Customer Success Manager

Job Title: Junior Business Analyst with Project Coordination Experience

Key Responsibilities:

• Analyze business processes, gather and document requirements, and provide solutions to improve efficiency.
• Assist in project planning, scheduling, and resource management.
• Coordinate project activities, timelines, and communication between teams.
• Support project managers in monitoring project progress, identifying risks, and ensuring project goals are met.
• Create and maintain project documentation, including business requirements, project plans, and status reports.
• Collaborate with stakeholders to ensure alignment between business goals and project deliverables.
• Assist with testing and validation of solutions to ensure they meet business needs.

The Installation Technician is responsible for on-site installation, assembly, and fitting of company products (such as wardrobes, kitchens, furniture, fixtures, or equipment) as per design specifications and quality standards. The role ensures timely completion of installations while maintaining safety and customer satisfaction.

Key Responsibilities:

· Carry out installation, assembly, and fitting of products (wardrobes, kitchens, sliding doors, fixtures, etc.) at customer sites.

· Read and interpret layout drawings, installation plans, and design specifications.

· Ensure all installations are completed as per company standards, within the given timelines.

· Conduct pre-installation checks, including site measurements and readiness verification.

· Handle tools, materials, and equipment responsibly and ensure proper maintenance.

· Coordinate with the project manager, designer, and client for smooth execution.

· Perform finishing work such as adjustments, alignment, and final inspection.

· Report any site issues, damages, or delays immediately to the supervisor.

· Follow all safety protocols and ensure a clean and organized work area.

· Provide on-site service support and rectify installation-related issues if required.

Role Overview:

The Partnership Associate will focus on nurturing existing partner relationships and identifying and onboarding new partners to strengthen Marmeto’s ecosystem. This role is critical for expanding strategic alliances and driving mutual growth.

Key Responsibilities:

• Manage and nurture relationships with existing partners, ensuring alignment and mutual growth.

• Identify and onboard new partners to expand Marmeto’s network.

• Develop and execute partnership strategies to drive referrals and business opportunities.

• Collaborate with partners to co-create and promote joint offerings.

• Track and report on partnership performance metrics.

• Organize and participate in partner-focused events, webinars, and campaigns.

Requirements

Key Skills and Qualifications:

• Experience in partnership or business development roles.

• Strong relationship-building and negotiation skills.

• Understanding of e-commerce platforms and ecosystems.

• Excellent written and verbal communication skills.

• Ability to work independently and manage multiple relationships.

Job Position | Product Lead Architect

Hiring Mode | Full Time / Permanent

Job Location | Gurgaon

JOB DESCRIPTION

Key Responsibilities:

• Lead the development of solutions in Cybersecurity, specializing in Cloud-Firewalls, SIEM/SOAR, and Network and Security Operations..
• Make architectural and design decisions for the project.
• Guide team members in technical matters and supervise system modifications.
• Establish project specifications and technical direction.
• Delegate tasks, issue feedback, evaluate risks, and resolve conflicts.
• Continuously improve knowledge and skills by researching new technologies and sharing knowledge with the team.
• Mentor junior team members and work with legacy software

Qualifications and Experience:

• Bachelor's degree in computer science, IT, software development, or a related field. Degree in cybersecurity is an added advantage.
• Extensive industry experience, preferably with a background in networking.
• Prefer candidate swith Start-up background.
• Experience working with Agile methodologies.

Key Skills and Technologies:

• Proficiency in PHP, Python, and AWS
• Knowledge of Node.js and Go
• Strong technical design background
• Excellent communication skills, both verbal and written
• Ability to mentor and guide team members

Roles and Responsibilities:

• Maintain confidentiality in all aspects of client and staff information
• Interact with staff, clients, suppliers, and visitors
• Open, sort and distribute incoming correspondence.
• Perform general clerical duties to include, but are not limited to, copying, mailing, laminating, and filing.
• Provide support to the Maintenance team on the raising and closing of reactive.
• Utilize the system for raising purchase orders and the subsequent processing of the associated invoices for posting weekly.
• End-to-End Facility Management (Example: Security, Fire & Safety, Building Security, Etc.,)

• Provide support to the Facility Management in maintaining supplier matrices, back-to-work / self-certification documentation and the associated documentation.

