Product Designer

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Join Our Team and Shape the Future of Enterprise User Experience

Are you a visionary Senior Product Designer passionate about solving complex problems and elevating enterprise user experiences? Do you thrive in fast-paced, collaborative environments where your decisions influence product strategy and your designs impact thousands of global users?

At Mitratech, we’re transforming how people interact with enterprise applications. We’re looking for someone who doesn’t just design interfaces—you design systems, shape workflows, and champion the voice of the user. In this role, you'll serve as a strategic partner to Product and Engineering, leveraging your expertise to craft intuitive, scalable, and technically feasible experiences.

If you’re driven by design excellence, cross-functional influence, and delivering work that has a measurable impact, this is the role for you.

Why You’ll Love Working Here

AI-Forward Design Culture

Join a team that isn't just using AI tools; we're building them. From AI-powered code handoff workflows to custom Claude skills and plugins, our designers are actively shaping what an AI-native design practice looks like. You won't be adopting AI in isolation; you'll be part of a team that's figuring it out together and setting the standard for the rest of the organization.

Customer-Centric Impact

Work on real, high-value problems that improve workflow efficiency, save time, and increase productivity for enterprise customers.

Cross-Functional Collaboration

Partner with product managers, engineers, and other designers to create world-class digital experiences grounded in strong UX principles and technical feasibility.

Meaningful Outcomes

Every project you deliver will have a clear business and user impact, and you’ll hear direct feedback from customers who rely on your improvements.

Key Responsibilities

• Lead Design for Complex Enterprise Features
• Own the end-to-end design process for medium-to-large product initiatives—driving discovery, workflow definition, interaction design, and high-fidelity visual design and prototyping. Use AI-enhanced tools to accelerate exploration and iteration where appropriate.
• Shape Product Direction Through Deep Collaboration
• Work closely with engineers, product managers, and other designers in an agile environment to design accessible, performant, and elegant interfaces that balance user needs with technical and delivery constraints. 
• Create and Refine Design Deliverables
• Produce user flows, interaction models, prototypes, interface comps, visual specs, and supporting documentation across multiple enterprise products—using AI tools to streamline research synthesis, generate prototypes, and explore ideas more rapidly.

• Own and Advocate for the User Experience
• Take full ownership of the UX for your product areas and proactively advocate for users, ensuring their needs lead design decisions while aligning with the realities of our technology stack and component libraries.

• Apply Modern UX & UI and AI-Assisted Expertise
• Use up-to-date knowledge of design systems, interaction patterns, accessibility standards, responsive layouts, and front-end capabilities to elevate implementation quality and usability—along with AI-powered design and research tools—to elevate implementation quality, speed, and usability.

• Bring Clarity to Ambiguity
• Independently investigate complex problems, surface assumptions, validate solutions with stakeholders, and turn abstract challenges into actionable design direction. Use AI tools to accelerate insight-gathering and pattern detection.

• Influence Product Strategy
• Frame user problems, communicate trade-offs, and present design recommendations that shape product priorities and near-term roadmaps.

• Experiment with AI-Native Workflows
• Actively explore and experiment with AI-native workflows — including using Claude Code to generate and hand off production-ready code directly from design artifacts.
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• Build and Scale AI Capabilities Across the Function 
• Build reusable AI skills and plugins that scale best practices across the design function, contributing to a shared toolkit that reduces manual effort and accelerates delivery.

• Partner Closely With Engineering
• Use tools like Claude, Figma Make, and Cursor to build interactive prototypes and provide clear, implementation-ready workflows. 

• Contribute to the Design System
• Improve and extend our design system to support consistency, scalability, and an efficient development pipeline across all product teams.

• Mentor and Elevate the Team
• Support other designers through critique, coaching, and knowledge-sharing, contributing to a culture of continuous improvement and design excellence.

