ERP Implementation, Marketing

A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction. 

Key Responsibilities:

- Respond to user inquiries and provide technical support via phone, email, or in-person.

- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.

- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.

- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.

- Collaborate with IT teams to implement new technologies and improve existing systems.

- Provide training and support to users on new software applications and tools.

- Assist in the setup and deployment of new workstations and peripherals.

- Monitor and maintain system performance, applying updates and patches as necessary.

- Document technical procedures and solutions for future reference.

Qualifications:

- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.

- Proven experience in a desktop support role or similar technical support position.

- Strong knowledge of Windows and macOS operating systems, as well as common software applications.

- Familiarity with networking concepts and troubleshooting techniques.

- Excellent problem-solving skills and the ability to work under pressure.

- Strong communication skills, both verbal and written, with a customer-focused attitude.

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.

RazerTech Consulting is mandated to hire a Technical Lead for a US based Tech Company that offers a cloud-based, AI?powered image editing and automation platform for leading brands in ecommerce, fashion, marketplaces & photo studios. The platform helps creatives and marketers produce stunningly consistent imagery and video content at scale.

Role Overview :

Were looking for a hands-on engineering lead to own the delivery of our GenAI-centric product from the backend up to the UI while integrating visual AI pipelines built by ML engineers. Youll be both a builder and a leader : writing clean Java and TypeScript/Node.js, scaling AWS-based systems, mentoring engineers, and making architectural decisions that stand the test of scale. Ideally, youre also familiar with Python for deploying ML pipelines.

(Note : This role requires both technical mastery and leadership skills - we're looking for someone who can write production code, make architectural decisions, and lead a team to success.)

What Youll Do :

• Lead development of the Java, Node.js and Python (FastAPI) backend services on AWS
• Build high-performance image processing pipelines using ImageMagick, SharpJS, and SVG manipulation
• Implement automated visual content generation using Headless Chrome and Puppeteer or similar tools.
• Deploy ML pipelines (built by the ML team) into containerized inference workflows using FastAPI, Docker, and GPU-enabled ECS EC2.
• Deploy and manage services on AWS ECS/Fargate, Lambda, API Gateway, and GPU-powered EC2
• Contribute to React/TypeScript frontend when needed to accelerate product delivery
• Work closely with the founder, product, and UX teams to translate business needs and PRDs into features that drive productmarket fit.
• Make architecture and infrastructure decisions from media processing to task queues to storage
• Own the performance and cost-optimization of our AWS platform
• Hire and mentor junior/mid engineers over time
• Drive technical planning, sprint prioritization, and trade-off decisions

Must have Skills :

• Backend Development (57 years) : Java, Node.js, TypeScript, RESTful API, Docker
• AWS Expertise (5+ years) : AWS Lambda, ECS, EC2, S3, DynamoDB, CloudWatch, IAM, roles
• Image Processing & Media Technologies : ImageMagick, SharpJS, SVG manipulation and programmatic generation, Headless Chrome, Puppeteer
• System Optimization & Middleware (35 years) : AWS cloud cost optimization, Celery, BullMQ, AWS Step Functions
• Frontend Development (23 years) : React, TypeScript, Redux, Context API, CI/CD pipelines.
• System Design & Architecture (46 years) : Event-driven architectures using queues, microservices-based systems, caching strategies (e.g., Redis, CDN edge caching)
• Leadership & Communication (23 years) : Lead engineering teams and drive project delivery

Python server development using Django, Flask, or other python frameworks.

Experience working with and building RESTful APIs.

Ability to write unit-tested and maintainable code.

Expertise in cloud platforms (preferable AWS: both traditional EC2 and serverless Lambda), micro-services architecture.

Experience with API security frameworks, token management and user access control including OAuth, JWT, etc.

Understanding of caching strategies and implementation (Redis, Memcache, etc.)

Company Description

Miko is an advanced artificial intelligence innovation lab with a mission to bring AI and robotics to every consumer home. Headquartered in Mumbai, India, our workforce spans several countries, including the United States, Canada, Europe, and the Middle East. To check out various product offerings, visit Miko's website.

Responsibilities:

Non-Direct Routing (NDR) Optimization:

- Develop and implement strategies to optimize NDR processes, minimizing transportation costs while maintaining service levels.

- Collaborate with internal stakeholders (sales, procurement, customer service) to identify NDR opportunities and -streamline order fulfillment.

- Manage carrier and logistics service provider relationships, negotiating rates, managing contracts, and ensuring compliance with routing guidelines.

Reverse Logistics (RVP) Management:

- Oversee the RVP process, encompassing returns, exchanges, and product recalls, to minimize costs and maximize recovery value.

- Partner with customer service, repair, and warehouse teams to streamline RVP processes and improve customer satisfaction.

- Manage relationships with reverse logistics partners, vendors, and service providers to ensure timely and efficient processing of returns and exchanges.

Pickup Coordination:

- Coordinate pickups from various locations (suppliers, warehouses, distribution centers) to optimize transportation efficiency and minimize costs.

- Schedule and monitor pickup activities, track shipment status, and resolve any issues or delays to ensure on-time pickup and delivery.

- Communicate pickup schedules and requirements to carriers and internal stakeholders for alignment with logistics plans.

Performance Monitoring & Continuous Improvement:

- Develop key performance indicators (KPIs) and metrics to measure logistics performance in areas like on-time - pickup/delivery, NDR utilization, and RVP processing time.

- Analyze logistics data and performance metrics to identify trends, root causes of issues, and opportunities for improvement.

- Lead cross-functional teams in implementing process improvements, best practices, and technology solutions to enhance logistics efficiency and customer service.

Qualifications:

- Degree in Supply Chain Management, Logistics, Engineering, or a related field (preferred).

- 1-3 years of experience in logistics operations, transportation management, or a similar role.

- Proven track record of identifying and implementing logistics process improvements.

- Strong analytical skills with proficiency in data analysis tools and techniques.

- Excellent communication, collaboration, and interpersonal skills with the ability to influence stakeholders across departments.

- Experience working with transportation management systems (TMS) a plus

• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Should be able to resolve queries over the calls or have experience in Outbound or Inbound process.
• Good to have experience in Service/Product Support.

Hi,

Greetings from IP Momentum!!!

We are currently hiring Sales Head/ Business Development Head for our tele communication entity IP Momentum.

The primary purpose of the VOIP Sales Head is to head the team, and drive the sales by proactively prospect and sell VoIP services to potential customers.

Present VoIP services through on site meetings with decision makers. Close sales opportunities.

Process orders accurately and efficiently, ensuring that all company standards and departmental expectations are met Utilize, maintain and continuously improve various sales and communication techniques

Expert in VoIP products; services; prices; promotions; and technical skills Thrive in a self- directed environment Excellent prospector for new business

Qualifications

Only professionals with experience in VOIP Sales targeting Call Centers and Corporate and Enterprises will be processed Able to verbally communicate clearly, persuasively and professionally in order to achieve the desired/expected sales and customer satisfaction goals Able to professionally and concisely communicate and write in English Candidate must possess knowledge, skills and experience in telephone sales

About us -

https://www.ipmomentum.com/

Looking for Part time candidate job support having good skills in python, hadoop, oracle and perl .

Working hours - 2-3 hrs daily work for 1year payment from 200-700 whatsapp +1 mad C00  Vwxe your details