Web Content Writer

About the Role

We are looking for a dynamic and customer-focused Presales Engineer – Cloud & AI to support our Cloud Transformation, Modernization, Managed Services, and AI/GenAI practices.

This role is pivotal in shaping technical solutions for prospective customers, driving value-based conversations, and bridging the gap between customer challenges and Comprinno's cloud and AI capabilities.

As a Presales Engineer – Cloud & AI, you will work closely with Sales, Solution Architects, Data & AI teams, and Delivery teams to understand customer requirements, design high-level solutions, and articulate how Comprinno's offerings can accelerate digital transformation and business outcomes.

This is a high-impact role that combines cloud solutioning, technical consulting, AI awareness, customer engagement, and presales excellence.

Key Responsibilities

Customer Discovery & Solutioning

• Engage with prospective customers to understand business objectives, technical challenges, and transformation goals.
• Conduct discovery workshops, assessments, and technical discussions to identify cloud and AI opportunities.
• Translate business requirements into high-level cloud and AI solution architectures.
• Collaborate with Solution Architects and technical teams to develop scalable and cost-effective solutions.

Cloud Transformation Consulting

• Support customer initiatives across:
• Cloud Migration
• Application Modernization
• DevOps Transformation
• Managed Services
• Security & Compliance
• Resilience & Disaster Recovery
• Conduct cloud assessments and migration readiness evaluations.
• Prepare cloud cost estimates, modernization roadmaps, and optimization recommendations.
• Leverage AWS programs and frameworks such as:
• Migration Acceleration Program (MAP)
• AWS Well-Architected Framework (WAFR)
• Foundational Technical Review (FTR)

AI & GenAI Solution Consulting

• Identify opportunities for AI, GenAI, and Agentic AI adoption within customer environments.
• Participate in AI discovery workshops and business value discussions.
• Support solution design for AI-powered applications leveraging AWS AI services.
• Collaborate with Data & AI teams to position analytics, machine learning, and Generative AI offerings.
• Assist customers in identifying suitable use cases for:
• Generative AI
• AI Assistants
• Knowledge Management Solutions
• Intelligent Automation
• Conversational AI

Proposal Development & Technical Presales

• Collaborate with Solution Architects to create:
• Technical Proposals
• Architecture Diagrams
• Effort Estimates
• Statements of Work (SOWs)
• Technical Responses to RFPs/RFIs
• Present solutions, recommendations, and technical approaches to customer stakeholders.
• Support Proof of Concepts (PoCs), demonstrations, and technical validations.
• Participate in technical reviews and solution walkthroughs.

Customer Engagement & Thought Leadership

• Attend customer meetings jointly with Sales teams to provide technical expertise.
• Build credibility and trust with customer technical and business stakeholders.
• Contribute to webinars, workshops, technical presentations, and customer-facing events.
• Write blogs, case studies, solution briefs, and technical content that supports business growth.
• Maintain an active presence in cloud and AI communities.

Collaboration & Knowledge Management

• Collaborate with Delivery teams to ensure smooth handover and alignment between presales and execution.
• Maintain reusable presales assets, templates, assessment frameworks, and knowledge repositories.
• Continuously stay updated on AWS services, AI advancements, partner programs, and emerging technology trends.
• Contribute to internal capability building and knowledge-sharing initiatives.

Travel & Customer Interaction

• Travel as required for customer meetings, workshops, assessments, events, and strategic engagements.
• Represent Comprinno professionally during all customer-facing interactions.

