Engineering Manager

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

Job Description for PostgreSQL Lead

Job Title: PostgreSQL Lead

Company: Mydbops

About us:

As a seasoned industry leader for 8 years in open-source database management, we specialise in providing unparalleled solutions and services for MySQL, MariaDB, MongoDB, PostgreSQL, TiDB, Cassandra, and more. At Mydbops, we are committed to providing exceptional service and building lasting relationships with our customers. Our Customer Account Management team is vital in ensuring client satisfaction and loyalty.

Role Overview

As the PostgreSQL Lead, you will own the design, implementation, and operational excellence of PostgreSQL environments. You’ll lead technical decision-making, mentor the team, interface with customers, and drive key initiatives covering performance tuning, HA architectures, migrations, and cloud deployments.

Key Responsibilities

• Lead PostgreSQL production environments: architecture, stability, performance, and scalability
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• Oversee complex troubleshooting, query optimization, and performance analysis
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• Architect and maintain HA/DR systems (e.g., Streaming Replication, Patroni, repmgr)
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• Define backup, recovery, replication, and failover protocols
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• Guide DB migrations, patches, and upgrades across environments
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• Collaborate with DevOps and cloud teams for infrastructure automation
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• Use monitoring (pg_stat_statements, PMM, Nagios or any monitoring stack) to proactively resolve issues
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• Provide technical mentorship—conduct peer reviews, upskill, and onboard junior DBAs
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• Lead customer interactions: understand requirements, design solutions, and present proposals
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• Drive process improvements and establish database best practices

Requirements

• Experience: 4-5 years in PostgreSQL administration, with at least 2+ years in a leadership role
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• Performance Optimization: Expert in query tuning, indexing strategies, partitioning, and execution plan analysis.
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• Extension Management: Proficient with critical PostgreSQL extensions including:
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• pg_stat_statements – query performance tracking
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• pg_partman – partition maintenance
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• pg_repack – online table reorganization
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• uuid-ossp – UUID generation
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• pg_cron – native job scheduling
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• auto_explain – capturing costly queries
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• Backup & Recovery: Deep experience with pgBackRest, Barman, and implementing Point-in-Time Recovery (PITR).
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• High Availability & Clustering: Proven expertise in configuring and managing HA environments using Patroni, repmgr, and streaming replication.
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• Cloud Platforms: Strong operational knowledge of AWS RDS and Aurora PostgreSQL, including parameter tuning, snapshot management, and performance insights.
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• Scripting & Automation: Skilled in Linux system administration, with advanced scripting capabilities in Bash and Python.
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• Monitoring & Observability: Familiar with pg_stat_statements, PMM, Nagios, and building custom dashboards using Grafana and Prometheus.
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• Leadership & Collaboration: Strong problem-solving skills, effective communication with stakeholders, and experience leading database reliability and automation initiatives.
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Preferred Qualifications

• Bachelor’s/Master’s degree in CS, Engineering, or equivalent
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• PostgreSQL certifications (e.g., EDB, AWS)
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• Consulting/service delivery experience in managed services or support roles
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• Experience in large-scale migrations and modernization projects
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• Exposure to multi-cloud environments and DBaaS platforms

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with a dynamic and innovative team.
• Professional growth and development opportunities.
• Collaborative and inclusive work environment.
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Job Details:

• Work time: General shift
• Working days: 5 Days
• Mode of Employment - Work From Home
• Experience - 4-5 years

We are looking for a PHP Laravel developer to join our agile team of professionals.

Apply now for the role of a Laravel Developer at Codebuddy, which is opening doors for skilled, energetic developers looking for challenging roles.

If you are passionate about technology, constantly seeking to learn and improve your skill set, create multiple layers of applications while working cross-functionally across different infrastructures. You would fit perfectly if you love problem-solving, design, and creating quality offerings.

Responsibilities:

● Discussing project aims with the client and development team.

● Designing and building web applications using Laravel.

● Troubleshooting issues in the implementation and debug builds.

● Working with front-end and back-end developers on projects.

● Testing functionality for users and the backend.

● Ensuring that integrations run smoothly.

● Scaling projects based on client feedback.

● Recording and reporting on work done in Laravel.

● Maintaining web-based applications.

● Presenting work in meetings with clients and management.

What You Need To Apply (Technical Competency) :

● A degree in programming, computer science, or a related field.

● Minimum 1 year experience working with PHP, performing unit testing, and managing APIs such as REST.

● A solid understanding of application design using Laravel.

● Knowledge of database design and querying using SQL.

● Proficiency in HTML, CSS3, jQuery, JSON, JavaScript and Bootstrap framework.

