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About the job
As a Senior SIP Engineer, you must take complete ownership of supporting all VoIP infrastructure, debugging issues related to specific servers or software, or remote clients such as SIP devices (both virtual such as soft-phone or WebRTC client, and physical such as a desk phone or an on-premise PBX), and providing fixes.
- Support customers during EST timezone during critical releases or emergency incidents 5+ yrs of supporting global VoIP services and/or applications on cloud-based servers.
- Expertise in SIP call flow analysis and debugging Expertise in setup and maintaining SIP-based monitoring, debugging, and alerting services
- Experience scripting call flow, dialplan, and custom routing with FreeSwitch using LUA and XML
- Experience in debugging Kamailio and Freeswitch-based applications is a must Good problem-solving and analytical skills Excellent written and verbal communication
- Experience working with open-source projects
- Exposure to SIP Carrier Integration
- Advanced Experience with cloud media infrastructure (load balancers, gateways, SBCs, STUN, TURN)
- Advanced Knowledge of all modern VoIP protocols/platforms including (SIP, RTP stack & SDP, RTCP, TCP, UDP, SIP, HTTPS, SSL/TLS)
About Us:
Plotch.ai is a leading provider of innovative API solutions for businesses, empowering organizations to streamline their operations, enhance connectivity, and drive growth. We are looking for an experienced B2B Tech API Sales and Marketing Manager to join our dynamic team and play a key role in driving our sales and marketing strategies to new heights.
Role Overview:
The B2B Tech API Sales and Marketing Manager will be responsible for developing and executing sales strategies, building relationships with enterprise clients, and driving marketing initiatives to promote our API products and services. The ideal candidate will have a strong background in B2B sales, an understanding of API technology, and a proven track record in driving revenue growth.
Key Responsibilities:
Sales Responsibilities:
- Develop and implement a comprehensive sales strategy for the B2B API market to achieve revenue targets.
- Identify, target, and engage potential enterprise clients, building a strong pipeline of qualified leads.
- Conduct product demos, presentations, and negotiations to showcase the value of our API solutions.
- Collaborate with the technical team to understand customer requirements and provide tailored solutions.
- Manage the entire sales cycle from prospecting to closing deals, ensuring customer satisfaction and retention.
- Stay updated on industry trends, competitor activities, and market developments to adapt sales strategies accordingly.
Marketing Responsibilities:
- Develop and execute B2B marketing campaigns to promote API products, including content marketing, email campaigns, webinars, and social media.
- Create marketing materials such as brochures, case studies, whitepapers, and presentations to support sales efforts.
- Work closely with the product and technical teams to develop messaging that communicates the value and capabilities of our API solutions.
- Analyze and measure the effectiveness of marketing campaigns using analytics tools and adjust strategies for optimal results.
- Participate in industry events, trade shows, and conferences to represent the company and generate leads.
Qualifications:
- Bachelor’s degree in Business, Marketing, Computer Science, or related field; MBA is a plus.
- 2+ years of experience in B2B sales and marketing, preferably in the tech or API industry.
- Strong understanding of API technology and how it applies to business solutions.
- Proven track record of achieving and exceeding sales targets in a B2B environment.
- Excellent communication, presentation, and negotiation skills.
- Ability to build and maintain strong relationships with enterprise clients.
- Analytical mindset with the ability to use data to drive decision-making.
Key Skills:
- B2B Sales and Account Management
- API Technology and Integration
- Marketing Strategy and Campaign Management
- Lead Generation and Pipeline Development
- Product Demonstrations and Presentations
- Negotiation and Closing Skills
- CRM and Marketing Automation Tools
- Analytical and Data-Driven Decision-Making
Why Join Us?
- Opportunity to work with cutting-edge API technology in a rapidly growing industry.
- Collaborative and innovative work environment.
- Opportunities for professional growth and advancement.
We are looking for a (Human Resources) HR Generalist to join our team and implement various human resources programs.
0-5 years of experience in a relevant HR role.
Self-starter with strong project management skills, capable of multitasking and meeting tight deadlines.
Good experience in employee relation, HR policies and recruitment.
Excellent communication and interpersonal skills.
Proficiency in MS Office, particularly advanced Excel and Word. Experience with global HR tools (e.g., Odoo) is a plus.
Strong problem-solving abilities, quick learner, and a people-oriented individual.
Passion for continuous improvement and experimentation, with the ability to be data-driven, analytical, and measure the business impact of solution.