Required Qualifications & Skills

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 3–5 years of experience in Presales, Solution Consulting, Cloud Consulting, Technical Sales, or related customer-facing roles.
• Strong understanding of AWS cloud services across:
• Compute
• Networking
• Storage
• Security
• Databases
• Knowledge of cloud migration and modernization frameworks such as AWS MAP.
• Familiarity with AWS cloud assessment tools including Migration Evaluator and AWS Well-Architected Tool.
• Understanding of:
• Kubernetes
• Containerization
• Cloud-Native Architectures
• DevOps Practices
• Hands-on exposure to Infrastructure as Code using Terraform or CloudFormation.
• Ability to create:
• Solution Documents
• Architecture Diagrams
• Technical Proposals
• Effort Estimates
• Statements of Work
• Understanding of Generative AI concepts including:
• Large Language Models (LLMs)
• Prompt Engineering
• Retrieval-Augmented Generation (RAG)
• AI Assistants
• Agentic AI Concepts
• Familiarity with AWS AI services such as:
• Amazon Bedrock
• Amazon SageMaker
• Amazon Q
• AWS Solutions Architect – Professional Certification.
• Experience positioning AI, GenAI, Analytics, or Data Engineering solutions.
• Familiarity with AI frameworks such as:
• LangChain
• LangGraph
• CrewAI
• OpenAI APIs
• Anthropic APIs
• Strong communication, presentation, and stakeholder management skills.
• Experience conducting AI assessments, GenAI workshops, or AI proof-of-concepts.
• Experience contributing to webinars, blogs, case studies, or technical marketing content.
• AWS Solutions Architect – Associate Certification (Mandatory).
• Customer-centric mindset with strong problem-solving abilities.

Desired Qualifications & Skills

• AWS Specialty Certifications such as:
• Security Specialty
• Advanced Networking Specialty
• Machine Learning Specialty
• DevOps Engineer Professional
• Understanding of compliance frameworks such as:
• ISO 27001
• SOC 2
• HIPAA
• MBA or equivalent business qualification.
• Contributions to industry blogs, webinars, conferences, technical communities, or open-source initiatives.

What We're Looking For

• Strong consulting mindset with the ability to understand customer business challenges.
• Excellent communication and presentation skills.
• Ability to balance technical depth with business value articulation.
• Passion for cloud technologies, AI, and emerging innovation.
• Collaborative team player who can work across Sales, Architecture, Delivery, and Product teams.
• High ownership and accountability.
• Curiosity and continuous learning mindset.
• Willingness to travel and work from customer locations across India and internationally as required by project engagements.

What Success Looks Like

• Consistently contributes to qualified pipeline creation and deal progression.
• Produces high-quality proposals, architecture recommendations, assessments, and Statements of Work.
• Builds credibility with customers through strong technical consulting and solution design.
• Successfully supports closure of Migration, Modernization, Managed Services, Security, and AI opportunities.
• Develops reusable presales assets, assessment frameworks, and solution accelerators.
• Contributes to thought leadership through blogs, webinars, technical presentations, and customer-facing content.
• Continuously expands expertise in AWS, Cloud, AI, and emerging technologies.

Why Join Comprinno

• Work at the forefront of Cloud, AI, and AWS innovation with one of the leading AWS Partners in APJ.
• Be part of real transformation initiatives involving Migration, Modernization, DevOps, Security, Managed Services, and Generative AI.
• Collaborate directly with enterprise customers and influence strategic technology decisions.
• Accelerate your growth through AWS certifications, mentorship, and hands-on customer engagements.
• Contribute to innovative solutions including Tevico and future AI-powered offerings.
• Build thought leadership through webinars, blogs, events, and community participation.
• Join a collaborative, high-performance culture that values ownership, innovation, and continuous learning.

✨ What we’re looking for:

✦ 8+ years of overall experience, with 5+ years in Defence or Aerospace.

✦ Strong hands-on engineering background — this is a technical pre-sales role, not a pure sales role.

✦ Experience across FPGA Design & Programming, RF Systems Engineering, Embedded Systems and Toolchains.

✦ Strong HW/SW integration experience — ability to read schematics, write firmware and debug at the hardware-software boundary.

✦ Experience in Pre-Sales, Application Engineering or Systems Integration, preferably working with DRDO / Defence PSUs / OEMs / Aerospace programmes.

✦ Ability to engage with hardware engineers, system architects and programme managers and understand technical challenges across radar, EW, NCW and embedded defence platforms.

