Campus Ambassador

Academic Counsellor– Business Development (B2C)

I. Responsibilities

• Perform Basic Duties of a BDE

• Respond promptly to any issues that directly affect sales.

• Hire, onboard and train new team members in the sales team.

• Contact potential clients through cold calls, emails, and social media, presenting EduFynd's services to generate leads and engagement.

• Engage and qualify inbound leads generated from organic and inorganic marketing campaigns

• Nurture leads through timely follow-up, providing relevant information, and addressing inquiries to move them through the sales funnel.

• Maintain accurate records of lead interactions and pipeline status using CRM software.

• Effectively present EduFynd's service to potential clients during meetings and presentations.

• Understand student requirements and suggest suitable course & universities that align with their needs and preferences.

• Foster long-term, trusting relationships with clients by providing consistent support, regular communication, and updates.

• Handle all business development activities, ensuring smooth execution from lead generation to client on boarding.

• Proactively build relationships with partners and other industry professionals by visiting their offices and exploring collaborative business development opportunities.

Candidate Requirement

• One year experience as a business development executive

• Sales/Customer service skills

• outstanding communication ability – verbal & written

• should be multilingual

• Confident and pleasant personality

• Well-organized

• Ability to work with targets

• Sound judgement

• Bachelor’s degree

ROLES AND RESPONSIBILITIES 

● Understand the business and the potential to promote the business and brand.

● Analyzing market and sales information

● Identification of prospective clients.

● Preparing a go-to marketing strategy on digital, social media and print media

● Set up a Brand identification strategy and execution plan

● Research competitive products by identifying and evaluating product characteristics,

market share, pricing, and maintaining research databases.

● Tracks product line sales and costs by analyzing data and reviewing the competitors

reach

● Supports sales staff by pre-sales tasks, providing sales data, market trends, forecasts,

account analysis, new product information; relaying customer service requests

● Follow up with Clients through the CEO's contacts

● Website maintenance and press releases

● Marketing collateral – creation and maintenance and presentations

● E – campaign coordination

● Setting up tracking systems for marketing campaigns and online activities

● Reporting to management on marketing and sales activities

Must Haves:

● A marketing professional with a BBM/MBA in marketing

Must Haves:

● A marketing professional with a BBM/MBA in marketing.

● 4+ years of relevant experience.

● Academics from the city, where communication skills both written and spoken are

excellent.

● A dynamic professional who is very articulate, driven, and creative.

● Someone who understands the fundamentals of marketing (the 4P’s) as a foundation.

● The incumbent needs to be an expert in digital marketing that includes

a. Designing and conceptualizing visual aids – LinkedIn banners, videos, etc

b. Written skills to create thought leadership posts, blogs, etc

c. Content management to work around the products on digital mediums

d. An expert in LinkedIn and other digital tools

e. Google and derivatives

f. Website and traffic generation

g. Market research and campaigns

h. Ability to work independently as well as in a team environment

• Promote and sell company products at assigned locations.
• Complete mandatory product and compliance training.
• Collaborate with members of different teams.
• Develop engaging sales pitches for different target customers.
• Collect customer contact information and follow up with leads.
• Maintain the customer database.
• Build strong customer relationships.
• Create sales, needs analysis and cost–benefit reports.
• Monitor competitor sales strategies.

About Briq With locations in California, Canada and India, Briq is altering the landscape for construction decision making. We are harnessing the power of data to build the industry's first construction data cloud. Leaders in automation, machine learning, and artificial intelligence, Briq is helping construction companies minimize risk and maximize success. Briq is a financial automation platform that is changing the way construction companies run their business.

Know More About Us https://angel.co/recruit/jobs/2226000">https://br.iq/about/us

Tech Stack Must Have Vue.js, SQL / NoSQL , REST APIs , Docker, Design Patterns, Unit Testing, HTML/ CSS / Javascript, ReactJs, Git Nice To Have Microfrontends, Cloud (AWS/ GCP / Azure), Software Best Practices, Data Structures, Algorithms, System Design, Gitlab, etc.

Responsibilities
• Develop applications and features
• Identify and resolve roadblocks ahead of time
• Be an independent contributor with high throughput
• Align with product and project managers and ensure proper handoff of requirements
• Develop, test, debug, support, and enhance software as per product specifications
• Maintain strong coding, compliance, and security standards
• Evaluate and provide technical solutions to solve a variety of complex and interdependent processes.
• Drive complete ownership over every technical aspect of the features
• As part of the team, ensure members adhere to our code quality and testing standards.

Qualifications
• Working experience in Vue.js 3 years
• Working experience in ReactJs 5+ years
• Demonstrated end-to-end ownership for development of least one cloud-based product - Experience in building microfrontends / platforms is desirable
• Exceptional communication and interpersonal skills - including work estimation, facilitation, and consensus building skills
• Mentoring / coaching Junior Engineers.
• Willingness to learn new technologies is a must
• Proven ability to project and meet estimated deadlines
• Self-motivated, fast learner with attention to detail and quality
• Excellent diagnostic, troubleshooting, and communication skills

Benefits
• Modern tech stack for curious minds - Cloud, Kubernetes
• Extensive individual responsibility and support to grow professionally
• Market competitive pay
• Best in industry wellness benefits - medical insurance, leaves, work-life balance
• Flexible work hours
• Remote work
• Transparent culture and process with open access to management

Job Function – Quality Director

Specialization – Quality

Industry - BPO

Salary Increment - As per company policy

Experience - Minimum 2 years as Sr. Manager – Quality / Preferred  director role

Level – L 5

Location - Gurgaon

Key Skills

• Ability to motivate and inspire new & existing Team mates
• Must have a strong eye for detail and a thorough understanding of client expectations
• Must display positive energy, service oriented attitude towards all teammates.
• Strong managerial, organizational, prioritization and leadership skills
• Solid language fluency required (enunciation, clarity and professionalism)

Job Description:

This role is responsible for:

• Client interactions
• Manage and develop improvement plans in liaison with other department(s)
• Effective resource utilization
• Meeting & exceeding defined KPIs
• Able to motivate team members.
• Manage Quality Team member and help them in performance improvement
  • Effective resource utilization
  • Meeting & exceeding defined KPIs
  • Able to motivate team members
  • Initiate KPI projects, Automation project, CJMs

• Initiate metric improvement activities/projects
• Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
• Assures effective process and policy mechanisms are in place
• Develops and assures compliance with the Service Level Agreements between internal and external customers
• Assures confidentiality and integrity of data
• Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
• To oversee risk management activities across the Program
• Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements.  This includes a system of education and training to promote compliance awareness.
• Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
• Create and manage all reporting requirement for the program for both internal and external requirements
• Coach Technical Support Executives on the evaluations done
• Run analysis on contact evaluations and highlight trends
• Coach agents based on evaluation trends to improve their technical capabilities
• Use trends to identify training needs and developing action plans
• Help technical support executive to understand appropriate troubleshooting approach
• Participate in calibration sessions with Quality/Operations
• Maintain current understanding of program strategies
• Support management focus on review of key drivers, metrics and operational processes that drive KPI results
• Demonstrate commitment to program internal customer satisfaction

Desired Candidate Profile:

• Graduate or post graduate degree/diploma (10+2+3) in a any stream
• Excellent command over English (Verbal & Written)
• Min 2 years as Quality Sr. Manager / or director role with domain expertise
• Min 6 - 8 years of overall experience in Quality function
• Minimum 8 - 10 Years of total Experience in handling BPO business
• Basic Computer skills required
• Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
• Should have basis knowledge on statistical knowledge