We're looking for a growth-oriented leader to own and lead the Digital Marketing function at Impact
Guru. You are the ideal candidate if you are comfortable with continuous experimenting and learning
and are obsessed with data. You're not afraid to try new methodology and can deliver useful insights
by effectively and quickly adapting to data.
Reports to: VP - Markeing
Responsibilities:
● Own end-to-end execution, measurement, reporting, and optimization of campaigns
across channels with goals to increase New users Acquisition, Scale GMV across the
campaign, and deliver platform GMV & ROAS
● Managing two verticals of Impact Guru business, one is online donation(E-commerce) &
Lead Generation(Seekers).
● Lead a team of performance marketers & Data Analyst
● Partner with internal teams to optimize campaign performance (targeting, optimization,
creative direction, etc.)
● On a day-to-day basis, you will be expected to optimize campaigns based on data
breakdowns and insights.
● Understand ways to scale campaigns across platforms in an optimal manner.
● Perform interest research in Facebook using audience insights and ads manager.
● Create a digital media plan based on requirements across multiple platforms
● Understand how content works across different social media platforms
● Create insightful reports based on data from performance marketing campaigns
● Tag with your copy and art partners to achieve a digital-first creative output on
campaigns.
● Work on Launching & Optimising other marketing channels like Taboola, Criteo,
Outbrain, Adroll etc.
● Work on retentiton marketing through Mo engage or internal communication.
● Coordination with SEO Team for Organic ranking updates & suggestions
● Assist Social media team in scaling the organic GMV from social pages, also assist them
in increasing the followers on each social media pages
● Work on launching influencer marketing campaigns & influencer network for the brand.
Skills Required:
- 3-4 years of industry experience (agency or editorial) is a plus.
- Bachelor’s degree in Engineering, Media Communications, Business Administration,
Journalism, English, or related Fields from Tier 1/Tier 2 colleges.
- In-depth knowledge of Google Adwords, Facebook Ads & Google Analytics.
- Excellent problem solving & analytical skills.
- Strong quantitative skills with a knack for translating numbers into actionable insights and
creatives.
- Ability to multitask in a fast-paced work environment.
- Punctual and dedicated to meeting goals & deadlines.
- Able to effectively work independently, and as part of a team.
Min. 3-4 year experience is required in this role.
About Symansys Technologies India Pvt Ltd
Similar jobs
We are dedicated to revolutionizing the tech industry through our advanced software solutions. We are in search of a talented and passionate Full Stack Developer (MERN STACK) with expertise in both frontend and backend technologies. This role is crucial for driving innovation and enhancing the performance of our web applications, ensuring an exceptional user experience.
I. Key Responsibilities:
A. Frontend Development:
1. Develop and maintain high-quality web applications using React.js and other frontend technologies.
2. Create responsive, user-friendly interfaces adhering to UI/UX design principles.
3. Optimize web applications for maximum speed and scalability.
B. Backend Development:
1. Develop and maintain efficient, reusable, and reliable code using Node.js, Express.js, or other backend frameworks.
2. Implement effective RESTful APIs and server-side rendering techniques.
3. Collaborate with the team to design and implement database schemas, ensuring data integrity and security.
C. Collaboration and Communication:
1. Work closely with cross-functional teams, including UX/UI designers, backend developers, and product stakeholders.
2. Participate in code reviews and provide constructive feedback to peers.
3. Communicate effectively with team members and clients to manage expectations and coordinate tasks.
II. Skills and Qualifications:
A. Frontend Technologies:
1. Proficiency in HTML5, CSS, JavaScript ES6, React.js, and Bootstrap.
2. Familiarity with state management libraries (e.g., Redux) and frontend development tools (Babel, Webpack, NPM).
B. Backend Technologies:
1. Proficiency in Node.js, Express.js, Django, Flask, or other backend frameworks.
2. Experience with databases and ORM frameworks (SQL, NoSQL, Sequelize, SQLAlchemy, etc.).
C. Development Practices:
1. Solid understanding of the full web development life cycle and RESTful API design.
2. Experience with testing frameworks (Jest, Mocha, etc.) and version control systems (GitLab, GitHub).
3. Familiarity with continuous integration/continuous deployment pipelines (e.g., Jenkins, Strider) and containerization (Docker, Kubernetes).
