Digital Officer

Manager – Finance (Healthcare)

Location: Bangalore

Fulltime

Role Summary

We are looking for a highly experienced Finance Manager with a strong background in the healthcare sector to oversee and drive all aspects of the finance function at our facility/organisation. This is a hands‑on leadership role, requiring deep accounting, treasury, vendor coordination and healthcare accounting insight. The candidate must be based in the designated location and work from office full time.

Key Responsibilities

·        Lead the finance team of accountants (AP, GL, Treasury, vendor coordination) to ensure smooth and timely monthly, quarterly and year‑end closes.

·        Ensure accounting compliance with applicable standards (GAAP / local accounting standards) in a healthcare environment (hospitals, clinics, etc).

·        Oversee cash management, treasury flows, vendor payments, and inter‑company/cost centre reconciliations.

·        Develop, implement and maintain robust financial policies, procedures and internal controls – with special focus on healthcare operations (billing, patient revenue, cost allocations, vendor contracts).

·        Provide financial analysis, commentary and insights to senior management on key healthcare financial metrics (e.g., cost per patient day, equipment amortisation, service line profitability).

·        Coordinate vendor agreements, ensure timely vendor payment, manage vendor performance and vendor reconciliations.

·        Supervise the preparation of the general ledger, ensure appropriate account structures, integrity of data, reconciliations of balance sheet accounts.

·        Work closely with treasury/accounting team in forecasting cash flows, managing working capital, banking relationships and optimizing cost of funds.

·        Liaise with internal audit / external auditors, provide support for statutory and internal audits, especially healthcare‑related regulatory compliance and audit schedules.

·        Coach and mentor the finance team; ensure strong operational discipline and continuous improvement of the team’s capabilities.

Qualifications & Experience

·        Bachelor’s degree in Accounting/Finance. MBA or professional qualification (CA/CMA/CPA) preferred.

·        Minimum 8‑12 years of experience in the finance/accounting field, of which at least 3‑5 years in healthcare (hospital/clinic) finance is highly preferred.

·        Prior experience in a leadership role, managing a team (3‑5 or more members).

·        Strong knowledge of healthcare financial operations (patient billing, insurance reimbursement, cost accounting, fixed assets in medical equipment, service‑line costing).

·        Excellent proficiency in accounting systems, ERP (SAP/Oracle/Microsoft Dynamics) and strong Excel skills.

·        Demonstrated ability to implement and manage internal controls, process improvements.

·        Working knowledge of treasury operations, cash flow management, vendor management.

·        Excellent communication and stakeholder management skills; ability to present financial data to non‑finance professionals (clinical/operations teams).

·        Must be willing to work from an office in Bangalore or Trichy and be fully onsite.

About the role

We are seeking an experienced Dynamics 365 Architect with a strong specialization in the Customer Service / Contact Center module to design, implement, and optimize enterprise-scale customer engagement platforms. The ideal candidate will have deep expertise in Dynamics 365 Customer Service, Omnichannel, Power Platform, and Azure Communication Services, and will play a critical role in driving digital transformation for customer support operations.

Location: Remote (9 am EST to 6 pm EST)

Key Responsibilities

• Solution Architecture & Design
• Lead the architecture, design, and deployment of Dynamics 365 Customer Service / Omnichannel solutions.
• Define end-to-end contact center architectures leveraging Dynamics 365, Power Platform, Azure Communication Services, and AI capabilities.
• Integrate D365 CC with telephony, IVR, chatbots, CRM, ERP, and third-party applications.
• Technical Leadership
• Provide architectural guidance to delivery teams across multiple customer support transformation programs.
• Define technical roadmaps, best practices, and standards for scalable and resilient customer service platforms.
• Conduct design reviews and ensure compliance with security, compliance, and enterprise standards.
• Implementation & Delivery
• Drive end-to-end implementation lifecycle including requirements gathering, solution design, customization, integration, testing, and go-live.
• Collaborate with business stakeholders, product owners, and customer experience leaders to translate requirements into technical solutions.
• Ensure high availability, performance optimization, and SLA adherence for omnichannel platforms.
• Innovation & Optimization
• Leverage AI/ML, Copilot, Power Virtual Agents, and automation to enhance agent productivity and customer experience.
• Drive adoption of self-service, chatbots, and intelligent routing to optimize cost-to-serve.
• Continuously assess new Microsoft Cloud innovations (Fabric, AI Builder, Cognitive Services) for contact center enhancement.
• Stakeholder Engagement
• Act as a trusted advisor for business and IT leaders, presenting solution options and value-driven roadmaps.
• Manage vendor/partner relationships for telephony, AI, and integration platforms.
• Deliver executive-level reporting on solution design, KPIs, risks, and program progress.

