SQL Database Developer

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance - all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement - without fragmented tools or increased headcount.

Role Overview:

We are seeking a Customer Success professional to lead and oversee the Customer Success department for our SMBG clients. This role involves managing a team Customer Success Executives. You will be responsible for driving end-to-end customer journey - from onboarding to product adoption, engagement, and retention - while building scalable processes suitable for a high-volume customer base.

Key Responsibilities:

• Lead and mentor team of Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 3-6 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India

Responsibilities:

●           Collaborate with cross-functional teams to understand and translate business requirements into technical specifications.

●           Design, develop, and maintain software applications using the .NET framework.

●           Write clean, scalable, and maintainable code in C#.

●           Integrate front-end components developed in HTML, CSS, and JavaScript into the

.NET applications.

●           Troubleshoot and debug issues to ensure optimal performance and reliability of applications.

●           Stay updated on emerging technologies and recommend the adoption of relevant tools and frameworks.

●           Collaborate with QA engineers to ensure the delivery of high-quality software products.

●           Participate in Agile development methodologies, including sprint planning, stand-ups, and retrospectives.

●           Should be a good thinker to resolve logical solutions.

●           Analyze, design, develop, as well as implement RESTful services and APIs

Requirements:

●           Bachelor’s degree in Computer Science, Engineering, or a related field.

●           Proven experience as a .NET Developer or in a similar role, with at least 4 years of experience.

●           Proficient in .NET 4.5+, with a good knowledge of its ecosystems

●           Knowledge of front-end technologies such as HTML, CSS, and JavaScript.(Work experience optional)

●           Basic understanding of Sencha and React is a plus.(or any javascript framework)

●           Basic understanding of full-stack development principles and architecture.

●           Good understanding of database design and SQL.

●           Familiarity with version control systems (e.g., Git).

●           Strong communication and collaboration abilities.

●           Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.

●           Experience with Agile development methodologies is a plus

●           Certifications in .NET or related technologies are desirable but not required.

●           Should be a good thinker to resolve logical problems.

●           Proficient debugging skills required

Skills:

C#, ASP.Net, SQL Server, MVC, Web API, LINQ, OOPS, Javascript (jQuery, React, etc, anyone)

Basic IIS Configuration, Postman, Git

Academic Qualification :

Bachelor’s/Master's degree in Computers.

Job Description for Senior .NET API Engineer

Responsibilities:

●           Collaborate with cross-functional teams to understand and translate business requirements into technical specifications.

●           Design, develop, and maintain software applications using the .NET framework.

●           Write clean, scalable, and maintainable code in C#.

●           Integrate front-end components developed in HTML, CSS, and JavaScript into the

.NET applications.

●           Troubleshoot and debug issues to ensure optimal performance and reliability of applications.

●           Stay updated on emerging technologies and recommend the adoption of relevant tools and frameworks.

●           Collaborate with QA engineers to ensure the delivery of high-quality software products.

●           Participate in Agile development methodologies, including sprint planning, stand-ups, and retrospectives.

●           Should be a good thinker to resolve logical solutions.

●           Analyze, design, develop, as well as implement RESTful services and APIs

Requirements:

●           Bachelor’s degree in Computer Science, Engineering, or a related field.

●           Proven experience as a .NET Developer or in a similar role, with at least 4 years of experience.

●           Proficient in .NET 4.5+, with a good knowledge of its ecosystems

●           Knowledge of front-end technologies such as HTML, CSS, and JavaScript.(Work experience optional)

●           Basic understanding of Sencha and React is a plus.(or any javascript framework)

●           Basic understanding of full-stack development principles and architecture.

●           Good understanding of database design and SQL.

●           Familiarity with version control systems (e.g., Git).

●           Strong communication and collaboration abilities.

●           Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.

●           Experience with Agile development methodologies is a plus

●           Certifications in .NET or related technologies are desirable but not required.

●           Should be a good thinker to resolve logical problems.

●           Proficient debugging skills required

Academic Qualification :

Bachelor’s/Master's degree in Computers.

Job Summary:

• We are looking for a highly motivated and skilled Software Engineer to join our team.
• This role requires a strong understanding of the software development lifecycle, proficiency in coding, and excellent communication skills.
• The ideal candidate will be responsible for production monitoring, resolving minor technical issues, collecting client information, providing effective client interactions, and supporting our development team in resolving challenges

Key Responsibilities:

• Client Interaction: Serve as the primary point of contact for client queries, provide excellent communication, and ensure timely issue resolution.
• Issue Resolution: Troubleshoot and resolve minor issues related to software applications in a timely manner.
• Information Collection: Gather detailed technical information from clients, understand the problem context, and relay the information to the development leads for further action.
• Collaboration: Work closely with development leads and cross-functional teams to provide timely support and resolution for customer issues.
• Documentation: Document client issues, actions taken, and resolutions for future reference and continuous improvement.
• Software Development Lifecycle: Be involved in maintaining, supporting, and optimizing software through its lifecycle, including bug fixes and enhancements.
• Automating Redundant Support Tasks: (good to have) Should be able to automate the redundant repetitive tasks Required Skills and Qualifications:

Mandatory Skills:

• Expertise in at least one Object Oriented Programming language (Python, Java, C#, C++, Reactjs, Nodejs).
• Good knowledge on Data Structure and their correct usage.
• Open to learn any new software development skill if needed for the project.
• Alignment and utilization of the core enterprise technology stacks and integration capabilities throughout the transition states.
• Participate in planning, definition, and high-level design of the solution and exploration of solution alternatives.
• Define, explore, and support the implementation of enablers to evolve solution intent, working directly with Agile teams to implement them.
• Good knowledge on the implications.
• Experience architecting & estimating deep technical custom solutions & integrations.

