Engineering Manager

IT Operations Engineer - Arcitech AI

Full-time

Navi Mumbai, Maharashtra, India

Position: IT Operations Engineer

Location: Vashi

Employment Type: Full-time

About the Role :

We are seeking an experienced and versatile IT & Desktop Engineer with 3–5 years of hands-on experience

in IT infrastructure support, server management, desktop troubleshooting, and cloud technologies

(AWS/Azure). This role includes system administration, network support, desktop management, and security

operations. The ideal candidate should be capable of handling end-user support as well as backend IT

operations, ensuring smooth functioning of servers, networks, and endpoint devices.

Key Responsibilities

• Manage and maintain servers including installation, configuration, patching, and performance

monitoring.

• Perform routine server administration tasks such as backups, security updates, IAM and logs.

• Manage Active Directory, Group Policies, and access permissions.

• Troubleshoot system and application issues across Windows/Linux.

• Ensure uptime, availability, and reliability of IT infrastructure.

• Support IT security operations including antivirus, firewalls, and vulnerability fixes.

• Maintain IT documentation, SOPs, and configuration records.

• Provide L1/L2 end-user support for desktops, laptops, printers, and other endpoint devices.

• Install, upgrade, and troubleshoot Windows/Mac/Linux OS on client systems.

• Diagnose and resolve hardware, software, and peripheral issues.

• Configure and manage endpoint security tools and policies.

• Manage CCTV configuration, monitoring, and backup processes.

• Perform LAN/WAN troubleshooting including switches, routers, Wi-Fi, and cabling.

• Handle network troubleshooting (DNS, DHCP, IP conflicts, connectivity issues).

• Set up new user profiles, email accounts, and access privileges.

• Support remote users using VPN and remote access tools.

• Oversee identity and access lifecycle (SSO, MFA setups).

• Configure network devices and enforce basic network security standards.

• Monitor security alerts & escalate incidents when necessary.

• Assist in implementing security policies, compliance controls & patching plans.

• Support cloud resources setup, IAM access, and monitoring.

• Monitor systems through tools like Grafana, CloudWatch, Zabbix, or similar.

• Manage license renewals & vendor coordination.

• Support biometric devices & access control systems.

• Assist HR/Operations during onboarding/offboarding processes.

• Collaborate with cross-functional teams to improve IT workflows.

• Participate in IT audits and compliance reviews.

• Conduct periodic infrastructure health checks.

• Identify automation opportunities in IT operations.

• Support procurement decisions for IT equipment & services.

• Perform root-cause analysis for major incidents.

Technical Skills Required

• Windows & Linux server management

• LAN/WAN troubleshooting & network diagnostics

• CCTV configuration and backup management

• Endpoint device configuration & management

• Asset management

• Networking knowledge: DNS, DHCP, TCP/IP, Routing, Switching

• Backup tools & disaster recovery

• IT ticketing systems & ITIL processes

• Security tools: antivirus, EDR, endpoint protection

• Basic cloud concepts (AWS/Azure)

Industry

• IT Services and IT Consulting

Employment Type

Full-time

Role Overview:

We are looking for a detail-oriented and experienced Full Stack Developer to join our growing team in India. This is a remote, full-time opportunity to work on high-impact

projects using modern web technologies. While specific project discovery is underway, we’re looking to onboard developers with a solid foundation across front-end and back-end technologies who are comfortable working in agile environments. You will be collaborating directly with a US-based client and must be available to work the UK shift.

Key Responsibilities:

·        Develop and maintain scalable and performant full-stack web applications

·        Collaborate with UI/UX designers and backend teams to implement responsive, user- friendly interfaces

·        Write unit tests using Jest and ensure code quality and reliability

·        Develop RESTful APIs using Node.js and NestJS framework

·        Utilize Docker Compose for local development and deployment

·        Manage and optimize MySQL databases, including views, stored procedures, and performance tuning

·        Implement access control mechanisms using identity providers like Okta or Auth0

·        Document APIs using tools like SwaggerUI and Postman

·        Participate in sprint planning, code reviews, and team stand-ups via JIRA and Confluence

·        Use Git for version control and manage merge requests and branches effectively

·        Integrate application loggers for monitoring and diagnostics

Must-Have Skills:

·        Proficiency in HTML, CSS, SASS/SCSS

·        Strong hands-on experience with Angular 18 or higher

·        Familiarity with Angular Material or similar UI component libraries

·        Experience with Node.js and NestJS 10+

·        Working knowledge of Docker Compose

·        Strong SQL skills and experience with MySQL

·        Understanding of authentication and authorization best practices with Okta, Auth0, etc.