Required Skills & Experience

• 5–8 years of UX/Product Design experience, preferably in enterprise SaaS environments.
• Expert understanding of UX processes, interaction design fundamentals, and end-to-end design workflows, including how AI is reshaping each stage of that process, from discovery through delivery 
• Strong portfolio demonstrating ability to design for complex systems, including examples of how AI tools were used to accelerate, enhance, or scale the work. 
• Strong foundation in traditional user research methods, with hands-on experience using AI throughout the research process, from study design and data gathering to synthesis and insight generation, to produce faster, more defensible product decisions. 
• Mastery of core design tools such as Figma, including AI-native features and integrations, and working knowledge of adjacent tools like Cursor, Claude Code, and Figma MCP that are increasingly part of the modern design-to-dev workflow.
• Deep experience with design systems, from consuming to contributing at scale, including exploring how AI can automate component generation and accelerate system maintenance.
• Strong communication and storytelling skills, with the ability to present design rationale to technical and non-technical audiences.
• Proven ability to operate autonomously and manage multiple workstreams, including knowing when to apply AI to accelerate decisions and when human judgment and craft should lead. 
• Familiarity with HTML, CSS, JavaScript, and modern component libraries, with an ability to work alongside AI code generation tools to produce and review implementation-ready outputs.
• Ability to craft creative solutions while working within existing frameworks and constraints.
• Experience collaborating with and influencing US-based teams.

Education & Requirements

• Bachelor’s degree in design or a related field preferred.
• All applicants must provide a portfolio showcasing visual and interaction design, as well as user-centered problem-solving work.

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Role & Responsibilities

1. Design Leadership & Team Management
2. Lead and mentor the UI/UX design team, conduct design reviews, manage workloads, and maintain high design quality standards.
3. User Experience & Journey Design
4. Own end-to-end user journeys including onboarding, comparison flows, checkout/application flows, and post-conversion experiences.
5. Design System & UI Standards
6. Build and maintain scalable design systems, reusable components, interaction patterns, and accessibility standards.
7. User Research & Data-Driven Design
8. Conduct user research, usability testing, and analyze user behavior data to improve usability and conversion.
9. Cross-Functional Collaboration
10. Collaborate with Product Managers, Engineering, Analytics, and leadership teams to deliver intuitive product experiences.
11. Mobile-First & Accessibility Focus
12. Ensure responsive, mobile-first, and WCAG-compliant user experiences across all platforms.
13. Design Operations & Development Handoff
14. Manage prototyping, design documentation, and design-to-development handoff processes for smooth implementation.
15. AI-Assisted Design & Innovation
16. Utilize AI-assisted design tools and stay updated with modern UX trends and best practices.
17. Strategic Product & Team Growth
18. Support hiring, onboarding, capability building, and contribute hands-on to complex product journeys.

Ideal Candidate

• Strong Lead / Manager — Product Design (UI/UX) Profile
• Mandatory(Experience 1)- Must have 8+ years of product design experience with minimum 3 years managing a design team — direct reports, quality ownership, critique culture.
• Mandatory(Experience 2)- Must have hands on End-to-end ownership from problem definition and rapid prototyping through to final Figma handoff, across both web and mobile
• Mandatory(Skill 1)- Must have exceptional UI skills combined with deep mastery of UX psychology — with demonstrated ability to deliver world-class visual and interaction design.
• Mandatory(Skill 2)- Must have built or evolved a design system adopted in production code — token structure, engineering handoff, versioning, and cross-platform consistency. Maintaining a Figma component library alone is not sufficient.
• Mandatory (Leadership & Team Management): Must have hands-on experience leading and mentoring a design team — setting the quality bar, running structured design critiques, and managing delivery across parallel tracks. Someone who builds the team up, not just manages output.
• Mandatory (Stakeholder Mgmt)- Must be comfortable presenting to VP Product, CTO, and C-suite — able to articulate design rationale in business terms and influence product direction through user-centric logic and data.
• Mandatory (Portfolio)- Must include 2+ end-to-end transactional consumer journeys with process and outcomes; design system work with engineering context; mobile-first screens; measurable conversion or usability outcomes.
• Mandatory (Company) - B2C product companies
• Preferred(Skill 1)- Experience with AI design tools — Figma Make, generative UI, AI prototyping. Prior experience preferred; clear openness to adoption is the minimum.
• Preferred(Skill 2)- Working knowledge of HTML/CSS, responsive grids, and design token implementation. Able to design feasibly and push back credibly on engineering constraints
• Preferred (Education): A formal degree in Design — B.Des, M.Des, HCI, Interaction Design, or Visual Communication.

