Product Designer

 Customer Care Executive (Voice & Sales Process)

We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.

Qualifications:

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Strong verbal and written communication skills in English and one regional language.

- Ability to empathize with customers and resolve their queries efficiently.

- Prior experience in customer service or sales will be advantageous.

Responsibilities:

- Manage and resolve customer complaints.

- Achieve sales targets and goals set by the company.

- Maintain customer satisfaction through excellent service.

Salary and Benefits:

- Salary range: INR 15,000 to 18,000 per month.

- Incentives based on performance.

- Comprehensive training and growth opportunities.

Job Responsibilities:

* Design, build, and maintain efficient, reusable, and reliable Java code

* Ensure the best possible performance, quality, and responsiveness of the applications

* Identify bottlenecks and bugs, and devise solutions to these problems

* Help maintain code quality, organization, and automatization

* Prepare the technical design of complex technology components

Mandatory Skills:

* Proficient in Java (JDK 1.7) or above JDK 8 preferable, with a good knowledge of its ecosystems with a knack for writing clean, readable Java code, writing reusable Java libraries along with knowledge of concurrency patterns in Java

* Solid understanding of object-oriented programming along with various design and architectural patterns

* Hands on experience with Spring, Spring Boot, JUnit

* Familiarity with concepts of MVC, Microservices, RESTful

 Listening to our B2B Customer’s concerns and handling product related complaintsor

queries on TAT basis.

 Contribute ideas to resolve customer problems to improve productivity.

 Maintain and update customer documentation as needed.

 Handle customer complaints, provide appropriate solutions and alternatives withinthe time

limits; follow up to ensure resolution.

 Actively listen to the concerns with a Solution Oriented approach.

 Manage transactions over CRM

NOTE -

1. Exciting Work Culture at Product Based Firm 

2.Male Candidates are preferred. 

3. Salary - 16k (FRESHERS) upto 23k inhand (Depending upon experience)

4. 6 day working with rotational week offs (DAY SHIFT - Any 9 hours) 

5. Overtime pay and Medical Benefits 

6. Full time Work from Office Role 

7. Upskilling and continual education 

8. Office Location - AltF Coworking Suncity Success Tower, Golf Course Ext Rd, Sector 65, Gurugram, Haryana 122005

• Must have excellent command over Photoshop, Illustrator, Indesign, Coreldraw, Canva

Functional Area: Graphic Design, Creativity.

Role: Graphic Designer

Employment Type: Full Time

Keyskills

• Adobe Photoshop
• In Design
• Adobe Illustrator
• Corel Draw
• Adobe Premier Pro
• Adobe After Effects
• Canva

Desired Candidate Profile

• Excellent command in Graphic Designing Software
• Thorough understanding on latest tools and creatives and trends in the market
• Good communication skills.

Responsibilities & Qualifications-

• Proven graphic designing experience of 8 to 10 years
• A bachelor’s degree in graphic design, design, or art preferred
• A strong eye for visual composition, typography & colour for print media (reports, infographics, brochures, flyers)
• Ability to conceptualise and design graphics for reports, collaterals, and social media campaigns
• Possession of creative flair, versatility, with experience in conceptual and design thinking
• Ability to work with a wide range of media from design to graphics
• Proficiency in desktop publishing tools: Corel Draw and/or Adobe Creative Suite (Photoshop, InDesign, Illustrator and After Effects).
• Effective time management skills and the ability to meet tight deadlines
• Experience of liaising with printers, knowledge about printing production and techniques
• A team player
• A strong portfolio (in PDF format) is a MUST

• Designing and developing user interfaces using angularJS best practices.
• Adapting interface for modern internet applications using the latest front-end technologies.
• Writing JavaScript, CSS, and HTML.
• Developing product analysis tasks.
• Making complex technical and design decisions for AngularJS projects.
• Developing application codes and unit tests in AngularJS, Java Technologies, and Rest Web Services.
• Conducting performance tests.
• Consulting with the design team.
• Ensuring high performance of applications and providing support.

Responsibilities:

• Planning, estimation, requirement analysis, database designing, wireframing, layout design of the assigned project and other ongoing projects in a team with Project Manager / Developer / Designer.
• Handling coding works or major/complex parts of assigned projects and providing coding help and supervision to team members.
• Maintaining and auditing code/design quality as per set guidelines and standards in assigned projects.
• Testing of completed tasks in ongoing projects in the team before sending updates to reporting authority/client.
• Remove the technical impediments
• Focusing the team to ensure the on-time delivery of the agreed task.
• Reporting progress to the Project Manager.
• Facilitating code/design reuse.
• Training and mentoring of team members.
• Maintaining the skill set matrix of the team.
• Building and maintaining PWA.
• Work closely with the product team to accelerate A/B testing and maximize engagement.

Requirements:

• Excellent knowledge of HTML5, CSS3.
• Excellent knowledge of JavaScript, Jquery.
• Excellent knowledge of JavaScript MVC architecture and OOP programming style.
• Good understanding and experience of working on Vue.js/React.js.