·        Comfort using Postman, SwaggerUI, Git, and logging tools

·        Familiarity with agile development processes and using JIRA and Confluence

Nice to Have:

·        Experience with form builders like Formsite or FormSort

·        Knowledge of data encryption best practices

·        Prior experience in the public health or POSIT (Public Health Informatics) domain

Qualifications:

·        Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field

·        3–6 years of experience in full-stack development

·        Strong communication skills and the ability to work independently in a remote team environment

Availability to work UK shift hours to ensure overlap with the US-based client

Equal Opportunity Statement:

BigRio is an equal-opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, national origin, sex, sexual orientation, gender identity, age, pregnancy, status as a qualified individual with disability, protected veteran status, or other protected characteristic as outlined by federal, state, or local laws. BigRio makes hiring decisions based solely on qualifications, merit, and business needs at the time. All qualified applicants will receive equal consideration for employment.

Key Responsibilities:

• Generate qualified leads in Mumbai and Bangalore.
• Build and maintain strong client relationships.
• Prepare and deliver product demos, proposals, and technical presentations.
• Coordinate with pre-sales/engineering teams for customized solutions.
• Follow up on proposals using CRM and convert to deals.
• Attend industry events, conferences, and site visits.
• Keep track of market trends, competitors, and pricing strategies.

 You have designed, refactored, re-architected, deprecated and/or implemented a webapp from start to finish.

 CSS and its pre-processors like SASS/LESS.

 Excellent command over web fundamentals

 Good understanding and experience in building a React app.

 Exceptional coding skills in HTML5, CSS3, Javascript/ES6

 Strong problem-solving and analytical skills

 Familiarity with benchmarking and optimization techniques

 Eye for animation and understanding of motion principles.

 Experience with Agile Development, SCRUM methodologies

 Experience in DevOps - AWS, S3, API Gateway, CI/CD

 Native development experience in React Native (Android and iOS)

 Experience in NodeJs

Additional Full-stack Skills Would Be a Huge Bonus:

 Experience with Mongo DB, Redis, Firebase, NodeJs and its framework/ libraries like Express.

 Experience with PostgreSQL.

 Experience in NoSQL (CouchDB, Cloudant, MongoDB) datastores.

 Experience in building (secure) RESTful services and MVC patterns.

 Experience in coding & hosting on GitHub.

Desired Skills and Experience

CSS,JavaScript,React.js

Read less

Position Title: Manager – Security Operations Organization /Function: Manager is responsible for day to day operational and project delivery for a set of customers Relevant Experience: 10+ years of experience in security area and at least 2 years as Security manager Educational Qualification: BE/B.Tech/ME/M.Tech/Graduate/Master in any stream with excellent academic record

Must-have Skills: • Must know common security policy frameworks and possess knowledge of how security programs are run at mid to large scale companies • Must have managed a team to deliver “Managed Security Service” or “Security Operations Center” • Prior working Background in either SIEM tools (Splunk, ArcSight, QRadar, DNIF etc.) or Vulnerability assessment and Management tool (Qualys/Rapid7) and process • Has broader context and understanding of managed security services • Must have service mindset and empathy. Must deal with a level of ambiguity, chaos and apparent stubbornness from customers, and manage around it by thinking through the issue or request from the customer’s perspective to drive to a reasonable conclusion • Must have prior experience on Project Management • Must have prior experience of onsite-offshore delivery model and should have directly worked with US/European customers or colleagues • Must have ITIL process knowledge

This candidate will be responsible for the development, implementation, maintenance, and improvement of quality assurance processes. Throughout the implementation and maintenance process, this candidate should use data analysis to better understand quality reporting measures and improve processes.

Bachelor's degree in Software Engineering, Computer Science, Information Technology, or a related field

- Previous work experience as a QA Engineer, QA Tester, or relevant position in the IT department

- Knowledge of programming languages like JavaScript or JAVA

- knowledge of scripting and other related procedures like DOM structure

- Expertise in automation testing tools like Selenium or Protractor

- Understanding of testing protocols

- Know-how of different types of testing methods like white box and black box testing

- Familiarity with the software development process

- Good analytical and troubleshooting skills

- Attention to detail

- Ability to work collaboratively

- Good time management and organizational skills

Why work for Flowace?

• Opportunity to grow the product 100x as the product is of world-class standards
• Freedom and flexibility to be a real leader, to ideate and implement strategies in real-time, without wasting time waiting for approvals
• Very healthy work environment and work-life balance
• Extremely collaborative and helpful team members to work with
• Employee engagement programs such as Fun Fridays, Wellness, and Community Building
• 5 days of hungry hustling and 2 days of absolute rejuvenation every week
• Once the DNA of Flowace goes into the blood, it will serve the candidate very well for his/her entire career and life, irrespective of how long he/she works at Flowace

CTC Up to - 7 LPA

Thanks & regards,

Nandini Jain

Senior HR Executive - Flowace

As a Startup Growth Manager, you will work closely with - and learn from - our VP of Sales, Founders, and Client Partners to seek new target accounts and expand existing accounts. Flexiple is in hyper-growth mode right now, and this role is instrumental in keeping us on our upward trajectory.

