Electronics Test Engineer

JD as below

Business Analyst – Job Description

1.    Requirement gathering, Development, Requirement Analysis and documentation, Requirement communication, Requirement management and Testing. Work closely with the Business teams in gathering requirements, and getting it implemented in the system.

2.    Designing and developing functional test cases, impact analysis, system integration testing and regression testing. Conducting UAT and documentation of test cases.

3.    Support and assists with end user training and coordinates the implementation of these services for the Business.

4.    Based on Testing Feedback from Business Users, plan go live dates for the developments.

5.    Work with various user and support teams to manage technical/operational issues.

6.    Raise the bugs and CRs to tech team and track till closure.

7.    Produce periodic and ad-hoc reports for all stakeholders including leadership to monitor and ensure that projects comply with the governance framework.

8.    Work closely with the vendor in getting the development completed on time and ensure adherence to quality standards.

9.    Ability to multitask and work in a high pressure environment.

10.  Excellent analytical, communication, presentation & interpersonal skills.

11.  Ability to resolve customer/business issues and run the application management activities.

12.  Willingness to go the extra mile to resolve customer/technical issues.

Job Title: Customer Support Executive – Travel/Airline Process (Blended)

We are hiring dynamic and customer-focused professionals for a leading global brand in the Travel and Airline industry. This is an excellent opportunity for candidates with relevant industry experience who are looking to grow their career in a structured and professional environment.

Process Overview:

• Industry Preference: Airline / Travel Industry Background.
• Experience Required: Minimum 6 months in Travel Industry (Mandatory).
• Process Type: Blended (Chat & Voice Support).
• Working Days: 5 Days a Week.
• Transportation: Both-side Cab Facility.
• Communication Level: Excellent English Communication (C1 Level Required).
• Qualification: Graduate / Undergraduate.
• Typing Speed: Minimum 35 WPM with 90% Accuracy.
• Salary: Up to ₹32,000 CTC

Roles & Responsibilities:

• Handle customer queries related to flight bookings, cancellations, rescheduling, refunds, baggage policies, and other travel-related concerns via chat and voice.
• Provide accurate information regarding airline policies, fares, routes, and travel guidelines.
• Resolve customer concerns efficiently while ensuring high customer satisfaction.
• Maintain proper documentation of customer interactions in the system.
• Meet defined KPIs such as quality scores, response time, and customer satisfaction ratings.
• Coordinate with internal teams for escalations and issue resolution.
• Ensure adherence to company policies, compliance standards, and service guidelines.

This role is ideal for professionals who are detail-oriented, customer-centric, and passionate about delivering exceptional service in the travel and aviation sector.

 Location: Pune/Remote

 Experience: 6-8 years

 Job Type: Full-time

Key Responsibilities:

• Implement and configure Saviynt Identity Governance platform for application onboarding and identity lifecycle management.
• Configure and manage application integrations using out-of-the-box connectors, flat file integrations, and custom connectors.
• Perform account and entitlement aggregation from connected applications into Saviynt.
• Integrate IGA systems with various enterprise systems, such as Active Directory, LDAP, and cloud-based applications.
• Work with stakeholders to understand business requirements and translate them into technical solutions.
• Ensure compliance with industry standards and regulatory frameworks (e.g., GDPR, HIPAA) while developing IGA solutions.
• Collaborate with cross-functional teams, including product management, security, and operations, to deliver end-to-end IGA solutions.
• Monitor and troubleshoot IGA systems, resolving performance issues and ensuring the system operates efficiently and securely.
• Develop automation scripts and tools to streamline identity management processes.
• Stay up to date with industry trends and best practices in identity management and governance, recommending improvements to enhance system security and efficiency.

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science, Information Security, or a related field.
• Minimum 4 years of experience in software development, with a focus on Identity Governance and Administration (IGA).
• Strong proficiency in programming languages such as Java, Python, or JavaScript.
• Experience with identity management standards (e.g., SAML, OAuth, OpenID Connect).
• Familiarity with directory services (Active Directory, LDAP) and cloud IAM solutions.
• Knowledge of compliance frameworks like SOX, GDPR, and HIPAA.
• Strong problem-solving skills, with the ability to debug and troubleshoot complex technical issues.
• Excellent communication skills, with the ability to interact with both technical and non-technical stakeholders.

We are seeking a motivated Talent Acquisition Intern to join our Human Resources team. This internship offers hands-on experience in recruiting and hiring processes within a dynamic and fast-paced environment. The ideal candidate is eager to learn, detail-oriented, and possesses strong communication skills.

Key Responsibilities:

• Assist in sourcing candidates through various channels (online job boards, social platforms, networking, etc.)
• Review resumes and applications to screen candidates and provide shortlists to hiring managers
• Coordinate interviews and manage interview schedules
• Assist in drafting job descriptions and job postings
• Help maintain our applicant tracking system (ATS) and other HR databases
• Participate in employer branding initiatives
• Support in organizing career fairs and other recruiting events
• Contribute to various HR projects and initiatives as needed

Requirements:

• Currently enrolled in a Bachelor’s or Master’s program in Human Resources, Business Administration, Psychology, or related field
• Strong interest in pursuing a career in Human Resources or Talent Acquisition
• Excellent verbal and written communication skills
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Ability to maintain confidentiality and handle sensitive information with discretion
• Detail-oriented with strong organizational skills

Job Description: ServiceNow GRC/ IRM

Requirement:

• Design and Implementation: Develop, configure, and implement modules within the ServiceNow IRM application to support risk management processes, including Risk Management, Policy Management, Compliance Management, and Audit Management.
• Customization and Integration: Customize ServiceNow solutions to meet business requirements, including the creation of forms, workflows, and reports. Integrate ServiceNow with other applications and platforms to enhance risk visibility and reporting.
• Scripting and Development: Utilize JavaScript, ServiceNow APIs, and other programming tools to develop functionalities, including business rules, client scripts, and orchestrations.
• Process Improvement: Analyse current risk management processes and recommend solutions for improvement to enhance efficiency and effectiveness.
• User Support and Training: Provide ongoing support to users of the IRM module, troubleshoot issues, and conduct training sessions to promote best practices.
• Documentation: Create and maintain comprehensive documentation for designs, configurations, and customizations to ensure knowledge sharing and compliance.
• Testing and Quality Assurance: Conduct testing of solutions prior to implementation, ensuring reliability and performance, and assist in validating changes with user acceptance testing.

Required Qualifications

Strong knowledge of risk management frameworks and compliance standards (e.g., NIST,

ISO 27001).

Certifications – CIS IRM/GRC Certified

Minimum 3 to 5 years of experience working on ServiceNow GRC or IRM Module as a

developer

Good Now Platform knowledge

Ability to understand the pain points related to Risk, Policy and Audit Management along

with Third Party Risk Management to provide solutions in ServiceNow

Mainline Certifications optional : CIS – Risk & Compliance and

CIS - Third Party Risk Management

Your Day-to-Day

• Assist our Growth Strategists in analyzing the results of A/B experiments.
• Analysis on customer engagement rates, customer acquisition projects ( ex. Churn rate prediction, Attribution etc. )
• Analyse marketing channel performance and Deep-dive reports to stakeholders and Management
• Building statistical experimentation templates for faster A/B outputs
• Work on forecasting models and assisting senior Management in creating frameworks on growth models

• Local implementation of marketing analytics projects related to improving marketing channels effectiveness, customer segmentation, campaign optimization, etc
• Monitor campaigns against key performance indicators (KPIs), be fully aware of trends and analytics, success and risks in order to achieve business objectives.

• Communicate complex ideas into understandable reports/documentation and this will include leveraging on leading software tools such as Tableau.
  
  

Your Know-Know

• 3-5 years of experience in strategy / consulting / analytical / project management roles; experience in e-commerce, Start-ups or Unicorns(CARS24,OLA,SWIGGY,FLIPKART,OYO) or entrepreneur experience preferred + At Least 2 years of experience leading a team
• Top-notch academics from a Tier 1 college (IIM / IIT/ NIT)
• Must have SQL/PostgreSQL/Tableau Experience. 
• Added advantage: Experience with Google Analytics, CRM (MoEngage, Braze,Leanplum).
• Preferred knowledge of statistical computer languages (Python / R, etc). 
• Analytical mindset with ability to present data in a structured and informative way
• Enjoy a fast-paced environment and can align business objectives with product priorities

Function: → Project Management

• Project Management

Responsibilities:

• Would be responsible for Program Management - Manage multiple challenging projects concurrently from initiation through execution and closure.
• Monitor project progress throughout the project life cycle, and communicate project status effectively to senior management through reports, presentations, and individual meetings.
• Build and provide direction to project teams, create and foster communication among team members
• Manage Kick- Meetings (geographical multi-vertical Fortune 1000 Global customers)
• Customer Engagement - coordinating with Internal and external stakeholders.
• Would enable Presales & Pilots for Tech Wins.
• Would support contract & SOW reviews & address prospect concerns during the sales process.
• Identify resource needs, constraints, and interdependencies.
• Capture and manage project risks and issues and associated mitigation strategies.
• Proactively engage other members and collaborate with the organization with specific subject knowledge to resolve issues or provide assistance.
• Monitor and control project budgets.
• Provide project management training, assistance, and mentoring on project management methodologies, tools, and techniques.
• Utilize analytical skills to make critical decisions and recommendations to solve project-related problems.
• Resource Planning & mentoring the internal team.
• Lead New Initiatives - Enable brainstorming sessions with the team to gather innovative approaches.

Requirements:

• Hands-on experience in project management roles and delivering multiple and complex projects.
• (Operations / Transitions / Migrations/ Supply Chain/ Procurement-S2P, P2P and S2C).
• Candidates having enterprise software background in the initial career phase and gradually moving to Project Management role.
• Experience in handling complex large projects and risk management.
• Excellent stakeholder management skills.
• Project artifacts Documentation and sign-off.
• Good at Team Management
• Excellent oral & written communication skills
• Should be proficient in client interactions.

We are hiring a Magento Developer for Dehradun location with Ftechiz Solutions.

• Substantive experience developing on the Magento platform
• Expert in PHP programming along with Zend and CodeIgnitor framework
• Experience with MySQL database design and administration
• Experience with XML / SOAP / WDSL
• Experience with Subversion
• Knowledge of current HTML / CSS / XHTML standards
• Knowledge of JavaScript / AJAX technologies and methods
• Specific Magento experience...
• Configure multiple stores and authentication features
• Integrate creative designs into Magento from HTML templates
• Integrate with payment gateways (authorize.net, etc)
• Integrate with shipping providers (Fedex, UPS, etc)
• Installing and skinning Magento modules
• Creating custom Magento modules, a plus
• Customize product and inventory management features
• Take advantage of Magento web services
• Cross-browser testing and implementation