Digital Marketing Executive-Ghatkopar-(Work from Office)

Job Description/Preferred Qualifications

Qualifications

•            Bachelor's degree in computer science, Software Engineering, or a related field.

•            Proven experience as a VC++ Developer.

•            Knowledge of Win32 API, MFC, STL, SQL, XML and TCP/IP Sockets is required.

•            Interface with COM ports, USB devices, PCI cards, and Ethernet networks.

•            Familiarity with data structures, algorithms, and design patterns.

•            Ability to debug and optimize multithreaded applications.

•            Strong understanding of Visual C++ and object-oriented programming principles.

•            Experience with software development methodologies.

•            Excellent problem-solving skills and attention to detail.

•            Good communication and teamwork skills.

•            Ability to work independently and as part of a team.

Desired Qualifications

•            Knowledge of Modbus and SECS/GEM protocols.

•            Knowledge of Windows Kernel-Mode Drivers.

•            Experience in coding for industrial automation.

•            Familiarity with liquid chemical analytical hardware.

•            Experience in Semiconductor Manufacturing Equipment.

Responsibilities

* Develop and maintain software applications using Microsoft Visual C++.

* Develop new features to control KLA Analyzer and Doser hardware in established code base.

* Collaborate with cross-functional teams to define software requirements.

* Write clean, efficient, and maintainable code.

* Debug, troubleshoot, and fix software issues.

* Conduct code reviews to ensure adherence to best practices.

* Optimize application performance for speed and scalability.

* Participate in the full software development lifecycle, from requirement gathering to deployment.

Must-Haves (If you have, please mention in your resume)

B.Tech/MSC/M.Tech/MS Mandatory

Years of experience in C++: Min 3 Years

Years of experience in MFC: Min 3 Years

Experience in Data structure and algorithm

Experience in Windows Environment (Win 32)

Experience from Product company a MUST

Relocation to Chennai is mandatory

A BIT ABOUT US:

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 65+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

Role Overview:

We're looking for a Technical Support Account Manager to join our global support and delivery team and provide world-class assistance to customers in the US time zones & you're required to work on US shifts from 8.00 pm to 5.00 am IST from (Monday to Friday).

You will troubleshoot, triage, and resolve technical issues related to Appknox’s mobile app security platform, working closely with Engineering, Product, and Customer Success teams. You will also onboard and deliver scan reports (completed by our Security team) to the customers. 

Key Responsibilities:

• Respond to customer issues via email, chat, and voice/voip calls during US business hours.
• Diagnose, replicate, and resolve issues related to DAST, SAST, and API security modules.
• Troubleshoot integration issues across CI/CD pipelines, API connections, SDKs, and mobile app builds.
• Document known issues and solutions in the internal knowledge base and help center.
• Escalate critical bugs to engineering with full context, reproduction steps, and logs.
• Guide customers on secure implementation best practices and platform usage.
• Collaborate with product and QA teams to suggest feature improvements based on customer feedback.
• Participate in on-call support rotations if needed.
• Coordinate with internal security testing teams to onboard, scan and deliver tracking completion of pentests within SLAs.
• Deliver reports to customers within committed SLAs. Schedule remediation calls with customers when required. 

Requirements:

• 1–4 years of experience in technical support, Delivery or QA roles at a SaaS or cybersecurity company.
• Excellent communication and documentation skills in English.
• Comfortable working independently and handling complex technical conversations with customers.
• Basic understanding of mobile platforms (Android, iOS), REST APIs, Networking Architecture, and security concepts (OWASP, CVEs, etc.).
• Familiarity with command-line tools, mobile build systems (Gradle/Xcode), and HTTP proxies (Burp).
• Ability to work full-time within US time zones. Ensure that you have a stable internet connection and work station. 

Nice to Have:

• Experience working in a product-led cybersecurity company.
• Knowledge of scripting languages (Python, Bash) or log analysis tools.
• Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI) is a plus.
• Familiarity with ticketing and support tools like Freshdesk, Jira, Postman, and Slack.

Interview Process: 

• Round 1 - Profile Evaluation
• Round 2 - Take-home Assignment
• Round 3 - Panel Discussion
• Round 4- Stakeholder Discussion
• Round 5 - HR Round

Compensation:

• As per Industry Standards

We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that all your customers will include Enterprises and Fortune 500 companies.

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
• Work Schedule: Flexible working environment with remote work if required.

Role : Java Developer

Location : Bangalore

Key responsibilities

• Experience – 3 to 8 years of experience.
• Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client facing applications.
• Good development experience with RDBMS
• Good knowledge of multi-threading and high-performance server-side development.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

About Wissen Technology:

The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. We help clients build world class products.

Our workforce consists of highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world. Wissen Technology has grown its revenues by 400% in these five years without any external funding or investments. Globally present with offices US, India, UK, Australia, Mexico, and Canada.

We offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

We have been certified as a Great Place to Work® company for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider.

Over the years, Wissen Group has successfully delivered $650 million worth of projects for more than 20 of the Fortune 500 companies. Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’.

The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients. We have served clients across sectors like Banking, Ecommerce, Telecom, Healthcare, Manufacturing, and Energy.

