ERP Coordinator

Role Overview

We are looking for a dynamic and detail-oriented ERP Functional Consultant / Implementation & Support Engineer who will be responsible for ERP implementation, user training, and ongoing client support.

Key Responsibilities

● Implement ERP applications at client locations

● Provide user-wise and department-wise training

● Understand and analyze client business requirements and map them in ERP

● Coordinate with internal and external stakeholders for data setup and documentation.

● Prepare user-defined reports and maintain proper documentation

● Handle end-to-end ERP implementation lifecycle.

● Provide post-implementation support and troubleshooting

● Work on modules like Sales, Purchase, Production, Inventory, Finance, HR, etc.

● Manage multiple projects simultaneously in a fast-paced environment

● Ensure timely project delivery and meet utilization targets

Required Skills & Competencies

● Strong analytical, functional, and communication skills

● Understanding of business processes, preferably in the manufacturing industry

● Basic knowledge of SQL (ability to write simple queries).

● Knowledge of ERP modules (Sales, Purchase, Inventory, Finance, HR, etc.)

● Ability to quickly learn new technologies and tools

● Strong problem-solving and multitasking abilities

● Ability to work independently as well as in a team

Eligibility Criteria

● Freshers or candidates with up to 2 years of experience

● Candidates with 2–3 ERP implementation projects preferred (for experienced roles)

● Good communication skills in English and Hindi & Tamil, Telugu, Kannada (regional language is an advantage).

Important Notes (Mandatory Conditions)

1. This is a 100% Work From Office role (No Hybrid / Remote option available)

2. Candidates must be open to travel across India and internationally based on project requirements (Male candidates preferred for travel roles).

3.Accommodation and food are not provided (except during client-site implementation).

Position- Technical Support executive

Relevant Experience: 1-2 Years (Ed Tech ERP)

Locations- Noida

Key skills- Presentation Skill, Computer Knowledge, ERP Knowledge, Good Communication Skills, MS Excel Skills

Minimum Qualification:- Bachelor’s degree mandatory.

What we’re looking for

We are looking for dedicated and proactive Technical Support professionals who can deliver excellent customer service while resolving client queries efficiently. The ideal candidate should have strong troubleshooting skills, good technical understanding, and the ability to communicate effectively with clients.

Candidates with relevant EdTech experience will be highly considered.

Edunext is an equal opportunity employer. We celebrate diversity and encourage candidates from all backgrounds to apply.

Key Responsibilities:

·        Connect with clients and resolve their queries via calls, remote desktop support, and other communication channels.

·        Address and resolve tickets raised by clients for technical issues to ensure seamless operations.

·        Assist in designing and implementing effective software solutions.

·        Track user tickets and ensure timely resolutions.

·        Coordinate with the development team for any new feature requirements.

Requirements:

·        1–2 years of EdTech preferably school ERP/CRM

·        Excellent communication skills with fluency in English (mandatory)

·        Strong presentation and interpersonal skills.

·        Proficiency in Microsoft Office (Excel, Word, etc.).

·        Strong analytical and problem-solving abilities.

·        ERP certification (e.g., “Data Analyst”) is a plus.

What We Offer

•      Fixed CTC

•      Annual Off site Retreats

•      Rapid career growth with structured training and on-the-job mentorship

•      Opportunity to impact the lives of learners via tech.

•      Monthly Trainings & Skill Development to sharpen product expertise

•      Employee of the Month & Rewards & Recognition Programs

•      Fun inclusive work culture with Recreational Activities like open house events, fun games, celebrations and peer-driven culture

We are looking for dedicated and proactive Technical Support professionals who can deliver excellent customer service while resolving client queries efficiently. The ideal candidate should have strong troubleshooting skills, good technical understanding, and the ability to communicate effectively with clients.

Candidates with relevant EdTech experience will be highly considered.

Edunext is an equal opportunity employer. We celebrate diversity and encourage candidates from all backgrounds to apply.

Key Responsibilities:

·        Connect with clients and resolve their queries via calls, remote desktop support, and other communication channels.

·        Address and resolve tickets raised by clients for technical issues to ensure seamless operations.

·        Assist in designing and implementing effective software solutions.

·        Track user tickets and ensure timely resolutions.

·        Coordinate with the development team for any new feature requirements.

Requirements:

·        1–2 years of EdTech preferably school ERP/CRM

·        Excellent communication skills with fluency in English (mandatory)

·        Strong presentation and interpersonal skills.

·        Proficiency in Microsoft Office (Excel, Word, etc.).