Responsibilities
Partner with the business on key HR programs and initiatives, including onboarding, offboarding, HR systems, data analysis, leave management, and employee engagement.
Provide HR support for all onboarding and offboarding processes, including documentation related to employees.
Maintain strong attention to detail with data, and seek ways to continuously improve and automate practices, processes, and systems.
Operate effectively in a fast-paced environment, while remaining calm and ensuring that tasks are completed efficiently.
Strategize, initiate, and lead all employee engagement and diversity-related activities on the ground.
Serve as the first point of contact for all employees, addressing queries related to payroll, benefits, leave, and other concerns.
Review and analyze business metrics and documentation, including data on employee benefits, salary structures, and payroll practices, and recommend improvements.
Coordinate with Global people team to provide support, guidance and resolve their queries.
Focus on employee engagement and surveys, maintaining data, analyzing results and gaps, and suggesting improvements.
Act as a change agent in managing organizational change smoothly.
● Own P&L of all the fulfilment centres (Staples and FMCG) across South India ( current
and upcoming)
● Take responsibility for management of the operations team across different functions -
inbound, outbound, inventory and returns operations.
● Liaison with planning and SCM - HR for resource planning to meet the customer demand.
● Collaborate with design, business, finance, product and other business functions to drive
efficiency in processes, improve customer and employee experience.
● Work with the expansion team to ensure timely readiness of capacity for growth goals of
the organization
REQUIREMENTS
We are looking for leaders at all levels who have the hunger to work with some of the
smartest people, who are driven by a sense of purpose, and who wish to leave a legacy
in their respective domains and among their professional fraternity. We are not just
building apps or tech platforms, but rather building distributed ecosystems connected
through intelligent technology that can change the face of the food and grocery
consumption pipelines in India, forever, for the better.
An ideal candidate for this role is someone who has-
● Graduate/Post Graduate in any discipline from a recognized institution
● 4-5 years of operating experience in managing warehouses preferably e-commerce
● Super motivated, go-getter, willingness to go on ground and travel
● Demonstrated ability to build and lead a team
● Ability to create scalable processes and define SOPs
We would like to hear from candidates who have the hunger to impact real
lives and who can match our high bar on Core Values that we live by.
If you-
● can apply first principles thinking to solve problems
● can envision a great future that you want create
● have the fire in your belly to get out of your cube and do something about your
vision and passion
● want to work with some really smart people, and still raise the bar for all of us
● can have fun and help your colleagues have fun doing all of the above..
About Company
Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.
Objective:
• To manage complete back-office operations related to insurance broking business.
• SAIBA (Insurance broking software) based transactions management.
• Business renewals and retention
Roles & Responsibilities:
• Entry / booking of new / renewal business.
• Tracking the proposal end to end from booking, issuance, endorsement, and brokerage recovery.
• Recon of broking account statements and raising of invoices with insurance companies and timely collection of commission
• Follow-up with insurance companies for brokerage recovery
• Rapport building with insurance companies.
• Follow-up with internal stakeholders for requirement closure
• Create reports and dashboards and publish to internal and external stakeholders and management on a timely basis.
• Follow-up with IT team for reporting and closure of systems bugs/ issues
• Reconciliation Management
• Data Management
Requirements:
• Graduation / Post Graduation. Insurance related qualification would be added advantage.
• 2 -3 years of relevant experience
• Strong proficiency on MS- Excel. Good working knowledge of MS Office – Word, PowerPoint, and Outlook
• Experience of working in the space of insurance broking operations
• Conversant to SAIBA software or any other insurance broking software
• Good cross functional coordination capabilities with internal stakeholders like Finance, compliance, internal audit etc.
• Excellent skills in Microsoft Excel
• Good communication skills
• Good hold on data and datacentric assignments

Our client is looking for a dynamic & passionate Engineering Director who can lead
the tech-stack and drive teams with great leadership qualities.
Here is the JD for Director Engineering -
Responsibilities:
Completely responsible for product delivery, development process, and engineering
team performance. Provide overall direction to the engineering team.
Create a top-performing engineering team culture with high levels of team engagement
and satisfaction.
Work with the leadership team and product leaders to define engineering roadmaps and
solve business problems.
Drive engineering efforts to deliver releases with high quality and on time.
Communicate cross-functionally, hold your command in technical discussion, and have
strategic influence.
Work with the Talent Acquisition team to hire top talent, manage their performance,
and successfully mentor them to grow professionally.
Minimum Qualifications:
Hands-on technical expertise and management experience.
8+ years of people management experience.