Strong Product Designer from top college profile

2

Mandatory (Experience) - Minimum 6+ YOE in UX / Product Design, with strong focus on B2C Products

3

Mandatory (Portfolio) - Strong portfolio of UX / Product Design works for top / high-traffic B2C Products

4

Mandatory (Company): Top B2C product company

5

Mandatory (Education) - Must have Design Education (BDes, MDes) from Tier1 college (NIT, NIFT. IIT). Tier2 colleges will be given 2nd priority

6

Mandatory (Exclusion) - Only UX designer wont work, we need product designers

7

Mandatory (Location) - Candidates from Pune and Mumbai are only considered, who can F2F interview

8

Mandatory (Age) - Candidate's age should be within 30 to 34 Years.

Strong Product Designer from top college profile

2

Mandatory (Experience) - Minimum 6+ YOE in UX / Product Design, with strong focus on B2C Products

3

Mandatory (Portfolio) - Strong portfolio of UX / Product Design works for top / high-traffic B2C Products

4

Mandatory (Company): Top B2C product company

5

Mandatory (Education) - Must have Design Education (BDes, MDes) from Tier1 college (NIT, NIFT. IIT). Tier2 colleges will be given 2nd priority

6

Mandatory (Exclusion) - Only UX designer wont work, we need product designers

7

Mandatory (Age) - Candidate's age should be within 30 to 34 Years.

Company Description 

Ungrammary is a leading UX/UI design agency based in Mumbai, India, known for delivering high-quality digital design solutions. The agency collaborates with a diverse range of clients, including global brands such as Adobe Inc, Fossil Group, VMware, and Kotak Mahindra Bank, as well as prominent regional organizations. Ungrammary focuses on creating user-centered experiences for sectors spanning technology, finance, retail, and consumer goods. Team members work on impactful design projects that shape digital products used by a wide audience. The environment encourages creative problem-solving, collaboration, and continuous learning in the field of experience design.

Role Description 

At Ungrammary, we believe the role of a designer is evolving. As AI makes execution faster and more accessible, the biggest differentiator will no longer be the ability to create screens quickly, it will be the ability to think, make sound design decisions, and create product experiences with exceptional craft.

We're looking for designers who combine UX fundamentals with outstanding visual design skills and are excited to embrace AI as part of their workflow.

What You'll Do

• Design end-to-end user experiences, from understanding problems to delivering polished interfaces.
• Create user flows, wireframes, and high-fidelity UI designs.
• Design interfaces that are visually distinctive, thoughtfully crafted, and difficult to replicate with generic AI outputs.
• Build scalable design systems and maintain consistency across products.
• Think through interaction design, micro-interactions, and user behaviour to create intuitive experiences.
• Collaborate with product managers, developers, researchers, and clients to solve complex product problems.
• Use AI tools to accelerate your workflow while applying your own judgment, creativity, and product thinking to every decision.

What We're Looking For

• Exceptional UI aesthetics and attention to detail.
• Strong understanding of Design principles, information architecture, user flows, and interaction design.
• Ability to think logically, structure complex problems, and justify design decisions.
• Proficiency in Figma and modern design workflows.
• Curiosity to continuously learn and adapt as design tools and workflows evolve.
• A portfolio demonstrating both excellent visual craft and strong product thinking.

Bonus Points

• Experience working on SaaS, fintech, healthcare, AI, or enterprise products.
• Familiarity with AI-assisted design workflows and prototyping tools.
• Experience contributing to or building design systems.

What You'll Work On

You'll design ambitious digital products for startups and global brands across AI, fintech, healthcare, SaaS, and consumer technology, solving real business problems while working alongside a team that values curiosity, craftsmanship, and continuous learning.

AI-Native Design Workflow (Expected)

We expect our designers to be AI-native in the way they work.

You should be comfortable using modern AI-powered design and productivity tools such as Figma Make, Claude (for design exploration), Paper, Lovable, Freepik AI, and similar tools to accelerate ideation, visual exploration, prototyping, and execution.

