Digital Marketing

We are seeking a Full Stack Technology Solutions Engineer with 3–5 years of hands-on software development experience who is passionate about exploring new technologies and solving business problems through rapid prototyping. The role focuses on evaluating technology solutions, building proof-of-concept (POC) applications, validating third-party integrations, and assessing the technical feasibility of business requirements before production implementation.

Responsibilities:

• Understand business requirements and convert them into technical solution options.
• Research, evaluate, and compare SaaS products, AI platforms, cloud services, and enterprise applications.
• Develop POCs and prototypes to validate technical feasibility.
• Build and test integrations using REST APIs, webhooks, SDKs, and authentication mechanisms.
• Perform technical, scalability, security, and cost feasibility assessments.
• Prepare solution comparison reports, architecture diagrams, and technical recommendations.
• Collaborate with business users, vendors, and engineering teams during evaluations.
• Identify technical risks, assumptions, and implementation dependencies.
• Support engineering teams in transitioning successful POCs into production.
• Maintain clear technical documentation.

Criteria:

·      Bachelor's degree in Computer Science, Information Technology, or a related field.

·      3–5 years of hands-on experience in software development, integration engineering, or solution engineering.

·      Strong coding skills in Python, Node.js, Java, or C#.

·      Experience working with REST APIs, JSON, OAuth, webhooks, and API testing tools.

·      Hands-on exposure to AWS or another major cloud platform.

·      Experience with Git, Docker, and SQL databases.

·      Excellent analytical, troubleshooting, and communication skills

·      Comfortable collaborating across product, engineering, and business teams

·      Excellent communication, problem-solving, and stakeholder management skills.

Preferred Skills

• Exposure to OpenAI, Gemini, Claude, or other AI/LLM platforms.
• Experience evaluating third-party enterprise software.
• Basic knowledge of Kubernetes, Terraform, CI/CD, Redis, or Kafka.

Ability to create architecture diagrams and technical proposals

REVIEW CRITERIA:

MANDATORY:

• Strong Manager – Customer Success, Account management Profile
• Must have 8+ years of overall experience with at least 6+ Years in Customer Success role
• Must have 1+ years of experience in AdTech industry
• Must have experience managing clients in the outside India market (Preferably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)

PREFERRED:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

ROLE & RESPONSIBILITIES:

As an Associate Manager - Customer Success, you are someone who comes with 8 to 12 years of Account Management/Business Development/ problem solving / hustling experience in a high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

IDEAL CANDIDATE:

• 8 to 12 years of experience in the internet/technology industry (mandatory)
• B.E / B.Tech (IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

PERKS, BENEFITS AND WORK CULTURE:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

BEYOND WORK:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

* Candidates must have Real Estate Knowledge,

* In-house drafting of all Documents MOU, Agreement to Sell, Sale Deeds, payment collections, and the bank loan process.

* Should have a minimum experience of 2 to 7 years in CRM and managing teams.

* handled Real Estate CRM.

Preferred candidate profile

* Candidate must have Real Estate Knowledge with min 2 - 4 years of experience.

* In-house drafting of all Documents MOU, Agreement to Sell, Sale Deeds, payment collections, and the bank loan process.

* Collections, preparation documentation, Bank docs.

Job Description

Roles & Responsibilities

Eligibility

Company Introduction

Work as a member of a team responsible for developing a HIPAA compliant secure care coordination platform in accordance with established processes. You will apply your knowledge of building scalable, distributed applications and have the opportunity to work with new technologies & frameworks such as Spring Cloud Netflix, AWS, Azure, NoSQL DB.

Essential Functions include but are not limited to the following. 

You will be expected to:

• Contribute to all phases in the software lifecycle – requirements analysis, solution design, development, and deployment
• Maintain high quality standards for the work undertaken and be responsible for the quality of deliverables
• Ensure assigned projects are developed in accordance with established engineering processes, adhering to scope, schedule constraints and agile project plans
• Guide/mentor the less experienced team members
• Participate in code reviews
• Work effectively as part of a distributed team
• Document the features worked by him/her

Key technical expertise areas expected for this role:

Strong programming skills in Java 8(+) with clear understanding of Object-Oriented and Functional programming. 

• Experience on REST API Programming based on a Microservices Architecture
• Good Understanding of Databases (MySQL & Mongo) and proficiency in database schema designing & writing efficient SQL Queries 
• Strong troubleshooting skills
• Demonstrable ability to learn new programming languages and frameworks quickly
• Experience with distributed systems with specific focus on security and scalability
• Experience with modern cloud technologies such as AWS or Azure

Additional areas that would add value:

• Spring Cloud 
• Experience working with AES 256 based encryption algorithms
• Strong understanding of Design Patterns & their application in system design
• Using DevOps & Infrastructure tooling such as GoCD/Jenkins, Git
• Experience working on  projects, preferably in the healthcare domain
• Experience working with Virtualization and Containerization technologies including Docker, Kubernetes.
• Automated Unit/Integration testing
• Experience working with Linux and Shell scripting 
• Frontend web development with JavaScript frameworks like AngularJS
• Test Driven & Behavior Driven Development
• Experience working in Agile Scrum/Kanban methodologies

Education and Experience:

• Bachelors or Master’s in Computer Science or related fields.
• 5+ years of experience

• Development and maintenance of Continuous Integration System on JENKINS.
• Build management for the planned major/minor releases
• Release process management and maintenance
• Enhancement and development of build/release system features.
  
  

Required Qualifications:

• 2 - 3 years relevant work experience in Jenkins / Scripting / C / Linux
• Expertise in scripting languages like a shell, python, etc
• Work experience in handling Make/CMake build systems
• Expertise in GIT source revision control
• Experience with Yocto build systems and recipes