Account Manager - Technical Support

Who are we ?

Searce means ‘a fine sieve’ & indicates ‘to refine, to analyze, to improve’. It signifies our way of working: To improve to the finest degree of excellence, ‘solving for better’ every time. Searcians are passionate improvers & solvers who love to question the status quo.

The primary purpose of all of us, at Searce, is driving intelligent, impactful & futuristic business outcomes using new-age technology. This purpose is driven passionately by HAPPIER people who aim to become better, everyday.

Tech Superpowers

End-to-End Ecosystem Thinker: You build modular, reusable data products across ingestion, transformation (ETL/ELT), and consumption layers. You ensure the entire data lifecycle is governed, scalable, and optimized for high-velocity delivery.

The MDS Architect. You reimagine business with the Modern Data Stack (MDS) to deliver Data Mesh implementations and real value. You treat every dataset as a measurable "Data Product with a clear focus on ROI and time-to-insight.

Distributed Compute & Scale Savant: You craft resilient architectures that survive petabyte scale volume and data skew without "breaking the bank. You prove your designs with cost-performance benchmarks, not just slideware.

Al-Ready Orchestrator: You engineer the bridge between structured data and Unstructured/Vector stores. By mastering pipelines for RAG models and GenAl, you turn raw data into the fuel for intelligent, automated workflows.

The Quality Craftsman (Builder @ Heart): You are an outcome-focused leader who lives in the code. From embedding GDPR/PII privacy-by-design to optimizing SQL, Python, and Spark daily, you ensure integrity is baked into every table

Experience & Relevance

Engineering Depth: 7-10 years of professional experience in end-to-end data product development. You have a portfolio that proves your ability to build complex, high-velocity pipelines for both Batch and Streaming workloads

Cloud-Native Fluency: Deep, hands-on experience designing and deploying scalable data solutions on at least one major cloud platform (AWS, GCP, or Azure). You are comfortable navigating the nuances of EMR, BigQuery, or Synapse at scale.

Al-Native Workflow: You don't just build for Al you build with Al. You must be proficient in using Al coding assistants (e.g.. GitHub Copilot) to accelerate your delivery and have a track record of building the data foundations required for Generative Al.

Architectural Portfolio: Evidence of leading 2-3 large-scale transformations-including platform migrations, data lakehouse builds, or real-time

analytics architectures.

Client-Facing Acumen: You have direct experience in a consultative, client-facing role. You can confidently translate a CEO's business vision into a Lead Engineer's technical specification without losing anything in translation.

The "Solver" Mindset: A track record of solving 'impossible data problems-whether it's fixing massive data skew, optimizing spiraling cloud costs, or architecting 99.9% available data services.

Requirements:

• Proven experience as an HRBP, preferably in large-scale, fast-paced environments.
• Awareness of key HR metrics like attrition, shrinkage, WFM, etc.
• Strong experience in event management, including planning and executing large-scale events.
• Ability to use technology and digital media to enhance communication effectiveness.
• Proficiency in Microsoft Office tools (Publisher, Word, Excel, PowerPoint, SharePoint, Live Meeting).
• High energy, drive, enthusiasm, initiative, and commitment.
• Excellent communication, influencing, and interpersonal skills with an approachable style.
• Strong judgment, patience, and tact in challenging situations.
• Willingness to work night shifts.

Mandatory Criteria (Can't be neglected during screening) :

• Candidate must have minimum 10 years of experience in Human Resource Management as a DM or Manager, including team management experience and fluent communication skills.
• Candidate must have handled at least 1300 employee headcount.
• Candidate must be at Manager or Deputy Manager level currently (Assistant Manager designation will not be considered).
• Need candidates from BPO, KPO, or BPM industry only.
• Candidate must have strong expertise in Excel (Pivot, VLOOKUP, formulas, MIS reporting etc.)
• Candidate must be comfortable working in evening/UK shifts (5:30 PM – 3:00 AM).
• Candidate should have experience in HR Operations, Recruitment, Payroll, Compliance and conducting new joiner orientations.

DESIRED SKILLS AND EXPERIENCE

 Strong analytical and problem-solving skills

 Ability to work independently, learn quickly and be proactive

 3-5 years overall and at least 1-2 years of hands-on experience in designing and managing DevOps Cloud infrastructure

 Experience must include a combination of:

o Experience working with configuration management tools – Ansible, Chef, Puppet, SaltStack (expertise in at least one tool is a must)

o Ability to write and maintain code in at least one scripting language (Python preferred)

o Practical knowledge of shell scripting

o Cloud knowledge – AWS, VMware vSphere o Good understanding and familiarity with Linux

o Networking knowledge – Firewalls, VPNs, Load Balancers

o Web/Application servers, Nginx, JVM environments

o Virtualization and containers - Xen, KVM, Qemu, Docker, Kubernetes, etc.

o Familiarity with logging systems - Logstash, Elasticsearch, Kibana

o Git, Jenkins, Jira

Job Description :-

Roles and Responsibilities:

