Email Campaign Developer

As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.

You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.

Responsibilities

• Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
• Verbalize and translate these insights into actionable tasks.
• Develop monthly and ad-hoc reporting.
• Maintain Qualtrics dashboards and surveys.
• Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
• Understand data sets within the Data Services Enterprise Data platform and other systems
• Translate user requirements independently
• Work with Business Insights, IT and technical teams
• Create PowerPoint decks and present insights to stakeholders

Qualifications

• Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
• Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
• 5+ years of experience in an analytical, customer insights or related business function.
• Basic knowledge of SQL and Google Big Query.
• 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
• Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
• Well-organized and high energy

Non-technical requirements:

• You have experience working on client-facing roles.
• You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
• You have strong communication skills.
• You have strong analytical skills.

Responsibilities:

• Design and develop scalable, responsive, and efficient web applications using the MERN stack.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work on both front-end and back-end development tasks, ensuring the high performance and responsiveness of the applications.
• Write clean and maintainable code and participate in code reviews.
• Implement and maintain security and data protection measures.
• Integrate third-party APIs and services.
• Troubleshoot, debug, and resolve software defects and issues.
• Stay up-to-date with emerging technologies and industry trends.

Requirements:

• Minimum of 1-2 years of experience as a MERN Stack developer.
• Bachelor's degree in computer science, engineering, or a related field.
• I have proven experience as a full-stack developer with expertise in the MERN stack.
• Strong proficiency in JavaScript (ES6+), HTML5, CSS3,.
• Experience with front-end frameworks like React.js.
• Knowledge of state management libraries such as Redux.
• Solid understanding of server-side development using Node.js and Express.js.
• Experience with MongoDB and database design.
• Knowledge of RESTful API design and implementation.
• Familiarity with Git and version control systems.
• Excellent problem-solving and debugging skills.
• Strong communication and collaboration skills.
• Ability to work in a fast-paced and dynamic environment.

• Proficiency with React Native.
• Experience and Understanding of ES6 & JavaScript Concepts.
• Experience with React.js and Redux.
• Familiarity with native build tools, like XCode, Gradle Android Studio, IntelliJ
• Hands-on experience on Android, iOS platforms in creating Hybrid / Native applications.
• Has prior experience in creating bridging modules for React Native
• Understanding of the basic concepts of Android and iOS like Services, Background App Refresh, offline compatibility etc
• Hands on experience in Application Design and Development on React Native platform.
• Require knowledge of Version Control GIT.
• Understanding of Unit Testing, Debugging Methodology used in React Native Apps

• Team Members Handling Experience
• Perform checks on correct functionality of the app
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Knowledge of React and the Javascript ecosystem
• Exposure to building ReactNative components in native iOS.
• Knowledge of Beacons and IOT will be value addition.

• 5 Days Working
• Competitive Salary.
• Knowledge-Based Hierarchy 
• Trending Technology Development
• Career Development Programs.
• Tremendous Scope of Responsibilities and KPIs Aligned with Individual and Organisational Goals.
• Exposure to working with a team size of 50+.
• Good Project Incentives and Rewards.
• Monthly Rewards and Recognition Program- Star Performer of the Month.
• Work-Life Balance.
• Fantastic Team Spirit with Creative, Fun and Open Office Work Culture.

• Support the entire application lifecycle (concept, design, test, release and support)
• Produce fully functional mobile applications writing clean code of for React Native Platform.
• Gather specific requirements and suggest solutions.
• Troubleshoot and debug to optimize performance.
• Design interfaces to improve user experience.
• Liaise with the development team to plan new features.
• Ensure new and legacy applications meet quality standards.
• Research and suggest new mobile products, applications and protocols.
• Stay up-to-date with mobile new technology trends.

About us:

we are recruiting company specialized in IT based in Tokyo, Japan. we are expanding and looking for potential candidate to work as a recruiter. There will be ample of opportunities to explore and learn specially advanced and international market like Japan.

We are looking for a Senior IT Recruiter with minimum 5 years of full-cycle recruiting experience, from talent sourcing and attracting candidates to interviewing and hiring great employees.

Responsibilities:

• Develop and update job descriptions and job specifications.
• Source and recruit candidates by using databases, social media etc.
• Screen candidates resumes and job applications.
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule.
• Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes.
• Act as a point of contact and build influential candidate relationships during the selection process.
• Coordinate with candidate and client.

Requirements

• Proven work experience as a IT Recruiter
• Hands on experience with various selection processes (video interviewing, phone interviewing, reference check etc.)
• Excellent communication and interpersonal skills
• Familiarity with HR databases, Applicant Tracking Systems (ATS).

We have best incentives like Weekly Mini Rewards, Quarterly, Bonus on the top of salary, team gatherings.

• 6-13 years’ experience designing for high performing digital products across various domains
• Degree in design-related field or equivalent experience.
• Good understanding of design patterns, industry trends, and great approaches to solve problems
• Expertise in core UX disciplines including information architecture, interaction design, application of design systems, and UI design.
• Creative problem-solver with a strong eye for detail
• Experience and understanding of Responsive Web Design
• Experience with iOS and Android Mobile App Design
• Must have Software Proficiency with Figma, Sketch, Miro
• Proficient in wire-framing and comfortable producing concept sketches and user flows
• A passion for UX and User Research
• A strong portfolio which demonstrates work across a range of clients
• Strong experience of user research and usability testing
• Passionate about Design Thinking.
• Excellent verbal and written communications skills.
• Experience with accessibility, localization, and internationalization.
• Experience working directly with developers to ensure the successful implementation of a design specifications
• Familiarity with content strategy, content management, taxonomy and large scale digital publishing.
• Knowledge of HTML, CSS, and JavaScript.
• Knowledge with QA and testing methods is a plus.
• All candidates will be required to submit a portfolio of work samples and/or links to their work.