Engineering manager (Client facing tier 1 college only eligible

Positon Name : C/C++ Developer

Experience : 3+ Years

Work Type : Full-Time (8 hours/day)

Overlap Requirement : 4 hours/day with PST (Pacific Time)

Notice Period : Immediate

About the Role :

We are seeking a C++ Developer with strong problem-solving skills and expertise in competitive programming to contribute to cutting-edge Large Language Model (LLM) training. The role involves designing structured programming challenges and reasoning tasks to enhance AI systems’ problem-solving capabilities.

Key Responsibilities :

• Design and develop structured reasoning tasks for training LLMs.
• Create datasets to improve LLMs' ability to solve complex, multi-step problems.
• Collaborate with researchers to align task objectives with model training goals.
• Refine task designs based on model performance and feedback.
• Ensure clarity, consistency, and high quality in task descriptions.

Job Requirements :

• 3+ Years of experience in C/C++ development.
• Strong analytical and problem-solving skills, with expertise in structured reasoning tasks.
• Proficiency in English, with excellent written communication skills.
• Experience in competitive programming (LeetCode, HackerRank, GitHub profile is a plus).
• Creativity and attention to detail in designing programming challenges.

Job Description :

• We are seeking 2 experienced Senior Developers with a strong background in Java and Python, along with expertise in market risk or counterparty credit risk.
• These roles will play a crucial part in designing, building, and optimizing our risk systems, ensuring our technology supports accurate, real-time risk management and compliance.

Responsibilities :

System Design & Development :

• Design, develop, and enhance high-performance risk management applications using Java and Python.
• Collaborate with cross-functional teams to architect robust, scalable systems that handle large datasets for market and credit risk analysis.
• Implement complex algorithms and workflows to process, analyze, and report risk exposure across multiple portfolios.

Risk Systems & Data Management :

• Develop tools for efficient data processing, validation, and storage of market and counterparty credit risk data.
• Work with Quant teams to implement models for stress testing, scenario analysis, VaR (Value at Risk), and other risk metrics.
• Ensure data accuracy and consistency across various sources, enhancing data pipelines and integrations.

Required Skills & Qualifications :

Technical Proficiency:

Languages : Proficiency in Java and Python, with hands-on experience in designing and developing risk or trading applications.

Experience :

• 10+ Years of experience in software development, with a proven track record in Java and Python.
• Significant experience in financial services, specifically within risk management or related fields.
• Prior experience in building risk models, risk reporting frameworks, or risk data warehousing systems.

• Identify and develop strategic relationships with potential customers.
• Develop a strong pipeline of new customers through direct or indirect customer contact and prospecting.
• Monitor and analyze pipeline to review performance & optimize accordingly to ensure objectives are met.
• Maintain strong follow-ups and regular feedback calls ● Create lead engagement plans and strategy
• Study the details of each offering & stay abreast of updates to these offerings
• Proactively connect with leads while..ensuring consistent follow-ups, low Turn-AroundTime (TAT), and increased connectivity with multiple attempts Update and create tailored client proposals and negotiate further to close the deals

Job Title: Customer Support Executive – Voice Process

Location: Bangalore (On-site)

Experience: 0 to 2 years

Job Type: Full-time

Job Description:

We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!

Key Responsibilities:

• Handle inbound and outbound calls to resolve customer queries or concerns.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Understand customer issues and provide accurate and timely solutions.
• Update customer records and follow up on open tickets/cases.
• Escalate complex issues to the appropriate department when required.

Requirements:

• 0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).
• Fluent in English and Hindi – both verbal and written.
• Basic computer knowledge and typing skills.
• Ability to work in a fast-paced environment.
• Strong listening, problem-solving, and interpersonal skills.

Shift: Rotational Day Shifts (No Night Shift)

Working Days: 6 days a week (1 rotational week off)

Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)

Location: Bangalore (Candidates must be open to work from office)

JD-Backend Developer

Job Location: Andheri, Mumbai

Job Summary:

As a Python based Backend developer, you shall be responsible for software development of greenfield projects -an platform

for automated testing using Python as a main language. You will work with a team of developers, collaborating on projects to

create efficient and effective software solutions that meet the needs of clients or end-users in the testing domain. You will

need to have a strong understanding of Python & other languages with knowledge of test automation frameworks and tools/

libraries.

Responsibilities:

• Develop and maintain an automated testing platform using Python programming language.

• Design and implement software solutions that automate the testing process.

• Collaborate with other developers and cross-functional teams to deliver high-quality software solutions.

• Participate in code reviews, debugging, and troubleshooting to improve software quality.

• Stay up-to-date with the latest developments in Python and JavaScript programming language and related

testing frameworks and tools.

• Ensure software is delivered on-time and meets or exceeds customer expectations.

• Develop and maintain documentation related to software development processes and projects.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering or a related field.

• Proven experience as a Back-end Developer.

• Strong understanding of Python & other programming language along with its ecosystem (libraries, frameworks,

tools, etc.).

• Excellent written and verbal communication skills.