D. General Skills:
- Total experience should be 10 yrs with minimum experience as full stack developer 5 plus years
- Effective team player with strong problem-solving skills.
- Excellent verbal and written communication skills.
- Bachelor’s degree in Computer Science, Engineering, or a related field.
About Us
Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. With Observe.AI, companies can act faster with real-time insights and guidance to improve performance, from more sales to higher retention.
Observe.AI is trusted by hundreds of customers and partners, including Pearson, Accolade, Group 1 Automotive, Southeast Trans, and Public Storage. Our recent $125 million Series C led by Softbank Vision Fund 2 with participation from Zoom Video Communications, Inc., brings our total funding to date to $213M, with investments from Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator. For more information, visit www.observe.ai.
The Opportunity
If you are a talented and driven person who wants to join a high-impact team at the core of Observe.AI's mission, then this role is for you. This is a highly challenging role that will require the implementation of state-of-the-art Machine learning (ML) and Deep learning algorithms;
You will build a never-before-seen machine intelligence product and ML pipelines from scratch, architecting and implementing low latency systems at scale.
If you are excited about; owning & building a next-generation ML architecture and working on core algorithms, right from training to production, you’ll love the job!
What you’ll do day to day as a Lead ML Engineer
- If you are a talented and driven person who wants to join a high-impact team at the core of Observe.AI's mission, then this role is for you. This is a highly challenging role that will require the implementation of state-of-the-art Machine learning (ML) and Deep learning algorithms.
- You will build a never-before-seen machine intelligence product and ML pipelines from scratch, architecting and implementing low latency systems at scale.
- You will work on architecting the ML pipelines and deploy them at scale
- You will optimize ML solutions for performance, scale and reliability
- You will work with large data sets and build an ML pipeline to process and train the data
- You will run ML experiments scientifically and analyzes the results
- You will work with the team in building exciting stuff and guide juniors in the process
- You will deploy solutions into production and maintain several models for fast experiments
- You will simply, own a module end-to-end and show us your data skills
- you will keep up-to-date with latest ML and deep learning literature to implement latest techniques into Observe.AI Voice & Speech platform.
- If you are excited about; owning & building a next-generation ML architecture and working on core algorithms, right from training to production, you’ll love the job!
What you’ll bring to the role
- Graduate/Post Graduate degree in Computer Science/Electrical Engineering from leading research institutes.
- Strong working experience in building Speech technologies like ASR, TTS, Diarization, and Speech signals
- Hands-on experience in building end-to-end models using the latest architectures.
- 6+ years of commercial experience in ML solutions and pipelines
- 6+ years of programming experience in Python, Shell scripting, and C/Java
- Hands-on experience in speech processing frameworks such as Kaldi, Espnet, Speech brain, etc.
- Experience with Machine learning and Deep learning libraries such as Scikit Learn, TensorFlow, or PyTorch
Some of the other coolest things you deliver
- A world-class Speech technology that has an impact on Customers and the research community
- Publish papers in International Speech and NLP conferences like Interspeech / Icassp / NIPS/ ASRU etc.
- Inter team coordination for research initiatives.
About the ML Team
We are a strong 25-member Machine Learning team with a focus on Speech, NLP, and Data platforms. Our main research focus is to drive the contact centers using AI which leads to improving operational efficiency, customer experience, and compliance. Our Machine Learning team pushes the boundaries in understanding the nuances in the conversation AI by processing millions of calls per day and empowering the call centers to improve efficiency.
