Digital Marketing Executive

An L2 Technical Support Engineer with Python knowledge is responsible for handling escalated, more complex technical issues that the Level 1 (L1) support team cannot resolve. Your primary goal is to perform deep-dive analysis, troubleshooting, and problem resolution to minimize customer downtime and ensure system stability.

Python is a key skill, used for scripting, automation, debugging, and data analysis in this role.

Key Responsibilities

• Advanced Troubleshooting & Incident Management:
• Serve as the escalation point for complex technical issues (often involving software bugs, system integrations, backend services, and APIs) that L1 support cannot resolve.
• Diagnose, analyze, and resolve problems, often requiring in-depth log analysis, code review, and database querying.
• Own the technical resolution of incidents end-to-end, adhering strictly to established Service Level Agreements (SLAs).
• Participate in on-call rotation for critical (P1) incident support outside of regular business hours.
• Python-Specific Tasks:
• Develop and maintain Python scripts for automation of repetitive support tasks, system health checks, and data manipulation.
• Use Python for debugging and troubleshooting by analyzing application code, API responses, or data pipeline issues.
• Write ad-hoc scripts to extract, analyze, or modify data in databases for diagnostic or resolution purposes.
• Potentially apply basic-to-intermediate code fixes in Python applications in collaboration with development teams.
• Collaboration and Escalation:
• Collaborate closely with L3 Support, Software Engineers, DevOps, and Product Teams to report bugs, propose permanent fixes, and provide comprehensive investigation details.
• Escalate issues that require significant product changes or deeper engineering expertise to the L3 team, providing clear, detailed documentation of all steps taken.
• Documentation and Process Improvement:
• Conduct Root Cause Analysis (RCA) for major incidents, documenting the cause, resolution, and preventative actions.
• Create and maintain a Knowledge Base (KB), runbooks, and Standard Operating Procedures (SOPs) for recurring issues to empower L1 and enable customer self-service.
• Proactively identify technical deficiencies in processes and systems and recommend improvements to enhance service quality.
• Customer Communication:
• Maintain professional, clear, and timely communication with customers, explaining complex technical issues and resolutions in an understandable manner.
• 
  

Required Technical Skills

• Programming/Scripting:
• Strong proficiency in Python (for scripting, automation, debugging, and data manipulation).
• Experience with other scripting languages like Bash or Shell
• Databases:
• Proficiency in SQL for complex querying, debugging data flow issues, and data extraction.
• Application/Web Technologies:
• Understanding of API concepts (RESTful/SOAP) and experience troubleshooting them using tools like Postman or curl.
• Knowledge of application architectures (e.g., microservices, SOA) is a plus.
• Monitoring & Tools:
• Experience with support ticketing systems (e.g., JIRA, ServiceNow).
• Familiarity with log aggregation and monitoring tools (Kibana, Splunk, ELK Stack, Grafana)

We are looking for Flutter Developers responsible for developing cross-platform mobile

applications.

Work Details:

● Building modern and cross platform mobile applications using Flutter.

● Collaborating with the Planning and Design teams to bring ideas to life.

● Performing app profiling and improving performance.

● Improving code quality through code reviews.

● Developing new features, maintaining code, and fixing/debugging issues.

You need to have:

● One or more published Flutter apps on the App Store / Play Store.

● Good understanding of Flutter and Dart.

● Beginner to intermediate level knowledge of Java, Kotlin or Swift.

● Good understanding of code versioning tools such as Git etc.

● Willingness to learn about new technologies and trends in mobile.

● Familiarity with cloud message APIs and push notifications.

● Working knowledge of Reactive programming is a plus.

● Working knowledge of the general mobile landscape, architectures, trends, and emerging

technologies.

● Bachelor’s degree in Computer Science or related field, or equivalent professional

experience.

● Experience working with agile teams and making rapid decisions in a dynamic and

disruptive environment.

● Strong communication skills.

Benefits:

● Working with the latest technologies in an early-stage product startup, with plenty of

opportunities to learn

● You will work directly under the mentorship of other senior designers/developers and the

startup's founders.

It is an all-in-one ecommerce logistics platform using modern software to provide fast and affordable fulfilment. Brands of all sizes — their full-service solution to store inventory at warehouses near their customers and ship orders with the company carrier network to improve transit times and shipping costs. Their's deep integration with sales channels enables brands to earn primelike badges to accelerate their sales.

Who are we looking for?

We are looking forward to hire a committed Java Developer with experience in building highperforming, scalable, enterprise-grade applications. You will be part of our Engineering team that works on mission-critical applications. You will be managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.

You are required to:

Contributing in all phases of the development lifecycle.

Write well designed, testable & efficient code.

Ensure designs are in compliance with specifications.

Prepare and produce releases of software components.

Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

Backend: Spring (JAVA), Laravel (PHP), MySQL, NoSQL , NGINX Plus. • Frontend: Angular 5+ Ngrx/store 5. • Infrastructure: Google cloud platform (App engine, CloudSQL, BigQuery, PubSub, Firebase Hosting), Scrapy Cloud, Pusher.io(websockets), Getstream.io, Filestack, Postmark app, AS2 Gateway, Google Cloud Endpoints Framework, MongoDB, Algolia, Memcache

Tools: Gitlab, Postman app, JIRA.

Wondering what your Responsibilities would be?

Technical Skills required Our Current Stack What Makes you Eligible? You are where our search ends, if you hold:

• B.Tech/ M.Tech or corresponding degree
• Experience in the same role of almost 1-6 years
• Experience with connecting backend and frontend services.
• Exposure to consuming data through different interfaces (Web API's/Socket/ REST/ RESTFUL/ JSON/ XML).
• Proficiency in Data Structures and Algorithms.
• Understanding of web markup, including HTML 5, CSS.
• Understanding of client-side scripting and JavaScript frameworks.
• Ability to write clean, reusable and well documented code.
• Proficient understanding of code versioning tools, such as Git. Knowledge of API authentication techniques (Token, JWT, OAuth2) - desirable but not mandatory. (Experience with API Design will be a plus) Fair spoken and written English
• Flexibility - Things change around here. FAST!
• Other Inter-personal skills like self-motivation, persistency, patience and eagerness to learn and work independently.

Why us? We are an amalgamation of enthusiastic and genius people working on a remarkable concept, making headway in this industry. It would not only provide you a scope for professional and personal growth but would also provide you a lot of avenues to experiment with and expertise in your skills. 

Role Overview:

The Frontend Development Intern will help build and refine the UI components for CopilotGTM, especially focusing on interfaces for proposal generation and customer-facing tools.

Key Responsibilities:

• Collaborate with the design and product teams to create user-friendly interfaces.
• Assist in developing UI components for proposal creation and sales tool integration.
• Conduct usability testing and incorporate feedback to improve user experience.
• Debug and troubleshoot frontend issues to ensure a smooth user experience.

Skills Required:

• Proficiency in HTML, CSS, JavaScript, and frontend frameworks like React.
• Understanding of UI/UX principles and responsive design.
• Familiarity with version control (Git).

Preferred:

• Experience with design tools like Figma or Sketch.
• Knowledge of backend APIs and integration workflows.

We are looking for an experienced Java Full Stack Developer with

expertise in Angular to join our dynamic development team. The ideal candidate will

have a strong background in both front-end and back-end development, with a

focus on delivering high-quality, scalable, and maintainable software solutions. As a

Java Full Stack Developer, you will be responsible for designing, implementing, and

maintaining software applications throughout the entire development lifecycle.

Responsibilities:

1. Design, develop, and maintain scalable and responsive web applications using Java, Spring Boot, and Angular.
2. Collaborate with cross-functional teams to understand project requirements and translate them into technical specifications.
3. Implement and maintain RESTful APIs to support front-end and mobile applications.
4. Write clean, efficient, and well-documented code following best practices.
5. Work with UX/UI designers to implement visually appealing user interfaces.
6. Perform code reviews to ensure code quality and adherence to coding standards.
7. Troubleshoot, debug, and resolve software defects and issues in a timely manner.
8. Stay updated on emerging trends and technologies in Java and Angular development

Qualifications:

• Education criteria mandatory Btech/Mtech/MCA
• Proven experience as a Full Stack Developer with expertise in Java and Angular.
• Strong proficiency in Java, Spring Boot, HTML, CSS, and JavaScript.
• Experience with front-end frameworks such as Angular (Angular 6+).
• Knowledge of RESTful web services and API design.
• Familiarity with databases (e.g., MySQL, PostgreSQL, MongoDB).
• Version control systems (e.g., Git) and build tools (e.g., Maven, Gradle).
• Experience with agile development methodologies.
• Excellent problem-solving and communication skills.

Responsibilities:

- Design, implement, and maintain cloud infrastructure solutions on Microsoft Azure, with a focus on scalability, security, and cost optimization.

- Collaborate with development teams to streamline the deployment process, ensuring smooth and efficient delivery of software applications.

- Develop and maintain CI/CD pipelines using tools like Azure DevOps, Jenkins, or GitLab CI to automate build, test, and deployment processes.

- Utilize infrastructure-as-code (IaC) principles to create and manage infrastructure deployments using Terraform, ARM templates, or similar tools.

- Manage and monitor containerized applications using Azure Kubernetes Service (AKS) or other container orchestration platforms.

- Implement and maintain monitoring, logging, and alerting solutions for cloud-based infrastructure and applications.

- Troubleshoot and resolve infrastructure and deployment issues, working closely with development and operations teams.

- Ensure high availability, performance, and security of cloud infrastructure and applications.

- Stay up-to-date with the latest industry trends and best practices in cloud infrastructure, DevOps, and automation.

Requirements:

- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).

- Minimum of four years of proven experience working as a DevOps Engineer or similar role, with a focus on cloud infrastructure and deployment automation.

- Strong expertise in Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure App Service, Azure Storage, Azure Networking, Azure Security, and Azure Monitor.

