Direct Sales Executive

ROLES AND RESPONSIBILITIES:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustling experience in a high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

IDEAL CANDIDATE:

• 2-5 years of experience on the internet/technology industry (mandatory)
• B.E / B.Tech (IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

PERKS, BENEFITS AND WORK CULTURE:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off sites & Celebrations

BEYOND WORK:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

About the Role: Sales operations is a vital function within an organization that focuses on optimizing and improving the effectiveness of sales processes. Operating behind the scenes, sales operations professionals play a crucial role in supporting the sales team and driving revenue growth.

Responsibilities:

·      Optimize sales processes and workflows for maximum efficiency.

·      Oversee the implementation and maintenance of Customer Relationship Management (CRM) system.

·      Analyze sales data and prepare reports to provide insights and recommendations.

·      Forecast sales and set goals for the team

Requirements:

·      Excellent communication and collaboration skills

·      Problem-solving and critical thinking abilities.

·      Knowledge of market trends and competitive landscape.

• · Detail-oriented with exceptional organizational skills

Job Responsibilities

• Manage, coordinate and arrange senior executives travel and travel-related activities, including hotel booking, transportation, and meal coordination
• Acting as the point of contact among executives, employees, clients and other external partners
• Manage correspondence flow in a timely and accurate manner
• Manage the MDs calendar and set up meetings
• Format information for internal and external communication memos, emails, presentations, reports
• Help prepare for meetings and accurately record the minutes from meetings.
• Screen and direct phone calls and distribute correspondence
• Organize and maintain the office filing system
• Maintain professionalism and strict confidentiality with all maters pertaining to the Company and all the senior executives.

Skills and Qualifications

• 4 - 8 years experience in a similar role reporting directly to upper management
• Excellent written and verbal communication skills
• Strong time-management skills and the ability to organize and coordinate multiple projects at once
• Proficiency in Microsoft Office, Virtual meeting platforms (Zoom, Google Meet etc) with an aptitude to learn new software and systems
• Familiar with international travel arrangements
• Flexible team player willing to do what it takes to get the job done; adaptable and enjoys a challenge
• Ability to maintain company confidences

Only Male Cadidate 

Must have Experience in HR field 

• Designing and executing the learning calendar
• Working with external vendors for learning and engagement activities
• Identifying appropriate facilitators for various interventions
• Building strong connects with internal stakeholders for enhanced buy-in on programs
• Co-creating relevant content with internal teams
• Collating relevant feedback from various trainings
• Independently managing and coordinating for learning events/boot camps

Desired Candidate Profile

• Graduate/Postgraduate with 2-4 years of relevant L&D experience in a diverse and multicultural work environment
• Strong interpersonal, communication (written and verbal) and problem-solving skills
• Excellent stakeholder management
• Ability to work as an integral member of a diverse team
• Strong organization skills
• Ability to meet deadlines, prioritize assignments, and juggle multiple tasks simultaneously in a fast-paced, customer-focused environment
• Comprehensive knowledge of Microsoft Word, Excel, and PowerPoint    

Ideally  from IIT, NIT, IIIT ,top colleges or hackers with project demonstrating exceptional problem solving capability.

Note : This job is for immediate joining. Please apply ONLY IF you can join immediately.

Experience :- Junior role : 1 to 3 years/Senior : 5 to 7 Years

Industry: FinTech / BFSI

Functional Area: Core Platform Programming, Maintenance

Role Category: Programming & Design

Role: Software Developer

Employment Type: Permanent Job, Full Time

Overview:

We are looking for a passionate, talented, and motivated UI/UX  Front End Angular Developer to join our team and help build out the next set of kick-ass features.

FE/UIX  Developer at Konectbox, you’ll deliver high-quality technical solutions to build UI/UX  using a range of different technologies. You’ll be involved in the entire product development lifecycle including the design, development, deployment and maintenance of new and existing features.

You should apply to us if you’re excited about working on the newest technologies and delivering value with a sense of ownership. If selected, you get to be a part of a small but committed group of technologists who are trying to improve how events are ticketed and marketed in India.

About the role:

• Highly skilled at front-end engineering using Object-Oriented JavaScript, various JavaScript libraries and micro frameworks (Angular, Prototype, Backbone), HTML and CSS
• Translates designs and style guides provided by the UI/UX team into functional user interfaces, ensuring
• Well versed in software engineering principles, frameworks and technologies
• Self-directed team player who thrives in a continually changing environment
• Builds mobile software applications Follows coding standards, builds appropriate unit tests, integration tests and deployment scripts
• Assists in defining architectures Collaborates with teams to explore existing systems, determines areas of complexity and learns the applications capabilities
• Owns success Takes responsibility for successful delivery of the solutions
• Communicates continually with the project teams Explains progress on the development effort
• cross browser compatibility and performance
• Contributes to continual improvement by suggesting improvements to user interface, software architecture or use of new technologies
• Nice to have : 
• Complete understanding of internal code library (jquery or any other)
• Some record of contribution to any front end open source project.

Perks :

• You get to work at a fun filled atmosphere
• Have ample chances of learning leadership, mentor-ship skills
• A solid salary package along with chance to get good value of ESOPs.

Salary Range : 6 LPA to 12 LPA 

(based on qualifications, experience and skills)

Key Skills : Javascript, Angular, Backbone, Prototype, HTML, CSS