·        Strong analytical and problem-solving abilities.

·        ERP certification (e.g., “Data Analyst”) is a plus.

What We Offer

•      Fixed CTC

•      Annual Off site Retreats

•      Rapid career growth with structured training and on-the-job mentorship

•      Opportunity to impact the lives of learners via tech.

•      Monthly Trainings & Skill Development to sharpen product expertise

•      Employee of the Month & Rewards & Recognition Programs

•      Fun inclusive work culture with Recreational Activities like open house events, fun games, celebrations and peer-driven culture

Full-time, permanent position implementing, supporting, and optimizing enterprise ERP systems for clients, with a focus on supply chain, manufacturing, and planning modules. The role is client-facing first: success depends as much on clear, polished communication as on functional expertise.

Required

Polished client communication: able to run status calls, present findings, and manage escalations with professionalism and composure

Ability to translate technical concepts — configurations, integrations, system behavior — into plain language for business and executive audiences

Career at an IT services company, systems integrator, ERP vendor, or consulting firm (e.g., Accenture, NTT Data, Wipro, Infosys, ERP-partner boutiques) — required; candidates whose ERP experience is exclusively in-house at a single employer will not be a fit

5–8 years in enterprise ERP (any major platform: Oracle, SAP, Workday, Dynamics, NetSuite)

At least one full-cycle implementation: requirements, configuration, testing, cutover, post-go-live support

Functional depth in SCM-adjacent modules: inventory, order management, procurement, costing, or planning

Integration exposure: REST/SOAP APIs, third-party system connections, data migration

Clear written deliverables: documentation, status reports, and issue summaries that nontechnical stakeholders can act on

Preferred

Experience presenting to steering committees or client leadership

Multi-industry client exposure

Experience automating support or testing workflows

Reporting/analytics tooling (BI, embedded ERP analytics)

About SwitchKart Technology Private Limited

Switchkart Technology Pvt. Ltd. is a fast-growing company specializing in purchasing and reselling pre-owned mobile phones. We are committed to offering customers convenient, reliable, and value-driven solutions for upgrading and recycling their devices.

Our Founder & Director previously founded Fydox Technologies Pvt. Ltd. in 2019, which became one of India’s largest buyers of pre-owned mobile phones from e-commerce platforms such as Flipkart and Amazon. Building on that expertise, Switchkart aims to set a new benchmark in the pre-owned mobile device market—through tighter quality checks, smarter sourcing strategies, and unwavering customer trust.

We are looking for highly enthusiastic professionals who can take ownership of this role, manage inventory operations efficiently, and ensure accuracy across all inventory processes.

Key Responsibilities

Inventory Management: Maintain accurate records of incoming and outgoing mobile devices and accessories in ERP systems.

Stock Monitoring: Track stock levels, identify shortages, and coordinate with procurement and warehouse teams for replenishment.

GRN & Documentation: Ensure proper Goods Receipt Note (GRN) entries and maintain inventory documentation accurately.

Quality Coordination: Coordinate with QC/FQC teams to ensure devices are properly tagged and stored after inspection.

Stock Audits: Conduct regular physical stock checks and reconcile discrepancies with system records.

Dispatch Coordination: Work closely with logistics and sales teams to ensure timely order fulfillment and dispatch.

Reporting: Prepare daily/weekly inventory reports including stock movement, aging stock, and variance reports.

System Updates: Ensure all inventory movements are updated in ERP/Zoho systems in real time.

Qualifications & Skills

Education: BBA / B. Com / Any Graduate in Business, Supply Chain, or related field.

Experience: 0–1 years in inventory, warehouse, logistics, or e-commerce operations (freshers with strong aptitude are welcome).

Languages: Fluency in Kannada, English, and Hindi is mandatory.

Skills: Strong attention to detail, proficiency in MS Excel and ERP systems, good coordination skills, and ability to work in a fast-paced environment.

Key Attributes

High level of ownership and accountability

Strong organizational skills

Ability to multitask and prioritize effectively

Integrity and discipline in handling inventory

Team player with problem-solving mindset

About Us:

With over 10 years of experience serving 200+ clients across diverse geographies specific to real estate, we have launched a dedicated vertical for the real estate sector. Our comprehensive services are designed to support clients at every stage of their project lifecycle, from initial planning to closing sales.

Why Choose Us?

Proven Experience: Over 200 successful client engagements across diverse geographies in the real estate industry.

Holistic Service Offering: Covering every aspect of real estate marketing and sales.

Innovation & Creativity: Cutting-edge campaigns and creative assets that stand out.