• Conducting market research to identify potential opportunities for growth, including identifying new markets for existing products or developing new products for untapped markets.
• Identifying the correct decision makers in the companies and setting up the meeting to understand their requirements and products can help them. 
• A seasoned sales professional with an innate hunter mentality who has a proven track record of over-achieving sales revenue growth targets. 
• Actively approach targeted business clients (telephone, email, social networks, events, etc.) Search for new client leads and ability to build a new sales pipeline. 
• An individual with an innate sense of ownership & successfully works towards closing deals. 
• Supervise the activities of sales representatives and team in order to meet sales targets. 
• Maintain an updated knowledge of the company's goals, vision, and values to ensure appropriate prioritizing. 
• Collaborate with sales management to plan and develop effective sales strategies and to also set goals and targets. 
• Maintain contact with clients in order to create a good working relationship that fosters increased sales and customer base. 
• Strong expertise in b2b sales pipeline management and marketing management. 
• Knowledge of reporting, efficiency, and analytic techniques.

Desired Skills and Requirement:

• Working experience as an Assistant Sales Manager or a similar role in the Sales Department.  
• Ability to work in a fast-paced working environment. 
• Knowledge and experience using effective sales strategies.
• Excellent problem-solving abilities. 
• Good oral and written communication skills. 
• Ability to demonstrate excellent leadership skills. 
• Excellent ability to make a timely decision. 
• Good sales and people skills. 
• Strong expertise in b2b sales pipeline management and marketing management.
• Knowledge of reporting, efficiency, and analytic techniques.

Location: Gurugram

Are you interested in joining the team behind Amazon’s newest innovation? Come help us work on world class software for our customers!

The Amazon Kindle Reader and Shopping Support Engineering team provides production engineering support and is also responsible for providing multifaceted services to the Kindle digital product family of development teams and working with production operations teams for software product release coordination and deployment. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success

Job responsibilities

• Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
• Work on operations and maintenance driven coding projects, primarily in Java and C++
• Software deployment support in staging and production environments
• Develop tools to aid operations and maintenance
• System and Support status reporting
• Ownership of one or more Digital products or components
• Customer notification and workflow coordination and follow-up to maintain service level agreements
• Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set

BASIC QUALIFICATIONS

• 4+ years of software development, or 4+ years of technical support experience
• Experience troubleshooting and debugging technical systems
• Experience in Unix
• Experience scripting in modern program languages
• Experience in agile/scrum or related collaborative workflow
• Experience troubleshooting and documenting findings

PREFERRED QUALIFICATIONS

• Knowledge of distributed applications/enterprise applications
• Knowledge of UNIX/Linux operating system
• Experience analyzing and troubleshooting RESTful web API calls
• Exposure to iOS (SWIFT) and Android (Native) App support & development

We are hiring PHP Developer

Strong understanding of core PHP, MySQL, JavaScript, and any PHP framework Can handle projects independently and should be a good team builder. -Excellent Technical knowledge is a must. I-Excellent problem-solving skills and love a technical challenge.Must have prior experience in WordPress, Codeigniter, Laravel, MVC.

Responsibilities and Duties

• Build efficient, testable, and reusable PHP modules

• Solve complex performance problems and architectural challenges

• Write “clean”, well-designed code

• Produce detailed specifications

• Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality

• Contribute to all phases of the development life cycle

• Follow industry best practices

• Develop and deploy new features to facilitate related procedures and tools if necessary

• Required Experience, Skills, and Qualifications

• Core knowledge of PHP 5. X.X

• Good knowledge of APACHE / NGINX configurations

• Good knowledge of MySQL / SQL queries.

• Strong OOPS concept and OOPS usage in PHP.

• Knowledge of MVC Architecture (Codeigniter) based frameworks in PHP.

• Good Skills in HTML, HTML 5. javaScript / Jquery, CSS and AJAX.

• Good Skills in J

• Proven hands-on experience of CMS like Magneto, Word press,

• WooCommerce would be a plus point

• Must have knowledge of WordPress theme Building from Scratch.

• Must be able to handle multiple projects and deadlines.

• Must have Working experience with WordPress themes and Plugins

Additional Skills:

• Good analytical, reasoning, logic, and troubleshooting skills.

• Decent communication.

• Having worked on Linux / Ubuntu systems.

• Job Location: Indore
• 5Dayworking

• Relevant experience in building a mobile application using React Native.
• Your primary focus will be on developing user interface components for mobile and implementing them following well-known React workflows. (such as Flux or Redux)
• You will ensure that these components and the overall application are robust and easy to maintain. 
• You will be coordinating with the rest of the team working on different layers of the infrastructure. 
• Should have published at least 2 live hybrid mobile applications. 
• Good understanding of Android / iOS / Web design guidelines, SDK and excellent JavaScript skills. 
• Expertise in RESTful APIs development. 
• Expertise with code testing best practices, including unit and integration testing to ensure a quality of code. 
• Familiarity with code versioning tools such as Git, TFS and Agile/SCRUM Development methodologies