Digital marketing

Strong Manager – Customer Success, Account management Profile

Mandatory (Experience 1) – Must have 6+ years of overall experience with atleast 4+ Years in Customer Success role

Mandatory (Experience 2) – Must have 1+ years of experience in AdTech industry

Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)

Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.

Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products

Mandatory (Company): B2B SaaS (AdTech experience is highly preferred)

Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call

Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume

• Minimum 4+ years of experience building Java & React JS/Node JS applications, in a service-based architecture.
• Need hands on current experience on Java 8+, React JS/Node JS and above, Java script, Angular JS, JUnit, XML, Spring, Spring Boot, rest APIs, and SQL. 
• Hands on experience with version control, build integration and messaging technologies.
• Need to demonstrate in-depth understanding of OOO principles, design patterns and threading techniques.
• Strong web Services background required.
• Must be able to interact with all levels of personnel within the organization and be effective with both business and technical teams.
•  Ability to deal with ambiguity and define approaches to bring unfocused issues to resolution
• Excellent written and oral communication skills for managing interactions both within the team and without.
• Very strong attention to detail and organizational skills. Strong work ethic

Key Roles And Responsibilities:

• Analyze requirements, functional specifications and create detailed level test cases
• Collaborate with QA Lead to implement effective strategies and test plans
• Ability to identify a set of test cases that will be a good fit for automation and scope out automation coverage for a particular project.
• Be ready to move test cases from manual to automation with pride.
• Contribute to the design and architecture of high-quality, complex systems and software environments focusing on mobile development, automation, and quality aspects
• Execute test cases scripts scenarios on schedule (Functional, Systems Integration, and Regression Testing), and open defects as needed
• Develop build test automation strategy and focus specifically on maximizing reusability for regression
• Design, build and execute automated tests.
• Identify regression testing needs and create and maintain an Automated Regression Suite
• Maintain automated scripts utilizing the existing framework, adhering to coding standards
• Create a weekly plan and weekly reports.
• Follow the Scrum process, participate in Scrum ceremonies and follow the incremental delivery model.

Qualifications:

• Educational background includes a degree (B.E/B.Tech/M.Tech) in Computer Science, Engineering, or a related field.
• Possess 8-12 years of hands-on experience in automation testing, including designing, implementing, and maintaining automated test scripts and frameworks. Demonstrated expertise in ensuring software quality and reliability through comprehensive automated testing processes.
• Capable of writing efficient, maintainable code for automation scripts, and leveraging language-specific libraries and frameworks to enhance testing capabilities.
• Experience working with Appium for mobile application automation testing. Skilled in setting up and configuring automation frameworks, ensuring seamless integration with testing processes for Android and iOS applications.
• Demonstrated ability to design and develop automation frameworks from scratch. Skilled in selecting appropriate tools and technologies, defining framework architecture, and implementing robust, scalable, and maintainable automation solutions tailored to project requirements.
• Must have experience in integrating mobile cloud platforms like Browser stack / Perfecto with automation framework
• Extensive experience in Maven for build automation, Jenkins for CI/CD, and TestNG for automated testing. Proficient in configuring and integrating these tools to streamline development workflows.
• Practical experience with Selenium WebDriver for automated testing of web applications. Skilled in writing, executing, and maintaining test scripts, ensuring cross-browser compatibility.
• Proficient in using JIRA for project management, GIT for version control, and databases for data storage and retrieval. Skilled in managing tasks, tracking progress, and performing database operations.
• Experienced in developing, testing, and deploying applications in both Android and Windows environments. Proficient in utilizing specific tools and frameworks for each platform.
• Strong understanding of API testing tools like SoapUI and Postman. Skilled in creating and executing test cases, validating responses, and ensuring API reliability, performance, and security.
• Familiarity with both android and Windows environments.
• Knowledge of API Testing tools such as SoapUI, Postman.

ENGINEERING MANAGER @REBEL FOODS

We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as we are building the world's most valuable restaurant company on the internet, superfast.

The opportunity for us is immense due to the exponential growth in the food delivery business worldwide which has helped us build 'The World's Largest Internet Restaurant Company' in the last few years. Rebel Foods current presence in 7 countries (India, Indonesia, UAE, UK, Malaysia, Singapore, Bangladesh) with 15 + brands and 3500+ internet restaurants has been build on a simple system - The Rebel Operating Model.

While for us it is still Day 1, we know we are in the middle of a revolution towards creating never seen before customer-first experiences. We bring you a once-in-a-lifetime opportunity to disrupt the 500-year-old industry with technology at its core.

