Engineering Manager

Bachelor’s degree (minimum) in Computer Science or Engineering.

5-7 years of experience working as a senior–level Software Engineer

Excellent programming and debugging skills in C/C++and Python

Experience developing on Windows and Linux systems 

Experience in automation of manual tasks

Although not required, the following are a plus:  

Experience working with Build framework (Makefile, CMake, Scons), Batch/Shell scripting

Experience with Jenkins and other CI/CD tools

Knowledge of RESTful web services and docker

• Roles & Responsibilities
• Job Purpose:
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• To manage the store operations of the respective store efficiently and run it as a successful unit through effective stock management, visual merchandising and achieve the desired sales targets while ensuring the customer service of highest standards.
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• Job Context & Major Challenges:
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• A store manager has to manage the storel operations, and at the same time achieve the sales target within a stipulated budget allocated for the store. The store manager has to manage the relationship with the visual merchandising team, projects ,HR ,buying team to ensure that the upkeep training, recruitment, the maintenance of the store are proper, and has to report to the regional manager .
• The major challenges of the jobholder are:
• Lack of responsibility shown by the CCAs after few months of recruitment, low discipline levels • Screening of right candidate for accurate hiring
• Consistency of the sales inspite of daily challenges
• Consistency in delivery TC Experience daily
• Inventory management
• Rostering / people management / grievance
• Accountabilities
• Establish rapport with potential and actual customers on a daily basis • Ensure clean and safe environment for the customer
• Ensures Daily capture of customer information & Bill linking – identify gaps and suggest improvement
• Looks into pattern of information and draw inference on customer types /likings/trends /quality of information captured
• Thank you cards / Calls – process adhered to ( Tracking and ensuring business results and quality call outs
• Ensure every customer gets TC delight 100% adherence of experience delivered
• Ensure that customers become repeat customers once they enter the store.Personally develop relations with top 50 customers of the store • Track customer sales closely across segments /types on a weekly basis • Supervise customer needs and looks at new ideas to delight.
• Performance chats on a monthly basis with individuals
• 24 hours resolution for crew grievance /if escalation to close within 7 days
• Take the initiative at the store level to improve the employee engagement
• Ensure Development plan for Coache’s and their teams is managed well on a quarterly basis..
• Appraisals – Quarterly chats on performance as per KRA
• Ensure there is development plan prepared for all store

People Management

Motivate the staff during the morning briefing about daily sales targets • Rostering , Schedule shifts and ensure punctuality of staff

HR Overview

• Screening for New hires as per Evaluation matrix
• Closure of timely recruitments
• Monthly StoreTraining Calendar adhered to , and gaps are filled on a monthly basis
• Weekly Audits and check on understanding on new joinee training • Ensure 100% adherence that every customer get TC Delight - manages evaluations and trainings for the team - issues with customers sorted within 24 hours - Observes coaches and ASM and take inputs for their Teams - Training needs identified and discussed with L&D for resolution

Visual Merchandising

• Implementation of the plan along with the VM champ
• VM changes at the suitable times in the store
• Replenishment of stocks on the floor
• Ensure VM Guidelines are met before store opening and during the day • Ensures daily actions are taken on VM opening checklist
• Window Maintenance – Ensures standards are met – does a walk thru twice a day
• Gives feedback on sections before pictures are taken and sent to HO • Display change – ensures activity done and time lines adhered to • Fixture maintainace –ensures problems are timely fixed.
• New GTM Window installations – timely done
• Track sales from merchandise going to stylists

Standard Operating Procedures

• Ensures that store opening/closing standards are followed properly,if gaps helps improve system
• Drives Store PnL
• Responsible for personnel planning, work hours, store / team holiday plan
• Inventory management and planning for each product category • Drives Store CRM Managements
• Ensure Timely closure on MIS / Reports Etc Ensure that the housekeeping staff follows the checklist properly
• Control mechanical maintenance of lights, air-system, electrical equipment

Accountabilities

• Reports property damage, request needed repairs within company time frames
• Conducts monthly meetings with different stakeholders
• Ensure proper installation of signage display façade properly cleaned • Daily Counts – Supervision of accuracy and timely reports sent. • Inward /Outward – Resigters maintained ,weekly supervision on dispatch / signs off on compliance
• Manages External Relations –Landlords / Mall team/ vendors

Cost Management

• Schedule the expenditures for the month(petty cash management)
• Follow the preventive maintenance schedule to reduce the costs
• Maintain the safety, energy consumption, and expenses reports
• Control costs incurred on the services provided by the vendors
• Control cash deposits and submission of credit slips on a daily basis
• Maintain records pertaining to customer discounts, schemes
• DMS – Supervision of DMS entry weekly and sufficient funds for store to run

Achievement of sales targets

• Explain & drive the sales targets to Managers on a daily basis • Coordinates with RM on Monthly Targets
• Contribute to the team efforts for accomplishing desired results by setting objectives and directions for KPI’s ,category revenue, competiton analysis,market trends
• Analyze sales very 3 hours to better daily performance
• SMS to be sent to the RM as required
• Motivate store team to achieve daily targets
• Understand Business on a MTD/WTD/FTDbasis and briefs coaches .