This role is perfect for someone who is passionate about sales and looking to use this opportunity as a launchpad into inside sales. Learn firsthand how your efforts lead to opportunities for the company and become skilled in researching potential customers, creative outreach, enticing potential clients.

You have the opportunity to be a part of a company that is leading the remote work revolution and changing the way B2B sales is done in the services industry. We expect to grow to $15 million by end of FY22-23.

This is a remote position. However, we require applicants to overlap with both US and Indo-Australian timezone.

• Full Sales Cycle Management: You will manage the entire sales cycle from claiming the lead to closing the sale. As the first and main point of contact for our prospective clients, you will be responsible for bringing these sales to the finish line.
• Client Rapport and Industry Knowledge: Clients are at the heart of everything we do. You will be building rapport with our prospective clients, including researching clients prior to outreach, staying informed on industry trends, and Flexiple's competitors.
• Collaboration with Team Members: You will collaborate with your team to respond to high-volume inbound client leads with urgency. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.
• Growth and Development: Our team has an aversion to complacency. We are always looking to improve both individually and as a team. Being open to and implementing feedback will be critical keys to success in this role and at Flexiple. As you become more comfortable in the role, you will help evolve our demand generation strategy and tactics.

Expectations in Week 1

• Onboard and integrate with Flexiple.
• Learn our business model, about your team members and our story.
• Understand the current client sales, delivery processes while working with the team.
• Become acquainted with the cross functional teams that you will be working along side

Expectations in Month 1

• Complete understanding the current client sales, delivery processes while working with the team.
• Begin to claim and talk to leads, understand their initial needs, overcome any objections, present our value proposition, and close the leads that are a good fit for us and our model.
• Work alongside the various talent units to ensure your prospects are progressing through the funnel.
• Pick up necessary tech skills that are needed for the industry.

Expectations till Month 3

• Be fully ramped up and integrated into the team.
• Continue working on own set of leads and deliver on targets by exhibiting a successful track record of hitting sales goals.
• Build up on the tech skills you picked up in the first month.

Expectations till Month 6

• Have a solid history of claiming and closing new business by consistently meeting or exceeding sales goals.
• Identify areas of process improvement to help increase efficiency and effectiveness for the team.
• Begin to mentor new members of the team, helping them learn about Flexiple, our model, and pass along standard methodologies.

Expectations in Year 1

• Continue to gain and close new business along with managing your funnel to consistently meet and exceed sales targets.
• Become a productive, collaborative, and consistent contributor to the team.

• 0-4 years of experience working in the tech/ startup ecosystem or an engineering graduate with basic understanding of technology.
• Previous software or tech-related sales experience and education are a plus.
• You are "client-centric". You will be working with prospective clients daily; uncovering and resolving clients’ issues through value-based selling.
• You thrive in a fast-paced environment. We are growing rapidly as a company and, as a result, we move quickly. Having exceptional time management skills and the ability to manage a high volume of clients is key to being successful in this role.
• You have a “will-to-win” attitude. You’re looking to not only meet but exceed your quota and are naturally competitive. We provide a base salary plus commission and want our Startup Managers to make the most out of it!
• You’re a “learn-it-all”. We are looking for someone that is always looking to grow, strives for improvement, and constantly seeks feedback from peers/ leaders.
• Along those lines, you are highly collaborative with your team members. Even as an individual contributor, you seek to share and gain knowledge from those around you.
• You don’t take yourself too seriously; you have a sense of humor and are comfortable with sarcasm. This position does sit on our Sales teams, after all.
• You must be a world-class individual contributor to thrive at Flexiple. You will not be here just to tell other people what to do.

• A fully remote (work from anywhere) role
• Receive a more-than-competitive salary plus benefits
• A flat and transparent culture
• Support for setting up home office
• Enjoy a culture with opportunities for growth and learning

We are looking for an experienced Back-end developer to join our IT team! As a Back-end Developer, you will be responsible for the server-side web application logic as well as for the integration of the front-end part. 

• Be involved and participate in the overall application lifecycle
• Main focus on coding and debugging
• Collaborate with Front-end developers 
• Define and communicate technical and design requirements
• Provide training, help and support to other team members
• Build high-quality reusable code that can be used in thew future
• Develop functional and sustainable web applications with clean codes
• Troubleshoot and debug applications
• Learn about new technologies
• Stay up to date with current best practices
• Conduct UI tests and optimize performance
• Manage cutting-edge technologies to improve applications
• Collaborate with multidisciplinary team of designers, developers and system administrators
• Follow new and emerging technologies