- Proficiency in infrastructure-as-code (IaC) tools such as Terraform or ARM templates.

- Hands-on experience with containerization and orchestration platforms, preferably Azure Kubernetes Service (AKS) or Docker Swarm.

- Solid understanding of CI/CD principles and experience with relevant tools such as Azure DevOps, Jenkins, or GitLab CI.

- Experience with scripting languages like PowerShell, Bash, or Python for automation tasks.

- Strong problem-solving and troubleshooting skills with a proactive and analytical mindset.

- Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

- Azure certifications (e.g., Azure Administrator, Azure DevOps Engineer, Azure Solutions Architect) are a plus.

Strategy & Operations Manager – 2022 

JOB DESCRIPTION  

As a Strategy & Operations Manager you are expected to Work closely with CEO and help streamline Operations for the best way forward through Guidelines, Standards Automation etc (understanding the current state and future state why is critical), for & through 

Roles & Responsibilities:  

A strategic & org level role to define/streamline/standardize overall Org Operations in alignment with the current & future goals of the company, through, 

• Definition of Guidelines, Standard Operating Procedures etc. for all the operations/services in the company 
• Identification of the areas of automation of manual/repetitive tasks as a part of project management/delivery and working with the team in identifying and automating through the right tools & techniques (for ex – Team Management Matrix, Timesheets, Customer Status Dashboards etc.) 
• People & Management – for work, right utilization & upskilling 
• Continuous Reviews, Audits & Feedback ensure adherence  
• Use of the right tools & techniques for ease, reuse, scalability & management – across operations 
• Definition & Delivery of Org specific reports – team management, project dashboards, customer management etc. 
• Bringing in mature practices to the way we do business for the betterment. 
• Helping avoid waste and add value – in terms of work executed, value delivered to the customers 

To re-iterate, all the above to be in complete alignment with the Org – its goals, values, principles & culture. So, while the expectation is for you to define procedures & protocols – it cannot be a one size fits all approach. Our belief is Responsible Freedom. Structures/Governance are important, but not at the cost of flexibility. You should be able to strike the right balance. 

Scope in terms of functions/departments:  

• All the functions around the Business that we are in (Consulting, Technology), from an Operations perspective 
• Training & Development 

Team you will be working with:  

• CEO & Org Maturity Team 
• Org Performance & Customer Delivery Team 
• Project Managers 

Experience/Qualifications 

• Insurance Technology space, with experience in the role, as per Job Profile (preferable: P&C/General Insurance and related Technologies) would be ideal for the role. Alternatively, experience in FinTech or BFSI is expected 
• Minimum of 5 to 6 years – Our focus is not on the number of years of experience, but the passion/aggression to help support in building scalable business through the right Operations 
• B Tech with MBA from Premier Institutes preferable 
• Experience in tech project implementations – in the capacity of operations manager 

ABOUT MANOMAY  

Manomay is a Global IT Consulting & InsurTech Firm with an exclusive focus on the Insurance industry. With business technology alignment as the key emphasis, we work with multiple insurance companies both on Consulting (Strategic/Management/Implementation/ Measurement) and Technology (InsurTech Products and Custom Specific Solution Development). Our Customer Base is spread across USA and Caribbean Islands (Bermuda, Cayman Islands, Barbados, Bahamas, and Jamaica).   

Whether it is Consulting or Software Development, our focus is to help Insurance Companies solve those “unsolved” problems, that are not yet comprehensively addressed in the current realm of Company and the Market. These span across legacy technology, rip & replace challenges, indecisiveness about enterprise IT, changing customer expectations & positioning, changing market dynamics, people & process challenges, integrations & associations etc.   

Our Technology Stack is of latest order using a combination of the new gen technologies AI, ML, RPA, Digitization & Analytics etc. developed off Python and its frameworks (primarily) + other web frameworks like Angular and Node JS etc.   

Are you exited by playing an instrumental role in further shaping the component management proposition within company and strengthen its value proposition in all its aspects within company globally?

Do you want to support company businesses globally as Component Data Engineer with End-to-end (E2E) component data management services?

Your responsibilities

Company challenges you to use your component engineering expertise to design and implement some of the world’s most innovative medical products. Your team delivers services to company businesses on component- qualification, availability and compliancy and supports generation, maintenance and verification of component data in the company databases.

• Support component registration activities for the company PCBA Platform program
• Complete and enrich component data in our PTC Windchill PLM system
• Transfer existing, legacy, component databases into registrations in PTC Windchill for those lead-customers

We are looking for

• BSc degree in Electrical Engineering or other relevant area of expertise
• 5 year experience in Component Data management and lifecycle management
• Knowledge on electronic / electro-mechanic components/parts is a must have
• Experience in database management and data migration, reporting, master data management and data cleansing
• Experience with BOM, Change Management
• Experience with PTC Windchill
• Ability to transform data into improvement actions and KPIs
• Competence in the area of Electronic Design is a pre
• Fluent in English, verbal and written
• Pro-active, can-do attitude, team player