Dedicated & Skilled Team: Experts passionate about driving results and fostering growth.

Role Overview:

We are looking for a proactive and detail-oriented Business Coordinator – Real Estate to manage operational coordination, business reporting, sales data management, and cash flow tracking for the real estate vertical. The ideal candidate should have strong coordination skills, excellent data management abilities, and experience in handling real estate operational processes. .

Key Responsibilities

1. Data Maintenance & Reporting

● Maintain and update all real estate business data with accuracy.

● Prepare daily, weekly, and monthly MIS reports for management.

● Generate reports related to sales, collections, inventory, and team performance.

● Ensure proper documentation and data organization across departments.

2. Inventory Data Management

● Maintain project inventory records, including unit availability, pricing, and status updates.

● Coordinate with sales and management teams for real-time inventory updates.

● Ensure inventory data is accurately updated in internal systems/software.

3. Sales Data Management

● Track leads, site visits, bookings, closures, and sales performance data.

● Maintain sales pipeline reports and team target tracking.

● Coordinate with the sales team for accurate reporting and follow-ups.

4. Collection Data Management

● Maintain customer payment and collection records.

● Track pending payments, due amounts, and payment schedules.

● Coordinate with finance and sales teams for timely collection updates.

5. Individual & Departmental Performance Tracking

● Maintain individual sales performance and target achievement data.

● Prepare departmental performance reports and dashboards.

● Support management with operational and performance analysis.

6. Software & CRM Updates

● Ensure timely updates of data in CRM and internal software systems.

● Maintain the accuracy of customer, sales, inventory, and payment records.

● Coordinate with teams to resolve discrepancies in reports or software entries.

7. Cash Flow Coordination & Management

● Assist in tracking project-wise cash inflow and outflow.

● Coordinate with finance and operations teams for payment processing and reporting.

● Maintain records related to receivables, collections, and financial coordination.

Requirements

Bachelor’s degree in Business Administration, Commerce, Management, or related field.

1–3 years of experience in coordination, operations, or MIS roles, preferably in real estate.

Strong knowledge of MS Excel, Google Sheets, and reporting tools.

Good understanding of CRM/software management and reporting processes.

Strong communication, coordination, and follow-up skills.

Ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities

ERP Transformation Leadership

* Lead enterprise-wide ERP transformation initiatives across multiple business functions.

* Drive ERP strategy, process standardization, and digital transformation programs.

* Act as the single point of ownership for ERP implementation and business process redesign.

Business Process Analysis & Design

* Conduct stakeholder workshops to understand business requirements, challenges, and pain points.

* Analyze current-state (AS-IS) processes and design future-state (TO-BE) workflows.

* Personally create and maintain BRDs, FRSs, process flows, swimlane diagrams, and user stories.

Solution Design & Implementation

* Lead fit-gap analysis and solution design discussions.

* Define master data structures, security roles, maker-checker controls, and reporting requirements.

* Work closely with implementation partners to configure ERP solutions aligned with business requirements.

* Oversee data migration, UAT, training, and change management activities.

Governance & Stakeholder Management

* Manage project scope, timelines, risks, dependencies, and budgets.

* Partner with Finance, Operations, Technology, and Leadership teams to ensure business alignment.

* Provide regular project status updates and executive-level reporting.

* Build consensus across cross-functional stakeholders and drive timely decision-making.

🔹 Required Experience

* 10–15 years of experience in ERP, business process transformation, or enterprise transformation.

* Minimum 2 successful end-to-end ERP implementation projects.

* Proven hands-on experience creating BRDs, FRSs, process maps, workflows, and business specifications.

* Strong understanding of key enterprise business processes, including: 

* Procure-to-Pay (P2P)

* Order-to-Cash (O2C)

* Record-to-Report (R2R)

* CAPEX-to-Fixed Asset

* Revenue Recognition

* Inventory & Supply Chain Management

Ability to translate complex business requirements into scalable and practical ERP solutions.

Support Services Analyst

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary :

Deltek’s award winning Support Services team provides best-in-class assistance to Deltek’s customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!

Position Responsibilities :

• Provide exceptional support to customers via phone, chat, and email, addressing inquiries and resolving issues efficiently.
• Collaborate with internal teams, including product engineering and management, to resolve complex cases.
• Research and troubleshoot customer questions, ensuring accurate and timely solutions.
• Maintain detailed records of customer interactions and case resolutions.
• Share knowledge and best practices with team members to foster a collaborative environment.
• Strive to exceed customer expectations by delivering world-class service.
• Continuously develop product and industry knowledge to enhance support capabilities.

