Job Description for Associate Database Engineer(MongoDB)
Job Title: Associate Database Engineer(MongoDB)
Location: Pondicherry
About us:
As a seasoned industry leader for 8 years in open-source database management, we specialize in providing unparalleled solutions and services for MySQL, MariaDB, MongoDB, PostgreSQL, TiDB, Cassandra, and more. At Mydbops, we are committed to providing exceptional service and building lasting relationships with our customers. Mydbops takes pride in being a PCI DSS-certified and ISO-certified company, reflecting our unwavering commitment to maintaining the highest security and operational excellence standards.
Responsibilities:
- Monitor MongoDB databases, handle alarms, and identify root causes for performance and scalability issues.
- Optimize MongoDB queries and configurations for better performance.
- Manage and resolve support tickets within SLA guidelines.
- Communicate effectively with clients via messaging platforms (e.g., Slack, Skype) for database-related activities and issues.
- Participate in client calls regarding performance tuning and operational challenges.
- Manage escalations and ensure timely internal communication for resolution.
- Create runbooks and technical documentation to enhance team efficiency.
- Maintain client operations documentation for database-related activities and processes.
Requirements:
- Strong verbal and written communication skills in English.
- Good understanding of MongoDB database systems and architecture.
- Familiarity with Linux operating systems and cloud infrastructure.
- Knowledge of database performance tuning and query optimization.
- Ability to work effectively in a fast-paced, operational environment.
- Strong teamwork and problem-solving abilities.
Preferred Qualifications:
- B.Tech/M.Tech or any equivalent degree
- Knowledge of SQL and related database technologies.
- Experience with database monitoring and management tools.
- Certifications in MongoDB, Linux, or cloud platforms.
- Prior experience in customer support or technical operations roles.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a dynamic and innovative team.
- Professional growth and development opportunities.
- Collaborative and inclusive work environment.
Job Details:
- Job Type: full-time opportunity
- Work time: Rotational shift
- Mode of Employment - Work From Office
- Experience Required:1-3 years
Shubham Vishwakarma
Full Stack Developer - Averlon
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Full Stack Developer - Averlon