Sales Manager

About the Company:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.

About the Role:

MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.

Key Responsibilities:

• Respond to customer queries via calls, emails, and support tickets.
• Assist in resolving issues related to panel access, call reports, and login problems.
• Update ticket statuses and maintain accurate customer records using Zoho Desk.
• Collaborate with the support team to escalate complex issues to relevant departments.
• Assist in creating and maintaining FAQs and troubleshooting documentation.

Requirements:

• Good communication skills in English(spoken and written).
• Basic computer proficiency and willingness to learn support tools and CRM systems.
• Strong interest in SaaS, tech support, or customer-facing roles.
• Availability for a full-time (Monday to Saturday, rotational shifts).

What You’ll Gain:

• Practical exposure to customer success and support operations in a SaaS environment.
• Opportunity to work with experienced professionals and learn industry best practices

• Experienced in Selenium WebDriver
• Experience with Selector Web Elements, Particularly XPath
• Aware of Core Selenium concepts like different types of Wait, Complex X Paths, Selenium Grid etc.
• Expertise in Java programming language
• Knowhow of Jenkins and setting up a Continuous Delivery pipeline
• Apache POI API for reading and writing data to excel.
• Experienced working in IDE : Preferably Eclipse.
• Experienced in Version Control tool : GIT or SVN.
• Experienced in Testing Framework: Preferably TestNG or JUnit.
• Experienced in Build Tools: ANT and Maven.
• Expertise in at least one programming language - Java/C#

Redlio Designs is looking for a creative and talented UI/UX Designer with 1 year of experience to join our team. As a UI/UX Designer, you will be responsible for designing intuitive and visually appealing user interfaces for our web and mobile applications.

Responsibilities:

• Collaborate with the product team to define and understand user needs and requirements.
• Create wireframes, mockups, and prototypes to effectively communicate design concepts and ideas.
• Design intuitive and visually appealing user interfaces for our web and mobile applications.
• Conduct user research and usability testing to gather feedback and insights for continuous design improvements.
• Work with developers to ensure design concepts are implemented correctly.
• Stay up-to-date with emerging trends and technologies in UI/UX design.

Requirements:

• 1 year of experience as a UI/UX Designer.
• Proficient in design tools like Sketch, Figma, Adobe Photoshop, and Adobe Illustrator.
• Strong understanding of user-centered design principles and best practices.
• Ability to create wireframes, mockups, and prototypes.
• Experience with user research and usability testing.
• Familiarity with HTML, CSS, and JavaScript is a plus.
• Strong communication and collaboration skills.
• Strong problem-solving skills.

If you are a creative thinker with a passion for UI/UX design and a desire to work on challenging projects, we encourage you to apply. Please include your resume and a cover letter explaining your experience and why you are the best fit for this role. This is a full-time position at Redlio Designs.

Roles & Responsibilities:

• Create brand and positioning strategy. Own key P&L goals including TVL, User acquisition and # users across multiple chains
• Segmentation, targeting and acquisition strategies across user segments and channels
• Design and implement Stader Labs brand strategy on social media, including Twitter, Discord, Medium and Telegram
• Build and execute communications campaigns across different Proof of Staking chains that tell the Stader Labs story to multiple audiences
• Work with influencers, community to expand the audience and widen reach of Stader Labs
• Design community development and engagement strategies. Manage community managers and implement community strategy

Essential Skills & experience:

• Goal-driven, Structured thinker and Operator
• Experience with Community building across social media
• 3-5 years in growth marketing or product marketing, preferably with experience in the blockchain/cryptocurrency space
• Excellent verbal and written communication skills (English). Multiple languages is a plus.
• Prior community management experience is a plus

• Competitive CTC on par with market along with ESOPs/Tokens
• Opportunity to work with a global, world class mission driven team
• Remote work, flexible work hours

Brief write up on how you could be a great fit for the role :

What your days and weeks will include.

• Agile scrum meetings, as appropriate, to track and drive individual and team accountability.
• Ad hoc collaboration sessions to define and adopt standards and best practices.
• A weekly ½ hour team huddle to discuss initiatives across the entire team.
• A weekly ½ hour team training session focused on comprehension of our team delivery model
• Conduct technical troubleshooting, maintenance, and operational support for production code
• Code! Test! Code! Test!

The skills that make you a great fit.

• Minimum of 5 years to 10 Years of experience as Eagle Investment Accounting (BNY Mellon product) as a Domain expert/QA Tester.
• Expert level of knowledge in ‘Capital Markets’ or ‘Investment of financial services.
• Must be self-aware, resilient, possess strong communications skills, and can lead.
• Strong experience release testing in an agile model
• Strong experience preparing test plans, test cases, and test summary reports.
• Strong experience in execution of smoke and regression test cases
• Strong experience utilizing and managing large and complex data sets.
• Experience with SQL Server and Oracle desired
• Good to Have knowledge on DevOps delivery model including roles and technologies desired

Roles & Responsibilities

● Generating a pool of prospects by identifying the need for up-skilling depending on the student’s area of interest.

● Helping prospective students with detailed information about the programs offered through phone & creating a strong pipeline.

● Ensure meet daily deliverables & achieve weekly/monthly enrolment target.

• Help them understand the importance of navigating a career.

● Must be a good listener and be trained in matching candidate needs to a future career. 

• Meeting with clients to discuss website design and function.
• Designing and building the website front-end.
• Creating the website architecture.
• Designing and managing the website back-end including database and server integration.
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Conducting WordPress training with the client.
• Monitoring the performance of the live website.

• Bachelor’s degree in computer science or a similar field.
• Proven work experience as a WordPress developer.
• Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
• Knowledge of code versioning tools including Git, Mercurial, and SVN.
• Experience working with debugging tools such as Chrome Inspector and Firebug.
• Good understanding of website architecture and aesthetics.
• Ability to manage projects.
• Good communication skills.