Shrinkage control

• Ensure the global count is done accurately on a daily basis and reports sent to HO
• Ensure that nobody from the staff indulges in pilferage and other activities
• Co-ordinate with security guard & staff to keep a watchful eye on customers
• Anticipate problems & preempt them by coming up with creative solutions
• Constantly identifies areas of improvement, takes initiative to drive them

People Management- Demonstrates ability to holistically monitor various HR analytics like workforce planning, staffing levels, engagement scores, salary costs, attrition levels

Competencies- Works with individuals to identify areas of development, works to improve them

Work Standards- Sets standards for excellence to achieve a high level of quality • Accepts responsibility of outcomes of one’s work; admits mistakes and refocuses efforts

Provides encouragement and support to others in accepting responsibility; does not accept others’ denial responsibility without questioning

Raises the bar and repeatedly encourages the team to continually improve. Allocates appropriate resources to get the work done • Provides clear, thorough & timely feedback on work performance to individuals.

Gets Results- Raises the bar and repeatedly encourages the team to continually improve. Allocates appropriate resources to get the work done • Provides clear, thorough & timely feedback on work performance to individuals

Customer Relations- Works to educate the customers so that they are fully aware of products Establishes good interpersonal relationships by helping people feel valued

Handles upset customers by hearing the customer, empathizing, apologizing, and taking personal responsibility for resolving customer problems/issues

Team Work- Builds strong teams that capitalize on differences in expertise, competencies

Champions collaborative team working across departments/ functions • Proactively works with colleagues to develop solutions to their issues

Do you love leading a team of engineers, coding up new products, and making sure that they work well together? If so, this is the job for you.

As an Engineering Manager in Unscript, you'll be responsible for managing a team of engineers who are focused on developing new products. You'll be able to apply your strong engineering background as well as your experience with large-scale development projects in the past.

You'll also be able to act as Product Owner (we know it's not your job but you'll have to do this :) ) and make sure that the team is working towards the right goals. 

Being the Engineering Manager at Unscript means owning up to all things—from technical issues to product decisions—and being comfortable with taking responsibility for everything from hiring and training new hires, to making sure you get the best out of every individual.

About Us:

UnScript uses AI to create videos that were never shot. Our technology saves brands thousands of dollars spent in hiring influencers/actors, shooting videos with them. UnScript was founded by distinguished alums from IIT, with exemplary backgrounds in business and technology. UnScript has raised two rounds of funding from global VCs with Peter Thiel(Co-founder, Paypal) and Ried Hoffman ( Co-founder, Linkedin) as investors. 

Required Qualifications:

• B.Tech or higher in Computer Science from a premier institute. (We are willing to waive this requirement if you are an exceptional programmer).

• Building scalable & performant web systems with clear focus on reusable modules.

• You are comfortable in a high paced environment and can respond to urgent (and at times ambiguous) requests

• Ability to translate fuzzy business problems into technical problems & come up with design, estimates, planning, execution & deliver the solution independently.

• Knowledge in AWS or other cloud Infra.

The Team:

Unscript was started by Ritwika Chowdhury. Our team brings experience from other foremost institutions like IIT Kharagpur, Microsoft Research, IIT Bombay, IIIT, BCG etc. We are thrilled to be backed by some of the world's largest VC firms and angel investors. 

Key Responsibilities

• Primarily responsible for the design, development and testing of LTE features for small cell system being developed by Mavenir
• Software development (code & test) of their modules with no supervision. Ability to do high level design and review low-level design/code.
• Accurate estimation of their work.
• Participate in architecture discussions.
• Adherence to development process and quality metrics.

Job Requirements

• Good understanding of 5G,  LTE and/or UMTS standards.
• Knowledge of 3GPP NR, EUTRAN procedures.
• Knowledge on any of the protocols like RRC, MAC, RLC, LTE/NR L3/L2 protocol stacks.
• Knowledge of RRM, Tr069 interface, NETCONF, YANG.
• Experience of developing UNIX/Linux applications.
• Excellent knowledge of C, data structures and operating systems.
• Knowledge of Network virtualisation concepts will be a plus.
• Experience of any of the following would also be an advantage: IP Networks and Protocols, SCTP, MTP3, M3UA, SS7, SCCP, HNBAP, RUA, RANAP, S1AP, GTP
• Good knowledge of any of version control system like SVN, MKS, clearcase.
• Good team player with knowledge of Agile methodology will be a plus

Department : Sales / EduTech

Experience in Sales (Solution Sales) B2B, Institutional & Corporate 

Min 2-4 Years in EdTech and Overall 6 - 10 Years

Education - B.Tech/B.Com /B.SC/MBA

Role: Individual Contribution

Responsibilities:

• In Depth understanding of the company’s product & integrated solution and its impact on student learning.
• Creation of Sales pipeline & lead generation.
• Understanding the school owner persona and requirement to pitch the appropriate solution matching their need.
• To conduct Product demo and academic discussions with schools.
• Negotiate contracts and close agreements to maximize win-win for successful partnerships to the company’s mission and handover to the Key Account team.
• Maintain the CRM with timely and accurate information.
• Support the KAM team in transition from sign up till operationalisation.
• Support marketing for lead generation campaigns.
• Maintain strong industry knowledge which includes but not limited to competitive offerings & customer aspirations (School Owners, Teachers, Parent, Students).
• Adherence to the sales process

Requirements:
Should be amongst the Top quartile performers & have been formally recognised.

Excellent Communication & Presentations, account risk analysis, negotiation and collaboration skills. 

Locations :-