We urge you to refer to the below to understand how we are changing the restaurant industry before applying at Rebel Foods.

https://jaydeep-barman.medium.com/why-is-rebel-foods-hiring-super-talented-engineers-%20b88586223ebe" target="_blank">link 1

https://jaydeep-barman.medium.com/how-to-build-1000-restaurants-in-24-months-the-rebel-method-%20cb5b0cea4dc8" target="_blank">link 2

https://medium.com/faasos-story/winning-the-last-frontier-for-consumer-internet-5f2a659c43db" target="_blank">link 3

https://medium.com/faasos-story/winning-the-last-frontier-for-consumer-internet-5f2a659c43db" target="_blank">link 4

In order to understand more about the challenges that you might face at Rebel, it’s important that we go back to the inception and get acquainted about our journey to date. From the times when excel sheets served as our POS system at stores having one brand, to our evolution as a company that uses smart kitchens - we have traversed the phone, web, and app channels over time. From being a single brand restaurant, we moved to be a parent company with a dozen restaurant brands under the umbrella, while simultaneously moving our operations from a single kitchen to more than 300 locations across 30 cities in India and in a few international locations. The team of engineers at Rebel has built one of the most unique platforms in the world that can not only help operate a kitchen with multiple brands but also aids in operating business at scale. To give you additional perspective, the team has built more than 40+ products in the last 4.5 years. The innovation spans through technologies like polygon architecture (dynamic delivery radius) for a multi-brand operation from a kitchen, to managing each step of the kitchen ops — queuing, load/prep time, batching of orders, out of the door algorithms; inventory prediction based on consumption data, personal

recommendation engine, deep integration with every aggregator, last-mile delivery app, CRM systems, multiple brand websites and apps, reporting and analytics systems, and more. Everything that was mentioned has been built on a tech stack developed by our Engineers. This enabled us to tackle the massive complexity of a multi-brand operation while keeping all parts of the business supremely efficient and optimized.

We are now building Engineering 2.0 at our company. The vision is to make technology the Brain (AI, Machine Learning, analytics to drive every business decision of the company), the Body (robotics led automation at our Kitchens, driving tremendous operational efficiency), and the Mind ( building an AI/ ML-driven virtual personal butler for customers across app, web, and voice, like Netflix of food) at Rebel. This will mean working across technologies and product/engineering teams to build solutions that would be “first - time” in the world. Engineering @ Rebel will break new grounds.

An opportunity to revolutionize the restaurant industry

Here, at Rebel Foods, we are using technology and automation to disrupt the traditional food industry. We are focused on building an operating system for Cloud Kitchens - using the most innovative technologies - to provide the best food experiences for our customers.

You will enjoy working with us, if:

• You are passionate about solving customer problems using people, processes and technology
• You are an engineer at heart, obsessed with high quality software
• You have a flair for good technical and organizational design
• You are unafraid of making bold decisions to eliminate inefficiencies and improving the velocity of software development
• You are an owner and take responsibility for outputs and outcomes
• You are willing to dive deep to solve complex software issues
• You are a teacher and mentor

Our technology ecosystem:

• Languages: Java, Typescript, Javascript, Ruby
• Frameworks and environments: Spring Boot, NodeJS, ExpressJS
• Databases: AWS Aurora MySQL, MongoDB
• Cloud: AWS
• Microservices, Service Oriented Architecture, REST APIs, Caching, Messaging, Logging, Monitoring and Alerting
• CI/CD and DevOps
• Bitbucket, Jira

You will mostly spend time on the following:

• Leading a team of software engineers; owning and developing the roadmap to support your long term vision for the services and conducting tactical execution at the same time
• Hiring, mentoring and coaching your direct reports to be the best they can be, both in their current roles and in their careers
• Liaising with product, business and leadership teams to ensure business priorities are met
• Continuously improving management and engineering processes. Planning, estimating projects and tasks and ensuring software development best practices are being followed
• Working closely with engineers on day to day activities, including writing, reviewing and troubleshooting code
• Owning services, and managing ongoing features, fixes, and daily operations of services
• Teaching and mentoring team members

We’re excited about you if you have:

• At least 15 years of experience in software development, including experience building microservices and distributed systems
• Built and led high performing engineering teams
• Experience working with complex, high traffic, and consumer facing distributed platforms
• Proven engineering knowledge and experience
• The ability to operate at a managerial level as well as diving deep and getting your hands dirty when required
• Experience in establishing software development processes and practices; A track record of good project planning and execution
• Good communication skills, both in person and via the keyboard
• Made decisions that impacted technical design, development and planning for one or more projects / programs that impacted multiple teams or functions.
• Good programming skills in one or more languages: Java, Typescript, Javascript, C#, C++, Python or Ruby
• Experience working in Cloud environments: AWS or Azure or GCP
• Experience building secure, configurable, observable services
• Excellent troubleshooting and problem-solving skills
• The ability to mentor and teach junior and senior engineers
• The ability to collaborate effectively within and across engineering, product and business teams

Role will determine the process and strategy to be used in software design at a project level (Agile, top-down, bottom up, stepwise refinement, use of patterns and pattern languages, iterative and incremental processes etc.) and has a deep Understanding of the software development lifecycle and has knowledge of the overall application development space combined with understanding of the business and domain. Role will Identify risks across the project life-cycle and conceive mitigation strategies, will drive AGILE practices and frameworks within the organization and creating visibility for the same and guide the teams in application of AGILE frameworks, will resolve problems and identify opportunities for improvements within AGILE.  Will design and fine-tune DB solutions and will oversee performance tuning. Role will work with Configuration Management tools to enforce CM practices and processes. Role is required to help define and adhere to the QA standards and will work with a deep understanding of performance bottlenecks, production infrastructure, interfaces and dependencies of the product and Measure program performance against target and publish dashboards to leadership. Role is also responsible for Analyzing scope change requests to make informed decision on resourcing, cost and time estimation and effectively managing all escalations in-line with organization norms.