● Writing server-side web application logic, back-end components, connect the application with other web services & support the front-end developers.

● Experience in developing high-end web applications in JavaScript Frameworks (Angular JS/React JS/Vue JS) along with API building will be considered as an advantage.

● Understanding accessibility and security compliance.

● Ability to perform UI/backend tests to optimize performance

● Practical experience using the MVC architecture.

● Must be proficient in the use of GIT

● Great communication skills.

● Self-motivated with the ability to work independently or jointly in a self-directed way.

● Good to have previous experience of direct client interaction for project briefs and

updates.

If you have it all in you, we are happy to have you with us!

Genspark is hiring Professionals for C Development for there Premium Client

Work Location- Chennai 

Entry Criteria 

Graduate from Any Engineering Background /BSc/MSc /MCA with  specialization(Computer/Electronics/IT ) 

Minimum 1 year experience in Industry 

 Working Knowledge of C/Embedded/C++/DSA 

Programming Aptitude (Any Language) 

Basic understanding of programming constructs: variables, loops, conditionals, functions 

Logical thinking and algorithmic approach 

Computer Science Fundamentals: 

Data structures basics: arrays, stacks, queues, linked lists 

Operating System basics: what is a process/thread, memory, file system, etc. 

Basic understanding of compilation, runtime, networking and sockets etc. 

Problem Solving & Logical Reasoning 

Ability to trace logic, find errors, and reason through pseudocode 

Analytical and debugging capabilities 

Learning Attitude & Communication 

Demonstrated interest in low-level or systems programming (even if no experience) 

Willingness to learn C and work close to the OS level 

Clarity of thought and ability to explain what they do know 

 Soft Skills : 

Able to explain and communicate the thoughts clearly in English 

Confident in solving new problems independently or with guidance 

Willingness to take feedback and iterate 

Evaluation Process 

Candidates will be assigned an online test,  followed by Technical Screening. 

Shortlisted Candidates will have to appear for a F2F Interview with the Client, Chennai. 

• Have been involved in the delivery of at least five Microsoft Dynamics CRM projects. 
• 3+ Years of custom development experience in Microsoft Dynamics CRM/365.
• Experience in Sales and Service modules.
• Experience in .NET, C#, ASP.NET & JavaScript programming. 
• Experience in building canvas app, model driven app and power automate flows is required.
• Proven experience in consulting on software products, business analysis & requirements gathering. 
• Proficiency in developing plug-in & workflow assemblies. 
• Understanding of SQL Server 2016. Able to customize CRM forms, views, workflows, business rules, charts, & dashboards. 
• Knowledge of CRM usage in Browsers, Outlook, Tablet & Mobile Applications. 

Job Description:

We need highly self -motivated individuals who believe in pushing boundaries and are constantly looking to achieve more. The key aspects involve:

1. Drive efforts to meet the current business development revenue and define requirements to support longer term revenue and margin growth.

2. Implements systematic processes for business development that includes a comprehensive view of the possible options that could be pursued, a uniform evaluation/scoring methodology to compare the alternatives, prioritisation of the options and implementation plans for the activities that will be engaged in.

3. Serves as a critical resource in working with IT, Customer Service and other teams to ensure harmony and explore new sources of revenue.

4. Nurturing lead throughout the sales cycle with the ultimate aim of converting the lead along with helping the lead identify value of the platform.

Additional skills:

5. Should have strong communication skills and excellent in drafting emails and attending calls. Ability to make presentations would be a plus.

6. Preferably has some SaaS sales experience or has experience in selling IT services.

7. Should have a solution oriented and consultative approach rather than running behind pushy sales.

8. Should be a pure team player and should be willing to grow together with the company and the team as one.

9. Should be comfortable giving online demos and presentations and if required, occasionally also visit potential clients offices for demos.

10. Should be flexible with work hours and should be open to talking to international customers.

11. Highly self motivated and energetic individuals, full of positive energy.

The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required, administrative work, and general clerical support.

• Greeting receiving visitors at Front Desk.
• Maintaining a record of visitors.
• Handling client/visitors, complaints/feedbacks and other related problems and communicate to next level.
• Announce directing them to the concerned department or person.
• Answering, screening forwarding all phone calls enquiries.
• Provide basic accurate information via phone calls.
• Receiving, sorting, distribution dispatch of daily mails or deliveries.
• Ensure tidy presentable front desk area.

• Graduate with minimum 2 years experience in the front desk, or related professional area.
• Mature, Self-driven and capable of handling tasks independently.
• Excellent communication skills. Should be proficient in both written spoken English.
• Should be a team player.