Preferred Qualifications

• 10+ years of experience in CRM/Contact Center solutions, with at least 5 years in Dynamics 365 Customer Service/Omnichannel.
• Proven track record of architecting and delivering large-scale customer service/contact center transformations.
• Strong hands-on knowledge of:
• Microsoft Dynamics 365 Customer Service / Omnichannel
• Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents)
• Azure Communication Services, Azure Cognitive Services
• Cloud Contact Center integrations (Genesys, Cisco, Avaya, NICE, Five9, etc.
• Deep understanding of case management, SLA/KPI tracking, routing rules, agent desktops, knowledge management.
• Experience with AI-powered customer service (chatbots, generative AI, predictive routing).
• Strong knowledge of security, compliance, and data governance (GDPR, PCI DSS, ISO standards).
• Certifications preferred:
• Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
• Microsoft Certified: Power Platform Solution Architect Expert

Soft Skills

• Strong leadership and stakeholder management skills.
• Excellent communication and presentation ability (executive and technical audiences).
• Ability to balance innovation vs. cost/risk in enterprise solutions.
• Strong problem-solving, conflict resolution, and vendor negotiation skills.

• Working with designers to implement visual designs and user interfaces.
• Creating and optimizing website layouts and navigation.
• Integrating graphics, audio, and video content.

Website Maintenance:

• Monitoring website performance and troubleshooting issues.
• Performing website updates and maintenance.
• Ensuring website security and data protection.

Collaboration:

• Working closely with designers, content creators, and other team members.
• Communicating effectively with clients or stakeholders.
• Participating in project planning and development meetings.

Technical Proficiency:

• Staying up-to-date with emerging web technologies and trends.
• Using version control systems (e.g., Git).
• Understanding of server-side technologies and database management.
• Understanding of SEO principles.

• Bachelors in Electronics & Communication or equivalent
• 6-10 yrs experience in embedded software development
• Hands-on embedded C skills (mandatory)
• Experience with any microcontrollers MCU (mandatory) – Renesas/ Infineon/ Cypress/ ST-Micro /TI / Microchip
• Experience with any of peripherals & communication protocols usage in application development (mandatory) – UART, I2C, SPI, I2S, CAN, USB, ADC, DAC, EEPROM, Flash memory
• Experience with any RTOS – FreeRTOS, Azure RTOS, ThreadX
• Experience with any networking &  connectivity modules (preferred & added advantage) – Ethernet, WiFi, BLE, MQTT, COAP
• Exposure to any IoT frameworks (desirable not mandatory) – IoTivity, AWS IoT, Azure IoT
• Experience with any device driver development, driver optimisation (desirable not mandatory)
• Good ability to read data sheets & technical manuals

Desired Candidate Profile

• Graduate with experience in gold loan mandatory
• Strong verbal and written communication skills
• Willingness to travel extensively
• Strong bias for action & driving results in a high performance environment

This position is for our social media wing.

We would expect you to come armed with a sense of humor and an obsession with colors. Know your software, ditch the normal, and create more wacky Wednesdays than we could have ever imagined. You should be someone who can take direction from written or spoken ideas and convert them seamlessly into images, layouts, and other designs. You must be persistent and creative, with experience and demonstrated success in graphics designing.

This position is a full-time job at QBF Noida Sector 1 location.

Work Experience: 2+ years hands-on experience

Roles and Responsibilities

• Be part of the creative process from concept to completion.
• An intimate understanding of design, copy, and web best practices/guidelines, and a strong understanding of the latest creative trends.
• Possession of creative flair, versatility, conceptual/visual ability, and originality.
• Self-starter with a positive and enthusiastic attitude, the ability to work independently as well as in cross-functional groups and professionalism regarding time, costs, and deadlines.
• Stays abreast of the evolving technology and design landscape including the emergence of new standards and devices.
• Excellent communication skills, ability to multi-task in a fast-paced environment.
• Prioritize and manage work while adhering to project timelines in a fast-paced environment.
• Continually push your design experience and knowledge of new design trends and tools to help contribute to improved work processes within the team.
• Creative agency or editorial background a plus.
• Collaborates with the creative team in the production of marketing materials and media.
• Ensures visual communication and brand standards are met.
• Contributes innovative ideas to shape effective ad experiences across digital, mobile, print, and video platforms.
• Meet with internal clients to develop the materials needed.
• Meet deliverables timelines.
• Think creatively and develop new design concepts, graphics, and layouts.
• Prepare rough drafts and present your ideas.
• Illustrates concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts

Required Experience and Skills

• Bachelor's Degree in Graphics Designing or other relevant courses
• 2+ years of experience in graphics designing
• English: Fluent
• Adobe Photoshop, Adobe Illustrator, Video Editing is a must.

Perks

• 5 days working

How to apply

• Please share your CV along with the work portfolio.
• Applications without a portfolio will be rejected.

