Graphic Designer

Location: Dubai, UAE

Industry: Education Technology (EdTech)

Employment Type: Full-Time

About the Role

We are seeking a Front Office Executive to be the face of our EdTech organization in Dubai. The ideal candidate will be a native-level speaker of both English and Arabic, with excellent communication and interpersonal skills. This role requires a professional, client-focused individual who can manage front desk operations, support administrative tasks, and create a welcoming experience for students, corporate clients, and visitors.

Key Responsibilities

• Act as the first point of contact for all visitors, students, and corporate partners.
• Greet guests and manage incoming phone calls and inquiries in both English and Arabic.
• Handle appointment scheduling, meeting coordination, and visitor records.
• Maintain an organized and professional front office and reception area.
• Support the sales and academic teams by coordinating with clients and learners.
• Assist with administrative tasks such as filing, documentation, and email correspondence.
• Ensure smooth communication between internal teams and external stakeholders.
• Represent the company professionally in all client-facing interactions.

Requirements

• Bachelor’s degree / Diploma in Business Administration, Communications, or a related field.
• 1–2 years of experience in a front office, receptionist, or client service role (preferably in EdTech, education, or service industry).
• Native-level fluency in both English and Arabic (spoken & written).
• Excellent communication, interpersonal, and presentation skills.
• Strong organizational skills with the ability to multitask.
• Proficiency in MS Office (Word, Excel, Outlook).
• Professional appearance, positive attitude, and customer-service orientation.

Key Skills

• Bilingual Communication (English & Arabic)
• Front Desk & Reception Management
• Client Service & Relationship Handling
• Time Management & Multitasking
• Professional Grooming & Etiquette
• Administrative & Coordination Skills

Benefits

• Competitive salary package (based on experience).
• Opportunity to grow in the fast-growing EdTech sector.
• Exposure to a multicultural and dynamic work environment

Skills Required:

• At least 2.5 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
• Excellent hands-on experience using MySQL or any other SQL Database.
• Good knowledge of MongoDB or any other NoSQL Database.
• Good knowledge of Redis, its data types, and their use cases.
• Experience with graph-based databases like GraphQL and Neo4j.
• Experience developing and deploying REST APIs.
• Good knowledge of Unit Testing and available Test Frameworks.
• Good understanding of advanced JS libraries and frameworks.
• Experience with Web sockets, Service Workers, and Web Push Notifications.
• Familiar with NodeJS profiling tools.
• Proficient understanding of code versioning tools such as Git.
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
• Experience building a large-scale social or location-based app.

• Work closely with our high-value customers (large Ed-Youtubers and offline Educators) and multiple teams inside Classplus to bring to life new revenue streams

• Project manage the expansion of existing revenue streams by establishing reporting and governance cadences, working closely with various business leaders within the company

• Lead the external stakeholder management, new and existing partnerships, breaking into prospective Educator networks and conducting rigorous market research

• Own hiring and scaling of new teams, business functions and creating a playbook for scaling these with low human intervention

• Spearhead 0-1 initiatives with the business leaders and help them out with process improvements as well as drive founder initiatives anchored around revenue generation

• Manage operational execution level elements as we scale and build new businesses

• Are a seasoned veteran: Have 5-7 years of experience in business teams of high-growth top-tier startups, within which Ed-tech and B2B experience is a plus

• Bring your A-game: Bring a founder mindset to work everyday - extreme ownership, buck stops at you, aggression to win, uncompromising ethics, have a strong data orientation and are a self-starter

• Are a people-person: Can work with multiple stakeholders, keep them aligned toward a common vision and maintain relationships that stand the test of time

• Know the yard: Have gotten your hands dirty with complex execution and have a strong operational experience in building things that did not exist before

• Can innovate: Have managed revenue targets in the past, while having thought of and implemented out of the box experiments that made your revenue growth organically sustainable

• Are trustworthy: Are great with people and think quick on your feet, have an irreverence for bottlenecks and reverence for solutions

• Can adapt and improvise: Have strong learning agility and pick things up quickly, are able to multitask with 2-3 simultaneously open threads and have a high tolerance for rapid context switching
  
  

At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!

It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ❤ 

Are you a go-getter with the chops to nail what you do? Then this is the place for you.

Job Description:

We are seeking a CPC expert to join our product marketing team. In this role, you will manage our online advertising campaigns and optimize our CPC to drive revenue growth. You will work closely with our product, sales, and analytics teams to develop and execute data-driven strategies that maximize ROI and achieve business objectives.