We value designers who know how to combine the right tools, iterate quickly, and "hack" together solutions rather than starting everything from a blank canvas. The competitive advantage isn't doing everything manually, it's knowing where human judgment, taste, and product thinking create the most value.

If you're someone who is constantly experimenting with new AI tools and evolving your workflow, you'll fit right in.

Strong Product Designer Profile (B2B SaaS / B2C Video / Media Platforms / Top B2C)

2

Mandatory (Experience 1): Must have 3+years of experience as a Product Designer / UX/UI Designer working on SaaS OR Top B2C product OR Video/Media product (Video product like Zoom,Vimeo,YouTube,Twitch)

3

Mandatory (Experience 2): Must have Hands-on experience in designing end-to-end product features — from discovery to delivery (user flows, wireframes, high-fidelity UI, and interaction design)

4

Mandatory (Experience 3): Experience working on complex dashboards, multi-role systems, or workflow-heavy products (e.g., producer tools, admin panels, or data-heavy interfaces)

5

Mandatory (Skill 1): Strong proficiency in Figma — including high-fidelity designs, interactive prototypes, and design systems

6

Mandatory (Skill 2): Strong foundation in UX design, user flows, information architecture, and usability principles with the ability to simplify complex problems

7

Mandatory (Skill 3): Strong product thinking and problem-solving ability — able to translate ambiguous requirements into clear, intuitive user experiences

8

Mandatory (Skill 4): Strong experience of using AI tools to create clickable prototypes and iterate rapidly

9

Mandatory (Portfolio): Must showcase 2+ shipped products or major features with clear case studies demonstrating impact, problem-solving approach, and design rationale

10

Mandatory (Company): B2B SaaS or OR Top B2C product OR Video/Media Companies like Zoom,Vimeo,YouTube,Twitch

11

Preferred (Domain Experience): Experience in video streaming, live broadcasting, or media production platforms

Strong Product Designer Profile (B2B SaaS / B2C Video / Media Platforms / Top B2C)

2

Mandatory (Experience 1): Must have 3+years of experience as a Product Designer / UX/UI Designer working on SaaS OR Top B2C product OR Video/Media product (Video product like Zoom,Vimeo,YouTube,Twitch)

3

Mandatory (Experience 2): Must have Hands-on experience in designing end-to-end product features — from discovery to delivery (user flows, wireframes, high-fidelity UI, and interaction design)

4

Mandatory (Experience 3): Experience working on complex dashboards, multi-role systems, or workflow-heavy products (e.g., producer tools, admin panels, or data-heavy interfaces)

5

Mandatory (Skill 1): Strong proficiency in Figma — including high-fidelity designs, interactive prototypes, and design systems

6

Mandatory (Skill 2): Strong foundation in UX design, user flows, information architecture, and usability principles with the ability to simplify complex problems

7

Mandatory (Skill 3): Strong product thinking and problem-solving ability — able to translate ambiguous requirements into clear, intuitive user experiences

8

Mandatory (Skill 4): Strong experience of using AI tools to create clickable prototypes and iterate rapidly

9

Mandatory (Portfolio): Must showcase 2+ shipped products or major features with clear case studies demonstrating impact, problem-solving approach, and design rationale

10

Mandatory (Company): B2B SaaS or OR Top B2C product OR Video/Media Companies like Zoom,Vimeo,YouTube,Twitch

11

Preferred (Domain Experience): Experience in video streaming, live broadcasting, or media production platforms

Conduct user research through interviews, surveys, usability testing, and competitor analysis.

Understand student pain points across university search, counselling, applications, document submission, and admissions.

Create user personas, journey maps, user flows, information architecture, wireframes, and prototypes.

Design intuitive web and mobile experiences using tools such as Figma.

Conduct usability testing and iterate designs based on feedback and product data.

Work closely with Product Managers, UI Designers, Developers, and other stakeholders.

Maintain and contribute to a consistent design system.

Ensure designs are responsive, accessible, and technically feasible.

Use analytics and user feedback to identify opportunities to improve conversion and engagement.

What you’ll get to do in this role:

Partner closely with product, content, and growth teams to shape user experiences for StoryTV and the Master App, defining what to build and how to build it.

Deeply understand user and creator behavior across short-form video, live streaming, and interactive social experiences.

