EdTech Course Retention Sales Representative MBA Marketing Fresher
About Learners Point:
Learners Point is a dynamic and innovative EdTech institute dedicated to professional development. We empower individuals with high-demand skills through a diverse portfolio of online and blended learning courses. Our mission is to foster continuous career advancement, particularly for ambitious working professionals in the UAE, ensuring they stay ahead in their respective industries.
Job Summary:
We are seeking an energetic and persuasive EdTech Course Re-activation Sales Representative to join our Bangalore team. This crucial role focuses on re-engaging past leads, former students, and inactive prospects who have shown interest in our upskilling courses, particularly those targeting the UAE professional market. The ideal candidate will possess excellent communication skills, a proactive sales approach, and a genuine passion for guiding individuals back onto their learning path. You will be responsible for understanding their current needs, addressing any past concerns, and successfully re-enrolling them into our relevant EdTech programs. This is an on-site position in Bangalore, offering a flexible weekly off.
Key Responsibilities:
- Lead Re-engagement & Activation:
- Proactively reach out to inactive leads, past inquiries, and former students who have not completed enrollment or have shown prior interest in Learners Point courses.
- Understand the reasons for their initial non-enrollment or inactivity and identify any new or changed learning requirements.
- Present compelling reasons and tailored solutions to re-activate their interest and encourage re-enrollment.
- Consultative Sales & Counseling:
- Engage in consultative sales conversations to understand the current career goals and skill development needs of working professionals.
- Highlight the updated benefits, features, and career outcomes of relevant EdTech courses, aligning them with the prospect's professional aspirations.
- Address objections, provide clarifications, and guide prospects through the decision-making process.
- Achieve Sales Targets:
- Consistently meet and exceed monthly and quarterly re-activation and enrollment targets.
- Manage a pipeline of re-activation leads efficiently to maximize conversion rates.
- Relationship Building & Trust:
- Re-establish and build trust with previous contacts, demonstrating Learners Point's continued value and commitment to their success.
- Ensure a positive and supportive experience during the re-enrollment process.
- Feedback & Strategy:
- Gather insights from re-engagement efforts to understand common deterrents or evolving needs of the target audience.
- Provide valuable feedback to the sales and marketing teams to refine re-activation strategies and course offerings.
- CRM Management:
- Maintain meticulous records of all communications, interactions, and re-activation progress within the CRM system.
- Ensure data accuracy for effective pipeline management and reporting.
- Flexible Work & Collaboration:
- Work effectively as part of an on-site sales team in our Bangalore office.
- Utilize the flexible weekly off policy to manage personal commitments while ensuring consistent performance.
Required Skills & Qualifications:
- Experience:
- 6 months to 1 year of proven experience in sales, tele-sales, customer retention, or a client re-engagement role.
- Experience within the EdTech sector or in selling educational/upskilling courses is highly preferred.
- Prior experience engaging with professionals from the UAE or Middle Eastern markets is a significant advantage.
- Communication Skills:
- Exceptional verbal and written communication skills in English are essential.
- Strong active listening skills and the ability to articulate complex information clearly and persuasively over the phone and email.
- A friendly, professional, and empathetic tone.
- Sales & Persuasion:
- Demonstrated ability to influence decisions and close sales.
- Proactive and persistent approach to follow-up and lead nurturing.
- Goal-oriented with a strong drive to achieve targets.
- Customer-Centric & Problem-Solving:
- Ability to identify and address customer concerns, overcoming objections effectively.
- Genuine interest in helping individuals advance their careers through education.
- Organizational Skills:
- Strong time management and ability to manage multiple re-engagement efforts simultaneously.
- Proficiency in using CRM software for tracking and reporting.
- Work Ethic & Adaptability:
- Highly self-motivated, disciplined, and able to work independently within a team structure.
- Comfortable with an on-site work environment in Bangalore and utilizing the flexible weekly off.
- Education: Bachelor’s degree in any discipline.
What Learners Point Offers:
- A challenging yet rewarding role with direct impact on learner success and business growth.
- Opportunity to specialize in re-activation sales within the booming EdTech industry.
- Competitive salary and an attractive incentive structure tied to re-activation and enrollment targets.
- Flexible weekly off, allowing you to choose your preferred day off.
- A collaborative and supportive on-site team environment in Bangalore.
- Continuous training and professional development opportunities.
Shubham Vishwakarma
Full Stack Developer - Averlon
About learners point.org
About
Candid answers by the company
Learners Point Academy was founded in the year 2001. It is a training institute located in Dubai that offers career coaching and corporate training. They are known for providing customized training solutions to both individuals and corporations, focusing on building skills for success in today's competitive environment
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