✦ Strong ability to translate complex engineering problems into AI-driven technical solutions, and own the technical pre-sales journey from discovery through solution discussions.

🔐 Important: Candidate must be an Indian national and eligible for MoD security clearance.

🚀 What you’ll work on:

You’ll be the technical bridge between customer challenges such as slow RTL-to-software cycles, outdated toolchains and verification bottlenecks and the company’s AI-assisted engineering products.

You’ll work closely with DRDO clusters, DPSUs, Tier-1 OEMs/integrators and defence & aerospace customers.

Java Developers [I+S/E2-MM2]

Java Full Stack Developer

We are looking for a skilled Full Stack Developer who is passionate about building high-quality software applications. The ideal candidate will have expertise in Java frameworks and extensions, persistence frameworks, servers, platforms, clouds, databases, data storage, and QA tools. The candidate should also have experience working with Angular, React, or Vue.

As a Full Stack Developer, you will be responsible for developing and maintaining software applications for our clients. You will work closely with a team of developers and project managers to deliver high-quality software products. You should be comfortable working in a fast-paced environment and be able to adapt to changing priorities.

Mandatory Skill Sets:

Java frameworks and extensions: You should be proficient in building enterprise-grade applications using Java 8+ and Spring Boot.

Persistence Frameworks: You should have experience working with Hibernate and/or JPA. You should be able to design and develop efficient data models, and perform CRUD operations using Hibernate and/or JPA.

 Servers: You should be familiar with Apache Tomcat and be able to deploy applications on Tomcat servers.

Platforms: You should have experience working with Java EE and Jakarta 2EE platforms.

Clouds: You should have experience working with AWS, and be familiar with AWS services such as EC2, S3, and RDS.

Databases / Data Storage: You should have experience working with MYSQL and Oracle databases

QA Tools: You should be proficient in JUnit5 and Postman. You should be able to write and execute unit tests, integration tests, and end-to-end tests using these tools.

Web Services: You should have experience working with RESTful web services.

API Security: You should be familiar with OAuth2, JWT, Auth0, or any other API security frameworks.

 Angular/React/Vue: You should have experience working with at least one of these frontend frameworks, HTML, CSS, and JavaScript.

If you are passionate about building high-quality software applications and have the required skill sets, we encourage you to apply. We offer competitive salaries and benefits, and a challenging work environment where you can learn and grow.

JOB RESPONSIBILITIES

• Drive, design, build and deliver end-to-end solutions using Agile and User Centered Design processes.
• Build a distributed system based on SOLID design principles, concurrency, and distributed data.
• Demonstrate experience  writing enterprise software applications for high frequency and low latency environments.
• Hit the ground running with a typical Java ecosystem (Spring & its sub-projects, dependency injection, maven, hibernate, etc.)
• Maintain quality, modularity and ensure responsiveness of applications.
• Be able to pick up new technologies along their whole development stack including non-java ecosystems.  
• Collaborate with the rest of the engineering team to design to launch new features.
• Collaborate with cross-functional teams to define, design.
• Work with third-party data-sources and APIs.
• Unit-test code for robustness.
• Work on bug fixing and improving application performance
• Maintain code integrity and organisation.
• Help maintain code quality, organisation, and automation.
• Build a culture of continuous learning and improvement.
• Have a desire to collaborate to share and learn from your colleagues.

JOB REQUIREMENTS

• Extensive experience and deep understanding in Java 8, including multithreading, data-structures and algorithms.
• Strong understanding of distributed architecture concepts, Design patterns, SOLID principles, 

SOA, Microservices, Cloud hosting solutions (preferably AWS).