The Speech team focuses on Speech Recognition, Speaker Diarization, and Speech Signals to understand the nuances in the behavior of the agents. The ML team is at the forefront of publishing our research in international conferences such as Interspeech, Icassp, ICML, and EMNLP AACL, and we encourage our research in the same.
Apart from work, the team loves to collaborate on research initiatives, present the initiatives/findings in internal/external tech conferences, participate in hackathons, and have formal/informal gatherings.
Compensation, Benefits and Perks
Excellent medical insurance options and free online doctor consultations
Yearly privilege and sick leaves as per Karnataka S&E Act
Generous holidays (National and Festive) recognition and parental leave policies
Learning & Development fund to support your continuous learning journey and professional development
Fun events to build culture across the organization
Flexible benefit plans for tax exemptions (i.e. Meal card, PF, etc.)
Our Commitment to Inclusion and Belonging
Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.
If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai.
Full Stack Developer responsible for managing back-end services and the interchange of data between the server and the users.
Your primary focus will be the development of all server side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the frontend elements built by your co-workers into the application. Therefore, a basic understanding of frontend technologies is necessary as well.
We are looking to recruit a candidate for a role that will require:
- Create and consume restful APIs
- Design, develop, and maintain internal and external applications
- Build efficient, testable, and reusable modules
- Write high quality, structured application/interface code and documentation
- Identify solutions through research and collaboration that resolves the root of problems as they arise
- Define functional and technical requirements for application software to develop skills and knowledge
- Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
- Contribute in all phases of the development lifecycle
Requirement
∙ Proficient in Node.JS and ReactJS development stack
∙ 2+ years’ experience designing, querying, and updating databases in MySQL/nosql
∙ Basic understanding of web technologies including HTML, CSS, JavaScript, AJAX etc.
∙ Passion for best design and coding practices and a desire to develop new bold ideas
∙ Good to have knowledge of AWS, Redis, ElasticSearch
Education: Min. Graduate in related discipline
Work experience: 2 years relevant experience
Compensation: Based on Industry StandardsInterview Mode : Face to Face
Roles and Responsibilities:
- Set objectives and goals for the team and track progress.
- It is an employee-facing managerial role.
- Lead multiple resources and groups from an operational angle and track progress through daily standups.
- Should be excellent in writing general email communication.
- Dealing with email inquiries.
- Taking minutes of the meeting and tracking those to closure.
- Document an overall status report of engagement.
- Mentor and coach team to work on creating case studies for the respective projects.
- Follow up with the prospects for getting appointments.
- Monitoring the daily progress of team members.
- Organizing project team meetings and recording minutes.
- The person will be managing groups related to content creation, graphics, lead generation, sales, and overall growth strategy also.
- Should conduct standup meetings
- Use of MS tools to streamline the project, resource, and portfolio management.
- Develop the project plan for the tasks, dependencies, and participants required to mitigate the risks to system quality.
- Detail-oriented with strong data collection, analysis, and reporting skills.
- Experience working in diverse and collaborative environments.
- Delegating tasks to team members.
- Tracking and communicating project risks and opportunities.
- Providing input into the planning process.
- Good at decision making, relationship building & have good leadership qualities.
- Capable of developing procedures, service standards, operational policies, and guidelines with an attitude for continuous improvement.
Requirements:
- Must have experience of 3-5 years.
- Proven work experience as an Operations Manager, or Staffing Manager etc..
- Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service.
- Highly trained in conflict management and business negotiation processes.
- Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook).
Job Summary:
We are seeking a motivated and enthusiastic Telecaller to join our admissions team. As a Telecaller, you
will be responsible for contacting customers, introducing our products or services, and generating leads.
Your primary objective will be to engage customers over the phone, provide information about our
offerings, address any inquiries or concerns, Excellent communication skills, persuasive abilities, and a
customer-oriented approach are essential for success in this role.