Designation: Software Engineer II

Experience: 4+ years

Work Location: Marathahalli Outer Ring Road, Bengaluru

About the role:

At Bizongo, we believe in delivering excellence which drives business efficiency for our customers. As a Software Engineer at Bizongo, you will be working on developing the next generation of technology that will impact how businesses take care of their process and derive process efficiency. We are looking for engineers who can bring fresh ideas, function at scale and are passionate about technology. We expect our engineers to be multi-dimensional, display leadership and have a zeal for learning as well as experimentation as we push business efficiency through our technology. As a Software Engineer in Test, you’ll be testing complex scenarios, end-to-end, using automation frameworks like Selenium.

Must-haves:

• Proficiency in either Java or Python.

• At least 4 years of experience in working on automated testing frameworks like Selenium, Cucumber.

• Excellent understanding of Feature, Regression, and Smoke Testing.

• Clear understanding of RESTFul API’s and building test frameworks for the same

• Excellent in finding testing scenarios, catching corner cases of the feature that you would be testing.

• Ability to Manage and Test different Projects simultaneously.

• Tech/ BS in Computer Science (or have done relevant courses for the same)

• Good in analysis and solving problems.

• Excellent verbal and written communication skills.

• Passionate about working in a startup.

It would be a plus if:

• If you have built an automated test framework for at least one product from the scratch

• Understanding of how the web works

• Understanding of MVC frameworks like Ruby on Rails, Python Django

Key Responsibilities :

• Understand the design and end-to-end workflow of the feature/product specifications.

• Coming up with all the testing scenarios even before the start of development, after going through the design and specifications

• Keeping the test suite up to date with the latest changes

• Documentation - Keeping all the testing scenarios in the documented format so that anyone can test the scenarios manually if required

• Key role in keeping the production bugs count to zero

Why work with us ?

• Opportunity to work with "India's leading B2B" E-commerce venture. The company grew its revenue by more than 5.5x last year to reach to a 350 Cr annual revenue run rate scale. We invite you to be part of the upcoming growth story of B2B sector through Bizongo

• Opportunity to work with most dynamic individuals in Asia recognized under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL Bizongo is featured in LinkedIn Top Startups 2019: The 25 hottest Indian companies to work for!

• Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment

• Bizongo has been awarded as the most Disruptive Procurement Startup of the year - 2017

• This year, Bizongo was awarded the highly prestigious & internationally acclaimed 'The DieLine Award' under the Sustainable Packaging category

• Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company

• The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce

About the Company:

Company Website: www.bizongo.com

About Bizongo:

• Bizongo is India's largest multi-category technology-driven packaging platform. We are one of the largest B2B e-commerce players in the country. Bizongo's distinctive business model is a unified platform that solves design, development, and procurement problems for every packaging category. On top of this vision resides a stack of connected technology platforms that facilitate efficient business processes to provide an end-to-end experience which a focus on providing optimized technology-driven supply chain solutions. The place where creativity and technology converge is where transformation happens. With these elements put together, Bizongo is disrupting the market, enabling efficiency and bringing convenience in businesses.

• Packaging has the untapped potential to fit into this space. It is ubiquitous, it is unique, and it is used by diverse industries like FMCG, E-commerce, Automobiles, Pharmaceuticals, and many more. This has made it an ideal means for Bizongo to put their belief into action and create a platform for everything packaging.
  Bizongo serves 100+ enterprise customers across a wide range of industries and is providing packaging solutions to leading brands like Amazon, Johnson & Johnson, Tata Cliq, & Mondelez to name a few.

• Bizongo is a Series C funded startup and backed by marquee investors like Accel, B Capital, Chiratae Ventures, Schroder Adveq & International Finance Corporation (IFC). To be featured in Linkedin Top 25 startups and recognition by Forbes 30 under 30 Asia just validated our business model and affirmed our core beliefs.

Additional Perks:

• Medical Insurance

• Flexible Work hours

• Work from Home

• Casual Dress Code

• Recreational Facility

• Development and delivery experience in iOS, at least 2 apps should be in App Store
• Proficient in Swift 4.0 or later
• Experience with iOS frameworks such as UIKit, Maps, Core Location, Core Bluetooth and Core Animation etc.
• Familiarity with MVVM, Test driven development(TDD)
• Experience with third-party libraries such as Alamofire etc. and APIs Solid understanding of the full mobile development life cycle
• Proficient in RESTful APIs
• Proficient in Git
• Familiarity with push notifications and cloud message APIs etc.
• Experience with offline storage, threading, and performance tuning, optimisation
• Experience with performance and memory tuning with tools such as xcode Instruments and Shark
• Experience in writing unit and functional tests
• Perform bug fix and improve application performance
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Strong UX/UI design exposure and experience in making apps work intuitively and with pixel perfect interfaces. Understanding of Apple’s design principles and human interface guidelines
• Strong CS fundamentals (with competencies in algorithms and data structures)
• Highly accountable and takes ownership, with collaborative attitude, and a lifelong learner.