ENGINEERING MANAGER @REBEL FOODS
About Us
We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as we are building the world's most valuable restaurant company on the internet, superfast.
The opportunity for us is immense due to the exponential growth in the food delivery business worldwide which has helped us build 'The World's Largest Internet Restaurant Company' in the last few years. Rebel Foods current presence in 7 countries (India, Indonesia, UAE, UK, Malaysia, Singapore, Bangladesh) with 15 + brands and 3500+ internet restaurants has been build on a simple system - The Rebel Operating Model.
While for us it is still Day 1, we know we are in the middle of a revolution towards creating never seen before customer-first experiences. We bring you a once-in-a-lifetime opportunity to disrupt the 500-year-old industry with technology at its core.
We urge you to refer to the below to understand how we are changing the restaurant industry before applying at Rebel Foods.
https://jaydeep-barman.medium.com/why-is-rebel-foods-hiring-super-talented-engineers-%20b88586223ebe" target="_blank">link 1
https://jaydeep-barman.medium.com/how-to-build-1000-restaurants-in-24-months-the-rebel-method-%20cb5b0cea4dc8" target="_blank">link 2
https://medium.com/faasos-story/winning-the-last-frontier-for-consumer-internet-5f2a659c43db" target="_blank">link 3
https://medium.com/faasos-story/winning-the-last-frontier-for-consumer-internet-5f2a659c43db" target="_blank">link 4
Engineering History @ Rebel
In order to understand more about the challenges that you might face at Rebel, it’s important that we go back to the inception and get acquainted about our journey to date. From the times when excel sheets served as our POS system at stores having one brand, to our evolution as a company that uses smart kitchens - we have traversed the phone, web, and app channels over time. From being a single brand restaurant, we moved to be a parent company with a dozen restaurant brands under the umbrella, while simultaneously moving our operations from a single kitchen to more than 300 locations across 30 cities in India and in a few international locations. The team of engineers at Rebel has built one of the most unique platforms in the world that can not only help operate a kitchen with multiple brands but also aids in operating business at scale. To give you additional perspective, the team has built more than 40+ products in the last 4.5 years. The innovation spans through technologies like polygon architecture (dynamic delivery radius) for a multi-brand operation from a kitchen, to managing each step of the kitchen ops — queuing, load/prep time, batching of orders, out of the door algorithms; inventory prediction based on consumption data, personal
recommendation engine, deep integration with every aggregator, last-mile delivery app, CRM systems, multiple brand websites and apps, reporting and analytics systems, and more. Everything that was mentioned has been built on a tech stack developed by our Engineers. This enabled us to tackle the massive complexity of a multi-brand operation while keeping all parts of the business supremely efficient and optimized.
Future of Engineering @ Rebel
We are now building Engineering 2.0 at our company. The vision is to make technology the Brain (AI, Machine Learning, analytics to drive every business decision of the company), the Body (robotics led automation at our Kitchens, driving tremendous operational efficiency), and the Mind ( building an AI/ ML-driven virtual personal butler for customers across app, web, and voice, like Netflix of food) at Rebel. This will mean working across technologies and product/engineering teams to build solutions that would be “first - time” in the world. Engineering @ Rebel will break new grounds.
An opportunity to revolutionize the restaurant industry
Here, at Rebel Foods, we are using technology and automation to disrupt the traditional food industry. We are focused on building an operating system for Cloud Kitchens - using the most innovative technologies - to provide the best food experiences for our customers.
You will enjoy working with us, if:
- You are passionate about solving customer problems using people, processes and technology
- You are an engineer at heart, obsessed with high quality software
- You have a flair for good technical and organizational design
- You are unafraid of making bold decisions to eliminate inefficiencies and improving the velocity of software development
- You are an owner and take responsibility for outputs and outcomes
- You are willing to dive deep to solve complex software issues
- You are a teacher and mentor
Our technology ecosystem:
- Languages: Java, Typescript, Javascript, Ruby
- Frameworks and environments: Spring Boot, NodeJS, ExpressJS
- Databases: AWS Aurora MySQL, MongoDB
- Cloud: AWS
- Microservices, Service Oriented Architecture, REST APIs, Caching, Messaging, Logging, Monitoring and Alerting
- CI/CD and DevOps
- Bitbucket, Jira
You will mostly spend time on the following:
- Leading a team of software engineers; owning and developing the roadmap to support your long term vision for the services and conducting tactical execution at the same time
- Hiring, mentoring and coaching your direct reports to be the best they can be, both in their current roles and in their careers
- Liaising with product, business and leadership teams to ensure business priorities are met
- Continuously improving management and engineering processes. Planning, estimating projects and tasks and ensuring software development best practices are being followed
- Working closely with engineers on day to day activities, including writing, reviewing and troubleshooting code
- Owning services, and managing ongoing features, fixes, and daily operations of services
- Teaching and mentoring team members
We’re excited about you if you have:
- At least 15 years of experience in software development, including experience building microservices and distributed systems
- Built and led high performing engineering teams
- Experience working with complex, high traffic, and consumer facing distributed platforms
- Proven engineering knowledge and experience
- The ability to operate at a managerial level as well as diving deep and getting your hands dirty when required
- Experience in establishing software development processes and practices; A track record of good project planning and execution
- Good communication skills, both in person and via the keyboard
- Made decisions that impacted technical design, development and planning for one or more projects / programs that impacted multiple teams or functions.