Responsibilities:
• Contact potential customers via telephone to introduce our programs. • Make outbound calls to clients and provide information about our offers. • Engage in active listening to understand Parent’s needs. • Answer customer inquiries, resolve complaints, and provide appropriate solutions. • Maintain accurate and up-to-date records of customer interactions and leads in the CRM system. • Follow up with customers to ensure satisfaction and foster long-term relationships. • Collaborate with the sales team to develop effective strategies and techniques. • Stay updated with product knowledge, market trends, and competitors' activities. • Participate in sales meetings, training sessions, and team-building activities.
Requirements:
• Proven experience as a Telecaller or similar sales role.
• Excellent verbal communication and interpersonal skills.
• Persuasive and confident with the ability to build rapport with customers.
• Active listening skills to understand customer needs and concerns.
• Ability to work in a target-driven environment and achieve goals.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Proficiency in using CRM software and other telecommunication tools.
• Ability to handle objections and resolve customer complaints professionally.
• High school diploma or equivalent; additional education or certifications in sales or customer
service is a plus.
Responsibilities
Build relationships with prospective clients
Maintain consistent contact with existing clients
Manage sales pipeline
Analyze the market and establish competitive advantages
Track metrics to ensure targets are hit
Qualifications
Experience in full sales cycle including deal closing Demonstrated sales success
Strong negotiation skills
Strong communication and presentation skills
CRM experience is preferred
The Web Developer Intern role supports and assists the web development team in coding, modifying and delivering technically feature rich websites web applications, portals and platforms with focus on robustness, security, technical superiority and innovative features in line with client expectations.
1. Basic principles of clear navigation and interactive experiences is an essential.
2. Development tasks range from basic site layouts to complex ecommerce portals and start up solutions.
3. The roles are fungible to accommodate front end or server side development.
Job Title: |
Senior Cloud Service DBA |
||
Department & Team |
Technology |
Location: |
INDIA |
Reporting To: |
Senior DBA – Team Lead |
Role Purpose: |
This role will be a mix of project, BAU and innovation and will encompass typical database administration duties that you may expect in a large-scale telecommunications environment: performance tuning, replication, database design, backups, high availability, encryption, security, configuration etc.
1. Network Services Team – Responsible for IP Network and its associated components 2. Infrastructure Team – Responsible for Server and Storage systems 3. Database Services Team – Responsible for all Databases 4. Cloud Architect Team – Delivering future strategy, ongoing cloud performance optimisation.
The DBA function forms part of Client’s Tier 3 support function and works closely with the internal NOC, Service Desk, Infrastructure, IP Networks and Cloud Architect teams. To enable the business in achieving its stated objectives by assisting the other technology teams to achieve world-class benchmarks of customer service and support.
To highlight, a key requirement of the role will be involvement in defining our future strategy around database modernisation in the cloud.
|
Responsibilities: |
Operations · Involved in new solutions design discussions and to recommend suitable, secure, performance optimised database offerings based on business requirements · Ensure all databases in the AWS and Azure are configured for performance, scale and high availability where required · Take responsibility of modernisation of Clients database estate in the cloud, leveraging open source technologies and cloud native hosting platforms · Drive innovation by constantly reviewing latest public cloud platform database service releases such as Babelfish in AWS to fast track adoption of native services · Ensure security considerations are at the forefront when designing and managing database solutions · Optimise query performance · Ensure all key databases have deep insight monitoring enabled to enable improved capabilities around fault detection · Perform regular database maintenance when required and ensure databases are backed up according to agreed RTO / RPO information · Maintenance work to be planned meticulously to minimise/eradicate self-inflicted P1 outages · Monitoring database costs regularly and identify strategies to minimize cost as part of internal FinOps practices · Ability to provide technical system solutions, determine overall design direction and provide hardware recommendations for complex technical issues · Provisioning, deployment, monitoring cloud environment using automation tools like Terraform |
Skills & Experience: |