Demonstrated experience to recruit and manage technical teams, including team
performance management.
Must have relevant experience in designing, building, maintaining, and extending large
scale production systems.
Have deep expertise in React.js, Node JS and MongoDB.
Strong software engineering skills and best practices including experience with a
modern agile development and deployment workflow.
Proven leadership skills; courage to challenge with candor, motivate and inspire teams.
Strong interpersonal and communication skills, for both technical and non-technical
audiences.
Bachelor’s Degree in Computer Science, Software Engineering, or related field.
Designation: Product/ UX Designer
Location: Bangalore
DocOn is looking for an experienced Product designer. You are passionate about delivering delightful experiences to the customers via & influence their lives positively. You thrive in a fast-paced environment and enjoy solving complex business problems.
You are someone who inspires change, loves pushing boundaries, enjoys diving deep into user behaviour & sets a high bar for the team. You are eternally curious to learn & strive to continuously improve. You’re a firm believer that good design can make a big difference in the world.
You will own the product design responsibility right from defining the problem to identifying the new & impactful insights through an iterative process with user centered thinking at its core.
Your Part:
In this role, you will be responsible for building world-class technology products and platforms that are at the forefront of the design and technology revolution in the Indian healthcare ecosystem. You are someone who insists on the highest standards for quality, maintainability, and performance. You will be working in a fast-paced and agile work environment delivering quality solutions that have immediate business impact.
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Design for Docon user base across new initiatives.
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Empathise with users and brings users' perspective to the discussion.
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Deeply collaborate with product managers, engineers & business teams to design best possible solutions to users’ problems informed by research & data.
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Effectively hand over the designs to the engineering team, test internal release & ensure execution of your designs at high quality.
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Provide the reasoning behind the design solutions and anything related to the user journey, wireframes, research findings, high fidelity designs, and usability testing.
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Improve the user experience of the product based on customer feedback or analytics findings.
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Responsible for validating designs with customers at an early stage, also responsible for checking how features are used after they go live and iterate if need be.
We Look For:
- More than 2+ years of relevant experience designing for customers in B2B or B2C products.
- Empathy for users and their problems. Intrinsic motivation to solve problems & be customer obsessed.
- Ability to think backwards from the customers perspective, drive bold vision for the product area but also able to execute iteratively.
- Ability to abstract & think about the user motivations, emotions, constraints, macro ecosystem & at the same time can zoom in & demonstrate eye for detail to deliver quality, pixel perfect work.
- Strong portfolio of innovative, customer-centric design work that demonstrates proficiency in UX design and interaction design.
- Demonstrated history of acquiring user data by conducting usability studies and performing user research, survey etc.
- Capable of translating concepts into concrete representations in order to clarify ideas and promote collaboration based on shared understanding.
- Fluency in best practices of User Interface Design, Information Architecture, and Interaction Design, practical knowledge of User-Centered Design processes and lifecycles.
- Ability to provide and effectively communicate strategic and tactical recommendations based on quantitative/qualitative data and optimal design practice.
- Growth mindset and willingness to listen, learn and continuously improve.
Education Qualification:
Bachelors or Masters degree in fine arts, graphic design, multimedia or a related field preferred
Our Purpose:
DocOn is a fast-growing HealthTech Product Startup. A Primary Subsidiary of PharmEasy(India's Leading Online Medicine Ordering App)
Our Products digitize the way doctors practice and deliver a seamless experience to Patients.
We are en-route to revolutionize the Indian Healthcare Tech Ecosystem.
Products:
1. A leading EMR/EHR Software Product offering the best Doctor-Patient Engagement platform.
2. Leading Tele/Video Consulting platform for digitized consultation and seamless connecting Doctors-Patients
From its inception in 2016, DocOn has had only one focus - to deliver a state of art standard healthcare software; which is simple to use; at the most affordable cost and backed by an exceptionally high level of customer support.
We are backed and Supported by Industry experts hailing with immense knowledge and experience in solving Healthcare Problems.
Our users say that we have achieved this and much more.
18 Million E-Prescriptions and Counting
4000 + Doctors PAN INDIA so far
6 Million Patients and growing
We are growing strong, currently a team of ~150 DocOners
Perks & Benefits:
- Flexible Working Hours
- Flexi Leave Policy
- Relaxed Dress Code
- Health Insurance
- Team Parties
- Working with smart, young, mission-driven people
- Approachable Leadership
- Friendly office environment
Thanks,
Karthik Selvaraj



