Engineering Head

About the role:

Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.

Responsibilities:

• Handling customer queries and managing customer coordination

• Approach all queries with customer centric attitude

• Manage data and MIS reports

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

• Min 1 to 3 years’ experience in a customer support role

• Can handle voice and non-voice process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.

Qualification

• Bachelor's degree in Any filed

• 0-1 years experience in a customer support role

• CTC Compensation upto 2.50 LPA to 3.50 LPA

🚀 Were Hiring: Staff Engineer – Computer Vision & Machine Learning 🚀

📍 Location: Gurugram

💼 Experience: 7-10 Years

About the Role

We are seeking a passionate Computer Vision and Machine Learning expert to develop advanced solutions in medical imaging. If you’re excited about challenges like image segmentation, object detection, and 3D reconstruction, let’s connect!

Mandatory Technical Skills:

✅ Programming Languages: Proficiency in C++, Python, and C#.

✅ Computer Vision Expertise: Experience with OpenCV for tasks such as:

• Image Segmentation
• Object Detection
• Pattern Recognition
• 3D Reconstruction
• ✅ ML/DL Frameworks: Proficiency in TensorFlow, PyTorch; hands-on experience with models like YOLO, U-Net, ResNet, VGG.
• ✅ Image Processing: Strong understanding of:
• Color-space transformations
• Histogram/Contrast enhancement
• Morphology and frequency domain filtering
• ✅ Medical Imaging Knowledge: Familiarity with modalities like CT, MRI, Ultrasound.
• ✅ Algorithms & Data Structures: Solid problem-solving, optimization, and analytical skills.

Additional Preferred Skills:

🔹 Advanced C++ (STL, multithreading, design patterns).

🔹 Python libraries: Numpy, Pandas, Scikit-learn.

🔹 Knowledge of tools like VTK, ITK, or MITK.

🔹 Understanding of healthcare regulations (e.g., FDA, CE).

Why This Role?

You’ll build cutting-edge Computer Vision and Machine Learning solutions for healthcare, making a meaningful impact on lives.

About the Company:

Sprouts is an AI powered GTM intelligence platform for B2B companies. Sprouts aims to become the Master OS on top of the company's entire martech stack. We are integrating multiple sales and marketing products into an all-in-one platform, adding smart workflows and machine learning/LLM based intelligence applications to increase qualified pipeline and funnel conversions. Sprouts is growing fast, has an experienced founding team and is funded by top tier investors.

We are looking for a Frontend developer with ReactJS experience to join our team at Sprouts Responsibilities

● Code highly scalable software components based on the latest version of React, Redux, RxJs, CSS, HTML

● Build UI and visualization for showing massive data and user workflows

● Build complex web applications using TypeScript and related technologies

● Build highly reusable and shared components as part of our next-generation UI Platform. All team members play a pivotal role in the success of the product, with everyone sharing a voice in product, experience, and engineering.

● Translate designs from wireframes and low-fit prototypes provided by the UI/UX

● Contribute to the UI style guides and a UI component library, creating reusable components

● Write application interface codes using JavaScript following react.js workflows Requirements Experience: 3+ Role: Software Engineer – the final role will depend on the candidate’s experience and credentials Education: BE/B. Tech/MCA/M.Sc./MTech Technology Stack: React, Redux, RxJs, CSS, HTML

Required technical skills

• 3+ years of experience as a software developer using GoLang with > 3 years prior experience in an Object Orientated language
•  At least 1 year working experience on Linux operating system

Nice to have:

• Experience in the finance industry or knowledge of financial products/markets
• BA/BS in Computer Science or equivalent practical experience
• Java experience
• Experience with multi-tier application architecture and streaming systems
• Message streaming using Kafka
• Knowledge and experience adhering to software development life cycle best practices including test-driven development, unit testing discipline, agile development, and CI/CD strategies
• Working knowledge of building and deploying distributed systems      
• Experience with cloud technologies like Kubernetes, Docker, AKS

Roles And Responsibilities:

Taking the lead in driving inquiries and admissions for the online learning programs provided by HeyCoach.

Overseeing the complete sales life cycle, which includes engaging with a substantial number of qualified leads and guiding them through the enrollment process until final conversion.

Providing counseling and guidance to experienced professionals through phone or email interactions, assisting them in identifying courses that align with their career progression, and recommending the most suitable options.

Requirements

Strong technical aptitude and familiarity with technology-driven products and solutions.

Prior experience in successfully handling sales or business development with deals or transactions of a value exceeding 20,000 units of currency.

A minimum of 1-6 years of experience in the EdTech industry business-to-consumer (B2C) sales.