Certifications: · SQL Server Database Administration - REQUIRED · AWS Certified Solutions Architect Associate – Highly Desirable · AWS Certified Database Specialty – REQUIRED · Azure Database Administrator Associate – Highly Desirable
Skills & Experience: · Ideal candidate has been supporting traditional server based relational databases for over 8 years who then transitioned into AWS and Azure public cloud for the last 5 years · SQL Server / MSSQL 2008 / 2012 / 2014 / 2016 / 2017 / 2019 (including Always-On and Analysis Services) · Postgres / MYSQL as standalone and managed service platforms · Strong database migration experience (Particularly MSSQL to open source and leveraging AWS native platforms including RDS, Athena, Aurora) · Extensive AWS experience in a commercial environment, architecting database best practices · Strong experience supporting AWS / Azure based datalake/data warehouse environments. Required to support internal BI teams · Solid experience and understanding which workloads are best suitable for which specific database platforms in AWS and Azure · Extensive experience and understanding of database security, including appropriate encryption and authentication best practices · Good working knowledge of Microsoft Power BI · Good knowledge of Azure cloud database services · Any working experience around non-relational databases (internally hosted or managed service such as DynamoDB in AWS will be favoured) · Good working knowledge of Windows and Linux Server Operating Systems · Excellent presentation skills to both an internal and external audience · The ability to share and communicate your specific expertise to the rest of the Technology group
|
Behavioural Fit: |
· Professional appearance and manner · High personal drive; results-oriented; make things happen; “can-do attitude” · Can work and adapt within a highly dynamic and growing environment · Team Player; effective at building close working relationships with others · Effectively manages diversity within the workplace · Strong focus on service delivery and the needs and satisfaction of internal clients · Able to see issues from a global, regional and corporate perspective · Able to effectively plan and manage large projects · Excellent communication skills and interpersonal skills at all levels · Strong analytical, presentation and training skills · Innovative and creative · Visionary and strategic view of technology enablers (creative and innovative) · High verbal and written communication ability, able to influence effectively at all levels · Possesses technical expertise and knowledge to lead by example and input into technical debates · Depth and breadth of experience in infrastructure technologies · Enterprise mentality and a global mindset · Sense of humour
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Role Key Performance Indicators: |
· Design and deliver repeatable, best in class, cloud database solutions · Pro-actively monitor service quality and take action to scale operational services, in line with business growth · Generate operating efficiencies, to be agreed with Infrastructure Services Manager · Establish a “best in sector” level of operational service delivery and insight · Help creates an effective team · Continuous improvement
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- Looking only for immediate to 15 days candidate.
- Looking for an experienced Integration specialist with a good expertise in ETL Informatica and a strong Application integration background
- Minimum of 3+ years relevant experience in Informatica MDM required. Powercenter is a core skill set.
- Having experience in a broader Informatica toolset is strongly preferred
- Should prove a very strong implementation experience in Application integration, should demonstrate expertise/presentation with multiple use cases
- Passionate coders with a strong Application development background, years of experience could range from 5+ to 15+
- Should have application development experience outside of ETL, (just learning ETL as a tool is not enough), experience in writing application outside of ETL will bring in more value
- Strong database skills with a strong understanding of data, data quality, data governance, understanding and developing standalone and integrated database layers (sql, packages, functions, performance tuning ), i.e. Expert with a strong integration background who has more application integration background than just an ETL Informatica tool
- Experience in integration with XML/JSON based and heavily involve JMS MQ (read/write)
- Experience in SOAP and REST based API's exchanging both XML and JSON files used for request and response
- Experience with Salesforce.com Integration using Informatica power exchange module is a plus but not needed
- Experience with Informatica MDM as a technology stack that is used for integration of senior market members with Salesforce.com is a plus but not needed,
- Very strong scripting background (C/bourne shell/Perl/Java)
- Should be able to understand JAVA, we do have development around JAVA, i.e ability to work around a solution in programming language like Java when implementation is not possible through ETL
- Ability to communicate effectively via multiple channels (verbal, written, etc.) with technical and non-technical staff.