Design end-to-end user journeys—from experience maps and storyboards to wireframes and high-fidelity prototypes.

Craft intuitive flows across content discovery, creator tools, engagement loops, and monetization journeys.

Ensure a seamless and consistent experience across StoryTV and the broader Eloelo ecosystem.

Plan and run usability testing to validate concepts and continuously improve product experience.

Contribute to scalable design systems and interaction patterns for rapidly evolving features.

What you’ll bring:

2-3 years of experience in UX/Interaction Design with a strong foundation in human-centered design.

A portfolio that demonstrates end-to-end design thinking, from research to shipped experiences (preferably in content, social, or creator platforms)

Ability to simplify complex product problems into intuitive, user-friendly solutions

Strong understanding of information architecture for content-heavy and social platforms

Ability to clearly articulate design decisions backed by user insights and data

Proficiency in tools like Figma, Sketch, or Adobe XD for wireframing and prototyping

Experience working in agile, fast-paced product environments

Strong collaboration and communication skills to work across cross-functional teams

High ownership, initiative, and a “make it work” mindset to take products from concept to launch

Ungrammary is a leading UX/UI and product design agency based in Mumbai, India, working with global brands and ambitious companies to create meaningful digital products and experiences. Our work spans technology, fintech, healthcare, SaaS, retail, and consumer products, with products designed by our team already being used by millions of people. We work with brands including Adobe, Fossil Group, VMware, Kotak Mahindra Bank, and other leading organizations.

We're looking for a Senior UX Designer who can take ownership of complex design problems from ambiguity to execution. Someone who can move comfortably between UX strategy, interaction design, visual design, and product thinking — while bringing clarity to both the team and the client.

You should be comfortable challenging assumptions, asking the right questions, articulating your decisions, and taking a product from an early problem space to a thoughtful, polished experience.

What You'll Do

• Own UX design across projects, from understanding the problem and defining user needs to delivering polished digital experiences.
• Translate complex business and user problems into clear product and design directions.
• Lead user flows, information architecture, interaction models, wireframes, prototypes, and high-fidelity UI design.
• Make thoughtful design decisions and clearly communicate the reasoning behind them to clients, stakeholders, and internal teams.
• Work closely with founders, clients, product managers, developers, researchers, and other designers to shape product experiences.
• Take ownership of design quality across projects and ensure that the final experience is both strategically sound and exceptionally crafted.
• Create scalable design systems, components, and patterns that enable consistency across products.
• Think deeply about interaction design, user behaviour, edge cases, and the details that make an experience feel intuitive.
• Identify gaps in a product or design direction and proactively propose better solutions rather than simply executing requirements.
• Present and defend design decisions with clarity, adapting your communication to different stakeholders.
• Contribute to product strategy, storytelling, workshops, and client conversations beyond the scope of UI/UX execution.
• Mentor and provide constructive feedback to junior and mid-level designers.
• Stay curious about emerging design tools, technologies, and AI workflows and continuously evolve how you work.

What We're Looking For

• 4–6 years of experience in UX/UI, product design, or a related field.
• Exceptional UI aesthetics and a high level of attention to detail.
• Strong understanding of information architecture, user flows, interaction design, prototyping, and usability.
• Ability to think beyond individual screens and understand the larger product ecosystem.
• Strong product thinking and the ability to balance user needs, business goals, and technical constraints.
• Ability to independently take ownership of a project or significant workstream.
• Strong communication and presentation skills, with the ability to articulate and defend design decisions.
• Proficiency in Figma and modern product design workflows.
• Experience working with design systems and scalable product interfaces.
• A portfolio demonstrating strong visual craft and thoughtful UX thinking.
• Curiosity and adaptability — you actively explore new tools and ways of working rather than relying on a fixed process.

Bonus Points

• Experience working on fintech or other complex digital products.
• Experience working directly with clients or cross-functional product teams.
• Experience leading design discussions, workshops, or design reviews.
• Experience mentoring junior designers or reviewing design work.
• Familiarity with AI-assisted design and prototyping workflows.
• Experience contributing to or building design systems.
• Experience working in an agency or consulting environment across multiple products and industries.