Director-Software Operations is also responsible for attracting and retaining top talent in the organization. Will use the “People first” approach in the decision making and helps the organization in the people engagement journey. Role is responsible for aligning the organizational objectives to the team objective, derive goals for individuals and ensure a fair, transparent, inclusive workplace culture. Will nurture teams through different situations, be responsible for the individual development plans and performance metrics.

Competencies:

• Anticipates stakeholder’s stated / unstated needs; suggests specific changes in processes to improve the company’s responsiveness and deliver superior stakeholder experience
• Builds and nurtures long-term, mutually profitable stakeholder partnerships. Builds a say in stakeholder decisions by establishing strong credibility and offering a superior end-to-end experience
• Builds and promotes systems / practices for effective capture, dissemination and management of knowledge at a Business Unit level
• Understands competitive global business environment and builds comfort with VUCA conditions, provides clarity to the team to act quickly and with precision on implicit and explicit stakeholder needs
• Focuses on continuous improvement through constant assessment of existing procedures, Selects and cross-fertilizes ideas across teams within the Business Units
• Drives collective accountability through appropriate actions (involving employees in goal-setting and ongoing communication
• Adapts management style to different situations and provides calmness and consistency to the team during stressful situations, serves as an advisor, providing guidance to multiple teams on contribution to key organizational decisions such that employee concerns are addressed.
• Drives synergy and cooperation across different stakeholders, to catalyze critical decision making, to work towards common organizational goal. Continuously owns and exceeds challenging targets; Drives team to consistently exceed past performance
• Encourages people to work outside of their comfort zone and creates the right conditions for them to demonstrate new competencies, Provides regular feedback in a constructive manner
• Develops and uses systems to organize and keep track of performance across the function, identifies areas to refocus team efforts and improve performance and quality while managing
• Shows respect for differences and draws upon different ideas in the business unit to enhance business performance, takes effort to create an open environment for team to voice views and capitalizes by leveraging synergies across teams.

Technical Skills:

• Should have prior experience in design, develop and maintaining .Net based web applications within all phases of the Software Development Life Cycle (SDLC)
• Should have worked on complex, multi-tiered architectural applications
• Strong experience in business understanding, requirement gathering and project scoping.
• Should have Experience of Object Oriented programming practices (SOLID principles, Design pattern)
• Should have prior experience in handling a large team of developers, testers, database developers and architects
• Should have experience in Feasibility Analysis - Technical feasibility (Study of proposed application, performance expected, application function, benefits), Financial feasibility (costs incurred, milestone timelines), Operational feasibility (does the application meet the need or solve the problem, will users be able to adapt to the application)
• Should have experience with the process of choosing from the design patterns and platforms and should be able to convey the merits and demerits of these to the team
• Should be well versed with the security frameworks, assessing vulnerabilities, Secured Code, SSL/Non SSL, Vulnerability tests amongst the areas being proficient at.
• Should have prior experience working with agile teams and alternative programming approaches like either of ADM/Scrum or Xtreme programming, KanBan or Re-factoring
• Experience in creating project charter for the project to clearly list out project objectives, duration, milestones, etc.
• Should have lead a team of Application and database developers and is competent to train/assist them on all their Technical requirements that come up as part of their day to day assignments
• Experience in developing web application with C#, MVC 5, ASP.Net, Web API
• Sound working experience in any one of the JS frameworks including advanced JS frameworks for web comprising of Angular, React, Backbone.
• Hands on HTML/5, CSS, Advance jQuery & JavaScript and advance knowledge of designing HTML pages with JQuery.
• Prior experience of bootstrap for managing highly dynamic & scalable browser-based UI.
• Hands on experience in writing high performance SQL queries, in SQL Server 2014/ 2016 or MYSQL will be preferred.
• Should be proficient at Cloud concepts & guiding principles - Various cloud solution like AWS, AZURE, OPENSHIFT, Pivotal Cloud Foundry, Google etc. and their key features, advantages and disadvantages
• Should be proficient at T-SQL programming and development
• Identify production and non-production application issues and assist team with optimal solution.
• Supporting creation of thought leadership (POVs, research papers) in the field of programming
• Identify opportunities to fine-tune and optimize applications of .Net developed projects, including periodic code review.
• Should have worked with Gantt charts or similar planning tools and should have prior experience in reporting/MIS
• Should Contribute to the development of new techniques and plans within area of expertise.

Educational Qualification and Experience:

• Minimum of 15 years of formal education - Graduate / Post Graduate in Computer Science / Information Technology.
• Professional work experience of 15 to 20 years including 5 to 7 years in a leadership role.