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Account Manager - Technical Support
Account Manager - Technical Support
Goodera's logo

Account Manager - Technical Support

Rahul Agarwal's profile picture
Posted by Rahul Agarwal
1 - 4 yrs
₹2L - ₹4L / yr
Bengaluru (Bangalore)
Skills
Technical support
Communication Skills
Hard working
Responsibilities: - Provide technical support for customers to support product processes- Address all product-related queries on time- Train customers to use products effectively- Provide developers with customers- feedback to help identify potential new features or products- Report on product performance- Identify solutions to reduce support costs- Analyze customers- needs and suggest upgrades or additional features to meet their requirements- Liaise with the sales department to win new business and increase sales- Establish best practicesRequirements : - Proven work experience as a Technical account manager- Solid technical background with hands on experience in digital technologies- Familiarity with software and development lifecycle- An ability to gasp customers- needs and suggest timely solutions- Excellent verbal and written communication skills- Strong analytical and problem-solving skills- BSc degree in Computer Science or relevant field
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Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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About Goodera

Founded :
2014
Type :
Products & Services
Size :
100-1000
Stage :
Profitable
About
Goodera is a state of the art technology platform that helps companies measure and communicate impact and ROI of CSR, Sustainability and volunteering initiatives. Currently, 200+ corporates (24 in Fortune 500) including P&G, Target, Dell, GAP, Abbott, Amazon are using the Goodera platform across 90+ countries to track, monitor and measure 250mn+ development capital annually to 6mn+ beneficiaries.
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F22Labs Global
at F22Labs Global
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F22 Labs was started in 2014 by Murtuza and Hari, 2 childhood friends who always dreamt of starting a business of their own. After working at leading startups initially in their careers, they decided to take the plunge.


Over the last 9 years, we’ve been fortunate and blessed to have worked with 250+ entrepreneurs, who have trusted us with their dream of building their startups. Some of them include Hollywood celebrities like BJ Novak and Fortune 500s like Pizza Hut Inc.


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F22 Labs has won the Top 10 Software development company awards from highly respected Clutch.co for multiple years.


One cool thing about working at F22 Labs is you can never be bored. We’re working on various products cutting across different industries like: HealthCare, Non Profits, Entertainment, B2B SaaS, Ecommerce, Fashion, Sports, Travel, Fintech, Marketplaces, EdTech, LegalTech, IOT.


We have presented our products at international conventions like WebSummit Lisbon, RiseConf HongKong, Collision Conf New Orleans, Pizza Expo Las Vegas


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* Lead the scrum team in using Agile methodology and scrum practices

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* Approachable and helpful founders a.k.a leaders to guide your career and much more…

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3-steps process:

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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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