• Good experience in developing REST API and Json, in Java backend applications.
• Hands on experience with SQL, NoSQL concepts.
• Test driven development, including unit test cases using any test framework (JUnit, spring-test, MockMvc), and end-to end testing.
• Excellence in writing and maintaining clear end-user documentation including API specifications, patterns, best practices, and data definitions, including Swagger.
• Good knowledge of GIT.
• Familiarity with continuous integration and build automation tools like Jenkins pipelines for Continuous Integration (CI)/ Continuous Delivery (CD), maven/Gradle
• Experience with Agile software development (e.g., SCRUM or KANBAN) and/ or User Centered design process.
• Experience in working with Angular 6+/ReactJS 16+ & Redux, JSP, HTML5, CSS3, jQuery and Javascript will be a plus.

Summary
 

Genesys is looking for an experienced Salesforce CPQ developer with strong experience in Salesforce CPQ, billing, and platform related technologies. This role is responsible for providing overall mentorship regarding strategies and techniques for the CPQ and billing product solutions. Will be working closely with Business and IT Go-To-Market team members to detail and ensure product solutions support business needs, follow strong best practice principles, use system resources efficiently and integrate cleanly with the UI and server components of Salesforce CPQ. The candidate is expected to have solid experience in implementing new Salesforce CPQ and billing solutions and migrating from legacy CPQ solutions to Salesforce CPQ & billing. The candidate will be customer focused, highly collaborative and constantly seek input to ensure success. The candidate should be ready to get their hands dirty and jump in and troubleshoot/modify CPQ configurations, write code/troubleshoot if necessary (Apex, Visualforce, Lightning Components, front end web technologies & data migration).

Responsibilities

• Technical design and implementation of Quote to Cash solutions using Salesforce CPQ and billing
• Create proof of concepts (POCs) and build prototypes quickly to evaluate the mapping of custom CPQ functionality to Salesforce CPQ
• Design technical solutions that span multiple Salesforce Clouds (Sales, Service, Marketing, Analytics, Social, Communities) that meet business requirements
• Be recognized as a technical & functional specialist in CPQ and Billing
• Optimization of solutions through an understanding of business needs and technology capabilities
• Pro-actively identify opportunities for automation, process & design improvements
• Serve as a solution technical lead to ensure deliverables for Salesforce.com projects are done in line with best practices and strategic platform direction
• Individual contributor with comprehensive knowledge of the Salesforce platform, including technical and functional capabilities; ability to execute on highly complex or specialized projects.
• Oversight of multiple vendors involved with Salesforce configuration and development work
• Participate in the development of best practices, strategies, and policies around data governance, including master data management, metadata management, data quality and data profiling
• Communicate and work effectively with cross functional teams including business teams, product teams, global IT Apps teams, consultants & vendors
• Document as-is and participate on code review. Present complex solutions options and benefits to key technical program stakeholders.
• Collaborate with Salesforce architect to ensure Salesforce development teams follow best practices when programming or documenting solutions.
• Maintain up-to-date knowledge of a broad range of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements and competitive advantage.

Required Qualifications:

• Bachelor's degree required in Computer Science, Software Engineering, Technology, or in a related field
• 4 + years of Experience in solutioning and designing full stack solutions using Salesforce Platform
• 1 + years of Experience in solutioning and designing Salesforce CPQ and Billing solutions
• 1 + years of Experience in designing and developing solutions on Salesforce Lightning Platform 
• 1 + full cycle implementations of Salesforce CPQ and billing solutions including ownership of technical solution design
• Extensive knowledge of product configuration, complex pricing rules & sequence, quote configurator plugins & Salesforce CPQ APIs
• Proficiency in various CPQ functionalities like perpetual and subscription-based licensing, seasonal licensing, amendments, extensions, co-terming and renewals
• Solid experience in data migration strategy, tools and processes to migrate data between custom CPQ and billing systems to Salesforce CPQ and billing
• Experience with quote document generation and integration with DocuSign
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies

Preferred Qualifications:

• Salesforce Certified Administrator
• Salesforce Certified Sales Cloud Consultant and Salesforce Certified Service Cloud Consultant
• Salesforce Platform Developer Certifications
• Salesforce Certified CPQ Specialist

Covid-19

Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis. 

About Genesys:

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit http://www.genesys.com/">www.genesys.com.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.