Preferences:

• Preference shall be given to local candidates

• Preference shall be given to candidates having experience in greenfield software development projects related

to automated testing.

Main tasks

• Implementation, operating and monitoring of LS system solutions on-premise and in the cloud
• Analysis and sustainable troubleshooting of system failures
• Support in the area of information and IT security
• Maintenance and further development of IT infrastructure in the field of container infrastructure and orchestration as well as on-premise hardware
• Creating system installation documentation

Qualification profile

• Successfully completed training or studies in the field of IT
• Experience in operating on-premise, public, and private cloud solutions
• Young professionals are welcome
• Good English skills
• Knowledge in the following areas
• Citrix Virtual Apps and Desktops
• Citrix ADC VPX
• Virtualization (VMware)

· Salary Package: As per Company Standards

Job Description:

Technologies/Frameworks –

·        Core Java, J2EE,

·        Spring Core and Spring MVC, Sprint Boot, Spring Security,

·        JDBC, Hibernate, RESTful APIs, SOAP WebServices

·        Knowledge of JavaScript, JQuery, AJAX, HTML5, and CSS3, Angular is added advantage

·        Junit or Mockito frameworks

·        Maven, Git

·        Knowledge Data Structures,

·        SQL, MySQL

·        Designing relational database schemas                                                                                                                                                

·        Basics of AWS, Cloud, Microservices

Must have strong knowledge and experience in Agile based software development methodologies. Knowledge of an Agile tool like Jira.

Strong knowledge of working in Integrations of 3rd party APIs and creating the new APIs.

Must have good knowledge of creating Flow diagrams, UMLs and all the required documentations.

Must have Team Lead exposure

Domain Preference

Location: Chennai

Summary of the Position:

Job Purpose:    

Genesys is the global omnichannel customer experience and contact center solution leader. With over 4,500 successful customers, our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty. 

Genesys is embracing AI and Machine Learning in delivering AI-powered products like Predictive Routing, Chat bots, and Customer Journey management. The PS Data Scientist share a passion for AI & data working with global project teams and customers to extend data science services across Genesys solutions both on premise and in the cloud.

Join us and be a part of this journey as we write Customer Success stories with these products.

Location: (Chennai/Hyderabad/Bangalore)

WHAT YOU DO:

• Interface with business customers, gathering and understanding requirements

• Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results

• Define and utilize data intuition process to cleanse and verify the integrity of customer & Genesys data to be used for analysis

• Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes

• Build, improve, and provide ongoing optimization of high quality models

• Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues and feature requests. Continuous improvement in reporting, analysis, overall process.

• Visualize, present and demonstrate findings as required. Perform knowledge transfer to customer and internal teams.

• Communicate within the global community respecting cultural, language and time zone variations

• Demonstrate flexibility to adjust working hours to match customer and team interactions

ABOUT YOU:

• Bachelor’s / Master’s degree in quantitative field (e.g. Computer Science, Statistics, Engineering)

• 2-4 years of relevant experience in Data Science or Data Engineering

• 2+ years of hands-on experience performing statistical data analysis across large datasets writing highly optimized SQL queries and utilizing Python (NumPy, Pandas) or similar software (Primary)
• Expertise with major statistical & analytical software like (Python or R or SAS) - Primary
• Experience in Snowflake, Tableau, Elasticsearch, Kibana and real time analytics solution development will be major plus (Secondary)

• Should have the application development background of using any contact center product suites such as Genesys, Avaya, Cisco etc.

• Expertise with data modelling, data warehousing and ETL/ELT development

• Expertise with database solutions such as SQL, MongoDB, Redshift, Hadoop, Hive

• Proficiency with REST API, JSON, (AWS/AZURE/GCP) - Primary

• Experience in working and delivering projects independently. Ability to multi-task and context switch between projects and tasks

• Curiosity, passion, and drive for data queries, analysis, quality, models

• Excellent communication, initiative, and coordination skills with great attention to detail. Ability to explain and discuss complex topics with both experts and business leaders

How You Do It:

How You Think: Understands the business and takes a non-traditional approach to solving common problems. Willing to draw outside the lines and find new ways to make an impact on old problems.

How You Interact: Can easily build collaborative relationships that energize individuals, teams, and the company into action. You are a global thinker and can work across locations and time zones. You are an excellent communicator and listener, and can easily persuade to drive a vision and purpose.

How You Own It: You are a hands-on executor who can drive change and clearly communicate across all stakeholders.

How You Show Up: 

Embodies Genesys core cultural values and pushes to create an authentic employee experience. You are the type of person who can succeed through ambiguity, bringing clarity where there is no roadmap, who can re-set when a change in direction is needed without getting derailed or frustrated. You are authentic and in still the trust in others.

About Us

Genesys ® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

• 6+ months of proven experience as a Data Scientist or Data Analyst
• Understanding of machine-learning and operations research
• Extensive knowledge of R, SQL and Excel
• Analytical mind and business acumen
• Strong Statistical understanding
• Problem-solving aptitude
• BSc/BA in Computer Science, Engineering or relevant field; graduate degree in Data Science or other quantitative field is preferred