Digital Marketer

·        Prospecting leads and contacting them to pitch the product / service

·        Setting up meetings with the prospective clients

·        Presenting product demonstrations to the client

·        Establishing new business links

·        Sales reporting and reviewing performance

·        Negotiating contracts to arrive at the best deal for the client and organization both

·        Working towards achieving the sales target

·        Conduct market research to evaluate gaps, opportunities, and alien needs

·        Seek new opportunities through networking and social media channels

·        Collaborate within teams to achieve better results

·        Take feedback from customers and share it with support teams

Requirements:

·        Must be fluent in English & Kannada

·        Experience in sales

Job Title: Mobile Developer (React Native/Flutter)

Location: Hybrid

Employment Type: Full-time

About Us:

We are a startup building a marketplace for maids. Our mission is to connect customers with service providers through a seamless, user-friendly mobile application. We are looking for a passionate Mobile Developer to join our team and help shape the future of our platform.

Role Overview:

As a Mobile Developer, you will be responsible for developing and maintaining our mobile application using React Native or Flutter. You will work closely with designers, backend engineers, and product managers to deliver high-quality, scalable, and user-friendly experiences.

Key Responsibilities:

• Design, develop, and maintain mobile applications using React Native or Flutter.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the performance, quality, and responsiveness of applications.
• Write clean, maintainable, and efficient code following best practices.
• Troubleshoot and debug issues, optimizing application performance.
• Participate in code reviews to ensure code quality and share knowledge.
• Stay updated on the latest mobile development trends and technologies.

Requirements:

• 2+ years of professional experience in mobile development with React Native or Flutter.
• Strong understanding of JavaScript (React Native) or Dart (Flutter) and mobile development frameworks.
• Experience integrating RESTful APIs and third-party libraries.
• Familiarity with mobile UI/UX standards and best practices.
• Knowledge of version control systems (e.g., Git).
• Experience with state management (Redux, MobX, Provider, etc.).
• Strong problem-solving skills and attention to detail.

Nice-to-Have:

• Experience with native development (Android/iOS).
• Familiarity with CI/CD pipelines for mobile applications.
• Knowledge of Firebase services (e.g., Authentication, Firestore).
• Experience working in Agile environments.

What We Offer:

• Competitive salary and equity options.
• Flexible work environment (hybrid).
• Opportunity to shape the future of a high-growth startup.
• Collaborative and supportive team culture.
• Professional development and learning opportunities.

Role Objective:

Big Data Engineer will be responsible for expanding and optimizing our data and database architecture, as well as optimizing data flow and collection for cross functional teams. The ideal candidate is an experienced data pipeline builder and data wrangler who enjoys optimizing data systems and building. The Data Engineer will support our software developers, database architects, data analysts and data scientists on data initiatives and will ensure optimal data delivery architecture is consistent throughout ongoing projects. They must be self-directed and comfortable supporting the data needs of multiple teams, systems, and products

Roles & Responsibilities:

• Sound knowledge in Spark architecture and distributed computing and Spark streaming.
• Proficient in Spark – including RDD and Data frames core functions, troubleshooting and performance tuning.
• SFDC(Data modelling experience) would be given preference
• Good understanding in object-oriented concepts and hands on experience on Scala with excellent programming logic and technique.
• Good in functional programming and OOPS concept on Scala
• Good experience in SQL – should be able to write complex queries.
• Managing the team of Associates and Senior Associates and ensuring the utilization is maintained across the project.
• Able to mentor new members for onboarding to the project.
• Understand the client requirement and able to design, develop from scratch and deliver.
• AWS cloud experience would be preferable.
• Design, build and operationalize large scale enterprise data solutions and applications using one or more of AWS data and analytics services - DynamoDB, RedShift, Kinesis, Lambda, S3, etc. (preferred)
• Hands on experience utilizing AWS Management Tools (CloudWatch, CloudTrail) to proactively monitor large and complex deployments (preferred)
• Experience in analyzing, re-architecting, and re-platforming on-premises data warehouses to data platforms on AWS (preferred)
• Leading the client calls to flag off any delays, blockers, escalations and collate all the requirements.
• Managing project timing, client expectations and meeting deadlines.
• Should have played project and team management roles.
• Facilitate meetings within the team on regular basis.
• Understand business requirement and analyze different approaches and plan deliverables and milestones for the project.
• Optimization, maintenance, and support of pipelines.
• Strong analytical and logical skills.
• Ability to comfortably tackling new challenges and learn

Main Responsibilities:

• Logging all relevant incident/service request details, allocating categorization and prioritization codes.

• Providing first-line investigation and diagnosis using approved tools, systems and procedures.

• Resolving/fulfilling incidents/service requests that are in scope.

• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.

• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.

• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.

• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).

• Keeping customers informed of progress.

• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.

• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.

• Ensure the Configuration Management System (CMS) is maintained/updated.

• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.

• Ensure communication at all times is clear, concise, meaningful, professional and efficient.

• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.

• Identify need for Problem Management for reoccurring Incidents/Events.

• Understanding of and familiarity with Customers’ services and solutions.

• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).

• Actively participate as required in meetings (customer, 3rd party, internal).

• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.

• Act as delegate for Senior staff.

• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff. 

Experience

• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).

• 12+ x months in a process driven organization (must).

• Experience working in a multi-cultural/international environment (desirable).

• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).

Responsibilities:

• Produce well-researched content for publication online and in print
• Communicate using industry best practices
• Follow an editorial calendar, collaborating with team members to ensure timely delivery of materials
• Develop content for multiple platforms, like websites, email, datasheets, case studies, videos, and blogs
• Use SEO strategies and make the content keyword optimized to maximize the online visibility of the content in search results
• Draft responses to technical proposals with inputs from technical team

Eligibility Criteria

• 2-3 years of experience in working as a Technical Writer/Content Writer
• Proven expertise of writing impeccable English
• Ability to work independently with little or no daily supervision
• Good time management skills
• Graduate or Post Graduate

Job Role:  Senior Software Developer (React native/React js)

Required Skills

• React Native minimum experience should be 3 YRS.
• 2+ years of experience in javascript. 
• Minimum 2 years of experience in Typescript and ReactJs. 
• React-native components Knowledge and Redux. 
• Design Layout knowledge 
• Good communication 

Dear Candidates,

Greetings from Black and White Business Solutions

We have huge openings for "Domestic & International Voice Process"

Eligibility Criteria:

• 10th/PUC/ITI/Diploma/Graduate/PG anything is fine.

• Good communication skill.

Work Location: All over bangalore

Interview Location: Indiranagar

Salary Package:13000-31000 + Incentives Based on your Interview Performance

Job Description:

• The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries

. • He/She must show the willingness to learn new things every time and then.

• Must discuss every matter with its supervisor or team leader to get any issue sorted

• Giving a resolution to the customers or clients should be the whole and sole responsibility.

• Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.

• Must be very effective in providing customer service by providing resolution to their complicated queries and issues.

• Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

Interested Candidates Please drop your updated CV to the Below

Looking for immediate joiners.

Thanks & Regards

Meghala