• Order and maintain stock about the facilities management service provision
• Attend team meetings and produce subsequent minutes/actions
• Produce hotel, weekend, weekday, tenant, and ad-hoc car park passes as requested.
• Where applicable, meet & greet including organizing appropriate hospitality.
• Where applicable, assist the Centre Receptionist and Administrator.
• ISO Internal Audit Knowledge will be an added advantage.

Office Administrator Qualifications / Skills:

• Managing processes
• Developing standards
• Promoting process improvement
• Tracking budget expenses
• Staffing
• Supervision
• Delegation
• Informing others
• Reporting skills
• Supply management
• Inventory control

QA AUTOMATION TESTER:

• Willing to contribute to Small or Large Project Teams
• Must be willing to start Immediately work from home permanent
• Good Communication Skills (English)
• Can Allocate working hours (Flexible) as per Projects Req.
• Must have Good Internet & Good Laptop/System

DUKAAN - Create Your Online Store in 30 Seconds

Dukaan is an app that allows offline businesses to sell their products and services online. On our app, the users can make beautiful product catalogues (catalogs) right from a smartphone and share with their customers easily on different social media apps such as Whatsapp Business, Whatsapp, Facebook, Instagram etc. Praised by users all over India, this app has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital.

Dukaan is currently powering over 4.9 M ecommerce stores built by indian small businesses and growing at a crazy rate.  

Dukaan is looking at a QA engineer to join our team and help us ship polished & defect free products to our users. 

QA Engineer Roles & Responsibilities 

Your primary responsibility will be to run various tests from the test-suite on new software releases to ensure that it satisfies all specifications and requirements as well as free from any bugs. 

Once issues have been resolved, You will run additional tests to make sure the issues are resolved before the new release is pushed to production. 

1. Thoroughly testing new releases to find bugs or design issues. 
2. Identifying bugs in new releases and understanding how to resolve them
3. Creating issues for these bugs and with steps on how to re-produce them.
4. Ensuring that new software products are ready for consumer use
5. Working with development teams to prevent issues with new products

Job Description -

We are looking to hire an experienced Magento Developer to build and maintain eCommerce websites for our clients.

Role Responsibilities:

●▪Meeting with the design team to discuss the needs of the company

●▪Building and configuring Magento 2x eCommerce websites

●▪Coding of the Magento templates

●▪Developing Magento modules in PHP using best practices

●▪Designing themes and interfaces

●▪Setting performance tasks and goals

●▪Troubleshooting integration issues

●▪Updating website features and security patches

Technical & Professional Requirements:

●▪Bachelor’s degree in Computer Science or related field

●▪Experienced in Magento (eCommerce CMS) 1-3 years (Familiar with Zend Framework)

●▪Experience with Magento modules and has customized the same

●▪Advanced knowledge of Magento, JavaScript, HTML, PHP, CSS, and MySQL

●▪Experience with complete eCommerce lifecycle development

●▪Understanding of modern UI/UX trends

●▪Should be capable of integrating open source scripts and tools

●▪Experience with software development tools like Jira,git,selenium

Strong attention to detail

●▪Ability to project-manage and work to strict deadlines

●▪Ability to work in a team environment

Service Line/Domain: Information Technology.

• Good rate of pay .  Developers have a higher starting wage bracket all around the world.
• The skills are transferable .  The skills you acquire will never be out of use.
• Work anywhere .  As a developer you aren’t limited to a particular region or country as 1’s and 0’s are understood everywhere.
• Comfortable Working Environment .  Wherever you go, you’ll have an air conditioned office, fast internet and a powerful laptop. What more does a man need?
• Constant learning  curve .  You will only get better with passing time as you will be in sync with the technological changes.
• You can be as creative as you want . Each day you create something from nothing. The only thing that  limits you will be your imagination.
• Maternity/paternity leave. Pursue career goals while growing your family.
• Professional development.   Get opportunities for professional development, to master new skills and to grow into other roles.

•  Good understanding of marketplace seller panels 
•  Good understanding of Shopify and backend
•  Overall co-ordination of all orders, vendors and supply chain backend
•  Work with Operation Manager on regular basis
•  Prepare bi-weekly reports
•  Customer Analytics
•  Constantly cross verify payment gateway settlements
• Handle operational queries, dispatches and on time customer success