Does this position require a degree? :

Yes - The position has a strict, non-negotiable degree requirement. Equivalent experience is NOT permitted, and ALL applicants without the listed required degree WILL be disqualified.

Qualifications :

• Bachelor’s degree is mandatory from a recognized university.
• Excellent time management and organizational skills.
• Strong listening and communication skills, both oral and written.
• Demonstrated ability to problem solve and troubleshoot customer issues.
• Self-motivated and proactive team player with a collaborative mindset.
• Desire to provide outstanding customer service and exceed expectations.
• Work experience in accounting/finance or a related college degree.

Preferred Qualifications:

• Prior customer service experience of 2+ years.
• Experience supporting accounting or finance software products or Accounting degree.
• Ability to adapt quickly to new technologies and processes.

Job Summary

We are looking for a motivated and customer-focused Support Services Executive to handle customer queries, troubleshoot issues, and provide timely resolutions. The ideal candidate should have an experience in the Salesforce platform, along with strong communication, analytical, and problem-solving skills.

Key Responsibilities

• Act as a primary point of contact for customer support requests.
• Analyze, troubleshoot, and resolve customer-reported issues within defined SLAs.
• Communicate regularly with customers and provide timely updates on case progress.
• Monitor support cases and ensure proper follow-up until closure.
• Meet defined targets for response time, resolution time, quality, and customer satisfaction.

Required Skills and Qualifications

• 0–3 years of experience in Customer Support, Application Support, Technical Support, or a similar role.
• Familiarity with CRM systems and support ticketing tools is an added advantage, with Salesforce CRM experience preferred.
• Basic knowledge of SQL, Salesforce, ERP applications, or cloud-based applications is preferred.
• Strong communication, analytical, and problem-solving skills.

· Willingness to work in rotational shifts covering IST and EST time zones on alternate weeks, as required.

Preferred Skills

• Experience in SaaS, ERP, CRM, or enterprise application support.
• Hands-on experience with the Salesforce Platform and Service Cloud
• Knowledge of SQL queries and database concepts.
• Experience working with support ticketing systems.
• Strong customer service and stakeholder management skills.

Company Profile

Geotrackers Mobile Resource Management Pvt. Ltd.

Geotrackers is a technology company offering end to end telematics solutions that help organisations manage their field resources more effectively, be they vehicles, assets or personnel. We provide GPS based vehicle tracking solutions and mobile solutions for field force management. Our solutions have gained in popularity owing to the multiple benefits that they offer, starting with increase in productivity of the field resources, reduction in costs of field operations, better customer service and better safety & security for man & material. All our solutions are cloud based, offered on the SaaS model. They are therefore easy to deploy and economical to use. Our primary targets are organisations with a sizeable fleet of vehicle or sales & service personnel, across industry sectors ranging from transport & logistics, to health, Hospitality, Education, Cement, BPO, Police & Government & many more.

Job Title: Customer Support Officer

Experience : 2-7 years

Job Description

● Set up network of service technicians pan-India for installation of GPS tracking devices on commercial vehicles

● Manage daily installation / post installation schedule for pan-India locations

● Co-Ordinate with customer team & field staff for schedule assignment

● Manage all customer facing correspondence on Email/Mobile/Whatsapp , regarding service requests

● Follow-up with customer within a 24hour period in regards to the initial phone call or email

● Ensure TAT between 24-48 hours for all service schedules for Pan-India locations.

● Raise repair invoices to customers

● Manage inventory of spares and consumables

● Manage logistics for supplying fresh spares to service technicians pan India

● Co-ordinate with service technicians for return of defective goods to Head Office

● Manage Ensure service technicians

● Conduct Training Sessions for technicians

● Support to field staff

● Generate Monthly failure report with analysis : Technician / Product / Model / Area wise

● Supervision and monitoring of repairs and trouble shooting of all the GPS devices.

● Handling Reports management in ERP

Desired Profile

● At least 2 years experience in managing network of service technicians for fitting of automotive electrical accessories at Pan-India locations

● Must have network of service technicians for fitting electrical accessories on atleast 100+ locations

● Computer Savvy

● Good Skills on Excel

● Strong Communication Skills

● Ability to diffuse volatile situations with professionalism and courtesy

● Capable of conducting root cause analysis of failures and devise breakdown solutions with minimum turnaround time.

● Excellent analytical and conflict resolving skills

● Willing to travel for purposes of hiring, training and managing service technicians.