Demonstrating excellent proficiency in both verbal and written English communication is essential, knowing regional languages will be the cherry on the cake.

Having basic knowledge or preliminary experience with Customer Relationship Management (CRM) systems is preferred.

Lead Gen Executive – Day/ Night Shift

Job Description

• Work closely with the sales team in identifying target markets, target accounts and services to be covered in the business development (lead generation) activity.
• Plan and oversee segment and account level research and map the account, identify potential clients, identify key needs.
• Oversee Contact database management – data sourcing, contact qualification, classification, communication and updates.
• Plan out lead generation campaigns with the head of field marketing, including email and calling campaign plan, lead qualification follow-up and nurturing.
• Oversee calling, lead qualification and handover to sales.

Tracking and Reporting

• Report weekly activity and log all lead related data.
• Pipeline reporting and tracking from lead to pursuit to closure.

KRAs-            

• Development and execution of quarterly and yearly lead generation plan.
• Performance indicators will include-
• Quality of leads generated
• Progression of leads into opportunities
• Number of deal closures and new client acquisition
• Value of business generated
• Overall team management, training, and performance management

Requirements:-

• Experience: 1- 3 years
• Ability to work in a goal oriented environment under pressure.
• Strong interpersonal, written and communication skills a must.
• Experience working with multiple products and services.
• Confident and polished phone prospecting skills required.
• Outstanding skill in the use of Word, Excel, and various email programs.

What you need to have:

• CA Qualified (Minimum 3 years of post-qualification experience)
• Should have experience working in high growth companies and handling voluminous data.     
• Experience of managing a team of 7-10.    
• Deep inclination towards automation/ technology optimization
• High level of analytical skills 
• Extremely good level of communication skills 
• Experience working in a startup would be preferred.       

Roles & responsibilities

• Learn & understand our products/services, and our current/ prospective clients well.
• Understand client pain points, requirements and correlate our solutions and client requirements.
• Source new sales opportunities through outbound reach, cold emails, chats or phone calls, or anything to reach out to prospective customers.
• Respond, engage and qualify inbound leads and inquiries.
• Engage current users to expand awareness, educate, ask for referrals, identify new opportunities.
• Execute planned sales activities and develop a target list of high potential new customers.
• Resolve client complaints regarding sales and services.
• Achieve monthly & quarterly targets.
• Perform effective online demos to prospects.
• Effectively communicate and collaborate with the internal engineering team to provide the best product/ solution to the client.

Desired Candidate Profile: -

• Candidates should have 0- 2 years of sales experience, (solution sales approach) preferably in a high-tech environment and/ or Internet technology environment.
• Consistent track record of success in closing business, and creating and managing a pipeline of opportunities.
• Highly motivated and professional with excellent communication skills.
• Highly confident and goal-oriented.
• Ability to communicate with senior-level management
• Good leadership and team working skills.
• Must possess the highest level of ethics and integrity.

Are you looking to work in a fast-paced technology company that helps you grow in your career? A job that allows you to be part of a high-growth passionate environment that rewards your hard work with extremely aggressive learning? Come to work in the VizExperts' R&D team and be a part of our growth story!

The VizExperts! (https://www.vizexperts.com/about-us">https://www.vizexperts.com)

VizExperts works in high growth areas like Virtual & Augmented Reality. We serve Global & Domestic Enterprise customers on their Digital Transformation journey. VizExperts has a cool & innovative product profile with infinite growth opportunities awaiting you! We have been voted as the top Virtual Reality company in Asia Pacific and are growing fast into new markets with our cool new product, Exxar. 

We have our global presence along with headquarters in USA, Malaysia and Bangladesh.

Product ( https://www.exxar.cloud/">https://www.exxar.cloud )

Exxar is a product line that accelerates Digital Transformation for enterprise clients. Exxar CAD is a SAAS software product that works alongside CAD applications and transforms them into a VR-enabled Design Review & Validation tool. A large number of clients have adopted this technology in the Manufacturing (Automotive, Shipbuilding, Railways, Heavy Engineering) and Engineering Education (IITs, private engineering colleges) verticals. 

Graphics Developer

We are looking for smart engineers with knowledge and passion for Interactive Graphics Development technologies to work on our exciting advanced technology. This position is for our Gurgaon R&D center. The person should have hands on experience or very good working knowledge in

• C++ (mandatory)

• OpenGL (Preferred)

• Optional (Directx, CUDA, Openscenegraph, Glut, OpenCV, WebGL)

Benefits include:

- Structured training program

- Fee Reimbursement for continued education

- Flexible timings and supportive work culture

Ready to join us on this exciting journey?

We are scheduling interviews instant job offers for candidates who qualify our hiring criteria.