District Sales Manager

Job Description:      

• Extensive experience in Appian BPM application development
• Knowledge of Appian architecture and its objects best practices
• Participate in analysis, design, and new development of Appian based applications
• Team leadership and provide technical leadership to Scrum teams
• Must be able to multi-task, work in a fast-paced environment and ability to resolve problems faced by team
• Build applications: interfaces, process flows, expressions, data types, sites, integrations,
• Proficient with SQL queries and with accessing data present in DB tables and views
• Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart services, integration services and web services
• Experience working with different Appian Object types, query rules, constant rules and expression rules

 Qualifications 

At least 6 years of experience in Implementing BPM solutions using Appian 19.x or higher

• Over 8 years in Implementing IT solutions using BPM or integration technologies
• Certification Mandatory- L1 and L2 a
• Experience in Scrum/Agile methodologies with Enterprise level application development projects
• Good understanding of database concepts and strong working knowledge any one of the major databases e g Oracle SQL Server MySQL

• Appian BPM application development on version 19.x or higher
• Experience of integrations using web services e g XML REST WSDL SOAP API JDBC JMS
• Good leadership skills and the ability to lead a team of software engineers technically
• Experience working in Agile Scrum teams
• Good Communication skills

Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.

Responsibilities:

• Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
• Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
• Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to effectively guide clients.
• Provide comprehensive training to clients on Buildesk products and best practices.
• Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
• Articulate the value proposition of Buildesk products and recommend optimal solutions.
• Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
• Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
• Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
• Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
• Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
• Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.

Qualifications:

• Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
• Demonstrated ability to deliver effective product training and support software business models.
• Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
• A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
• Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
• Experience in monitoring customer health metrics and implementing strategies to minimize churn.
• Proficiency in CRM and ERP systems.

At Palcode.ai, We're on a mission to fix the massive inefficiencies in pre-construction. Think about it - in a $10 trillion industry, estimators still spend weeks analyzing bids, project managers struggle with scattered data, and costly mistakes slip through complex contracts. We're fixing this with purpose-built AI agents that work. Our platform can do “magic” to Preconstruction workflows from Weeks to Hours. It's not just about AI – it's about bringing real, measurable impact to an industry ready for change. We are backed by names like AWS for Startups, Upekkha Accelerator, and Microsoft for Startups.

Why Palcode.ai

Tackle Complex Problems: Build AI that reads between the lines of construction bids, spots hidden risks in contracts, and makes sense of fragmented project data

High-Impact Code: Your code won't sit in a backlog – it goes straight to estimators and project managers who need it yesterday

Tech Challenges That Matter: Design systems that process thousands of construction documents, handle real-time pricing data, and make intelligent decisions

Build & Own: Shape our entire tech stack, from data processing pipelines to AI model deployment

Quick Impact: Small team, huge responsibility. Your solutions directly impact project decisions worth millions

Learn & Grow: Master the intersection of AI, cloud architecture, and construction tech while working with founders who've built and scaled construction software

Your Role:

• Design and build our core AI services and APIs using Python
• Create reliable, scalable backend systems that handle complex data
• Help set up cloud infrastructure and deployment pipelines
• Collaborate with our AI team to integrate machine learning models
• Write clean, tested, production-ready code

You'll fit right in if:

• You have 1 year of hands-on Python development experience
• You're comfortable with full-stack development and cloud services
• You write clean, maintainable code and follow good engineering practices
• You're curious about AI/ML and eager to learn new technologies
• You enjoy fast-paced startup environments and take ownership of your work

How we will set you up for success

• You will work closely with the Founding team to understand what we are building.
• You will be given comprehensive training about the tech stack, with an opportunity to avail virtual training as well.
• You will be involved in a monthly one-on-one with the founders to discuss feedback
• A unique opportunity to learn from the best - we are Gold partners of AWS, Razorpay, and Microsoft Startup programs, having access to rich talent to discuss and brainstorm ideas.
• You’ll have a lot of creative freedom to execute new ideas. As long as you can convince us, and you’re confident in your skills, we’re here to back you in your execution.
• 
  

Location: Bangalore, Remote

Compensation: Competitive salary + Meaningful equity

If you get excited about solving hard problems that have real-world impact, we should talk.

All the best!!

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JOB DESCRIPTION :

Profile: Audit & Taxation

Qualification: CA Inter (drop out)

Years of Experience: 5-6 years - 4 year plus is fine but post internship.

Salary: 50000-60000 - Try and negotitate as much as possible.

Qualification: CA Inter

Roles & Responsibilities:

Having Experience in Statutory Audits of Companies & Banks.