Responsibilities:

Develop and execute online advertising campaigns across various channels, including search, display, and social media

Optimize CPC bids to achieve maximum ROI and drive revenue growth

Conduct keyword research and analysis to identify high-value search terms and optimize ad targeting

Analyze campaign performance data and use insights to inform campaign optimization and strategic decisions

Create ad copy and messaging that effectively communicates our value proposition and drives clicks and conversions

Collaborate with cross-functional teams, including product, sales, and analytics, to align advertising strategies with business objectives

Stay up-to-date with industry trends and best practices in CPC advertising and apply learnings to improve campaign performance

Identify opportunities to improve conversion rates and implement testing plans to optimize ad landing pages and user experience

Manage advertising budget and ensure campaigns are executed within budget constraints

Create reports and presentations to communicate campaign performance to stakeholders

Qualifications:

Bachelor's degree in marketing, business, or a related field

4+ years of experience in online advertising with a focus on CPC optimization

Strong analytical skills and ability to use data to inform decision-making

Experience with ad platforms, such as Google Ads and Facebook Ads, and analytics tools, such as Google Analytics and Adobe Analytics

Strong written and verbal communication skills, with the ability to create compelling ad copy and messaging

Demonstrated ability to work effectively with cross-functional teams, including product, sales, and analytics

Experience in B2B technology or software markets preferred

Experience in a startup or high-growth environment preferred

If you meet the qualifications above and are excited about this opportunity to drive the success of our online advertising campaigns, we would love to hear from you.

What you need to have:

Key Job Duties & Responsibilities :

- Design, implement and maintain robust network infrastructures connecting all locations to deliver secure, high availability (>99.9%) network services throughout a global environment.

- Recommend, develop, collaborate, and support adherence to network standards, policies, and procedures in accordance with best practices.

- Implement and support networking solutions according to II-VI Incorporated standards and industry best practices.

- Assist and consult with systems and network professionals, including those at other II-VI sites, on networking initiatives, technologies, and compatibility between sites.

- Lead network infrastructure efforts (LAN and WAN) to include project planning, quality implementation and administration.

- Work with outside vendors to provide a stable network environment.

- Ensure continuous network operations through the design and implementation of resilient services and appropriate failover capabilities.

- Implement and maintain disaster recovery plans to ensure network infrastructure resiliency and recoverability.

- Participate in the validation and periodic testing of recovery procedures.

- Develop and manage multiple concurrent project plans to effectively implement information technology solutions.

- Communicate the scope, goals, deliverables, and significant milestones.

- Effectively communicate project expectations with team members and project stakeholders.

-Proactively identify, communicate, and resolve project issues.

- Identify, implement, monitor and maintain network services including the existing VoIP infrastructure, wireless, LAN/WAN topologies, and process control networks.

- Participate in administration and support of networks, security, telephony, video, wireless and operations.

- Manage and implement planned changes in pre-scheduled maintenance windows off hours.

- Deliver end-user support to a regional user base on a timely basis and in accordance with department standards, consistent with legal and statutory requirements and with industry best practices.

Skills/Qualifications (include Education, Skills & Experience) :

- Bachelor's degree in Computer Science\related area or equivalent work experience and knowledge.

- 7 - 10 years of experience in network and telephony planning, design, and management for a global company.

- Cisco route & switch CCNP certifications are required.

- Voice and/or security certifications are preferred.

- Possess expert knowledge of network and data communication protocols and technologies.

- Able to design, implement and support converged networks with voice, data, video and wireless access.

- Must be able to scale upwards and adopt newer technologies that include converged infrastructure, software defined networks, and application delivery.

- Possess proficient knowledge and practical experience in the design and management of dynamic network routing and switching; wireless networking; implementation and support of VoIP technologies and videoconferencing.

- Experience with Cisco technologies, Check Point firewalls, Palo Alto and F5 equipment is preferred.

- Strong vendor management experience desired.

- The candidate should have good communication and troubleshooting skills to manage MPLS, telecom, and data providers.

- Excellent customer service skills including telephone techniques, listening skills, sense of urgency and enthusiasm.

- Excellent English verbal and written communication skills; ability to communicate effectively with end-users, IT professionals and management.

- Demonstrated skills in network project planning and management, documentation, problem-solving and work prioritization.

- Proven technical project management and documentation skills.

- Must be both team-oriented and self-motivated.

- Willing to travel, domestic and international.

• Interpreting creative briefs to develop and produce creative concepts through execution on assigned brands
• Researching and understanding the target audiences, through online searches, reviews of existing research, interviews with subject matter experts, and in-person meetings
• Writing original copy and editing content for a range of corporate marketing and communications materials
• Revising copy based on feedback/direction

Desired Candidate Profile

• Bachelor’s degree in Journalism, English, Communications or related discipline
• Minimum 2-5 years professional copywriting experience with solid portfolio of work
• Exceptional writing and research skill
• Ability to work independently and with a team to meet deadlines
• Excellent organizational skill and multitasking ability
• Social media or content marketing experience a plus
• Proofreading experience and familiarity with standard style guides a plus
• Experience working with content management systems, WordPress, etc.
• A keen eye for detail and appreciation of great design