Enterprise Account Manager/Enterprise Solution Consultant

What you’ll get to do in this role:

Partner closely with product, content, and growth teams to shape user experiences for StoryTV and the Master App, defining what to build and how to build it.

Deeply understand user and creator behavior across short-form video, live streaming, and interactive social experiences.

Design end-to-end user journeys—from experience maps and storyboards to wireframes and high-fidelity prototypes.

Craft intuitive flows across content discovery, creator tools, engagement loops, and monetization journeys.

Ensure a seamless and consistent experience across StoryTV and the broader Eloelo ecosystem.

Plan and run usability testing to validate concepts and continuously improve product experience.

Contribute to scalable design systems and interaction patterns for rapidly evolving features.

What you’ll bring:

4-6 years of experience in UX/Interaction Design with a strong foundation in human-centered design.

A portfolio that demonstrates end-to-end design thinking, from research to shipped experiences (preferably in content, social, or creator platforms)

Ability to simplify complex product problems into intuitive, user-friendly solutions

Strong understanding of information architecture for content-heavy and social platforms

Ability to clearly articulate design decisions backed by user insights and data

Proficiency in tools like Figma, Sketch, or Adobe XD for wireframing and prototyping

Experience working in agile, fast-paced product environments

Strong collaboration and communication skills to work across cross-functional teams

High ownership, initiative, and a “make it work” mindset to take products from concept to launch

Job Details

- Job Title: Associate Lead Designer

- Industry: Consulting & Technology

- Experience Required: 6-8 years

- Working Days: 5 days/week

- Job Location: Bengaluru

- CTC Range: Best in Industry

Review Criteria

• Strong Product / UI/UX Designer Profile
• 6+ years of professional experience in UI/UX or Product Design
• 2+ years of experience leading and mentoring design teams, including providing feedback, guiding workflows, and elevating junior designers’ capabilities
• (Design Systems & Hands-On Skills): Must have strong hands-on experience with scalable design systems for web and mobile platforms and be highly proficient in Figma
• (Client & Stakeholder Management): Must have direct client or stakeholder-facing experience, able to communicate design concepts persuasively and collaborate throughout the project lifecycle
• (Portfolio): Must have a strong, well-curated portfolio demonstrating end-to-end product design work, including user research, interaction design, visual design, and measurable impact on product outcomes
• Must have excellent communication and storytelling abilities to present complex design ideas clearly to clients, stakeholders, and teams
• Must have Bachelor’s or Master’s in Design or equivalent

Role & Responsibilities

We’re looking for an Associate Lead Designer who excels at balancing creative vision with practical execution, guiding teams & delivering exceptional results.

If you thrive on transforming complex challenges into elegant solutions, mentoring fellow designers & building strong client relationships, this is your opportunity to shine. Your leadership will directly fuel the company’s creative excellence, client satisfaction & industry reputation.

Your Purpose to the Team:

• Act as the bridge between senior leadership, design teams & clients to ensure alignment
• Drive creative excellence across multiple projects while maintaining consistency & quality
• Collaborate with client across all phases of the project
• Translate business & user needs into innovative design solutions that deliver measurable results across web, mobile etc.
• Balance creative vision with practical constraints to ensure timely & effective project delivery
• Elevate the skills & capabilities of junior designers
• Foster a culture of design thinking, continuous improvement & creative problem-solving

What You’ll Own & Drive:

• Strategic design direction & execution across assigned projects, ensuring alignment with client objectives & brand guidelines
• Collaboration with clients throughout project lifecycles, from discovery to delivery
• User research initiatives that inform design decisions & create intuitive, user-centered experiences via information architecture, user stories, product designs, etc.
• Mentorship programs for junior designers, including regular feedback sessions & skill development plans
• Cross-functional teamwork that integrates design solutions seamlessly with development & marketing efforts
• Quality assurance processes for all design deliverables, maintaining high standards while meeting deadlines
• Implementation of design best practices, emerging trends & innovative approaches that differentiate our work
• Development of design systems & reusable components that improve efficiency & consistency
• Team productivity & morale through effective resource allocation, workflow optimization & positive leadership

Ideal Candidate

• 6+ years of professional design experience with 2+ years leading design teams in fast-paced environments
• Ability to balance creative excellence with business objectives & technical constraints
• Deep expertise in user research techniques, accessible design, design systems, prototyping design tools.
• Strong client relationship management skills with the ability to present design concepts persuasively
• Experience in mentoring junior designers & contributing to their professional growth
• Excellent communication & storytelling abilities that can translate complex ideas into compelling narratives
• Collaborative approach that values diverse perspectives & fosters inclusive design practices

• Excellent communication skills and approach skills
• Customer pitch and conversion skills 
• Arrange a meeting with the designer for a requirements discussion
• Onboard clients & hand it over to the designer to start the design process
• Handle escalations if any 

Good communication skills

Computer knowledge

presentable personality

Stock taking and checking

Event planning

Key Roles/Responsibilities: –

• Develop an understanding of business obstacles, create

• solutions based on advanced analytics and draw implications for

• model development

• Combine, explore and draw insights from data. Often large and

• complex data assets from different parts of the business.

• Design and build explorative, predictive- or prescriptive

• models, utilizing optimization, simulation and machine learning

• techniques

• Prototype and pilot new solutions and be a part of the aim

• of ‘productifying’ those valuable solutions that can have impact at a

• global scale

• Guides and coaches other chapter colleagues to help solve

• data/technical problems at an operational level, and in

• methodologies to help improve development processes

• Identifies and interprets trends and patterns in complex data sets to

• enable the business to take data-driven decisions

Desired Candidate Profile

• 5-7 years of relevant experience in creating and executing successful B2B marketing efforts
• Bachelors/ Masters' degree in marketing or a related field
• Excellent verbal and written communication skills
• Strong analytical skills
• Prior startup/ fintech experience preferred
• Experience working with CRM and marketing automation platforms