Having Domain knowledge of GST, ability to develop team and lead Indirect Tax Practice and Work under Pressure

Proficiency in Taxation Laws, Accounting Practices, Audit

Major experinec in Direct Taxation & Indirect Taxation

Company Audit, Income Tax Audit, Other Statutory Audit Individual Taxation, Direct and Indirect Tax Return filling and General Accounting

Desired profile of the candidate

Having knowledge of Company Audit, Income Tax Audit, Other Statutory Audit Individual Taxation, Direct and Indirect Tax Return filling and General Accounting

Strong analytical and strategic planning skills.

Having knowledge / Experience in Accounting / Direct Tax - Income Tax & TDS / Statutory Audits of Companies

Proficiency in handling Tax Softwares, Tax Portal, Accounting Practices, Audit, Excel, MS Office

Working Days -Time

6 days working

Recruiter Instructions

Complete Address

semi qulified droput with statuory auidt and txation experience

Opp. Turbhe Railway Station,

Vashi, Navi Mumbai - 400 703.

• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (Model-View-Controller (MVC)
• 5 years of development experience using C# .NET
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Able to work well in a team setting

Role and Responsibility – Relationship Manager

• Act as relationship manager for the Paid customers of NoBroker.

• Build sustainable relationships and trust with customer accounts through open and

interactive communication.

• Identify and assess customers’ needs.

• Service customer in finding the right tenant / house as per the requirement of customer.

• Dial outbound and attend inbound calls of customer and leads.

• Use internal tools and methods to provide best possible service to the customer.

• Negotiate with leads on behalf of customer.

• Keep customer up-to date on the progress of his account.

• Follow communication procedures, guidelines and policies.

• Go extra mile to provide excellent customer service

Education- Any Under Graduate and Post Graduate.

About Training- Training will be provided for initial few days for an employee to understand end to

end process.

Qualification / Education and other Requirements:

• Education Bachelors

• Excellent verbal and written communication.

• Good Interpersonal skills, numerical and analytical ability.

• Decision making skills.

• Language required: English & Hindi (mandatory),

Kannada/Tamil/Marathi/Telugu (optional)

• Proficient in MS-Office (Excel, Word).

• Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).

• Comfortable with working 6 days a week and the week off will be on weekday.

**Laptop with webcam and good speed Internet connection is a must

 Technical Customer Support

• Ability to work in team environment
• Familiarity with customer service software (CRM,ticketing systems) for chat and call process.
• Ability to work flexible hours ,including evenings and weekends.
• Earlier experience into chat and call support process.(Technical support experience)
• Customer oriented approach and ability to adapt different situations 
• Hands on experience on MS office suite.
• Ability to multitask and problem solving skills
• 0-2 years of experience 
• Excellent communications skills written and verbal.

Responsible for :

1. Respond to customer queries via chat or phone in a timely and professional manner.
2. Proactively responding on tickets or issues.
3. Resolve customer queries or issues with required solutions 
4. Coordinate with internal teams for query resolution.
5. Provide required information about products and services offered by Provakil.
6. Update customer information and issue details in ticketing platform
7. Analysing the challenges faced by clients and passing the details to technical team.
8. Should be aware of product feature updates.
9. Flexible in working shifts

Requirement: 

1. Respond to customer queries or technical issues via email in a timely and professional manner.
2. Resolve customer complaints or issues by providing appropriate solution or alternatives.
3. Should have knowledge of API integration, cloud based tool.
4. Interact with cross team to get the issues resolved.
5. Hands on experience on CRM or any ticketing system.
6. Should be able to lead meetings and training sessions.
7. Worked in customer facing environment.
8. Troubleshoot technical issues at level 1 and level 2 .
9. Handled customer escalations and worked on escalation matrix 
10. Provide weekly status on ticket received and resolved 

Additionally,

Excellent communication  verbal and written.

Handled enterprise client issues in previous experience.

Bachelor’s degree in CS or IT or related field.

• Bachelors/ Masters degree in computer science, Engineering or a related subject
• Minimum of 5 years of work experience in mobile application development
• Proficiency in Problem Solving, Data Structures, and Algorithms
• Strong knowledge of design concepts and constraints on mobile platforms
• Proficiency in Java/ Android/ Excellent in Kotlin & Flutter language
• Demonstrable experience building excellent mobile apps that are currently in Google PlayStore
• MVP/ MVVM architecture
• Firebase services
• Local databases (SQLite, firebase DB)/ORM (Green DAO, Room)
• Experience with a scalable architecture, while maintaining a hands-on role with code development
• Excellent teamwork skills, flexibility, and ability to handle multiple tasks
• Excellent analytical, problem-solving skills and Setting & following targets and timelines
• High proficiency in Android frameworks and core components
• Bug fixing