- Good programming skills in one or more languages: Java, Typescript, Javascript, C#, C++, Python or Ruby
- Experience working in Cloud environments: AWS or Azure or GCP
- Experience building secure, configurable, observable services
- Excellent troubleshooting and problem-solving skills
- The ability to mentor and teach junior and senior engineers
- The ability to collaborate effectively within and across engineering, product and business teams
Shubham Vishwakarma
Full Stack Developer - Averlon
About Rebel Foods
About
At Rebel Foods, we are challenging this status quo as we are building the world's most valuable restaurant company on the internet, superfast. The opportunity for us is immense due to the exponential growth in the food delivery business worldwide which has helped us build 'The World's Largest Internet Restaurant Company' in the last few years. Rebel Foods current presence in 7 countries (India, Indonesia, UAE, UK, Malaysia, Singapore, Bangladesh) with 15 + brands and 3500+ internet restaurants has been built on a simple system - The Rebel Operating Model. While for us it is still Day 1, we know we are in the middle of a revolution towards creating never seen before customer-first experiences. We bring you a once-in-a-lifetime opportunity to disrupt the 500-yearold industry with technology at its core.
Here, at Rebel Foods, we are using technology and automation to disrupt the traditional food industry. We are focused on building an operating system for Cloud Kitchens - using the most innovative technologies - to provide the best food experiences for our customers.
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Role: Director of Field Sales
About the Role
If you have a flair for the field, you love achieving targets, thrive in managing large teams, enjoy the blend of the chaos & the nuances of data, with a dream to take this from a 12 cr to a 50 Cr team (ARR), then we would love to have a chat with you.
We envisaged this vertical to drive and tap the unlimited potential of the retail market across India. It's a wonderful problem to solve considering the vertical has grown 6X in 12 months.
As the Director of Field Sales, you will be responsible for leading a large sales team and driving revenue growth for the company. You will work closely with the executive team to develop and execute the company's sales strategy, while also managing the day-to-day operations of the sales team.
What you will be doing
● Develop and execute a comprehensive sales strategy that drives revenue growth for the company
● Build and lead a high-performing sales team of 200+ that consistently exceeds sales targets
● Develop and maintain strong relationships with key customers and partners
● Analyze sales data and market trends to identify opportunities for growth
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goals
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metrics
What we are looking for
● Someone with 10 + years of experience managing a sales team in product-based start-up
● Someone who has successfully managed field sales of more than 200 people in the past
● Someone who has seen a scale of at least 50 crore net revenue per annum
● Someone who is analytically strong and has a good grip on numbers
ABOUT Loop AI:
LoopAI is a fast-growing early stage startup led by VCs, executives and repeat entrepreneurs who are building the US's first "Delivery Intelligence Platform" a smart operator to manage your 3P Delivery Business. Loop AI's platform provides instant visibility all the operational metrics and helps structure your finances, accounting using AI. LoopAI's customers are seeing 10X ROI from the engagements. We are working with some of the large brands in the US on track to manage 0.5$B payouts.
LoopAI has grown 3x month on month for the past 4 months, counting more than 5000 Locations by end of the year. Including 2 of the world's top-10 virtual brands, 2 of the top-10 CPA firms in the US.
We process a Million Orders every month and store TerraBytes of data to build our intelligence platform
SUMMARY :
LoopAI is looking for a talented Customer Success Manager with a focus on RESTAURANTS who will manage a book of customer business. The Customer Success team serves as subject matter experts, trusted advisors, and advocates to Loop's customers. You will drive the continued success of our customers while helping to build a world-class Customer Success function. You will engage with accounts managing customers' needs ensuring product adoption and revenue retention.
A successful candidate will be highly strategic, analytical, resourceful, customer-focused, team-oriented, and will have an ability to work under time constraints to meet deadlines. We are looking for someone with a proven track record of managing a diverse set of customers while helping to build customer success programs in a SaaS startup company.
If you are looking to grow your career in AI based products Loop is the exact location you are looking for
RESPONSIBILITIES :
- Own onboarding, nurturing, retention, up-selling and ongoing success for all customers
- Refine the customer journey, design listening points and define/refine the segmentation of customer base to ensure highly efficient alignment of resources
- Engage actively in client discussions to position the value of our solution
- Partner with cross functional teams to ensure customer feedback is incorporated into the product roadmap
REQUIREMENTS:
- Deep understanding of the Customer Success function
- Incredible precision, attention to detail, and organization skills
- 3+ years of customer success experience
- Demonstrated experience in presenting complex data in understandable ways to address customers business questions
- Demonstrated experience using analytical tools to measure performance, determine improvements and innovations, and make adjustments accordingly
- Entrepreneurial spirit, a self-starter, who is internally driven to make an impact on both the customer and a growth directed organization
- Experience working with cross-functional teams and projects
- Aptitude for being organized with flexibility to deliver results in a fast-paced environment
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Proven ability to leverage business intelligence and analytics tools to perform analyses and measure the impacts of your initiatives on key metrics such as activation, adoption and retention.
Experience with Restaurants is required
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Full Stack Developer - Averlon