Added advantage:

• You have developed software using web technologies.
• You have handled a project from start to end.
• You have worked in an Agile Development project and have experience of writing and estimating User Stories
• Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical issues to non-technical clients.
• Client-Facing Experience: Strong ability to interact with clients, gather necessary information, and ensure a high level of customer satisfaction.
• Problem-Solving: Quick-thinking and proactive in resolving minor issues, with a focus on providing excellent user experience.
• Team Collaboration: Ability to collaborate with development leads, engineering teams, and other stakeholders to escalate complex issues or gather additional technical support when required.

Preferred Skills:

• Familiarity with Cloud Platforms and Cyber Security tools: Knowledge of cloud computing platforms and services (AWS, Azure, Google Cloud) and Cortex XSOAR, SIEM, SOAR, XDR tools is a plus.
• Automation and Scripting: Experience with automating processes or writing scripts to support issue resolution is an advantage.

Work Environment:

• This is a rotational shift position
• During evening shift the timings will be (5 PM to 2 AM), and you will be expected to work independently and efficiently during these hours.
• The position may require occasional weekend shifts depending on the project requirements.
• Additional benefit of night allowance.

Title/Role: Python Django Consultant

Experience: 8+ Years

Work Location: Indore / Pune /Chennai / Vadodara

Notice period: Immediate to 15 Days Max

Key Skills: Python, Django, Crispy Forms, Authentication, Bootstrap, jQuery, Server Side Rendered, SQL, Azure, React, Django DevOps

Job Description:

• Should have knowledge and created forms using Django. Crispy forms is a plus point.
• Must have leadership experience 
• Should have good understanding of function based and class based views.
• Should have good understanding about authentication (JWT and Token authentication)
• Django – at least one senior with deep Django experience. The other 1 or 2 can be mid to senior python or Django
• FrontEnd – Must have React/ Angular, CSS experience
• Database – Ideally SQL but most senior has solid DB experience
• Cloud – Azure preferred but agnostic
• Consulting / client project background ideal.

Django Stack:

• Django
• Server Side Rendered HTML
• Bootstrap
• jQuery
• Azure SQL
• Azure Active Directory
• Server Side Rendered/jQuery is older tech but is what we are ok with for internal tools. This is a good combination of late adopter agile stack integrated within an enterprise. Potentially we can push them to React for some discreet projects or pages that need more dynamism.

Django Devops:

• Should have expertise with deploying and managing Django in Azure.
• Django deployment to Azure via Docker.
• Django connection to Azure SQL.
• Django auth integration with Active Directory.
• Terraform scripts to make this setup seamless.
• Easy, proven to deployment / setup to AWS, GCP.
• Load balancing, more advanced services, task queues, etc.

• Programming, developing, website coding, and producing data-driven web applications, and websites using WordPress and WooCommerce
• Collaborate with designers, developers, and project managers on client projects
• Consult with clients as needed
• Contribute to the development of the misc. company special projects
• Manage your own time & development between multiple projects & clients to meet deliverables
• Follow and contribute to our internal standards
• Keep up on the latest trends and best practices in web development
• Other duties as assigned

• Excellent knowledge of HTML5/XHTML, XML, AJAX, JavaScript/jQuery, CSS3
• Excellent knowledge of WooCommerce and WordPress
• Strong understanding and experience with SASS
• Experience with responsive design without dependence on frameworks
• The ability to translate PSDs and other assets created by design team into cohesive websites
• Strong sense of visual design
• An understanding of front-end optimization techniques
• Knowledge of usability / user experience design is a plus
• Experience maintaining version control using Git

• Strong experience with custom WordPress theme development, including accommodating full user editability, complex layouts, and plugins that require theme customization – we don’t work with prebuilt themes so it is important to have the ability to create complex setups from scratch
• Experience creating custom themes for use with WooCommerce
• Familiarity with various commonplace and proven plugins such as: Advanced Custom Fields, Gravity Forms, The Events Calendar, s2Member, BuddyPress
• Experience with creating custom WordPress plugins is a plus
• Thorough understanding of custom post types and taxonomies
• Working knowledge of basic PHP and MySQL
• An understanding of programming security best practices
• Familiarity with issues in web design & development and accessibility is a plus
• Familiarity with using command line tools on Linux servers is a plus
• Familiarity with using git for source control is a plus
• Involvement in the open source community is a plus

What you need to have:

• Professional cold calling to convert suspect lead to prospect quality lead.
• Schedule business development meetings with prospective clients Email company profiles to prospective clients.
• Call on leads.
• Promote company services features with precise presentation and identify client requirements in the meeting.
• Share email quotation and the rate bifurcation.
• Ensuring adherence to SGB levies and Guidelines.
• Rapport building, Convincing and negotiating, and a strong follow-up to confirm the business with the client.
• Update new client details in the system and share them with the team. 

• 5+ years of working experience in the technologies like Angular6 or higher, NodeJS & MySQL, AWS Cloud Services
• Strong Hands-on with any Enterprise Programming Language (Python/.Net) in past
• Experience with architecting, designing, and debugging MEAN, full-stack based enterprise software
• Should have expertise in designing relational database tables & writing SQL Queries, Stored Procedures, and Functions.
• Ability to handle small teams and mentor them.
• Ability to analyze, design, and build object-oriented, component-based applications.
• Extensive experience in the design, planning, and implementation of complex large-scale enterprise solutions using distributed teams within process-oriented organizations.
• Experience developing and deploying applications on Linux based operating systems
• Willingness to experiment with new and latest tools and technologies.
• Experience in Banking, Credit Card Payments, and Gateways domain would be an advantage. ·