conversations AI

-Develop AI solutions for appointment booking, forms filling, sales, and intent recognition

-Ensure seamless integration and interaction with users through natural language processing and understanding

Workflows AI

-Create and optimize AI-powered workflows to automate and streamline business processes

Voice AI

-Focus on VOIP technology with an emphasis on low latency and high-quality voice interactions

-Fine-tune voice models for clarity, accuracy, and naturalness in various applications

Support AI

-Integrate AI solutions with FreshDesk and ClickUp to enhance customer support and ticketing systems

-Develop tools for automated response generation, issue resolution, and workflow management

Platform AI

-Oversee AI training, billing, content generation, funnels, image processing, and model evaluations

-Ensure scalable and efficient AI models that meet diverse platform needs and user demands

Requirements:

• Expertise with large scale Conversation Agents along with Response Evaluations
• Extensive hands-on experience with Node.Js and Vue.js (or React/Angular)
• Experience with scaling the services to at least 200k+ MAUs
• Bachelor's degree or equivalent experience in Engineering or related field of study
• 5+ years of engineering experience with 1+ years of management experience
• Strong people, communication, and problem-solving skills

Responsibilities:

• Mentor and coach individuals on the team
• Perform evaluations and give feedback to help them progress
• Planning for fast and flexible delivery by breaking down into milestones
• Increase efficiency by patterns, frameworks and processes
• Improving product and engineering quality
• Help drive product strategy
• Design and plan open-ended architecture that are flexible for evolving business needs

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Key Responsibilities:

• Experience with C#, .Net, Azure DevOps, React.Js or Angular.
• Build, Maintain and Integrate applications developed in different tech stack MVC, .Net, C#, SQL, Azure Stack
• Design and implement build-deployment-test automation.
• Microservices, Database design and implementation for
• relational and non-relational databases.
• Excellent interpersonal, verbal, and written communication skills.

Title

Full Stack MERN/ MEAN Tech Lead

Location

Bangalore

About the company

With over a decade of experience, we specialize in crafting bespoke integration solutions and empowering businesses across the globe with a combined approach to emerging technology. We use cutting edge enterprise platforms - Microsoft, Salesforce, SAP and more Since our establishment in 2004, with our headquarters located in Tampa, USA, eCosmos has been extending global reach and domestic support to a diverse range of organizations, from start-ups to Fortune 500 companies

. Job Summary:

The Lead Developer provides technical expertise which requires a working knowledge of the technical infrastructure underpinning the applications. Plans, consults, and coordinates complex project assignments in the design, development and implementation of applications software. Works as part of a service or project team to implement complex technical solutions that meet business requirements. Responsible for contributing to the planning of the work programs and the review, development, and modification of best practices and technical solutions. Provides supervision to a team of Developers

. What success looks like in this role:

• You will lead a team of 5-10 developers building web apps with React, Node.js, Express and MongoDB, and mobile apps with React Native.

• Architect scalable and high-performance web and mobile apps using proven JavaScript stacks like MERN and MEAN

• Establish best practices for web and mobile development, code quality, testing, and CI/CD

• Proficiency in TypeScript is required to develop and maintain the front-end and back-end of our web applications.

• Plan sprints, assign tasks, and oversee code reviews, testing, and releases

• Troubleshoot and debug applications across the stack

• Manage technical debt and spearhead migrations to new libraries/frameworks when needed

• Hire and mentor developers and promote an engineering culture of learning and excellence.

Skills Required:

• Excellent communication skills, both written and oral.

• Quick problem-solving skills with exceptional aptitude and reasoning. • Good orator, presenter with influencing skills to manage and negotiate complex conflicting resolutions.

• Ability to frame ideas in words to provide a perspective and outcome from analyzing them.

• Experience in leading, managing, mentoring a team of junior developers.

You will be successful in this role if you have:

: • Bachelor's in engineering (B.E or BTech.), MCA.

• 5+ years' experience leading web and/or mobile engineering teams

• Deep expertise with JavaScript, Node.js, React, React Native, and MongoDB • Experience building web apps with MERN or similar stacks • Experience building mobile apps with React Native or similar frameworks

• Excellent verbal and written communication skills

• Comfortable with Agile methodologies like Scrum and Kanban

• Strong leadership skills and commitment to building a world-class engineering team

Compensation & Benefits:

For the right candidate, e-Cosmos is ready to provide an extremely competitive salary and added incentive bonus potential

. e-Cosmos provides an attractive and complete benefits package:

✓ Accidental Death & Dismemberment Insurance

✓ Training and certification assistance

✓ Employee referral bonus program

✓ Vertical and Lateral increments

ETHICS COMPLIANCE:

: e-Cosmos is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies.

Your Impact:

• Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards

• Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design

• Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements

• Guides the performance tuning and scalability of the ecommerce solution

• Diagnose and solve technical problems during implementation and support phases

Your Skills & Experience:

•  4-8 Years with 2+ years of implementing commerce application on any eCommerce platform in last 3 years

• If you have not worked in eCommerce platform, we can still discuss with you if you are expert in Java/Net and understand REST/SOAP webservices.

• Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality
. Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications

• Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps

• Collaborate with architect to define implementation processes and quality gates and standards

• Identifies risks and issues, and help monitor them

• Guides the development of reference and resource materials

• Mentors developers in improving their platform knowledge and development skills

• Communicate technical design to the developers and help/guide them in the implementation

• Participates in Agile sprints

Set Yourself Apart With:

• eCommerce platform certification

• Security considerations – OWASP, CSRF, reCAPTCHA etc. – Basic knowledge or experience

• Git Development workflow – Proficient

• Visual Studio Code IDE or Eclipse IDE - Proficient

• Knowledge on Agile methodology and desired tools like Jira, confluence etc.

• Scripting/development experience with Node.js, Mocha/Chai

• Experience working in any Salesforce cloud environment like SFMC, SFSC etc.

• Excellent written, verbal communication and articulation skills & Good team player

• Self-starter and self-learner with keen interest to grow

• Process orientation and the ability to define and setup processes

• Ability to provide necessary coaching to bring team members up to speed on the technology

• Ability to prioritize and manage multiple tasks

• Excellent and innovative approach to problem solving and finding solutions

• Flexible and proactive/self-motivated working style with excellent personal ownership of problem resolution

WHO YOU ARE

To be successful in this role, you’ll need to have the following skills:

• Love for coding: A fanatic about writing beautiful and scalable code.
• Sense of analytics: Strong analytical and troubleshooting skills. Should be resourceful, innovative and inventive.
• Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail, and are comfortable learning new technologies and systems. 
• Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers.
• Accountability: High sense of ownership for your code and relentlessness to deliver projects with high business impact. 

KEY QUALIFICATIONS

• BE/BTech in Computer Science or related field. 
• Minimum 3+ years of UI/Frontend development and a strong understanding of building complex layouts using JavaScript, CSS and HTML.

KEY SKILLS

• Strong computer system analysis and design skills in current methodologies and patterns including vanilla JavaScript, some experience with ReactJS, Redux, React Native, Webpack, and Typescript or similar library/tools.
• Obsessed with WPO (Web Performance Optimization) and web/mobile performance analysis.
• Experienced with web standards and protocols such as HTTP, DNS, TCP/IP, and socket APIs in general.
• Familiar with web security, SEO, accessibility and internationalization.

1. Perform full life cycle software development
2. Test and evaluate the technical aspects of every decision
3. Review codes and assess code quality
4. Provide timely solutions to issues
5. Develop a server-side code for high-volume web-based applications
6. Create and develop web user interfaces with Web API as back-end
7. Implement analytics and monitoring routines
8. Knows how to SQL queries for the requirements & Stored Procedure / Entity framework
9. 2-3 Experience with and good knowledge of C, C++, C# and database technology .
10. 2+ years of experience with .NET MVC and web-based development
11. Experience with ASP.NET MVC, jQuery, Web API, Restful Service
12. Experience on Angular will be preferred

Your role in helping us shape the future:

Gogo Commercial Aviation, An Intelsat Company has an exciting opportunity for a Software Engineer. You will help us design and develop solutions aimed at providing a means to manage and deploy the configuration specifics of aircraft, based on airlines, aircraft deployed technology, fleet and installation requirements. This solution uses a combination of configuration management and cloud-based deployment using AWS which also requires an understanding of network / telecom protocols.

Are you up to the challenge?

The ideal candidate for this role will be a working member of an engineering team delivering quality technical solutions carrying through from design to deployment. This role requires solid understanding of the design and development process, using CI / CD technologies. Your role will be crucial in designing and delivering complex products and solutions across technologies products and tools, improving quality of the code by following coding standards/guidelines, using static code analysers, maximum unit test coverage and automating the test cases.

Can you drive these processes?

• Develop groundbreaking and distributed solutions with high availability and impact.
• Work with the Architects/ Technical lead / Product Owner to understand user requirements, convert BDD scenarios or user stories into product functionality.
• Work with the team members collectively to own and deliver features and flexible to take up any type of tasks like develop, automate and test to complete feature.
• Perform code reviews and associated engineering quality checks clearly and consistently.

You should definitely have:

• Bachelor's degree in Computer Science, Engineering, or related discipline
• 2 - 5 Years of experience in systems implementations with a focus on both custom application development & commercial systems software implementations
• Knowledge and experience in multiple technical disciplines required (development, QA, devops, etc)
• 2+ years of in-depth development experience with Java / C++ / C / Go.
• Experience in CI/CD and AWS deployments (EC2, SQS, SNS, Lambda, S3, Aurora, DynamoDB)
• Advanced knowledge of software development lifecycles; expert knowledge in Agile and Lean methods.
• Proponent of DevOps, TDD, Agile/XP practices, and CI/CD pipelines
• Ability to work under pressure, prioritize work, coordinate with onsite stakeholders and well organized.
• Flexibility in working with technologies and platforms.
• A commitment to excellence, best practices, and the continuous improvement of our products, code base, processes, and tools.

It would be nice if you had:

• Experience with Scaled Agile Framework (SAFe) work environments

What it’s like to work with us:

Intelsat is connecting the world and transforming the satellite landscape by reaching beyond the traditional satellite industry. We are defining new products that will open new, profitable markets. To help us reach this goal, you should be a bold thinker who will perform a key role in shaping Intelsat innovation for years to come.

• We emphasize personal and professional growth
• Awesome benefits including Leave Benefits, medical and training
• Fun, diverse, and inclusive culture