Career Progression:

At Wissen Technology, your career growth is important for us. Therefore, we put in several efforts towards each employee’s career progression – to enable and empower them to grow within the company as well as to instill a sense of responsibility, loyalty, and trust.

There have been instances where a software engineer has grown from being an individual contributor to technical lead and now on the path to becoming a director responsible for growing revenues and profitability. We deeply value Ownership: taking responsibility, making it happen, not letting the ball drop, and being accountable.

About Role

We are looking for a hands-on Python Engineer with strong experience in backend development, AI-driven systems, and cloud infrastructure. The ideal candidate should be comfortable working across Python services, AI/ML pipelines, and cloud-native environments, and capable of building production-grade, scalable systems.

This role offers high ownership, exposure to real-world AI systems, and long-term growth, making it ideal for engineers who want to build meaningful products rather than just features

Key Responsibilities

• Design, develop, and maintain scalable backend services using Python
• Build APIs and services using FastAPI, Flask, or Django
• Ensure performance, reliability, and scalability of backend systems
• Integrate AI/ML models into production systems (model inference, automation)
• Build and maintain AI pipelines for data processing and inference
• Deploy and manage applications on AWS, with exposure to GCP and Azure
• Implement CI/CD pipelines, containerization, and cloud deployments
• Collaborate with product, frontend, and AI teams on end-to-end delivery
• Optimize cloud infrastructure for cost, performance, and reliability
• Collaborate with product, frontend, and AI teams on end-to-end delivery
• Follow best practices for security, monitoring, and logging

Required Qualifications

• 2–4 years of professional experience in Python development
• Strong understanding of backend frameworks: FastAPI, Flask, Django
• Hands-on experience integrating AI/ML systems into applications
• Solid experience with AWS (EC2, S3, Lambda, RDS, IAM)
• Exposure to Google Cloud Platform (GCP) and Microsoft Azure
• Experience with Docker and CI/CD workflows
• Understanding of scalable system design principles
• Strong problem-solving and debugging skills
• Ability to work collaboratively in a product-driven environment

Perks and Benefits

• Work in Nikhil Kamath funded startup
• ₹3 – ₹4.6 LPA with ESOPs linked to performance and tenure
• Opportunity to build long-term wealth through ESOP participation
• Work on production-scale AI systems used in real-world applications
• Hands-on experience with AWS, GCP, and Azure architectures
• Work with a team that values clean engineering, experimentation, and execution
• Exposure to modern backend frameworks, AI pipelines, and DevOps practices
• High autonomy, fast decision-making, and real ownership of features and systems

Microsoft 365 admin center –Administration –User, Team & groups, Roles, Support & Reports.

• Create a ticket and resolve any critical issues

• As per request, the user level access granted for calendar and SharePoint

• Troubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-

Anti-malware, Security and compliance

• Mailbox issue checking includes capabilities such as mailbox permission, delegation, quota

management, and enable features archive and assigning license & mail tracking

• Installing, Configuring and administering Windows 2016 & 2019 Server

• Add-Delete-modify user account & group information, reset user passwords in Domain controller

• Managed and organized large volumes of data stored on QNAP NAS devices efficiently.

• Implemented, and maintained network infrastructure including routers, switches, firewalls, and

access points to ensure reliable connectivity and security

• Managed Sonic firewall monitoring creating VPN users, configuration and block to IP’s and web

sites.

• Worked on enabling & disabling the firewall specific access configuration

• Install, configure, and troubleshoot Microsoft Outlook & Outlook Express.

• Responsible for end-user computing and other devices preparation, configuration, backup, and

Connectivity

• Installed, configured, and maintained antivirus software on desktops, laptops, servers, and mobile

devices to safeguard against malware, ransomware, and other threat

• Implementing & troubleshooting network access LAN, WAN, and Wi-Fi.

• Install, configure, and troubleshoot LaserJet printers, Network printers & scanners

• Implemented data backup and recovery strategies to ensure data integrity and availability

• Administered Cloud Tele calling system, including user management, system configuration, and

troubleshooting to ensure smooth operation.

• Administered Tele calling system, including user management, user and campaign

configuration, and troubleshooting to ensure smooth operation

• Managed and administered cloud Endpoint Security solutions to protect endpoints across the

organization.

• Installed and configured hardware components including servers, workstations, network devices, and

peripherals according to specifications and requirements.

• Ensured compatibility and proper integration of hardware components within IT systems and network

infrastructure.

• Provides back-end support and assistance with CCTV installation, Support & Troubleshoot.

• Handling the procurement of system and network related machines

• Purchase Orders following with Vendors as per requirement related to all Assets

• Maintaining the cloud-based surveillance configuration (CCTV – NVR & DVR) for all the locations

• Worked extensively in drafting Troubleshooting and day to day procedures.

Linux Operating system Ubuntu/Centos Install Configuration.

Webserver (Apache/Nginx) Install and configuration Trouble setting the issue.

 DevOps(Jenkins) Configure & troubleshooting

Cloud AWS / Azure / Hyper-V.

Create VPN Configuration using PPTP / L2TP

CV at Satya at honeycombindia dot net